Program Specialist Senior Resume Sample

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Sandra Reichel
224 Hoeger Wells,  Detroit, MI
+1 (555) 743 8690

Work Experience


Senior Human Services Program Specialist
05/2017 - PRESENT
Los Angeles, CA
  • Develop and maintain CR data base and trending reports, including planner feedback and supervisor observation programs
  • Support for the development and trending of overview PORC and NSRB reports
  • Working with Global Campaign Director to assist with global and regional program execution align with go-to-market strategy and supports the division’s revenue and customer attainment goals that include existing and new customer accounts
  • Work with project managers, section managers, and group managers to ensure that all administrative support priorities, schedules, tasks, and activities (based on sponsor requirements and program objectives and milestones) are met
  • Coordinate and standardize appointment practices across the program and staff to ensure timeliness and quality expectations
  • Prepare sponsor reports based on the needs of each of the mentors, sponsor points of contact, and other organizations in ORAU/ORISE and sponsor facilities
  • Assist the project managers, section managers, and group managers in fully automating the non-employee participant process, as appropriate and offering process improvements to standard operating procedures
Senior Onsite Well-being Program Specialist
04/2010 - 11/2016
Philadelphia, PA
  • Establishes meeting space requirements and other meeting arrangements to ensure completeness and appropriateness. Consults with meeting planners and legal counsel, where necessary. Ensures hotel meeting and equipment arrangements are within contract specifications
  • Provides on-site administrative and/or task lead assistance for reviews, workshops, and meetings. Ensures that information entered into PeerNet or other web-based review system is accurate and complete
  • Interacts with reviewers on a regular basis. Provides proactive customer service and consultation. Assists with resolving issues as needed
  • Prepares project status reports for the project manager, sponsor, and others. Reviews travel expense statements (TES) for accuracy and completeness prior to submission to Project Manager for approval. Provides input into performance evaluations for team member as requested. Recommends and implements changes in administrative procedures
  • Prepares and reviews correspondence, including travel letters and letters for manager's signature, to reviewers, sponsors, and others required by the peer and merit review process as directed by project and group managers
  • Handles more complex travel situations
  • Provide work status and feedback for process improvement in group working procedures
  • Maintains record files and complex spreadsheets and databases
Senior Medicare Program Specialist
06/2003 - 03/2010
Chicago, IL
  • Daily prescreening and assignment of CRs and representing Maintenance at the CAPCO and Management Review Committee Meetings#CD#
  • Support line organizations in the execution of CR utilization or investigations by mentoring or training the craft or actually performing investigations, when required. Ensure quality corrective actions are developed and executed#CD#
  • Develop and maintain CR data base and trending reports, including planner feedback and supervisor observation programs#CD#
  • Support for the development and trending of overview PORC and NSRB reports#CD#
  • Execute demand generation activities aligned to sales objectives including research, list management, forecasting and ROI analysis
  • Review field marketing programs regularly to evaluate the efficiency and effectiveness and communicate with all stakeholders
  • Identify and recommend marketing techniques and tactics based on business objectives
  • Monitor industry trends and competitor activities
  • Work with digital marketing organization to drive social media activity associated with field marketing campaigns

Education


Temple University
1999 - 2003
Bachelor's Degree in Appropriate Discipline

Professional Skills


  • Excellent work ethic and time management skills
  • Excellent organization, program, and process management skills
  • Computing skills in Microsoft Word, Excel, PowerPoint
  • Demonstrated PI cultural competence with respect to work experience and community service within the PI communities
  • Proven track record of planning and executing demand generation programs
  • Two years or more of experience with leading, or assisting with, the management of technical project schedules
  • Experience in conducting and managing research/evaluation projects

How to write Program Specialist Senior Resume

Program Specialist Senior role is responsible for research, software, database, training, procurement, security, reporting, digital, insurance, travel.
To write great resume for program specialist senior job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Program Specialist Senior Resume

The section contact information is important in your program specialist senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Program Specialist Senior Resume

The section work experience is an essential part of your program specialist senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program specialist senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program specialist senior position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Program Specialist Senior resume experience can include:

  • Read, interpret, summarize, and assess the impact on business operations of Medicare and or accrediting body regulations, guidance, and communications
  • Acts as the regulatory lead on new and continuing client implementation activities
  • Write client bulletins, policies, desktop procedures, and corrective action plan responses
  • Support the administration of internal and external audits, CMS Complaint Tracking Module issues, the annual Part D application process, reporting requirements, and data validation audits
  • Provide training and presentations to internal departments and PerformRx customers on an s needed basis Document and maintain project plans and status reports as related to the annual Part D implementation process, audits, and other ad hoc initiatives as needed
  • Coordinate the oversight of PerformRx departments and subcontracted vendors to ensure compliance with Medicare and accrediting body requirements

Education on a Program Specialist Senior Resume

Make sure to make education a priority on your program specialist senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program specialist senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Program Specialist Senior Resume

When listing skills on your program specialist senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical program specialist senior skills:

  • Conducts group sessions as requested to help client’s understanding of chronic disease care and development of coping skills
  • Team player who works effectively across organizations
  • Experience in collecting or analyzing data for public health programs
  • Support the testing and validation of the Medicare Prescription Drug Plan Finder, formulary, marketing materials, and the PerformRx client portal
  • Related industry experience preferably on a marketing team
  • Experience with integrated schedules and network logic using Microsoft Project software

List of Typical Experience For a Program Specialist Senior Resume

1

Experience For Senior Human Services Program Specialist Resume

  • Provides programs to schools, faith-based organizations, community organizations, health care organizations, private sector and individuals in the community to prevent or change health behaviors
  • Develops and promotes, in coordination with staff, policies for local businesses, schools and organizations to improve health outcomes
  • Participates in local community coalitions and groups to increase involvement in chronic disease, tobacco and drug prevention activities. Position requires some night and weekend hours
  • Develops grant proposals for additional funding or continuation of grants
  • Serves as the lead for the Community Health Assessments (CHA) and the Community Health Improvement Plans (CHIP) for Hendry and Glades Counties ensuring they are kept up-to-date and progress is tracked toward achievement of the goals and objectives. Facilitator of the Healthier Hendry Glades Task Force
  • Knowledge: Knowledge of chronic diseases, prevention, risk factors; health promotion and education. Ability to retrieve and explain chronic disease and drug use data; tobacco prevention and use reduction in the area of cessation, secondhand smoke, and youth prevention; Knowledge of procurement procedures and methods; Knowledge of evaluation tools
  • Planning/Implementation: Ability to develop, plan and implement programs
2

Experience For Senior Onsite Well-being Program Specialist Resume

  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations including both adults and children
  • Time Management: Manages a variety of responsibilities in a timely and efficient manner. Ability to work under pressure, prioritize and organize work assignments
  • Motivational Skills: Motivate, provide constructive feedback, positive recognition, and organize activities to improve the team skills and performance
  • Human Relations: Work with others in a professional, considerate and helpful manner. Projects a positive image of FDOH – Hendry and Glades and self; Ability to build and maintain partnerships
  • Communication (Oral & Written): Takes the initiative to communicate accurately, up-to-date plans and information to subordinates, peers, and management. Expresses thoughts clearly, both verbally and in writing. Listens and understands the views of others
3

Experience For Senior Marketing Program Specialist Resume

  • Responsible for supporting scheduling activities of multiple development programs which are of moderate risk and complexity
  • Travel for a project or training. Estimated travel is 1-3 times per year
  • Monitors and reports IMS schedule performance against plans to ensure objectives are met and inter-dependencies are communicated
  • Has ability to develop management information from the IMS to include corrective action, critical path analysis, performance tracking and reporting. Ability to work with the team to problem solve and help develop solutions to complex issues
  • Prepares, develops and coordinates the integrated master schedule to meet program objectives. Ensures major projects are horizontally and vertically integrated across company functional groups including Finance, Engineering, Manufacturing, Logistics, Quality, etc
  • Contributes to development of Program Specialist training material, Keeps aware of improvements in tools and processes, and participates in testing. Helps train new Programs Specialists if applicable
4

Experience For Senior Medicare Program Specialist Resume

  • Strong interpersonal, proactive communication and presentation skills
  • Reports to Program Management but works equally with all functions of a development project without bias
  • Experience with integrated schedules and logic networks using Microsoft Project software or have the ability to learn this tool. Background with Microsoft Office applications or equivalent Google applications: Excel, Word, Powerpoint, etc
  • Strategic thinker/problem solver
  • Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations

List of Typical Skills For a Program Specialist Senior Resume

1

Skills For Senior Human Services Program Specialist Resume

  • Experience in facilitate meetings and trainings using Popular Education or other interactive methods
  • Experience with Salesforce and Marketo
  • Organizes work products, sets priorities, determine short or long-term goals and strategies to achieve them
  • The ability to organize work products, set priorities, determines short or long-term goals and strategies to achieve them
  • Experience in association, exhibit, meetings and/or events management
  • Professional or nonprofessional experience as required above can substitute on a year-for-year basis for the required college education
2

Skills For Senior Onsite Well-being Program Specialist Resume

  • Two (2) years of Economic Self Sufficiency experience
  • Manage multiple projects through all stages including: conception, budgeting, implementation, and wrap-up
  • The ability to work successfully in a high-energy, fast paced, rapidly changing environment
  • Exceptional organizational skills with the ability to multitask and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines
  • Think on your feet and adapt quickly to changing situations
  • Work in fast paced work environments, managing multiple projects simultaneously
3

Skills For Senior Marketing Program Specialist Resume

  • Awareness of Account Based Marketing initiatives
  • The ability to conduct training, facilitate small and large group events
  • Knowledgeable of program policies and procedures as mandated by federal, state, and local governing areas
  • Able to take RFP documentation and schedule (including SOW and SDRLs)
  • Self-starter who takes initiative and brings fresh, new ideas to the table
  • Attention to detail and discipline to follow established policies and processes
  • Responses to the supplemental question
4

Skills For Senior Medicare Program Specialist Resume

  • Annual implementation and roll out of business expansion for Medicare/MMP line of business
  • BRD development/Multiple third party applications that contain Molina member data (examples, case management, MTM)
  • Knowledge of Application Management System (AMS), Quality Management System (QMS), ESS Online Data and Reports, and MS Office programs
  • Knowledgeable of methods for compiling, organizing and analyzing data for the purpose preparing the agency’s Business Plans, Business Plan spreadsheets, and other reports as needed
  • Knowledge of the organization’s mission, vision and functions, and how its social, political and technological systems work and operate effectively with them
  • Develop and maintain data sources for the purpose of running queries and developing reports as needed
  • Knowledge of Application Management System (AMS), Quality Management System (QMS), ESS Online Data and Reports, MES Reports, and MS Office programs
  • The ability to monitor and evaluate the outcomes of a problem and develop solutions to identify lessons learned or redirects efforts
  • Monitors and evaluates the outcomes of a problem solution to identify lessons learned or redirect efforts
5

Skills For Ahca Ops Senior Human Services Program Specialist Fort Myers Open Competitive Resume

  • Secure and maintain a U.S. Dept. of Defense security clearance (requires US Citizenship)
  • Background with Microsoft Office applications: Excel, Word, PowerPoint
  • Interface with local, state and federal agencies and INPO
  • Interface with all levels of management across Exelon Nuclear
  • Function as Project Manager for special projects as required
6

Skills For Senior Integrated Program Specialist Resume

  • No disciplinary action within the past 12 months
  • Understand key health, productivity, and trend management issues faced by client by listening to client and evaluating client’s health and well-being data
  • Provide consultation and guidance to assist in the development of client’s health promotion program mission, goals, objectives, and identify outcome measurement strategies
  • Develop an understanding of the client’s culture to provide perspective on engagement and feasibility of proposed solutions
  • Support the transmittal of information and documentation on behalf of PerformRx clients to accrediting agencies as required
  • Monitor program’s progress towards goals and recommend modifications to achieve goals
  • Boundary water issues. Collaborate and consult with federal agencies, NGO's, and other organizations involved with water policy and program and project execution. Help to identify a portfolio of water
7

Skills For Senior Exhibit & Event Program Specialist Resume

  • Provide contract administration support as it relates to the identification of accrediting body regulations that affect contract terms between PerformRx and its clients and subcontracted vendors
  • Demonstrated competency in research and tracking of health policy and regulations
  • Analyze and interpret policy, ability to identify relevance and potential to PerformRx
  • Deliver information accurately in a fast-paced environment with insight and perspective
  • Proficiency with MS Office Suite and Internet required
  • Apply knowledge of company policies, procedures, & guidelines, (including Rockwell Collins Government Systems System Description) to ensure plans and schedules are in compliance
  • Responsible for supporting scheduling activities of programs which are of moderate risk and complexity or is portion of larger program
  • Generate strawman IMP/IMS models working independently from a Request for Proposal, Statement of Work and Supplier Data Requirements List
  • Develop an understanding of the Rockwell Collins Technically Consistent Process or similar engineering development life cycle, discern processes, and/or data that conflicts technically
8

Skills For Senior Maint Program Specialist Resume

  • Be able to develop an understanding of the Rockwell Collins or similar engineering development lifecycle; have the ability to discern processes or data that conflicts technically
  • Perform analysis on the IMS to convey trend and issues to program leadership. Review Critical Path to ensure it makes sense with solution the program is delivering to a customer
  • Monitors and reports performance against plans to ensure the contractual, cost and schedule objectives are met (working closely with cost analyst)– Arranges modifications as required
  • Strong understanding of earned value management practices and procedures, which includes scheduling fundamentals and system tool usage, such as SAP / BW and Microsoft products
  • Complete understanding and application of principles, concepts, practices, and standards. Full Knowldege of industry practices. A seasoned professional with a full understanding ofarea of specialization. Resolves a wide range of issues in creative ways
9

Skills For Senior Specialist, Program Management IPT Resume

  • Prepares, develops and coordinates the integrated master plan and integrated master schedule to meet program objectives. Ensures major projects are horizontally and vertically integrated across company functional groups including Finance, Engineering, Manufacturing, Logistics, Quality, etc
  • Tracks plans and schedules, solicits regular updates, identifies and resolves critical path and network logic conflicts. Utilizes Gantt, PERT, milestone charts, earned value management, and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas
  • Generation of strawman IMP/IMS models working independently from Proposal (RFP) documents such as the Statement of Work (SOW), and Supplier Data Requirements List (SDRLS). Validate that all WBS items are accounted for in the IMS. All CDRL / SDRLs are cross referenced in IMS. All Statement of Work (SOW) discrete scope is modeled in the IMS
  • Work in parallel with the cost analyst of the program to ensure the cost and schedule are reconciled. Take steps to correct any mismatched items and address root cause
  • Contributes to development of Program Specialist training material, Keeps aware of improvements in tools and processes, and participates in testing. Helps train new schedulers
  • Understands and complies with requirements in DI-MGMT-81650, DCMA Schedule Assessment Guide and Planning and Scheduling Excellence Guide
10

Skills For Maintenance Program Specialist / Senior Resume

  • Abides by company policies and procedures, with special attention to ethics and standards of business conduct
  • Experience with integrated schedules and logic networks using Microsoft Project software or have the ability to learn this tool. Background with Microsoft Office applications: Excel, Word, Powerpoint, Strong interpersonal, communication and presentation skills
  • Supervises and monitors the Hendry/Glades County chronic disease, tobacco and drug free communities programs' procedures to ensure that standards and policies meet compliance
  • Develops and manages the budgets for the programs with the fiscal department and with Drug Free Charlotte County (includes tobacco and CFBHN funding) to ensure billing and payments are completed for both counties
  • Ensures all work plan objectives are met and reporting completed as required by funders
  • Oversees, reviews and evaluates the grants' work plans and programs to meet the objectives
  • Develops or researches, implements, markets and evaluates community-based health promotion and education programs

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