Program Senior Manager Resume Sample

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Eriberto Hessel
7921 Greenfelder Pike,  Phoenix,  AZ
+1 (555) 535 8310

Work Experience


Senior R&D Program Manager
04/2017 - PRESENT
Phoenix, AZ
  • Responsible for ownership and leadership with Risk Management for TCF’s GRC systems, including design, implementation, testing and ongoing maintenance
  • Demonstrates ability to lead change through automating and improving user process flows and system enhancements
  • Effectively implements project management and ongoing enhancement projects to meet TCF’s objectives and deadlines, including coordination of IT and vendor resources as necessary
  • Effectively communicates and trains users on the GRC system processes
  • Maintains controls and documentation for the GRC system that meets TCF’s internal requirements and expectations
  • Works effectively with business unit, and functional and risk department leaders and staff in accomplishing objectives
  • Ensuring the department’s management information systems satisfy Bank user needs and reports on key measures are meaningful, accurate and timely
Senior HW Program Manager
08/2014 - 10/2016
Philadelphia, PA
  • Formulating and communicating the Department’s policy and strategic objectives to the field and providing direction or authorization on issues with policy implications
  • Identify and maintain a network of key stakeholders, ensuring they are informed and/or consulted appropriately across both Business & IT. Ranging from Analyst to VP/CIO level
  • Define and lead a broad communications strategy for Data Transformation across the enterprise to socialize the change and accelerate adoption
  • Closely collaborate with IT peer groups (Services, Development, Deployment, Integration, Business Partnership, etc.) to ensure seamless transitions to not only the technology landscape but our IT Operating Model
  • Lead IT Change management, including necessary governance, architecture & approval steps, and supporting Business Change with business counterparts
  • Work hand in hand with the Architecture function to ensure delivery remains aligned with the Enterprise Architecture strategy
  • Responsible for the strategic and tactical portfolio and project management of all Research, Product Development and Sustaining projects
Data Program Senior Manager
08/2010 - 06/2014
New York, NY
  • Partner with R&D and Marketing to Identify and develop and optimize a pipeline of ambitious new product development and research projects with substantial incremental revenue potential, facilitate portfolio optimization and project selection
  • Provide summary portfolio reports on the status of all projects and resource loading across all R&D locations
  • Strategy, Governance & Architecture
  • Manages and oversees the organization and performance of certain functional areas and the activities of direct reports
  • Provides staff management and guidance with an understanding and following of established company policies and procedures
  • Oversees development of operating and personnel budgets. Monitors spending for adherence to budget plans, develop and recommends variances. Performs and/or oversees budget analysis
  • Coordinates and communicates with other managers and SME's to leverage resources and discuss solutions to problems
  • Develops processes for leveraging and using resources to meet customer needs. Investigates and resolves matters on significance as appropriate

Education


Strayer University - Rockville Campus
2006 - 2010
Bachelor's Degree in Business

Professional Skills


  • Demonstrated experience using critical thinking and problem solving skills
  • Demonstrated experience as a program manager with a proven track record in managing a number of concurrent software development projects
  • Strong oral and written communication skills, including the
  • Strong interpersonal and presentation skills for interacting with team members and prospective senior gov't clients
  • Demonstrated experience in presenting to and influencing executives
  • Experience as a project/manager with a proven track record in managing a number of concurrent hardware projects
  • Demonstrated experience working with Agile methodologies

How to write Program Senior Manager Resume

Program Senior Manager role is responsible for collaboration, government, retail, finance, training, integration, procurement, security, compensation, architecture.
To write great resume for program senior manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Program Senior Manager Resume

The section contact information is important in your program senior manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Program Senior Manager Resume

The section work experience is an essential part of your program senior manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program senior manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program senior manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Program Senior Manager resume experience can include:

  • Effectively balance coordination of internal resources and deliveries with meeting OEM partner and customer expectations to ensure Intel’s delivery, financial and customer satisfaction goals are met
  • Excellent collaboration skills, balancing with strong drive for results
  • Has working experience in production (factory) environment. Understands the factory process and steps for PCB and finished goods assembly
  • Demonstrated experience as project lead
  • Command skills / Decision Quality
  • Work effectively with senior leaders and drive critical strategic initiatives that require deep partnerships with key stakeholders

Education on a Program Senior Manager Resume

Make sure to make education a priority on your program senior manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program senior manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Program Senior Manager Resume

When listing skills on your program senior manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical program senior manager skills:

  • Strong organization skills are critical
  • Possess strong verbal and written communication skills, and the ability to formulate and articulate strategies and solutions to all levels of management
  • Demonstrated experience in developing and improving business processes and system
  • Experience as a program manager with a proven track record in managing a number of concurrent software development projects
  • Experience as software developer and then further experience as project manager
  • Demonstrated management experience in at least one discipline (Finance, Procurement, IT, R&D, Ops, etc.)

List of Typical Experience For a Program Senior Manager Resume

1

Experience For Senior R&D Program Manager Resume

  • Engineering consulting experience
  • Experience Business, Finance, Accounting, Computer Science or Engineering
  • Ensure work breakdown and resource requirements are defined in appropriate detail to guarantee execution success and effective status tracking
  • Manage and track program schedules, technical issues, risks and priorities
  • Potable water or wastewater treatment design experience
  • Experience as a program manager
  • Manage the consolidated communications plan for the portfolio of projects
  • Strong business acumen; ability to think from an overall “best for the business” perspective
  • Strong knowledge of design control process and FDA rules and guidelines for medical device industry
2

Experience For Senior HW Program Manager Resume

  • Coordinating R&D staff meetings
  • Managing multiple subcontractors
  • Coordinating and driving operations and strategic reviews
  • A combination of software/service engineering preferably with 8+ years’ managing teams in an online services environment
  • Develop a repeatable process for reviewing the tactical findings of individual investigations identifying systemic issues and risks
  • Assists in managing and developing talent within the Program Management Office
3

Experience For Data Program Senior Manager Resume

  • Lead and drive internal cross functional teams to meet program deliverables and quality criteria according to program milestones
  • Manage day to day activities with engineering and cross functional teams
  • Key participant in the strategic technical infrastructure planning for the client’s strategic changes programme
  • Assist R&D management in the annual planning process, portfolio management etc
  • Specialized Training (Optics, Design, etc)
  • Transparency in communications with the understanding to escalate when appropriate for assistance in resolution
  • Able to deal with ambiguity and adaptable to a project’s frequently changing demands
  • Lead and complete projects on-time and on-budget. Own project performance regarding
  • Provide regular project updates to management including presentation of plans, risks and performance metrics to established targets
4

Experience For Global Investigative Intelligence Program Senior Manager Resume

  • Prepared to travel extensively in China and Asia to support testing of components
  • Work in highly fast moving and iterative environment; Can handle multiple demands and work under pressure
  • Logistics and planning background
  • Work with diagnostics software developers for testing units
  • Implements and drives organizational adoption of a capacity assessment processes regarding funds and resources
  • Provide coaching and leadership to Program Managers and Project Managers
  • Six Sigma training or like
  • Perform risk assessment and implement risk mitigation plans
5

Experience For Accelerating Customer Engagement Program Senior Manager Resume

  • Integrate supplier schedules and deliverables
  • Demonstrate Shire’s BRAVE values by displaying ownership of the project’s goals and milestones, including ability to independently lead team, priorities and direction and facilitate alignment across functional groups on goal achievement
  • Management of key client relationships across the programme with ongoing face to face interaction with the client’s program director and other senior managers
  • High visibility role requiring senior interaction within Citi and our client
  • Coordinate/Drive the execution of the plan of record for the R&D org including programs like Continuous delivery development process, Next Gen Cloud Management architecture.
  • Identify efficiency opportunities and drive associated initiatives to improve performance and success of the R&D org
  • Optimize Citi’s innovation investments through portfolio management
  • Manage the achievement of the program customer and internal milestones, commercial position, and integrity of the product in development. Manage program launch readiness through full production and support for life of program
6

Experience For Senior Plant Program Manager Resume

  • Knowledge and execution experience as it relates to APQP, PPAP, PFMEA, Control Plans, and Process Flow
  • Meet with the various customer representatives on a regular basis. Communicate and negotiate product, timing and commercial deliverables
  • Ensure tooling is invoiced promptly upon customer approval
  • The ability to develop and maintain Program Status Reports (Program Management Templates) and use reports as a Management Tool for performance monitoring against Customer (internal / external) expectations
  • Responsible for requirements, planning and coordination of design activities, EV builds, DoEs, Test plan and tooling activities with suppliers and internal teams
  • Be the single GE face to the customer (leverage other GE groups as needed)
  • Active collaboration with Regional RDQ TST leads, regional category leads & CREW Tower PMO to develop and then track the detailed implementation plans within the region
7

Experience For Program Senior Group Manager Resume

  • Identify the interdependencies across the CREW Towers and across other large regional initiatives to optimize resourcing. Identify and manage implementation hurdles and issue resolution
  • Drive quarterly roadmap & resource planning activities and deliverables
  • Support Marketing and R&D Leaders in the development of professional business plans and project proposals
  • Serve as the PMO (overall project management) to strategically integrate CREW projects within regions
  • Work closely with Gas Ops field execution workforce (e.g., Field Services and I&R) and their leadership team to plan, forecast, and track monthly workload, financials and progress in accordance with detail planning and DET budget
8

Experience For Senior Silicon Program Manager Resume

  • Partner with GEMS, FMO, Business Finance, Gas Ops and other departments to monitor and forecast gas meter projects/programs expenditures, and effectively communicate with partner departments to keep the annual costs on target and within budgets
  • Coordinate with departments responsible for external customer communications to prepare and deliver customer communications
  • Keep up-to-date with industry trends, benchmark with other utilities, and apply best practices on gas meter projects/programs
  • Support Gas Meter Engineering and provide input on work practices, root cause analysis and solutions to the meter issues, and criteria for gas meter repair and disposal, which directly impact the gas meter projects and programs
  • Virginia Licensed Professional Engineer
  • Proven track record of selling consulting engineering services to a diverse group of local, county, city, and regional potable water/wastewater utilities similar in size and technical characteristics to those found in the South Virginia
  • Experience selling potable water, reclaimed water, wastewater and water resource consulting services to local utilities
  • Build strategic relationships with key technology and business leaders to ensure success
  • Sets the strategy for the program management function
9

Experience For Senior Platform Program Manager Resume

  • Establish, plan and manage portfolio governance board for the business
  • Manage portfolio scope to meet business unit strategic goals
  • Direct responsibility for planning and execution of a project portfolio including project budget ownership, direct leadership of project managers including hiring, development, and performance management
  • Manage the consolidated human resource plan for the portfolio of projects
  • Analyze and evaluate trade-offs and optimize portfolio ROI, portfolio timelines and launch cadence
10

Experience For Senior Change Program Manager Resume

  • Manage and optimize business unit portfolio budgets. Drive project and program cost efficiencies. Make business unit portfolio spend decisions
  • Understand in detail the complexity of our business, make sense of complexity and uncertainty, be mindful of implications of portfolio decisions, and be decisive on strategic portfolio issues. Influences cross divisional and cross functionally including influencing functional strategies and strategic initiatives
  • Communicate the project assumptions, requirements and priorities to ensure that the team adheres to expectations of sponsors and key stakeholders.
  • Define the program governance (controls)
  • Define roles and responsibilities and recruit staff for development teams
  • Lead the project team to develop a Plan and Schedule that fully integrates the interdependent activities to coordinate team members and ensure progress
  • Conduct risk analysis and test assumptions so that team members own and fully support realistic commitments for schedule, scope and budget
  • Lead by influence. Develop and implement expectations for collaborative, effective decision making, clear communications, timely issue resolution, and risk management
  • Strengthen PerkinElmer DAS project management tools, templates, and processes as appropriate and develop/gain support on recommendations for continued project management improvement

List of Typical Skills For a Program Senior Manager Resume

1

Skills For Senior R&D Program Manager Resume

  • Strong technical program management experience
  • Solution management experience for infrastructure, software, or data services (SaaS experience)
  • Professional Services business experience desirable and strong business acumen required
  • Experience dealing with commercial topics relating to suppliers. Capable of creating contracts and agreements
  • Experience in dealing with operations, manufacturing and procurement teams
2

Skills For Senior HW Program Manager Resume

  • Experience with engineering consulting
  • Experience as an engineering lead or engineering project manager
  • Experience interfacing and presenting to C-level executives
  • Has technical experience in designing and working on router products at the hardware and low level software test level
  • Has experience working with customer escalations and interfacing with the customer contacts
  • Has experience managing component qualifications and managing last time buy when components go end of life
  • Has experience debugging failures in the factory and stabilizing production quality
  • Has experience traveling to supplier locations and working with suppliers to improve problems with their components or processes
  • Demonstrated capacity for strategic thinking, project planning and project management
3

Skills For Data Program Senior Manager Resume

  • Good understanding of modern project delivery tools such as VSTS or similar
  • Experience working in a DevOps or Scaled Agile environment
  • Demonstrated track record of leading product teams to ship
  • Manage the consolidated risk profile for the portfolio of projects. Set the tone for appropriate business unit project / program risk-taking
  • Have experience leading transformation initiatives for large infrastructure Operations and Maintenance programs for a Federal Agency
  • Negotiate and manage competing priorities across multiple functions
  • Experience working with highly complex and large line cards and switch cards and backplane type architecture
  • Create, lead, establish, maintain and influence effective working relationships with internal customers at all levels
  • A proven record of Project management including in-depth knowledge of project management processes and methodologies is required
4

Skills For Global Investigative Intelligence Program Senior Manager Resume

  • Microsoft computer program experience, including Word, Excel, PowerPoint and Project
  • Experience in new R&D product development from idea to market
  • Experience as hardware/firmware/software developer
  • Experience in new R&D product development from idea to market and maintenance
  • Experience in new R&D product development, from idea to market and maintenance
  • Tech-savvy, comfortable in high level technical discussion with engineers, SW engineer experience
  • Relevant work experience in related field
  • Experience in corporate innovation, labs, strategic partnering, ecosystem development and programs
  • Experience with delivering results through Agile and PMBOK project management methodologies
5

Skills For Accelerating Customer Engagement Program Senior Manager Resume

  • Dem Demonstrated versatility and a willingness to manage and lead a team through change and ambiguity
  • Validate sold project scope and project estimation developed by ITO (inquiry to order) team and
  • Demonstrated ability to define and execute a corporate innovation strategy and framework
  • Demonstrated ability to design and implement programs that inspire and engage the target segments in a meaningful way
  • Experience in investigations intelligence and financial crimes in a corporate setting, federal law enforcement agency or intelligence agency
  • Demonstrated ability to work through influence, negotiation and partnering is required
  • Identifying and managing risks and issues and taking corrective measurements
  • Willing to do client facing as well as computer based work
  • Managing utilizing resources across projects
6

Skills For Senior Plant Program Manager Resume

  • Aligning deliverables and performing change management
  • Managing and delivering high level program documentation
  • Interfacing with internal organizations with similar responsibilities such as the Global Data Aggregation and Reporting Office (GDAR), and Compliance
  • Understanding the impact of new regulations on technology organizations at Citi and ensuring those are communicated in a timely manner
  • Understanding of account operations, budget management etc
7

Skills For Program Senior Group Manager Resume

  • Understanding of financial indicators and aspects of business is an asset
  • Willing to work on client sites as well as in the office
  • Managing Stakeholder communications
  • Planning the program execution and monitoring its progress
  • Managing the Program Budget
8

Skills For Senior Silicon Program Manager Resume

  • Participating in the MRA weekly review held by the GDAR program office
  • Identify opportunities to optimize RDQ resourcing while minimizing analytical, plant trial and consumer/product testing costs. – 75%
  • Work with roadmap planning and architecture team to define and lock down product features during the planning phase
  • Apply considerable judgment in the planning, scheduling and coordinating of project phases and schedules
  • Think outside the box to find better way of doing an activity while always focusing on safety
  • Feature / Capabilities Planning: Understanding use cases for
  • Organized and fastidious with track record for executing and delivering in line with expectation
9

Skills For Senior Platform Program Manager Resume

  • High standard working environment (recreation room, bicycle storage, several parking lots…)
  • Actively assist with delivering and influencing as needed
  • Provides input to business unit leaders during the strategic planning process
  • Capable of traveling and interacting with international teams especially in the Malaysia, China, and India regions
  • Knowledgeable of gas meter assets and CPUC order GO 58A General Order 58A – the CPUC’s order requiring maintenance be performed on gas meters
10

Skills For Senior Change Program Manager Resume

  • Drive the use of quality planning across all aspects of the active project portfolio
  • Participate on hiring teams for new managers and directors in cross-functional groups
  • Recruit and onboard project staff; influence hiring decisions for cross-functional groups
  • ?Inquisitive and self-starting
  • Drive activities related to hardwaremanufacturing and field issues
  • Education: MSc in Electrical Engineering or Computer Science
  • Collaborates with finance to develop the ROI and manages the financial modeling

List of Typical Responsibilities For a Program Senior Manager Resume

1

Responsibilities For Senior R&D Program Manager Resume

  • Proven experience in effective cross group, cross company,
  • Strong Business Acumen of the FMCG industry (or similar) and preferably the MARS or Wrigley specifics
  • Experience as a release/program manager with an emphasis on hardware or systems products
  • Implements process improvement and standardization to improve PMO effectiveness
  • Participate in opportunistic projects, representing the PMO within the PerkinElmer business as required
  • Remediation of large existing customers
  • Fluent in English and French are mandatory
2

Responsibilities For Senior HW Program Manager Resume

  • Initiates and drives RFQs for tooling purchases, tooling repair process, qualification part orders, as well as placing PRs and tracking delivery of all purchases related to tooling or qualifications
  • Build out Gantt charts/action timelines
  • Help to risk mitigate, problem solve and course correct as needed
  • Define change management and communications plans
  • Financial, Retail, Hospitality industries
  • Coordinate all activities associated with writing the MIS sections of the Recovery and Resolution Plans annually and facilitate a program review of MIS programs affecting the recovery and resolution capabilities
  • Experience with carrier router design and maintenance. Has worked on router equipment from small routers to full rack routers
3

Responsibilities For Data Program Senior Manager Resume

  • Host and facilitate regulatory meetings as required
  • Coordinating and facilitating a monthly program review for technology programs supporting Matters Requiring Attention resolution and maintaining that dashboard and program status
  • Drive all hardware related development and maintenance activities
  • Be the first point of contact from and to our suppliers
  • As end-to-end process owner anayze and improve hw development processes
  • Understands quality metrics and how to work with suppliers to improve product quality
  • Budget and plan costs
  • Excellent decision making skills -- ability to negotiate and balance decisions and priorities across needs of several functions. Ability to make timely decisions in the face of risk and uncertainty
  • Lead team through options analysis and drive cross-functional recommendations
4

Responsibilities For Global Investigative Intelligence Program Senior Manager Resume

  • Develops budgets and comprehensive plans for product development and ensures delivery on plan and on budget
  • Evaluates market reactions to existing products to ensure the timely adjustment of development strategy and plans to meet changing market and competitive conditions
  • Recommends changes in basic structure and organization of product development group to ensure the effective fulfillment of objectives assigned to it and provide the flexibility to move swiftly in relation to market problems and opportunities
  • Interact with external customers to understand ongoing market trends and customer needs
  • Develop, manage and maintain up-to-date MS Project Timelines inclusive of all critical milestones, key interdependencies and resource constraints, while applying appropriate project scheduling techniques
  • Initiates and drives RFQ’s for tooling purchases, tooling repair process, qualification part orders, as well as placing PR’s and tracking delivery of all purchases related to tooling or qualifications
  • Provides weekly status reports of progress in all areas of tooling, qualification scheduling, tool transfers, and tool repair status
  • Coordinates tooling transfers between Internal and external vendors
  • Communicates with key team members from Cepheid Lodi, Cepheid Sunnyvale and Vendors in order to develop project schedules and budgets
5

Responsibilities For Accelerating Customer Engagement Program Senior Manager Resume

  • Structure projects and define clear objectives, including project charter, mission and vision, business/technical case, key performance metrics and guiding principles Gather and document requirements / functional specifications; analyze workflows and processes, business needs / objectives; develop implementation requirements and plans
  • Track all Cepheid Lodi and Vendor tooling projects to determine priorities, manage resources and assure on-time delivery
  • Coordinates between internal vendors, external vendors, and supply chain to establish project priority, schedule, status, and inventory information
  • Oversee all aspects of a large infrastructure Operations and Maintenance program for a Federal Agency valued at $30 million per year
  • Lead a team of senior managers providing comprehensive infrastructure Operations and Maintenance services that span multiple offices, geographical locations, functional areas, and programs
  • Analyze new and complex program-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the program
  • Enhances team camaraderie; actively teaches, coaches talent and grows the team members skills and capabilities
  • Experience serving on performance-based cost reimbursable contracts
  • Experience providing information technology support service to Federal agencies
6

Responsibilities For Senior Plant Program Manager Resume

  • Senior PM’s capable of programme managing the client implementation
  • Work closely with the regional and category PCMs and Tower PMO’s to assist driving PDR's through MOR's
  • Self-starter and ability to drive to outcomes independently
  • Communication - a strong appreciation for communication in all directions of the organization, the ability to clearly articulate ideas and direction, and a willingness to listen to others
  • Experience in Business Management, Business Development, Business Model Innovation, Strategy, Consulting or Technical role (5 years with Masters) within a Startup, Healthcare or High-Tech Industry
  • MBA, with eight or more years’ project management experience; with practical work experience in Assembly Manufacturing; Procurement/Supply Chain management, and/or Logistics
  • Solid project management corporate supply chain, procurement, quality, operations, and/or process management experience, including a working exposure to the entire supply chain (i.e., from supplier, materials management, procurement, etc.)
  • C-17 operational experience with the C-17 Training System
  • Project Management Institute certified Project Management Professional (PMP), DAWIA Level III Program Manager, or equivalent
7

Responsibilities For Program Senior Group Manager Resume

  • Agile Certified Professional (ACP)
  • Experience in Business Management, Business Development, Business Model Innovation, Strategy or Consulting (5 years with Masters) within a Startup, Healthcare or High-Tech Industry
  • Demonstrated experience defining, implementing and managing Managed Services approach to include ITSM. This includes building metrics-based business cases for proposed changes
  • Three (3) to five (5) years of experience with organization change management, acquisition policies relevant to implementing and managing ITSM and Managed Services and automating IT enterprise functions
  • Excellent communication skills (listening, writing and speaking) relevant to working within and across organizational boundaries. Proven team building and team sustainment skills that includes customer, CSRA and teaming partner resources, balancing competing and sometimes contradicting objectives to achieve program goals
  • Experience within NRO and mission partners.Overview
  • ?Proven project management and change management expert
8

Responsibilities For Senior Silicon Program Manager Resume

  • Strong Business and Financial acumen is required
  • Relevant certifications such as an active Project Management Institute (PMI) Project Management Professional (PMP)
  • PMI’s PMP or PgMP certification
  • Have a current secret level clearance or able to obtain a secret level clearance
  • Have managed a program with at least 250 personnel delivering Infrastructure and Operations Support Services to at least 6000 end users across multiple locations
  • Advanced use of MSPowerpoint and other visualization tools
  • Able to visually and artfully depict, report and track project progression, KPIs, financial impact
  • Bachelors required in a technical discipline
9

Responsibilities For Senior Platform Program Manager Resume

  • Some travel is required – initial expectation is 10% of time or less
  • This program is a collaborative effort across Citi working in partnership with various Citi businesses and Global Talent in order to identify and sponsor the best projects and teams to go through the Discover 10X program
  • Provide account operations support
  • Ensure execution and oversight to account program
  • Participate in account growth initiatives
  • Ensure account alignment is within customer mission and CSRA corporate initiatives
10

Responsibilities For Senior Change Program Manager Resume

  • Budget Management (Project based)
  • Stakeholder Relationship Management of global leaders
  • Program Management certifications are nice to have - PMP, SCM, PGMP, SAFe, etc
  • Brief senior Citi leaders including the Citi Chief Security Officer (CSO), the global head of cyber and fraud investigations, and other cross business and sector senior leaders within the firm on major incidents
  • Develop and maintain strong and sustainable industry and government agencies relationships
  • Coordinate with Risk and Fraud Management organizations to ensure strategic alignment across investigative findings
  • Lead the creation and production of a semi-annual strategic investigative risk overview report

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