Office Director Resume Sample

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Pattie Wintheiser
231 Vada Drive,  Philadelphia, PA
+1 (555) 508 2641

Work Experience

Business Office Director
06/2017 - PRESENT
New York, NY
  • An ability to understand the business and to help to create processes to accomplish objectives where they do not currently exist
  • The ability quickly to assess the nature of a particular issue, develop creative options to address that issue, and, with appropriate input, select and execute an option
  • Extraordinary communication and organizational skills
  • The ability to facilitate processes with multiple constituents having divergent perspectives
  • Experience managing teams of people in a professional services environment
  • An ability to deal discretely with sensitive, confidential information concerning corporate affairs
  • An understanding of investment language and financial services industry
  • Sensitivity to the unique organizational and cultural dynamics of Cambridge Associates
Office Director
06/2011 - 03/2017
Chicago, IL
  • A sense of humor and the ability to place issues into a larger perspective
  • Provide data and reporting of KPI’s and trends to IT department and others in ad-hoc, weekly, monthly and as needed
  • Portfolio Management certification (MoP or equivalent)
  • Formal Project Management Qualification or equivalent experience (e.g. Prince2, MSP)
  • Significant experience in Portfolio Management – specifically Program and Project Portfolio Management
  • Proven experience in governance structures, including demand management, investment prioritisation and the decision making process
  • Reputable experience in program or project leadership in a multi-stakeholder organisation
  • Experience driving change and leading transformational projects within a large, global organisation
  • Reinforce and support Visa’s standard investigation process and protocols across multiple functions and geographies
Consortium Technical Office Director
10/2008 - 02/2011
San Francisco, CA
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community
  • Ensures correct coding of the community’s accounts payable and accrues expenses as needed
  • Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations
  • Serves as the community’s “manager-on-duty” on a regular basis
  • Define the consortium master design schedule, ensuring a good coordination of the consortium partners’ design activities, and to ensure a proper coordination with the third parties
  • Put in place a new organization that partially exists in today’s Alstom IS&T organization
  • Defines the technical strategy of the Consortium on the technical issues involving both CW and RSY scope
  • Align all parties on Design process


Webber International University
2003 - 2008
Bachelor's Degree in Accounting

Professional Skills

  • A proven record of managing and mentoring a team of professionals including demonstrated leadership, team-development and diplomacy skills
  • Excellent negotiations skills with respect to licensing and sponsored research agreements
  • Strong communication, organizational, negotiation and interpersonal skills are required
  • Experience in licensing and business development in engineering and/or science industries
  • Previous experience managing ticketing for multiple residency acts
  • Experience in performing due diligence on technologies, companies, and industries
  • Experience managing a budget of $10M

How to write Office Director Resume

Office Director role is responsible for research, insurance, finance, credit, training, reporting, design, purchasing, healthcare, mentoring.
To write great resume for office director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Office Director Resume

The section contact information is important in your office director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Office Director Resume

The section work experience is an essential part of your office director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous office director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular office director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Office Director resume experience can include:

  • Meeting or exceeding cash collection and bad debt goals
  • Recording accurate revenue for all residents and payers
  • In- depth understanding of engineering or science industries including marketing, manufacturing, regulatory, and intellectual property matters
  • Techniques for integrating best practices into agile teams are evolving and spreading
  • Directly handles responsibilities relating to Accounts Payable, purchasing cards, petty cash, and any other assigned business office duty
  • Responsibility for the NREL patent budget, licensing income and royalty sharing programs

Education on an Office Director Resume

Make sure to make education a priority on your office director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your office director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Office Director Resume

When listing skills on your office director resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical office director skills:

  • The office leadership is effectively empowered
  • Previous experience with Ticketmaster/Archtics ticketing system
  • Sets patent filing priorities and provides direction to inside counsel on patent, copyright and trademark filings
  • Experience with Medicaid and commercial insurance required
  • Enterprise software delivery experience
  • Coordinate the activities of design, test, verification and validation of all partners which are fully responsible for their own design

List of Typical Skills For an Office Director Resume


Skills For Business Office Director Resume

  • Developing and maintaining Model Risk Procedures for Risk Management that are compliant with the firm-wide Model Risk Policy
  • Providing subject matter expertise to support conformance with model risk policies
  • Master’s or Ph.D. in a numerate subject such as mathematics, physics, financial engineering or the like
  • Pivotal leadership has a clear understanding of the office’s health
  • The office is meeting its utilization and profitability goals
  • Pivots are exhibiting professional growth
  • Coordination, oversight of regulatory deliverables relating to model risk management
  • Manage a local leadership team consisting of associate directors and people managers

Skills For Models Controls Office Director Resume

  • Facilitate a better technical understanding of the Employer at System level,
  • Periodically reviews and updates, as necessary, the practice’s Policies and Procedures, creating new procedures for review as warranted
  • Accurate and timely billing and collections of all AR accounts
  • Manages the licensing and technology partnership agreement program, staff and budget
  • Trains and develops junior staff in intellectual property, licensing, and CRADA/SPP/ACT negotiations

Skills For Consortium Technical Office Director Resume

  • Conducts special projects as assigned by the Associate Laboratory Director for Innovation, Partnering and Outreach
  • Builds, maintains and improves business processes and information systems underpinning the commercialization, technology transfer and partnership programs
  • Works collaboratively with intra-lab business partners including Business Development and Legal organizations
  • Represents the Lab in TTO-related interactions with the Golden Field Office, the DOE entity charged with overseeing NREL
  • Accurate and timely billing and collections of all accounts receivable
  • Responsible for billing and collection activities

Skills For Interim Portfolio Management Office Director Resume

  • Work with people at all levels, both internal and external to GSK, and in a global environment
  • Think outside the box, innovate and translate ideas into tangible results
  • Projects are well scoped and appropriately staffed
  • They successfully balance short- and long-term decision factors
  • They successfully balance local, regional and organizational decision factors

Skills For Asst Front Office Director Resume

  • Retention is in a healthy place, as advised by the HR office and company-wide norms
  • People feel excited about and proud of Pivotal Labs' practices
  • Distinct from both model development and independent model validation teams, the Risk Model Control Office (MCO) oversees the overall control environment for model risk
  • Ad hoc projects requested by Exco and BFRC
  • Oversee the health of the people, projects, and pipeline in the Chicago office

Skills For Qppv Office Director Resume

  • Work collaboratively with Labs leadership to define and reach goals such as revenue, utilization, gross margin, and bookings
  • Facilitate the communication of the project technical proposals to the Employer
  • All Interfaces Management outside the consortium
  • The Consortium Technical Office Director is responsible for leading the Consortium Technical Office (CTO) and reports directly to the Consortium Project Director
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the patient’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • Hires and supervises business office staff in accordance with sound personnel management principles and practice’s policies and procedures
  • Ensures that the practice’s operations are within all legal, regulatory and accreditation standards as it relates to the Business Office

Skills For Ticket Office Director Resume

  • Medicaid eligibility management in coordination with other team members and resident or family
  • Oversight of the Resident Trust process and all business related functions
  • Supervises the Business Office and other administrative staff
  • Directs the development, commercialization and transfer of impactful laboratory technologies
  • Directs the establishment of CRADA, SPP, and ACT projects for the laboratory

Skills For CTC Division Business Office Director Resume

  • Provides oversight, guidance and input to research centers that are involved in the technology transfer process and the management of intellectual property
  • Oversees the negotiation of non-disclosure agreements, inter-institutional agreements, licenses, option agreements, material transfer agreements, sponsored research agreements, and other types of IP and research related agreements subject to review by the Office of General Counsel as to legal form
  • Oversight of NREL’s “Privately Funded Technology Transfer Program”
  • Management and continued development of the NREL Intellectual Property Information System
  • Selects and monitors outside collection vendors engaged in the collection of receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices
  • Systems: Methasoft, SMART,ZirMed, MD Complete
  • Familiar with WI Medicaid and MCO's

Skills For Business Conduct Office Director Resume

  • Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices
  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the Division CBO Director
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the clinics’ receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • Participates in new clinic implementations to Acadia/CTC policies and processes and assists in ensuring that Business Office staff are assigned to and engaged in the implementation of billing and collections set up
  • Maintains knowledge of industry changes and trends
  • Provides Leadership, support and fosters a team environment. Monitor staff time, schedules, and time off requests

Skills For Service Management Office Director Resume

  • Motivate staff in a fast paced, time sensitive environment
  • Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials
  • Demonstrates strong healthcare Revenue Cycle aptitude and possesses associated technical skills
  • Provides training for all business office staff. Assists with training in regards to patient demographic, insurance information, eligibility, and denials
  • Monitor billing and collection processes and implement procedures to ensure timely submission and collections

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