Office Associate Resume Sample

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Sandrine Buckridge
860 Natalia Mountains,  Dallas,  TX
+1 (555) 592 2892

Work Experience

Office Associate
09/2015 - PRESENT
Chicago, IL
  • Reconcile Front Office trade booking (Totoro) against the term sheet and/or blotter
  • Manage trade lifecycle incorporating call events & triggers, structured note issuance and complex cashflow management
  • Work closely with all the support functions (documentation, settlements, valuations, collateral management, etc) to provide full operational support to the Front Office
  • Proactively look for ways to improve processes and systems and close control gaps
  • Work across departments and regions to co-ordinate and deliver process and system enhancements
  • Produce T0 P&L Flash, including P&L attribution (new business, edits) and provide commentary
  • Create and review daily trading activity reports
Front Office Associate
04/2008 - 03/2015
Los Angeles, CA
  • Introduction of “FVA”, a next phase of funding value adjustment to the IBs transactions
  • New Business onboarding & new differential discounting curves
  • Enhancement of the Risk and PnL architecture supporting the DD model
  • Enhancement of the CSA Risk analysis toolset and bank-wide remapping process
  • Middle office support control remediation and development
  • New products to hedge the CIB’s risk
  • Coordinate details of class registrations such as answer customer calls, enter data into registration software, arrange for fee payment, and coordinate with facilitators
  • Make necessary pre-class arrangements such as room assignments, refreshments and food, prepare instructional materials, order books, set up room, rosters, participant evaluations, certificates, and parking permits
Branch Office Associate
05/2002 - 12/2007
Dallas, TX
  • Process post-class items such as enter attendance into software registration, update email distribution lists from data on completed participant evaluations, place documentation on the LAN
  • Process agreements for customers and independent facilitators, prepare food invoices for payment, and coordinate calendars for meetings as needed
  • Assist account representatives as needed with contract checklists and customer relations
  • Open team learning environment focused on operational processes and procedures
  • Exposure to global offices with a potential to contribute to the global operational process
  • Direct opportunity to contribute to operational best practices to benefit the PIMCO trade flow
  • Extensive exposure to industry experts within PIMCO Operations and across other functional areas of the firm
  • A broad range of opportunities to collaborate with talented colleagues cross-functionally and globally
  • Constructive feedback to foster career growth in addition to a formal annual review process


Portland State University
1998 - 2002
School's Degree in Commercial

Professional Skills

  • Excellent oral and written communication skills and excellent organizational skills
  • Strong communication skills (verbal, listening, writing), with a strong telephone etiquette
  • Records maintenance skills. Word processing and/or data entry skills
  • Excellent time management skills and ability to multi-task and prioritize work
  • Excellent communication skills and professionalism, with ability to effectively work with students, faculty and campus offices, and healthcare agencies
  • Excellent keyboarding, word processing, communication, decision-making, critical thinking, and organizational skills
  • Excellent multi-tasking, problem solving, service orientation and interpersonal team skills

How to write Office Associate Resume

Office Associate role is responsible for computer, customer, organizational, administrative, microsoft, interpersonal, basic, database, word, clerical.
To write great resume for office associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Office Associate Resume

The section contact information is important in your office associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Office Associate Resume

The section work experience is an essential part of your office associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous office associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular office associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Office Associate resume experience can include:

  • Demonstrated ability to work with diverse population, handles stressful situations and critical thinking skills
  • Strongly desired skills include typing 50wpm, Microsoft Office and Adobe Acrobat/Professional
  • Excellent communication skills with the ability to perform multiple tasks in a pressured enviornment
  • Excellent interpersonal skills, ability to act as an interface between business and customers
  • Possess excellent organizational skills which include an eye for detail and the ability to manage multiple projects simultaneously
  • Possess strong service skills with the ability to problem solve

Education on an Office Associate Resume

Make sure to make education a priority on your office associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your office associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Office Associate Resume

When listing skills on your office associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical office associate skills:

  • Possess strong written, verbal communication skills, speaks effectively
  • Evidence of excellent writing and editing skills
  • Strong computer skills: Advanced Excel, Portfolio Accounting Systems (Axys, Tradar, Enfusion, Alphadesk, etc.)
  • Excellent interpersonal, written and verbal communication and reading skills
  • Strong spelling, grammar, and composition skills
  • Strong organizational skills and attention to detail

List of Typical Experience For an Office Associate Resume


Experience For Front Office Associate Resume

  • Evidence of superior communication and organizational skills
  • Communicating effectively in a diverse/multi-cultural environment
  • Effectively communicate with a wide variety of personnel including patients, families, physicians and staff
  • Skill in working independently and in following through on assignments with minimal direction
  • Experience working at a community college or in an educational setting
  • Two years of clerical, office, or administrative work experience

Experience For Business Office Associate Resume

  • Experience in margin account area of brokerage firm
  • Experience brokerage firm operations or other financial services positions
  • Work independently and prioritize multiple work assignments
  • Work experience or background in a higher education
  • Prioritize and complete complex projects in an accurate and timely fashion
  • Experience with Meditech and patient customer service
  • Demonstrable professional experience
  • Work on various tasks at any given time with the ability to prioritize without guidance

Experience For Branch Office Associate Resume

  • Answering, screening, routing telephone calls; taking, delivering messages
  • Acting as the billing and ancillary liaison between residents, families, billing and the Continuing Care departments
  • Tracking residents currently receiving Medical Assistance, recording this information in a tracking log, and provide support for the recertification process
  • Identifying and assisting with implementation of training needs for project team
  • Reconciling and maintaining Continuing Care resident funds in accordance with COMAR

Experience For Office Associate, Intercultural Engagement Resume

  • Scheduling concepts and techniques required for arranging meetings and lodging and transportation reservations
  • Informing the resident and power of attorney of the Erickson Living’s policy for assisting with the Medicaid approval process
  • Contacting patients regarding information/scheduling as needed
  • Ensuring Market Risk’s compliance with BCBS239 (RDA) by tracking timeliness, accuracy, and completeness of risk data
  • Defining and implementing functional standards, goals, and expectations
  • Managing ongoing technical team activity
  • Maintaining and requisitioning supplies upon the approval of the Director
  • Collecting and monitoring bank statements of residents from the time when they begin spend down until the time they apply for Medical Assistance
  • Accounting and record keeping principles and practices

Experience For Middle Office Associate Resume

  • Working knowledge of business English, spelling, punctuation
  • Coordinating and assisting residents in the Medicaid application process
  • Ordering and maintaining inventory of supplies
  • Maintaining required documentation in student files
  • Working with the Finance Department to identify and track potential Medicaid recipients
  • Reviewing the monthly Accounts Receivable reports to verify resident cost of care and to minimize risk
  • Working closely with admissions to assure proper insurance information and pre-authorizations
  • Supervising student assistants
  • Scheduling concepts and techniques

Experience For IT Office Associate Resume

  • Maintaining departmental files
  • Working knowledge of MS Word, Outlook & Access
  • Notifying the doctors of patient requests
  • Working knowledge of modern office practices and procedures
  • Scanning of Medical Records
  • Scheduling cases as needed

Experience For Trust Middle Office Associate Resume

  • Contacting the responsible financial representative or residents with a balance of $50,000 or less in their entrance deposit
  • Typing various correspondence, reports, and articles
  • Scheduling appointments, meetings
  • Ongoing communications with clients as needed and documentation of those communications per Novella SOP’s
  • Preparing and tracking budgets
  • Preparing and editing reports and web pages

Experience For Shipping / Receiving Office Associate Resume

  • Organizing and maintaining databases
  • Maintaining graduate-student reporting documents
  • Routing phone calls, direct visitors, provide forms and information
  • Forwarding department-related emails to appropriate constituencies
  • Maintaining and scheduling appointment calendars
  • Developing and analyzing internal trade flow metrics, recommending process improvements

Experience For Central Ticket Office Associate Resume

  • Oversee general office activities such as answering and routing phone calls, writing memos, handling correspondence and providing information to visitors
  • Knowledge of office support practices and equipment used in filing, answering phones, making copies and entering information into a computer system
  • Manage EOP copy/mail/supply rooms; including sorting mail, maintaining supply inventory
  • Maintain copiers; including troubleshooting and placing service calls
  • Event support for the OPE and the Postdoc Association to include logistics such as event promotion, venue scheduling, catering, and payment processing
  • Responsible for contacting, and tracking new transitions into Assisted Living and Long-term Care
  • Responsible for tracking and maintenance of Continuing Care billing excel spreadsheet

Experience For Practice Office Associate Resume

  • Cost report statistical gathering, including Medicare logs and Medicare Part A billing preparation
  • Manage the UWCs scheduling, record-keeping, and online tutoring system
  • Oversee office budget, including ordering, tracking expenditures, and account reconciliation
  • Assists in compiling and assembling data for reports utilizing available resources
  • Proficiency in reviewing financial data and able to analyze such financial data to provide useful information to the Continuing Care staff
  • Check out patients either via system or manually according to procedure and distributes records according to the Employer’s protocols
  • Implementation of training for any relevant project management tracking tools and software
  • Responsible for hiring student employees using Job Connection
  • Assist with preparation of hiring documents; including position requisitions and salary authorizations

List of Typical Skills For an Office Associate Resume


Skills For Front Office Associate Resume

  • Excellent oral and written communication skills, interpersonal skills, and the ability to interact with diverse
  • Excellent customer service, telephone, communication skills and well organized
  • Excellent customer relations and interpersonal skills
  • Results-driven, with excellent time-management skills
  • Proficient computer skills (typing, emailing, conducting web searches),
  • Prior years experience in Global Trade and Receivables Finance operations in processing transactions and providing service to customers
  • Basic computer skills (including Microsoft Office)
  • Word processing/computer literacy, database knowledge and spreadsheet design skills
  • Advanced administrative skills 5+ years in a fast paced clerical environment

Skills For Business Office Associate Resume

  • Computer skills with a knowledge of Opera (desirable)
  • Operate or learn to operate a personal computer or terminal
  • Effectively plan and organize
  • Operate or learn to operate a personal computer
  • Maintains pertinent knowledge and skills related to the position by attending trainings and workshops
  • Effectively communicate with a wide variety of personnel including patients, families, physicians and staff. Knowledge of medical terminology

Skills For Branch Office Associate Resume

  • Prior customer service or experience, required
  • Data entry skills (50 kpm), required
  • Prior editorial experience is a strength
  • Computer skills : Microsoft Office
  • Skill in scheduling time to ensure tasks with the highest priority are completed on time
  • Proficient computer skills with emphasis on accuracy
  • Superior telephone skills
  • Fund accounting or Middle Office experience working with hedge funds

Skills For Office Associate, Intercultural Engagement Resume

  • Skill in recording and compiling data accurately
  • ) Ability to manage multiple deadlines and prioritize among multiple directions coming from the three supported administrators
  • Demonstrated Intermediate knowledge of PCs, word processing, and data entry
  • Experience working with entrepreneurs
  • Experience working with individuals with diverse backgrounds
  • Experience in a clerical office setting required

Skills For Middle Office Associate Resume

  • Skill in searching files and records for information
  • Experience in a medical setting, insurance environment, or related field
  • Experience working in an office environment that relies on your Financial and Math abilities
  • How might your personal and professional experiences contribute to promoting an inclusive campus environment?
  • Perform basic arithmetic computations and the ability to acquire skill in making arithmetic computations rapidly and accurately
  • Demonstrated ability to work collaboratively in a team-oriented environment and to work in an office serving a diverse customer population
  • Experience with a children and family clinic in a mental health or medical setting

Skills For IT Office Associate Resume

  • Previous higher education setting experience
  • Total experience within the financial services industry
  • 2+ yrs office or related experience
  • Demonstrated ability to learn new applications and systems quickly
  • Demonstrated resourcefulness and ability to adapt to unforeseen situations
  • Experience in middle office operations at a financial services firm
  • Experience with adult education students

Skills For Trust Middle Office Associate Resume

  • Previous experience with military and Banner is helpful
  • Demonstrated awareness of and sensitivity to diverse student populations
  • Good attention to detail including an awareness of downstream effects of actions
  • Experience in a medical setting, insurance environment, or related field
  • Competent collaborator and skilled cross-functional communicator
  • Strong time manager with respect for deadlines

Skills For Shipping / Receiving Office Associate Resume

  • Customer Service experience (i.e., Call Center, Customer Service Desk, etc.)
  • Experience in a university or post-secondary education institution
  • Multi-line telephone system experience
  • SAP experience - intermediate level
  • Skill at Microsoft Office Suite and Windows 10
  • Accept challenges and provide excellent service
  • Minimun 3 years of relevant experience required
  • Office support experience

Skills For Central Ticket Office Associate Resume

  • A team-player; dependable, trustworthy and a self-starter with a strong work ethic and professional connections
  • Skilled in Microsoft Word, Excel, Outlook, and Internet Explorer
  • Operates personal computer, computer terminal, calculator, duplicating, and other routine office machines
  • Support the priorities and projects of the Corporate Secretary and Board of Trustees
  • Develops systems and processes-identifies and implements effective processes and procedures for accomplishment of work
  • Two years related experience required preferably in a higher education environment
  • Experience and knowledge in retail industry
  • Able to use a photocopier, adding machine, personal computer, and experienced with spreadsheet
  • Skill in the use of operating basic office equipment

Skills For Practice Office Associate Resume

  • Skill in the use of office equipment including computer and copy machines
  • Skill in attention to detail and following detailed procedures
  • Experience providing accommodations in higher education
  • Professional experience in Operations, Financial Services industry and / or Management Consulting
  • Events/Conference planning experience
  • Demonstrated attention to detail, professional attitude, and the ability to maintain confidentiality
  • Operates personal computer, copier, scanner, and other routine office machines
  • Assists in completing and coordinating an effective and up-to-date inventory process for the Chicago Office

List of Typical Responsibilities For an Office Associate Resume


Responsibilities For Front Office Associate Resume

  • Be able to work effectively under pressure and enjoy a challenge
  • Experience in a portfolio management or fund operations group
  • Quality/Quantity - the goodness of the output produced and total amount of work performed
  • Experience with payroll processes
  • Experience in faith-based organization
  • Some university experience
  • Answering and routing calls on multiple line phone system
  • Applying payments to customer accounts

Responsibilities For Business Office Associate Resume

  • Billing responsibilities as needed
  • Working knowledge with Allscripts EMR
  • Working knowledge with Cerner
  • Typing various correspondence, reports, articles or data entry
  • Greeting all customers in a curtious and professional manner

Responsibilities For Branch Office Associate Resume

  • Checking patients out
  • Researching and resolving daily inquiries from internal and external groups
  • Managing trade related deadlines
  • Utilizing technology to create efficiencies throughout the daily workflow
  • Following Brand Standards in all aspects of the job role
  • Assist in processing of operation’s disbursements, payroll, bidding participation, meeting, presentation, etc
  • A natural ability to communicate, both verbally and in writing, using clear and professional language; Answers phones using appropriate etiquette

Responsibilities For Office Associate, Intercultural Engagement Resume

  • Participation in the performance appraisal program by providing timely and accurate feedback regarding the performance of respective team members
  • Prepare meeting agendas and supporting material for distribution
  • Responsible for ensuring all accounts are billed and collected according to insurance contract or non-contracts
  • Contact Insurance Carriers and patients regarding outstanding balances as needed
  • Knowledge of filing and recordkeeping techniques and procedures
  • Retail, Specialty Retail, Accounting, Bookkeeping, Computer Maintenance or Telephone Operator
  • Initiative – Self-motivated demonstrating ability to stay on task while gathering needed information with close attention to detail
  • Proficient with using computer systems and typing

Responsibilities For Middle Office Associate Resume

  • Develop and maintain correspondence including coordinating large group mailings and targeted email distribution lists
  • Manages the scheduling and preparation of materials for all student staff training workshops and for the EDUC class taught by Residence Life staff for new RAs
  • Prepares, processes, and maintains confidential paperwork relating to recruitment, hiring, and general salary/status changes for Residence Life
  • Order supplies Perform Oracle HR responsibilities such as creating and submitting ACT documents, Payment requests, PO requisitions, etc
  • Balance cash drawer every morning and evening
  • Directly interacting with the Firm’s clients to ensure proper confirmation and settlement of all daily currency transactions

Responsibilities For IT Office Associate Resume

  • Process morning cash entry from previous day’s sales
  • Process morning cash entry from previous day's sales
  • Daily processing of assigned tasks and functions in support of business
  • Deals comfortably with ambiguity, uncertainty and a changing environment
  • Helpdesk support for Project Management tracking tool
  • Composes, types, edits and distributes correspondence, memos, forms, minutes, reports and similar documents according to general instructions
  • Designs and produces a wide range of documents to be published according to general directions of supervisor
  • To register guests into the Hotel, taking into account legal requirements, Marriott International Company policies and Marriott standards
  • To liaise with the Guest Relations Manager or Shift Leader regarding VIP and all other special arrivals of the day, and deliver required standard on Front Desk

Responsibilities For Trust Middle Office Associate Resume

  • Provide support to the EOP tutoring center
  • Assist Budget Associate with staff in-service training
  • Payment Posting as needed
  • Knowledge of word processing, spreadsheet, and database software
  • Knowledge of business English, grammar, punctuation, spelling, and composition
  • Customer service orientation. Ability to develop collaborative professional working relationships with diverse populations

Responsibilities For Shipping / Receiving Office Associate Resume

  • ) Understanding of Marquette’s mission
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork
  • Help schedule planning for academic year
  • Answer telephones and provide information regarding a variety of programs
  • Maintain vendor contact to ensure proper working order for all office machines
  • Prepares and processes standard forms, invoices, requisitions, and related documents according to departmental procedures and guidelines
  • Willingness to work weekend and evening shifts

Responsibilities For Central Ticket Office Associate Resume

  • Work closely with field personnel through email or phone to attain purchase order requests and signed packing slips
  • Strict adherence to P.J. Keating policies and procedures as outlined in the Employee Manual
  • Prepares files and documents for storage according to record retention guidelines
  • Prepare summaries of major events including Congressional hearings and health care trade association meetings
  • Assist faculty in ordering desk copies of books and materials
  • Back up for conference space scheduling
  • Coordinate events including logistics such as registration, requests for more information, Qualtrics Evaluations
  • Prepares, processes, and maintains appropriately paperwork for the hiring, authorization, termination and other related matters for student employees
  • Track the budget; assist in annual budget reports to granting agency

Responsibilities For Practice Office Associate Resume

  • Be part of the planning team for quarterly pastors summit meetings
  • 800 Roosevelt Road, Building, D-10
  • Assist with testing and assessment supplies
  • Timeliness – completing assigned tasks on time
  • An interest and understanding of the inner workings of portfolio management systems

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