Meeting & Events Resume Sample

4.7
11 votes
Amelie McDermott
1652 Herman Inlet,  Los Angeles, CA
+1 (555) 419 5305

Work Experience


Meeting & Events Manager
02/2018 - PRESENT
Dallas, TX
  • To ensure that all operational supplies and equipment are used properly and are kept in good condition
  • Assists in the sales process and revenue forecasting for customer groups
  • Increases Meeting and Events industry knowledge by attending internal training, external events supplier presentations, and team meetings
  • Five years of current relative meeting/event management experience, including at least two years handling large and more complex events
  • Excellent travel industry knowledge
  • Strong organizational skills that can coordinate multiple resources
  • Set priorities and multitask in a fast-paced, multi-project environment. --Ability to work well as a team player
Meeting & Events Coordinator
12/2014 - 01/2018
Detroit, MI
  • Experience in event coordination or event support
  • Responsible for the development of the entire event, at all levels of the planning process, through to execution
  • Guides the overall progress of the event, including goal setting, creative/design elements, communication strategies, presentation/production, attendee management and other logistical or administrative tasks, as required
  • Effectively communicates and presents event status to team and/or leadership. Ongoing collaboration and consultation with key stakeholders
  • Strong focus on customer service and creating a memorable/rewarding/educational experience for the attendee based on the needs of the event
  • Efficiently work with hotel/venue to execute the event and manage food and beverage, function space, and rooming needs
  • Develop and create event surveys. Conduct debrief sessions to evaluate feedback on all events
  • Meet deadlines, complete assignments, utilize planning tools, follow established policies/procedures, and is adaptable to changes
Intern for Meeting & Events Start
02/2012 - 07/2014
Houston, TX
  • Prepare and manage the initial and final budget for meeting expenses (including costs of rooms, food, equipment, outside speakers, etc.). Audit the hotel and related invoices, and oversee the payment of vendor invoices
  • Partner with meeting sponsor and/or requester, to understand logistical requirements of the assigned regional meeting, in order to recommend the best approach
  • Work with the project teams, Business Development team, and Brand Marketing team to plan and coordinate events
  • Build meeting registration websites
  • Assist Reception with check in’s and check out’s during busy periods
  • Train and mentor Independent Meetings Consultant’s on standard processes, internal systems and policies and procedures
  • Enable execution of Independent Meetings Consultant’s goals for earning potential and client acquisition by removing any barriers to Independent Meetings Consultant’s success inclusive of refresher training and/or sharing of best practices

Education


Norwich University
2006 - 2011
Bachelor's Degree in Communications

Professional Skills


  • Planing for and executing the creation and printing of name badges, signs, agendas, attendee lists, biographies, and all other meeting materials requiring production (tent cards, dinner cards, etc.)
  • Strong organization, multi-tasking and time management skills including prioritization with ability to adapt to changing requirements
  • Exceptional communications skills: verbal, written, presentation and consultative skills
  • Organization skills, time management skills, and attention to details
  • Demonstrate excellent re-active and pro-active sales skills throughout all customer interactions and correspondence
  • Demonstrated proficiency in the Windows environment including Microsoft Word, Excel, Lotus Notes, Calendar and have basic Internet navigation skills
  • Excellent customer service skills and is passionate about exceeding guest expectations

How to write Meeting & Events Resume

Meeting & Events role is responsible for events, security, finance, credit, training, database, auditing, shipping, java, payroll.
To write great resume for meeting & events job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Meeting & Events Resume

The section contact information is important in your meeting & events resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Meeting & Events Resume

The section work experience is an essential part of your meeting & events resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous meeting & events responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular meeting & events position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Meeting & Events resume experience can include:

  • Verbal and written communication skills to include active listening and questioning skills
  • Multitasking and project management skills
  • Translates the goals and objectives of meetings and events into a positive and effective experience
  • Demonstrates knowledge of meeting planning and project management practices
  • To ensure that all supplies and equipment are used properly and are kept in good condition; both hotel owned and client owned
  • Provide consistent and effective communications with the hotel/s operational teams

Education on a Meeting & Events Resume

Make sure to make education a priority on your meeting & events resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your meeting & events experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Meeting & Events Resume

When listing skills on your meeting & events resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical meeting & events skills:

  • Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement
  • Proven experience implementing corporate meeting planning strategies
  • Analytical skills in reviewing and compiling data
  • Has some financial planning and budget skills
  • Superior people/communication, and customer service skills
  • Meeting Planning, Marketing or Convention Management Experience

List of Typical Experience For a Meeting & Events Resume

1

Experience For Meeting & Events Coordinator Resume

  • Assist the M&E Sales Manager to provide accurate weekly & monthly forecast by adhering to KPI’s and attention to detail through effective administration
  • Manage all logistics for the meeting, and confirm that all contract terms and conditions are being met during the meeting
  • Leads outside event planning partners to perform site services, hotel negotiations and program planning
  • Produce monthly analysis and reports for head office meeting and reporting
  • To directly supervise all MICE staff and control staff rotas and monitor shifts to ensure adequate staffing levels are maintained for business demands
  • To report all breakdowns and maintenance requirements to the appropriate departments and ensure by following up that all requirements are fulfilled
  • Convert Meetings & Event inquiries and leads into confirmed bookings, including but not exclusively for
  • Promote and sell the hotel/s (and other InterContinental Hotels) via the phone, in person or in writing
  • Develop future and repeat business with both new and existing customer
2

Experience For Meeting & Events Manager Resume

  • Record and process, using M&E computer systems, all bookings, cancellations and amendments promptly and in line with company standards
  • Comply with the companies ways of working and best practice standards
  • Prepare reports to support the M&E Sales Managers using both computerised M&E system and other computer software such as Word and Excel
  • Act as a backup for the other members of the event marketing team
  • Serves as Child Care/Youth Program Coordinator at the Annual Advisor Conference, working with the contracted provider to oversee the program
  • Order and send flowers, cards, birth announcements, and memorials according to company protocol, and distribute appropriate announcements
  • Ensure guest satisfaction and beverage profitability by supervising the day to day operation of Meetings and Events department and its staff
3

Experience For Meeting & Events Planner Resume

  • Supervise the Team Leaders on adhering to the department procedure on cost control and waste management
  • Ensure all events equipment relating to food & beverage are in proper operational condition and cleaned on a regular basis
  • Deal with all meeting and event enquires whether they arrive by email, phone, and fax walk in or at the `Meet At desk&#96
  • Ensure the function sheets are distributed to the relevant departments in a timely manner, paying attention to the content detail
  • Investigate any queries with regards to charges and billing
  • Ensure all confirmations and relevant details are filed away. Be responsible for maintaining C&B files
  • Attend weekly revenue and operations meetings, ensuring all relevant figures are up to date
  • Deal with complaints in a friendly and efficient manner ensuring guest satisfaction always
  • Actively participate in any training and personal exercises designed to improve standards and performance
4

Experience For Meeting & Events Sales Director Resume

  • Work in accordance with Standard operating procedures for the department
  • Establish close working relationships, interact and partner with internal stakeholders to ensure objectives are met
  • Participate in the preparation of the annual departmental operating budget & financial plans
  • Monitor budget & up sell products + services while minimizing waste to increase revenue
  • Responsible for GTA event reporting to track events, budgets, negotiated savings and customer satisfaction ratings
5

Experience For Meeting & Events Account Manager Resume

  • Design & Produce Event Collateral as directed (name badges, signage, agendas, table tents, menu cards, etc.) using Adobe suite
  • Manage inbound and outbound event shipping needs
  • Manage planning logistics for meetings of 30-40ppl in size as needed
  • Procure event promotional items, including program awards
  • Maintain meeting supply kits and order other office supplies as needed
6

Experience For Meeting & Events Program Specialist Resume

  • Assist with onsite meeting management as needed
  • Implement standardized operating procedures and follow clear directions
  • Ensures accuracy of HCPs transparency submission following Federal laws and Company OEC regulations
  • Technologically savvy and easily adapts to learning new tools
  • Listens and articulates stakeholder interests and expectations, while providing real-time information exchange
  • Can solve routine problems of limited scope and complexity, while following established policies and procedures
  • Superior onsite event planning staff and budget management
  • Comfortable using a variety of technology and computer software; ability to learn software quickly
7

Experience For Intern for Meeting & Events Start Resume

  • Comfortable with any of the web programming languages: HTML, CSS, Java
  • Advanced computer proficiency (Microsoft Office suite, including Outlook and advanced Word and Excel)
  • Daily conference billing
  • Knowledge of orthopedic/medical device industry, marketing, and medical education
  • Knowledge necessary to participate in strategic planning of medical education and convention events
  • To maintain work attendance for payroll records
8

Experience For Meeting & Events Communications Specialist Resume

  • To maintain payroll costs within predetermined budgets
  • To ensure that staff are motivated, developed and made aware of promotional opportunities
  • To ensure all staff are fully trained in all aspects of fire, health and safety and COSSH
  • Business meetings, residential conferences, exhibitions, dinner/dinner dances, weddings, family events and celebrations, Christmas parties, themed party nights
  • Identify and communicate Sales Lead opportunities
9

Experience For Meeting & Events Executive Resume

  • Conduct hotel site inspections/showrounds to fulfil customers expectations
  • Prepare accurate BEO’s/Function sheets, ensuring all customer requirements and expectations are clearly communicated to the operational teams for service delivery
  • Meet and Greet customers as required
  • Complete post event follow-ups, share, communicate and act upon relevant customer feedback
  • Accurately enter data into all systems and business tools
10

Experience For Project Manager, Meeting & Events Specialist Resume

  • Assist/represent the M&E Sales Manager on additional project, champion groups and departmental tasks are required
  • Plan and coordinate events in concert with stakeholders and clients
  • Ensure clear delivery expectations are established with stakeholders and clients for each event
  • Coordinate meals, hotel rooms, ground and air transportation and manifest management
  • Prepare room set up with Property Management and event venues
  • Prepare BEO’s with event venues
  • Maintain and accurately account for a petty cash account

List of Typical Skills For a Meeting & Events Resume

1

Skills For Meeting & Events Coordinator Resume

  • Experience in effective management and utilization with internal and third party resources to cost effectively meet the needs of the business
  • Demonstrates strong interpersonal skills and serves as a strategic adviser to clients
  • Superior organizational skills to manage multiple events and priorities
  • Moderate to strong negotiation skills
  • Written and verbal communication skills to initiate professional and effective contact with executives, salons, franchisees, corporate staff, vendors, etc
2

Skills For Meeting & Events Manager Resume

  • Superior communication skills to coordinate with event attendees, sponsors and key stakeholders
  • Experience with Developing & implementing training programs
  • Extensive professional working experience in Corporate Meeting Planning
  • Experience in setting up and managing event applications. Exposure to any of the following platforms: QuickMobile, MeToo, SpotMe, etc
  • Project management experience including managing multiple projects at one time
  • Experience in meeting planning at the corporate level
  • Skilled in Microsoft Office suite, Event Planning, Travel management, Travel & Expense reporting, Office Management & Calendar Management
  • Experience working with and managing external service providers
3

Skills For Meeting & Events Planner Resume

  • Experience of working in a Meeting and Events Role
  • Proven success at driving and delivering service excellence
  • Professional meeting planning experience
  • Experience planning and coordinating corporate events
  • Knowledge of and skill in using the Microsoft Office suite including Word, Excel, and PowerPoint
  • Strong business working relationship & networks with travel agencies & airlines
  • Professional meeting coordination experience
  • Creative services and graphic design experience using the Adobe Suite
  • Experience with event registration systems
4

Skills For Meeting & Events Sales Director Resume

  • Two (2) or more years of event planning experience in a similar role
  • Event planning experience
  • Experience negotiating contracts with hotels and entertainment venues
  • End-to-end meeting management technology experience
  • Go getter attitude and strong work ethic – Works well as a team
  • Experience in customer/client relationship management
  • Experience in a corporate environment, with a large company an asset
5

Skills For Meeting & Events Account Manager Resume

  • International and domestic vendor management experience
  • Organise and priorities work load in order to ensure guaranteed response times and deadlines are met
  • Search hotel locations for best fit and most cost effective options, negotiate hotel contract
  • Develop curriculum for customer types and experiences
  • Ensure the delivery of great product experience for Breakfast, Lunch & Dinner
  • Meetings Industry knowledge either through academics or experience
  • Provide guests with information (loyalty programs, facility information,…) to enhance guest experience
  • Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience
6

Skills For Meeting & Events Program Specialist Resume

  • Shipping meeting collateral and supplies to off-site (and on-site) events and tradeshows and manage tracking
  • Creating reports and high quality presentations; editing and proofing written correspondence
  • Creating event apps and act as support liaison to meeting owner
  • Maintaining and managing event supplies inventory. Order new supplies when necessary
  • Arranging and coordinating travel and meetings for Vice President of Meetings and Events and manage monthly expense report
  • Creating and maintaining the team’s Out of Office Calendar
  • Creating and maintaining Vice President’s Purchase card and expense report
  • Setting up and managing events with any of the main event registration systems: eTouches, CVENT, etc
7

Skills For Intern for Meeting & Events Start Resume

  • Training in project management and event planning required
  • Ongoing training & development
  • Willing and available to work extended hours as needed; ability to travel as required including some nights and weekends
  • Preparing mail merge program packages/letters and distribution lists for various events
  • Assisting with eReview as necessary
  • Processing invoices and follow up on status of payment, etc. on an ad hoc basis
8

Skills For Meeting & Events Communications Specialist Resume

  • Researching and source venues, premiums, speakers and ad hoc requests and prepare brief written recommendation proposals for event managers
  • Arranging group and individual transportation
  • Supporting local events in Boston and New England to manage registration
  • Collaborating with other event coordinators in the Meetings & Events team to support work in other sites
  • Support with client entertaining, event hosting/welcoming and hotel networking events as required
  • To impart training through on the on the job observation and correction, and plan off the job training in conjunction with the Training Officer
  • Actively work as a member of the Meeting & Events Sales team, contributing to maximizing all Meetings & Events Revenue opportunities
  • Respond in a timely manner to all incoming calls and e-mails regarding events
9

Skills For Meeting & Events Executive Resume

  • Coordinate trade shows participation and execution; including staffing, facilitates, on-site booth set up, and logistics
  • Manage the day to day running of the beverage operations during each service period
  • Support the Events Operations Team by supervising the associates, team leaders, and agency staff to ensure a smooth & efficient running operation
  • Be responsible for updating S&C with accurate and relevant information as well as producing any reports that are required to measure progress and opportunity
  • Work with Meeting Planners in the build of surveys (via Qualtrics) for event evaluation and assist with building the reports as needed
10

Skills For Project Manager, Meeting & Events Specialist Resume

  • Knowledge of meeting processes related to product training as well as audio/visual industry for materials preparation
  • Handle incoming calls and E-mails , understand customer’s needs and offer proposal to meet customer expectation in line with pricing strategy
  • Makes suggestions for sales initiatives while respecting the pricing policy and the hotel and brand's procedures
  • Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc
  • Analytical approach to understanding a variety of reporting methods, structure, and data
  • General knowledge and understanding of sales specific awards and recognition programs
  • The ability to solve routine problems of limited scope and complexity following established policies and procedures
  • Able to meet the deadline & ensuring accuracy of works
  • Event managers coordinate with the clients and sign event organizing contracts from them

List of Typical Responsibilities For a Meeting & Events Resume

1

Responsibilities For Meeting & Events Coordinator Resume

  • Be familiar of sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed up
  • Coordinate Annual Advisor Conference mailings, and prepare welcome packets, and ship associated materials
  • Assist the Associate Director with administrative tasks as required
  • Maintain a positive customer service orientation at all times with clients and stakeholders
  • Coordinate with Sales and Marketing teams on planning and execution of training events at the National Training Center including: travel, accommodations, food and entertainment
  • Coordinate all Regional and National Sales meeting amenities, accommodations, food and entertainment
2

Responsibilities For Meeting & Events Manager Resume

  • Manage and maintain event budgets, calendars and schedules
  • Negotiate all necessary vendor contracts
  • Deliver the recognised meetings journey for all clients to include Meet and greet, Health and Safety, Fire Procedures and Function sheet referrals
  • Ensure all brochure requests, information and relevant details requested by clients are sent out
  • Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager
  • Take the lead for ensuring that all site inspections are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
  • Carry out the company`s customer relations policy and communicate hotel services to guests
3

Responsibilities For Meeting & Events Planner Resume

  • Maintain high standards of self-presentation at all times
  • Keep staff/work areas tidy, safe and report any hazard, accident, loss or damage to management
  • Project-manage allocated meetings, act as project team leader and ensure roles, responsibilities, required actions and timelines are clearly communicated to the cross-functional project team
  • With the support of manager, directly liaise with stakeholders to plan events and evaluate stakeholder’s needs to determine appropriate planning strategy and present cost analysis for proposed recommendations
  • Oversee arrangements for event production and onsite technology, through Americas Global Technology Event Services
  • Using your professional expertise and M&ES guidelines and procedures, recommend location, budget and logistics for region and national meetings to internal clients
  • Negotiates, manages and/or implements budgets and contracts with external vendors
4

Responsibilities For Meeting & Events Sales Director Resume

  • Utilizes software to track registration, budgets, logistics and other information for meetings & events
  • Organise and coordinate direct day to day conference/convention activities
  • Interact with outside contacts: guests, vendors, and any other contacts as needed
  • Ensure all requirements of a group are met
  • In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food and beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
  • Arrange al details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, menus, décor, entertainment, group room blocks, transportation, billing instructions and VIP services
  • Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contract billing and review estimates of final billing
5

Responsibilities For Meeting & Events Account Manager Resume

  • Customizes solutions and processes for department and internal/external clients to ensure best use of resources and to effectively meet business needs
  • Analyse and action against client satisfaction surveys to improve services
  • Manages multiple events at any given time. Monitors and maintains adherence to timelines and budgets
  • Operate independently to plan and execute over 75 events annually for Accenture Canada including Marketing Events, Leadership Meetings, Client Events, Trainings, Media Events, Community Meetings and Social Celebrations
  • Work with customers from all levels of the business including Senior Executives
  • Manage all event budgets from initial request through to reconciliation
  • Manage event strategy and post event facilitation
6

Responsibilities For Meeting & Events Program Specialist Resume

  • Liaise with suppliers and partners on program details including caterers, décor companies, A/V, entertainment, transportation, photographers and speakers’ bureaus
  • Negotiate contracts with vendors to reduce event costs and maximize savings
  • Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, menus, decor, entertainment, group room blocks, transportation, billing instructions and VIP services
  • Reports to Crowne Meetings Director
  • Assist Meeting Planners with logistics of meetings to include invite lists, rooming reports, flight & transportation manifests, registration reports, activity registration, etc
7

Responsibilities For Intern for Meeting & Events Start Resume

  • Registration website development for meetings and events that meet our policy
  • Create and Develop Event Mobile App development for meetings and events
  • Support other coordinators as needed
  • Organizational awareness and knowledge of corporate standards and procedures
  • Be a Key contributer in the delivery of the Events budget by maximising all potential revenues with high conversion levels from enquiries through to upselling opportunities and correct accounting
  • Play a key role in securing wedding, banqueting and special events for the hotel, taking a proactive approach to generating and converting new enquiries within the pricing and operational guidelines set
8

Responsibilities For Meeting & Events Communications Specialist Resume

  • Monitors and controls budgets in partnership with internal customers for highly-regulated meetings & events including, but not limited to global congresses, clinical investigator, advisory board, KOL and regulatory agency meetings along with large scale internal Commercial meetings & events
  • Responsible for implementing tools and resources to provide services and solutions that add value and achieve cost efficiency for the organization such as budgeting tools, cost analysis and reporting system and attendee management registration tool
  • Play a strategic role as part of a high-performing and cross-cultural trained team in a complex environment, (while adhering to PhRMA guidelines, Sunshine Act and the European regulations for HCPs)
  • Be a Key player in the delivery of the Events budget by maximising all potential revenues with high conversion levels from enquiries through to upselling opportunities and correct accounting
  • Collaborate with Meeting’s Data team in running of reports with meeting spend related to Healthcare Professionals for state and federal reporting systems as needed
  • Ongoing compilation of weekly forecasts and pace reports for all MICE segments
  • Providing statistical information for the Mercure monthly Management Letter
9

Responsibilities For Meeting & Events Executive Resume

  • Participates in the development of meeting goals and objectives, corporate brand management, and preparation of Corporate, Sales Training, Medical Education events such as lab courses, symposiums, business meetings, road shows and corporate meetings and events
  • Responsible for the execution and compliance with AdvaMed guidelines; record and track consultants' activities and expenses within HCP via meeting technology database and/or other reporting methods
  • Responsible for event and meeting budget forecasting, analysis, measuring and providing recommendations to customers regarding per total attendee costs for planning
  • Manages high level meetings and events. Responsible for supervision and execution of meetings and events
  • On-site execution, including management of all the above, focused on the customer experience. Responsible for documentation, coordination of training, RFP process, site visits, venue recommendation and/or final venue selection
  • Responsible for managing all material and promotional organization of events, labs, distributor and sales rep trainings in partnership with Marketing and others as needed
10

Responsibilities For Project Manager, Meeting & Events Specialist Resume

  • Maintains global event planning calendar; utilize registration software and lead systems
  • Work closely with group travel team on all group air reservations and arrival/departure manifests
  • Liaison with sales department to ensure that the client’s requirements are satisfactorily met and if possible exceeded
  • Extremely organized; Multi-tasker who works well under pressure
  • Capability to remain calm and composed under stressful situations

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