Medical Scheduler Resume Sample

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Jalyn Huels
1979 Swaniawski Inlet,  Dallas, TX
+1 (555) 475 6568

Work Experience


Medical Scheduler Lead WFH
04/2017 - PRESENT
Chicago, IL
  • Occasionally lifts and carries items weighing up to 40 lbs
  • Communicate effectively in the English language in person, by phone
  • Knowledge of contracted insurance plans and procedures
  • Schedules appointments for patients either by phone when they call in or in person after an office visit
  • Uses manual/computerized system to match physician/clinician availability with patients preference in terms of date and time
  • Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns
  • Provides daily schedules to physicians/clinicians or medical assistants prior to each day's visits. Also provides copies for the receptionist/registration clerk and others as needed
Medical Scheduler
01/2011 - 03/2017
Detroit, MI
  • Provide policies to patients and families
  • Obtain patient information at the time of admission and assist in filling out forms, relevant documents and case histories
  • Maintain and update physician and patient data
  • Complete insurance and other claim forms
  • Organize and maintain confidential medical files and records
  • Apply billing codes when necessary
  • Obtain and log insurance information
  • Coordinates available appointment times for multiple service appointments to minimize workers’ time away from work
Medical Assistant Scheduler
02/2007 - 09/2010
Detroit, MI
  • Ensures that updates (e.g. cancellations or additions) are input daily into master schedule
  • Schedule up to 30 appointments per day
  • Use propriatary computer software to check physician availability
  • Scheduling appointments for medical doctors
  • Responding to voice mails and messages from patients
  • Handling electronic medical records while remaining HIPAA compliant
  • Reviews patients’ appointment to assure accuracy, and completion of agent’s scheduling
  • Manage appointments for patients in terms of consultations and medical procedures
  • Ensure all parties involved are available for a meeting and then coordinate appointments accordingly

Education


Herzing University Madison
2002 - 2006
School's Degree in Healthcare

Professional Skills


  • Organized and effective at dealing with several activities simultaneously; strong organizational skills required; ability to prioritize
  • Skills in demonstrating work experience with a database computer program
  • Excellent problem solving skills and flexibility
  • Excellent communication skills both written and verbal
  • Strong patient relations skills required
  • Excellent organizational skills
  • Excellent computer skills

How to write Medical Scheduler Resume

Medical Scheduler role is responsible for training, software, database, logistics, payroll, bookkeeping, insurance, research, reporting, oncology.
To write great resume for medical scheduler job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Medical Scheduler Resume

The section contact information is important in your medical scheduler resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Medical Scheduler Resume

The section work experience is an essential part of your medical scheduler resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous medical scheduler responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular medical scheduler position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Medical Scheduler resume experience can include:

  • Communicate professionally and effectively with physicians and staff in a high volume setting
  • Communicate efficiently and effectively with Physicians and office staff
  • Trouble shoot on-going schedule changes/staffing levels to balance scheduling priorities
  • Medical Scheduling experience required, either working with physicians, nurses, or home health providers
  • 2+ years' experience working in the healthcare industry in call center or clinical setting (front/back office work)
  • Experience working in a high volume scheduling department

Education on a Medical Scheduler Resume

Make sure to make education a priority on your medical scheduler resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your medical scheduler experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Medical Scheduler Resume

When listing skills on your medical scheduler resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical medical scheduler skills:

  • Demonstrates the ability to handle high volume of scheduling tasks by prioritizing and organizing for efficiency
  • Utilizes problem solving skills to manage logistics of client and practitioner scheduling across different parameters and service lines as needed
  • Demonstrates good judgment in reporting/escalating pertinent issues to management
  • Medical scheduling experience required; experience in a healthcare setting and knowledge of medical terminology
  • Communicate effectively with physicians/clinicians about scheduling preferences
  • Multitask effectively dealing with phone calls, in office patients, staff, and others pleasantly

List of Typical Experience For a Medical Scheduler Resume

1

Experience For Medical Office Scheduler Resume

  • Communicate effectively with patients and physicians
  • Experience contacting insurances via phone and online insurance portals to verify insurance plan
  • Experience working with an EMR required
  • Obtains necessary prior authorization from insurance carrier
  • Advanced to expert level skillwith MS Office Suite (Word, Excel, PowerPoint, Outlook, etc)
  • Experience with patient financials; past due balances; copay and deductible amounts, and insurance pending balances
  • Provide excellent customer service to all internal and external customers
  • Knowledge of prior authorization and PCP referral process
  • Radiology Clerical Experience
2

Experience For Medical Office Scheduler, Rose Quarter Office Resume

  • Two years' experience
  • Scheduling patient appointments and procedures for 6 doctors
  • Monitors and updates changes made by insurance carriers to ensure correct billing and timely payments
  • Maintain interpersonal relationships with patients visitors, and other office personnel, while assuring confidentiality of patient information
  • Actively participates in process improvement by sharing thoughts and ideas in a constructive manner either orally or written form
  • Keep Manager informed of situations involving discretionary concerns
  • Comfortable multi-tasking in a high volume atmosphere
  • Physician Office Scheduling
  • Position Type: Temporary contract. Potential for extension depending upon business needs
3

Experience For Medical Office Scheduler, Tualatin Office Resume

  • Follows policies and procedures to contribute to the efficiency of the front office
  • Schedules, cancels, reschedules and coordinates patient appointments
  • Friendly, upbeat and positive attitude
  • Multitask and make quick decisions
  • Use proprietary computer software to check physician availability
  • Schedule up to 60 patients per day for a variety of reasons for visit
  • Update and modify schedules as needed
4

Experience For Medical Assistant Scheduler Resume

  • Assemble schedules for all sites in coordination with team
  • Manage schedule changes post-publication
  • Manage schedule changes in conjunction with team
  • Distributes condolence cards to patients’ families as requested
  • Obtains authorization from insurance carrier for all required/special services
  • Gathers and verifies all specialty billings. Maintains expense logs up to date for each case. Monitors accounts closely for correct billing and proper account setup for start and stop dates for case rate, including account follow up on all unpaid and incorrect paid claims
5

Experience For Medical Scheduler Lead WFH Resume

  • Handle customer service inquiries
  • Ensure enough time between patients
  • Maintain database, patient history
  • Provide administrative support to the regional clinical staff
  • Coordinate and establish short-term and long-term services provided to individuals
  • Ensure that homecare service requests are filled promptly and scheduled into computer in a timely manner
  • Review Santrax records daily to ensure that all staff are at clients as scheduled. Follows up immediately on any discrepancies
  • Reports any client or staff issues to supervisor
6

Experience For Medical Scheduler Lead Wfh-el Paso Scheduling Resume

  • Using an electronic scheduling system, assist patients and physicians in scheduling appointments to ensure appointments are scheduled as expeditiously as possible
  • Assist with maintaining and updating of all provider addresses and phone numbers
  • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry
  • Receive incoming correspondence and review/forward to appropriate staff
  • Updates account information at the point of scheduling
  • Prepare financial statements and billing
  • Collect payments and manage basic bookkeeping tasks
  • Actively participate in process improvement by sharing thoughts and ideas in a constructive manner either orally or written form
  • High volume scheduling for patient appointments in a medical practice
7

Experience For Medical Scheduler WFH Resume

  • Communicate and coordinate with other work units and other hospital departments to facilitate accurate and complete registrations
  • Daily confirmation of all on-site clinic and off-site appointments
  • Receive, screen and coordinate telephone calls from healthcare providers
  • Make and distribute daily schedules for doctors and staff
  • Complete daily attendant logs for providers
  • Identifies patients with special needs and shows care and compassion
8

Experience For Medical Biller / Scheduler Resume

  • Pre-registers, faxes reports, scans documents, inputs clinical data as needed for appointment and requests films as needed
  • Schedules outpatient appointments
  • Manage the front desk operations
  • Knowledge of insurance guidelines for commercial, Medicare, and Medicaid payers
  • Research all scheduled appointments for accurate demographic and insurance information as well as accurate authorization information
  • Acts as liaison between the patient, clinicians, and business office staff
9

Experience For Medical Office Scheduler Float / Non-clinical Resume

  • Provide support to front office staff to support the patient registration/patient check-out process
  • Enter new patient info into database
  • Update and verify insurance information
  • Provide customer service with care and efficiency
  • Provide back-up support to the front desk
  • Microsoft Word and Excel
10

Experience For Medical Scheduler PRN WFH Resume

  • Protect confidentiality and rights of patient, health system, and documentation
  • Moves, adds, deletes, and cancels surgical appointments as needed to accommodate patient’s schedule
  • 2 or more positive references
  • CNA's welcome to apply
  • Email your resume to yisenia.abrahantes@randstadusa.com with subject line "Medical Scheduler"
  • Calmly handle upset customers
  • Flexible to learn new tasks
  • Be resourceful and well-organized

List of Typical Skills For a Medical Scheduler Resume

1

Skills For Medical Office Scheduler Resume

  • Demonstrates fluency in using scheduling related software applications/tools/systems to competently schedule clients
  • 2+ years of experience in Scheduling and Administration
  • Experience handling high volume of calls
  • At least one year of medical scheduling experience
  • Three years of medical scheduling experience is required
  • Medical scheduling experience is required
  • Skill in producing reports about appointment patterns as needed
  • Organized and Excellent Interpersonal Communication
  • Open to candidates with customer service experience
2

Skills For Medical Office Scheduler, Rose Quarter Office Resume

  • Professional office experience
  • Call center/customer service experience
  • Proven reliability verified through positive work references
  • Experience in a Medical Office
  • Experience as a Medical Scheduler or Medical Receptionist
  • Previous experience in patient care or other medical fields
  • Experience in a medical office
  • Extensive experience with medical terminology required
  • Work accurately with data, including checks for integrity, summation, and effective communication to internal and external constituents
3

Skills For Medical Office Scheduler, Tualatin Office Resume

  • Patient Registration/scheduling experience
  • EPIC / Hospital EMR experience
  • Physician office / Hospital Department Experience
  • One or more years of medical office experience
  • Demonstrate courtesy and helpfulness toward patients and their families
  • Experience in a fast-paced medical office
  • Working knowledge of EMR systems including patient scheduling, procedure scheduling and ability to multi task
  • Assisting with answering and triaging all incoming calls
4

Skills For Medical Assistant Scheduler Resume

  • Assisting in maintaining and updating patient medical records
  • Answering telephones in a friendly and timely manner, exhibiting detail oriented etiquette at all times
  • Obtaining existing and new patient insurance information for insurance verification
  • Answering phones and email correspondence; directing correspondence to appropriate parties
  • Maintaining and constantly updating clients profiles
  • Coordinating available appointments with patients and procedure centers
  • Scheduling patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation
5

Skills For Medical Scheduler Lead WFH Resume

  • Taking anywhere between 80-130 calls a day
  • Understanding of when to escalate calls to physicians
  • Scheduling of appointments in support of the clinical programs offered with the company
  • Matching clients' needs with appropriate service schedules
  • Handling of new client authorizations
  • Provide reporting to evaluate scheduling and staffing levels
  • Team player focused on serving the patients and helping the practice run smoothly
  • Works collaboratively with finance, administration, and program staff to refine billing tracking and collections systems
6

Skills For Medical Scheduler Lead Wfh-el Paso Scheduling Resume

  • Act as a first point of contact for new and reoccurring patients scheduling various appointments with clinical facilities around the network
  • Knowledge of medical practice protocols related to scheduling appointments
  • Competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software
  • Healthcare Background Mandatory - Specifically in scheduling or in a patient call center
  • Work in a fast paced environment while a lot is going on in the work environment at the same time
  • Able to pivot between various tasks without getting overwhelmed
  • Recognized by customers as knowledgeable and helpful in scheduling procedures with no reports of problems
  • Handles a variety of scheduling issues efficiently and with attention to detail in a fast-paced environment
7

Skills For Medical Scheduler WFH Resume

  • Maintains detailed documentation related to scheduling across different systems (Client medical record systems, software applications, etc.)
  • Answer inbound calls in a call center setting
  • Proficient in medical scheduling software
  • In scheduling or equivalent environment required
  • Knowledge of medical practice protocols related to scheduling appointments
8

Skills For Medical Biller / Scheduler Resume

  • Knowledge of manual/computerized scheduling systems
  • Enter data into various electronic systems while maintaining the integrity and accuracy of the data
  • Communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency
  • Schedules outpatient appointments/testing and hospital admissions upon request
  • Hospital Department Scheduling
  • Answer over 100 incoming calls
  • Communicate fluidly with physician scheduling team to assure alignment of provider schedules
9

Skills For Medical Office Scheduler Float / Non-clinical Resume

  • Develop new schedules for growth programs and work with clinic/hospital contacts to assure fluid communication regarding schedule changes and publication
  • Assure staffing changes are quickly reflected in schedule
  • Assists in preparing charts for next day’s appointments and prints schedules as needed
  • Works with PET Technologist, referring physicians, and sites to ensure that information is received on a timely basis
  • Maintains patient data files for easy retrieval and review. Prepares weekly patient tracking forms and submits electronically; distributes appropriately
  • Provides initial triage of incoming phone calls to the PET program
10

Skills For Medical Scheduler PRN WFH Resume

  • Accurate ordering of radiopharmaceuticals
  • Assists with Diagnostic Radiation Scheduling
  • Answers all incoming calls; assesses caller’s needs and directs to appropriate personnel
  • Works with radiation therapists, referring physicians, and sites to ensure that information is received on a timely basis
  • Provides initial triage of incoming phone calls to clinic and the Radiation Oncology department
  • Reviews all scheduled homecare daily in preparation for payroll and billing approvals by manager

List of Typical Responsibilities For a Medical Scheduler Resume

1

Responsibilities For Medical Office Scheduler Resume

  • Technical Skills – Knowledge of surgical procedures and equipment; commercial, Medicare, Medicaid, HMO/PPO, Tricare insurance operation procedures; and medical terminology
  • Provide patients with information regarding procedures
  • Schedule patient appointments for a large health care system
  • Collect and enter all necessary demographic and insurance information
  • Fluent in Spanish or Hmong required
2

Responsibilities For Medical Office Scheduler, Rose Quarter Office Resume

  • Call Center (because we are very busy)
  • General physician registration or hospital registration
  • Pay: $18.00-$20.00 per hour
  • Coordinate and schedule surgeries, follow-up appointments as designated by physicians
  • Interact with patients', physicians and other staff both within the Clinic and at outside
  • Coordinate processes and route all paperwork as required to meet physician and facility
3

Responsibilities For Medical Office Scheduler, Tualatin Office Resume

  • Knowledge of medical terminology
  • Proficiency in MS Office 2012 and Practice Management Software (such as Kareo, EpicCare, EDI)
  • Possesses excellent customer service skills. Medical terminology, Demonstrates advanced interpersonal communication skills through listening, written and verbal
  • Demonstrates knowledge of Patient Rights and responsibilities, Advance Directives, and Admission processes, as well as department and facility specific policies and procedures
  • Maintains knowledge of various regulatory mandates through Medicare, Medicaid, JCAHO and others
  • Has general knowledge and application of computer and software applications
  • Strong personal computer literacy required including working knowledge of relevant software packages such as Microsoft Office—Excel and Word. Familiarity and experience with practice management and medical software programs/scheduling
4

Responsibilities For Medical Assistant Scheduler Resume

  • Protects patient health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Coordinates and maintains schedules while ensuring attention to multiple factors (location, time, etc.) and engaging in timely and clear communication with all relevant parties
  • Engages in professional and respectful communication with clients and staff at all times
  • Attends staff meetings, in-services, trainings, and other meetings as requested by management
  • Work quickly and multi-task
  • Act as a liaison
  • Ensure efficient telephone communication
5

Responsibilities For Medical Scheduler Lead WFH Resume

  • Follow all written protocols and procedures of the Clinic
  • Schedule patients for MRIs
  • Able to handle inbound and outbound calls
  • Administrative/research scheduler in a medical office environment
  • Knowledge of major medical insurance plans and types of coverage
  • Friendly, upbeat and positive attitude in the workplace
  • Proficient in Microsoft Office Suite(Word, Excel, and Outlook)
6

Responsibilities For Medical Scheduler Lead Wfh-el Paso Scheduling Resume

  • Passion to succeed in the workplace and consistently provide team-work
  • Smart, quickly learner, tech savvy
  • Work with a sense of urgency and maintain a positive attitude
  • Extremely detail oriented
  • Medial, Dental, Vision
  • Support 4 physicians

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