Manager Program Delivery Resume Sample

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Nelda Schuppe
7633 Koby Vista,  Detroit, MI
+1 (555) 543 8547

Work Experience


Senior Manager Program Delivery
07/2017 - PRESENT
Los Angeles, CA
  • Experience in transportation operations, logistics operations or 3PL
  • Implement a global Product Operations functional training strategy that is linked to the functional and HR vision for Creating the New
  • Define and build up the structure of the global Product Operations functional training organization and ensure delivery of functional training in collaboration with the regional satellites / Train-the-Trainer approach
  • Ensure that subject matter experts knowledge in the company is transparent and involve key SMEs in the creation of functional learning
  • Recruit, manage and develop the functional trainers without direct reporting line
  • Drive establishing a aligned global catalogue of functional learning offers (FTW, APP, A&G) based on a thorough learning audit and needs analysis
  • Act as the radar for learning needs within the organization (news letter)
  • Implement an impactful collaboration and knowledge management strategy to support the global functional training strategy
  • Review existing models, simplify and engage the business in developing one core model for functional training
Delivery Manager / Senior Program Manager
08/2010 - 04/2017
Chicago, IL
  • Support external partners supporting the development of Product Operations functional learning concepts, tools, and programs as well as internal cross-departmental resources
  • Keep up-to-date on best practice concerning learning, collaboration and knowledge management (conferences, benchmarking groups, academic research, etc.)
  • Define impact evaluation tools and processes to measure the impact and ROI of Learning across the business
  • Accomplishment in a multi-national environment
  • Manage engagements according to KPMG’s financial/cost Management policies
  • Leading project risk and issue management. Ensuring appropriate risk responses are in place and actively driving mitigation strategies according to Rogers’ Enterprise Risk Management (ERM) methodologies; Investigating issues that challenge project commitments, making recommendations and ensuring timely and effective resolution
  • Work with Program Owner to identify all key stakeholders who would be impacted by the program scope to actively participate in the evolution of project scope, business case and KPI’s in order to establish accurate costing and timing required to deliver
  • Articulate business priorities across the E2SI Asset Servicing Portfolio to develop NT’s future systems
  • Benchmarking Amazon’s internal ultra-fast delivery practices against best-in-class operations
Program Manager, Information Delivery
05/2007 - 05/2010
San Francisco, CA
  • Domestic (and possibly international) travel up to 40% of time
  • Ground floor opportunity to shape the business direction in ultra-fast delivery space
  • Become a member of an incredibly passionate team that is doing what ‘hasn’t yet been done’ and re-shaping the future of e-commerce and retail
  • Benchmarking Prime Now’s ultra-fast delivery practices against best-in-class operations, both internal and external
  • Domestic (and possibly international) travel up to 25% of time
  • Work with an amazingly talented group of people who have been recruited from around the world for this initiative
  • Work directly with Program Owner to identify all key stakeholders to evolve project scope, business case and KPI’s in order to establish accurate costing and timing required to deliver
  • Integrate an overall schedule incorporating cross functional technical and non-technical teams’ schedules then manage the end to end launch against that schedule
  • Ensures applicable project artifacts such as integrated plans, RAID logs, risk management plans, dashboards, etc. are being used effectively to drive projects

Education


Carnegie Mellon University
2002 - 2007
Bachelor's Degree in Business Operations

Professional Skills


  • Strong teaching and engaging skills with a pragmatic approach of developing concepts, tools, processes and systems
  • Demonstrated experience with producing status reports, including financial, project and program status reports
  • Proactive and effective communication and networking skills with all levels internally and externally
  • Proven management experience with the ability to manage a team of multi-disciplinary professional and technical staff
  • Working experience leading Telco (Wireline / Wireless / Video / Cable) or related technology industry projects or programs
  • Working experience in Telco, Digital or related technology industry projects or programs
  • Management experience and very good understanding of training facilitation

How to write Manager Program Delivery Resume

Manager Program Delivery role is responsible for software, retail, training, wireless, architecture, reporting, design, digital, travel, government.
To write great resume for manager program delivery job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager Program Delivery Resume

The section contact information is important in your manager program delivery resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager Program Delivery Resume

The section work experience is an essential part of your manager program delivery resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager program delivery responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager program delivery position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Manager Program Delivery resume experience can include:

  • Capability to effectively leverage the Stage Gate process ensuring all gates, appropriate status updates and decisions are brought through applicable governance in a timely manner to drive project success
  • End to end project management or facilitation experience in medium and/or large organizations or consulting firms
  • Coordinates Channel readiness tasks to ensure a great customer experience and timely launch
  • Creating, communicating and managing budget for projects
  • Deliver project according to the terms and conditions of our contracts
  • Provide monthly updates, forecasts and reports to ensure the timely and accurate reporting on the progress of the delivery of the annual programs

Education on a Manager Program Delivery Resume

Make sure to make education a priority on your manager program delivery resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager program delivery experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager Program Delivery Resume

When listing skills on your manager program delivery resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical manager program delivery skills:

  • Strong interpersonal and engaging skills with a pragmatic approach of developing concepts, tools, processes and systems
  • Intensive project management experience and very good understanding of process analysis/ workflow
  • Demonstrated experience in the use and application of computerised techniques for project and information management
  • Represent ACS PR effectively to hospitals and other health systems, community leaders, corporate partners
  • Resourcefulness - Secures and deploys resources effectively and efficiently
  • Proven track record in organizational / logistics skill’s across multiple locations, continents and cultures

List of Typical Experience For a Manager Program Delivery Resume

1

Experience For Senior Manager Program Delivery Resume

  • Maintaining water regulation licencing and policy
  • Ensuring consistent communications on housing affordability
  • Encouraging market reform to secure clean, affordable and reliable energy
  • Improving the management of short and long-term energy security
  • Implementing clean energy programs
2

Experience For Delivery Manager / Senior Program Manager Resume

  • Administering the Energy Rebate Scheme
  • Driving the implementation of the Metro Water Plan
  • Increase housing supply by driving the Office of Housing Coordination
  • Coordinates and schedules patient rides
  • Develops strong relationships with internal stakeholders including local staff, and national patient services center staff to promote and deliver on transportation programming
  • Manages transportation grant initiatives to address transportation gaps in the Greater Cincinnati market
3

Experience For Program Manager, Mission Delivery Resume

  • Serves as spokesperson for transportation needs of cancer patients in the greater Cincinnati market
  • Assists with monitoring return on investment for programs in communities within the assigned geographical location, responds to mission impact results, and searches for innovative solutions to constituent needs for access to care initiatives, and other enterprise goals related to our program of work
  • Delivers on strategy for local collaborations, relationships, and partnerships for transportation programs
  • Recruits and leverages volunteers to increase program utilization and fulfillment
  • Deliver sustainable and regulated use and access to diverse and reliable energy and water resources for the people of NSW
  • Ensure the successful delivery of project outcomes of major new sustainable energy projects
  • Lead a team in support of achievement of organisational objectives
4

Experience For Program Manager, Information Delivery Resume

  •  Monitors progress against objectives; adjusts plans and manages contingency efforts and
  • Leads by example and provides clear vision of organizational direction and success
  • Drive a number of new multi-million clean energy initiatives, as tasked by the NSW Government
  • Lead a team of approximately 6 project officers
  • Establish and manage key internal and external stakeholder relationships

List of Typical Skills For a Manager Program Delivery Resume

1

Skills For Senior Manager Program Delivery Resume

  • Tertiary qualifications in Engineering or Project Management or extensive relevant experience in Project and financial management
  • Proven track record in a multi-national environment
  • Personnel/people management experience
  • Supports the implementation of a global Product Operations functional training strategy that is linked to the functional and HR vision for Creating the New
  • Manage the reporting of all training activities and publish monthly highlights in the Creators Academy newsletter
  • Monitor the global delivery of functional learning offers aligned to the global learning catalogue and calendar
  • Demonstrated ability to concurrently manage the development and construction of a number of related projects including the implementation of management strategies for community involvement, OH&S, environment and quality
  • Superior communication skills, including the ability to influence people at all levels and foster and maintain collaborative working relationships both within and outside the organisation
2

Skills For Delivery Manager / Senior Program Manager Resume

  • Good analytical, conceptual and problem solving skills with demonstrated skills and experience in resolving problems and ensuring projects deliver the required outcomes
  • Experience with conflict resolution and negotiation, including technical issues management
  • Tertiary qualifications in a relevant area or extensive relevant experience in a similar role gained in a construction or engineering environment
  • Extensive experience in leading the development and implementation of a reporting framework across a portfolio of projects, including translating technical understanding into business and program delivery, program control and program risk management
  • Appropriate tertiary qualifications or equivalent, relevant professional experience and training
  • Extensive successful experience in leading the delivery of strategic initiatives or complex programs
  • Sound knowledge of, and experience in, the mechanisms of government
  • Working knowledge of healthcare IT landscape, such as EHR systems, interface specifications, data flow, and revenue workflows
3

Skills For Program Manager, Mission Delivery Resume

  • Working knowledge of healthcare operations
  • Understanding of the application of ‘Safe Systems’ in relation to project development and implementation
  • Identify and enroll subject matter experts (SME) and enable them to create learning materials
  • Provide leadership to identify, analyze, understand requirements, design, develop, and implement effective change to SPSGP technology applications and data assets by acting as a referral point and subject matter expert to consult with business partners
  • Review, approve, execute, and monitor progress against team plans and ensure alignment and consistency with SPSGP, T&O and Enterprise strategic direction to achieve business goals, deliver exceptional results and contribute to Enterprise’s vision of being the bank that defines great customer experience
  • Reinforce a high-performance culture where execution and issue resolution happens with pace, business value is created, and collaborative working relationships are everyone’s objective
  • Strong presentation, facilitation and interpersonal skills
4

Skills For Program Manager, Information Delivery Resume

  • Demonstrated expertise with project management delivery and related systems development methodologies (PDLC, Rapid, Agile, Dev Ops etc.)
  • Strong analytical and communications skills to effectively engage stakeholders and recommend creative and strategic solutions to successfully communicate change
  • Experience recruiting, engaging and managing volunteers
  • Experience in managing web, mobile, eCommerce, and/or enterprise software programs based Agile methodologies
  • Experience as a technical project manager
5

Skills For Manager, GTM Program Delivery Resume

  • Experience in organizational and people management
  • Define, build up and maintain the internal and external facilities infrastructure of the global Creators Academy organization
  • Support the Senior Director in ensuring that subject matter experts knowledge in the company is transparent and involve key SMEs in the creation of functional learning
  • Manages an aligned global catalogue of functional learning offers and ensure online availability
  • Support the creation of best-in-class learning solutions that support the business strategy
  • Support the implementation of an impactful collaboration and knowledge management strategy to support the global functional training strategy
  • Use insights and industry best practice to shape the overall global Product Operations functional training strategy
  • Manage and engage internal and external functional trainers to ensure a constant
6

Skills For Director Program Mgmt-cctcap Delivery & Integration Program Manager Resume

  • Manage external partners supporting the development of Product Operations functional learning concepts, tools, and programs as well as internal cross-departmental resources
  • Report on impact evaluation tools and processes which measure the impact and ROI of Learning across the business
  • Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity
  • Interpersonal savvy - Relates openly and comfortably with diverse groups of people
  • Travel 10-20% to foster collaboration with team and customer organizations
  • PMP, CAPM an asset
  • End-to-end project management or program management experience in medium and/or large organizations or consulting firms (matrix or projectized environments); Leading concurrent projects or programs with multidisciplinary cross-functional project teams, including functional area project managers/leads (i.e. 5 to 30+ functional area leads)
7

Skills For Senior Director Program Mgt-cctcap Delivery & Integration Program Manager Resume

  • Proven leadership skill set (influencing, negotiation, facilitation, decision-making, problem-solving) within a project management environment directly applying project management tools and methodology
  • Demonstrated experience managing projects with technical solutions involving IT, Engineering, E-commerce, 3rd party vendors, etc., using various development methodologies (i.e. Software Development Life Cycle (SDLC), Waterfall, Agile, etc.)
  • Superior interpersonal and communication (oral, written) skills – proven ability to work effectively across Business Units (technical, non-technical) and with multiple levels of the organization (Working Level through Executive Level)
  • Proven experience in program design and delivery
  • Experience in the management of busy teams in a high-volume and high-pressure work environment
  • Quickly learn and apply Rogers’ knowledge, new technologies and new approaches
8

Skills For Senior Technical Program Manager for Delivery Experience Resume

  • Demonstrated experience in leading the development and delivery of programs to achieve priority objectives in the context of sustainable energy, including policies and community attitudes
  • Demonstrated experience in leading the development and delivery of programs to achieve priority objectives in the context of the national electricity market, complex policy environment, engaged stakeholders and community attitudes
  • An ability to be innovative in a complex multifaceted environment
  • Lead concurrent projects with multidisciplinary cross-functional project teams
  • Maintain and report project status and support budget management activities
9

Skills For Senior Manager, Epmo Program Delivery Resume

  • Collaborate with the Delivery Manager and Practice Architect (Service Manager) to ensure escalation procedures are documented and communicated to client, project team members, and managers
  • Assesses transportation needs of the designated market including the determination of those areas with the greatest need
  • Secures and maintains expertise in transportation resources, including eligibility requirements for available services
  • Implement knowledge management strategy and communicate processes and procedures
  • Utilise expertise to identify, establish and maintain strong trusted advisor relationships with internal and external stakeholders to manage and deliver education priorities that align with CSIRO’s strategy and objectives
10

Skills For Senior Program Manager, Prime Now Delivery Resume

  • Coordinate the development and delivery of nominated infrastructure programs and associated projects with a range of service providers and stakeholders to ensure the scope and project outcomes provide value for money and fulfils the agreed road safety and traffic outcomes
  • Manage financial grants to Councils for a broad range of projects in accordance with Roads and Maritime policies and guidelines
  • Ensure Roads and Maritime accountabilities are met for each program and associated projects in terms of WHS, community involvement and environment by following best practice and the appropriate Roads and Maritime policies and guidelines
  • Executes on set enterprise mission strategies to achieve assigned quality of life goals and objectives
  • Supports ongoing identification and updating of local transportation resources to be included within the local portfolio of transportation alternatives and the American Cancer Society Cancer Resource Connection
  • Assess risks, issues, and troubleshoots problems to find viable solutions with a strong sense of

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