Manager Parts Resume Sample

4.7
10 votes

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Karianne Moen
9480 Kennith Forges,  New York, NY
+1 (555) 719 4842

Work Experience


National Sales Manager, Parts
10/2017 - PRESENT
Los Angeles, CA
  • Contribute to the growth and the profitability of the parts business in North America, by developing and leading in Naperville all engineering activities related to it
  • Lead experience
  • Strong Project Management skills and adherence to project timelines and goals is required. Proficiency in business analysis, position generation, pricing, data streams and business rules (and how they apply to the dealer’s business processes) is required
  • Accountable for increasing sales units per transaction, transaction size, and high levels of profitability in the store through training, staffing, scheduling practices, and customer service
  • Develop unique ways to drive sales through events, community activities and other local marketing opportunities
  • Identify key product drivers for merchandise presentation to enhance sales
  • Collaborate with the Merchandising and Marketing departments to increase sales
  • Model customer service and promotes sales whenever interacting with customers and associates
Manager, Spare Parts
02/2014 - 09/2017
Houston, TX
  • Maintain a safe work area for customers and co-workers
  • Experience in multi-department management
  • Lead and manage a profit center
  • Plan and prepare work schedules for optimum coverage
  • Communicate in a professional and tactful manner
  • Proactively develop recommended parts list for outages, except parts engineering owns definition
  • Assist application engineering when appropriate to maintain complete and accurate unit records
Audi Manager, Parts
12/2009 - 12/2013
Houston, TX
  • Act as region expert on parts and steam repair competitors and GE programs to beat the competition
  • Act as region expert on parts price deviation process
  • Work as a local customer team for parts, internally aligned and directly connected with Sales (Account) Managers, Technical Advisor’s, Customer Service Leaders, Quote Administrator’s, Order Administrator’s and shop personnel, processes including quoting, fulfilling and reporting
  • Manage parts and steam repair quote support for assigned customers / geography
  • For assigned geography, act as single point contact for parts and steam repair matters for internal / external customers
  • For assigned geography, support resolution of any Customer Issue Resolution cases that involve parts and steam repairs
  • For assigned geography, develop, expand and manage customer relationships for parts and steam repairs

Education


Grand Valley State University
2005 - 2009
Bachelor's Degree in Engineering

Professional Skills


  • Outstanding communication skills - Both written and verbal (proven written communication skills) with ability to work in ambiguous environment
  • Excellent written and verbal communication & listening skills
  • Strong computer skills and proficiency with MS Office programs
  • Excellent communication skills (oral and written) essential
  • Proven communication and management skills in a fast paced environment
  • Highly developed interpersonal skills including the ability to negotiate with customers at a senior level
  • Demonstrated evidence of retailer operations and business expertise by either formal education or automotive related experience required

How to write Manager Parts Resume

Manager Parts role is responsible for microsoft, translation, travel, insurance, design, reporting, compensation, printing, training, finance.
To write great resume for manager parts job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager Parts Resume

The section contact information is important in your manager parts resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager Parts Resume

The section work experience is an essential part of your manager parts resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager parts responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager parts position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Manager Parts resume experience can include:

  • A truly international experience with a lot of time spent travelling
  • Calling on NAPA Stores and their respective customers informing them of sales promotions and sales opportunities
  • Educating and training customers on heavy duty parts and products
  • Working with the local independent NAPA Stores to gain new customers using our heavy duty products
  • Driving service parts sale by tracking and improving KPI of service part business and participate in new solution developing
  • Meet or exceed operational requirements: analytical reporting, operating reviews, and cost

Education on a Manager Parts Resume

Make sure to make education a priority on your manager parts resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager parts experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager Parts Resume

When listing skills on your manager parts resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical manager parts skills:

  • Solid computer skills with Microsoft Office required (Excel, Word and Power Point)
  • Good interpersonal, communication skills and customer oriented
  • Good team player, communication skills and customer oriented
  • Good of English, both written & spoken skills and proficient in MS Office
  • Solid working knowledge of computers with a high level of experience with windowbased and MS Office environments required
  • Good communication skill in writing and oral, both English and Chinese(oversea returned is advantage)

List of Typical Experience For a Manager Parts Resume

1

Experience For National Sales Manager, Parts Resume

  • Periodic travel (approx. 10-15%) within North America to support business objectives
  • Warranty Expense Management - Oversee DPSM activities related to the monitoring of dealer Warranty Expense, ensuring compliance with policies & procedures, and implementation of corrective actions where necessary
  • Service Owner Retention- Assist in the design, implementation, and execution of Regional after sales activities (i.e. dealer process improvements and marketing efforts) to support Service Owner Loyalty improvement
  • Responsible for all aspects of the store's hard parts inventory, parts counter, stock area, and tire room. This includes oversight of proper inventory levels, coordinating with commercial teams for seamless parts delivery, and promptly reacting to the needs of internal and external customers; measured through various reporting tools, associate observations and Area Director feedback

List of Typical Skills For a Manager Parts Resume

1

Skills For National Sales Manager, Parts Resume

  • Experience in After Sales sector of the automotive industry; Previous experience with an automotive aftermarket supplier an asset
  • Experience in Service Parts Wholesale; Retail warehousing / inventory management knowledge an asset
  • Selling experience
  • Several years’ experience as a sales/technical/engineering position in the Danfoss Power Solutions target markets
  • Demonstrated ability to negotiate and resolve retailer and customer issues, consistent with KMA policies/procedures required
  • PowerPoint, Excel, and MS Word experience is required
  • Fluency in French is a strong asset
  • Previous Heavy Duty or industry experience
  • Valid passport and ability to travel outside the United States
2

Skills For Manager, Spare Parts Resume

  • Influence through indirect authority and a solid team player
  • Automotive experience, preferably in both retail and automotive manufacturer/distributors
  • Strong safety management culture
  • Commercially astute with demonstrated business acumen
  • Provide key dealers with parts marketing and merchandising guidance to promote the Kubota brand image and product awareness
  • Responsible for setting up objectives and defining KPI’s
  • Reside within one hour of a major metropolitan airport and able and willing to travel by car or air up to 20% of the time. Some overnight stays when applicable
  • Flexi-time working hours and possibility of home office
  • Execute on assigned operating plan and targets to assure that business wins profitable and productive services sales
3

Skills For Renault Trucks Spare Parts Product Manager Resume

  • A challenging and perspective opportunity
  • Perform planning activities for availability & translation of parts catalog for
  • Ability and willingness to travel 40% of the time, as required
  • Experience managing a team of 10 – 20 General Managers who supervise from 10 – 30 Team Members in a fast-paced and highly dynamic retail environment
  • Previous Heavy Duty experience
4

Skills For Audi Manager, Parts Resume

  • Create and execute strategic plan to deliver on NAPA vision/objectives
  • Proficient in the use of MS Office, Excel in particular
  • Analyze and review all aspects of the parts business with dealership parts and service personnel in a coordinated effort to increase parts sales
  • Provide annual regional dealer parts training to improve dealership inadequacies, educate dealership personnel in Kubota parts systems, policies and procedures to enhance the overall Kubota dealer parts experience
  • Advanced knowledge of Microsoft Office programs, knowledge in data bases and IT processes
  • Fluent in English. Other language is a merit
5

Skills For Parts Marketing Information Manager Resume

  • In project leadership role or in like roles
  • Position requires travel (estimated ~30%)
  • Travel is required 85% of time, dependent on market need / customer requirements
  • Inspire oneself and others to reach a goal and/or perform to the best of their ability
  • Proof of personal auto insurance
6

Skills For Parts & Service Sales Manager Resume

  • Moderate international travel required
  • High level of professionalism, honesty and integrity
  • Strengths and stability of Siemens company
  • Wide range of benefits (5 weeks holiday, meal allowances, Cafeteria system up to 10.000 CZK yearly, pension insurance contribution, equity program, corporate holiday resort in Vysočina)
  • Develop customer strategies, campaign plans, and lead in their execution
  • Determine and monitor the department’s key performance indicators, such as revenue vs. plan, contact rate, quote closure rate and gross profit percentage
7

Skills For Parts Manufacturing Manager Resume

  • Electronic Parts Catalog Support & Issue Resolution
  • Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance across of the store; measured through various reporting tools, associate observations and Area Director feedback
  • Keep store staffing and talent at optimal levels to ensure operating efficiency and top customer service levels. Source key selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates
  • Direct store merchandising activities, maintain standards of appearance, and organize associates in the execution of plan-o-grams, overall product presentation, inventory management, reverse logistics process, pricing, signage and various product initiatives to enhance the customer experience and maximize inventory turns
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. React to customer service issues, customer complaints, and/or business opportunities as appropriate
  • Service product/solution including: Reman parts, engine repair, hydraulic components repair, transmission repair, braking and steering repair, etc
  • Participate in sales tools developing and tacking the usage
8

Skills For National Parts Marketing Manager Resume

  • Sales tools including Potcalc, RMC, SCQ, PBM, uptime center, dealer operation standard, etc
  • Support Customer Service Agreement developing
  • As product manager to take care of repair parts and filter products
  • Develop and manage an appropriate ‘rewards and recognition’ to incentivize dealer staff to excel in parts sales and customer service
  • Manage, maintain and improve upon the Wholesale Parts Strategy for VGCA. This involves setting short, medium and long term goals and a feasible plan to bring revenue to VGCA and the network. This is to include independent repair shop acquisition
  • Good PC knowledge, Excel, Word, Power-Point (experience in sales analysis/statistic is an advantage
  • Over 3 years’ experience of spare parts business within the aftermarket / automotive industry (foreign brands is an advantage)
9

Skills For Parts Support Manager Resume

  • Strong belief in perseverance and customer focus
  • Assign Part flagging for AMS Consumer PS and Printing products
  • Part lifecycle management for AMS Consumer PS and Printing products
  • Manage a wide range of diverse issues
  • Comfort with a fast paced, global culture
  • Attractive financial package
10

Skills For Assistant Manager, Parts & Product Pricing Resume

  • Service and Sales Mindset
  • Have own car and able to travel upcountry
  • Regular sales calls with TSM’s on assigned dealers and targeted customers while they
  • Review TSM’s YTD and MTD sales activity and marketplace activity
  • Engage with and support distribution network to achieve business targets. Train distribution network in company policies, department procedures and company-provided business tools (Helpdesk, Distributor Portal, Ecommerce)

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