Manager, Monitoring Resume Sample

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Odell Brekke
21004 Claudine Glens,  Dallas, TX
+1 (555) 817 6557

Work Experience

Monitoring Shift Manager
11/2017 - PRESENT
Detroit, MI
  • Sit at computer for extended periods
  • Frequent Walking, Standing, Stooping and Bending
  • Frequent use of fingers and hands to handle or feel; and reach with hands and arms
  • Central Monitoring Station
  • Variations of Temperature
  • Proactively drive hands-on the operations structure
  • Ensure the Customer Care flows are optimized including the service levels to patients
  • Ensure stock locations are suitable (FIFO, capacity, etc) and courier performance is monitored
  • Create monthly Operational reports as required
Mgr Event Monitoring Center.manager
10/2010 - 07/2017
San Francisco, CA
  • Ensure all vendor performance is measured
  • Continuously develop Troubleshooting guide
  • Ensure that completed quotations are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by Operations for feasibility and accuracy prior to being issued
  • Ensure any third party product included in the solution and not part of the catalogue is properly validated for compatibility / compliance of specifications
  • Proven track record (at least 5 years) in a sales or account management role in healthcare Patient Monitoring Solutions
  • Experience of working within and preferably leading a cross functional team
  • FISERV’s Device Manager (or replacement) product for ATM monitoring and dispatching service
Manager of Monitoring
06/2004 - 05/2010
Boston, MA
  • SQL Analytics Services
  • Microsoft Office Suite including Project, Visio, Excel Power BI
  • SMS Texting for Service Providers
  • Industrial Business Manager, USA
  • Be responsible for managing costs associated with assigned insourced staff and participates in the Country Head of Site Management’s preparation and tracking of the insourced budget. Responsible for tracking insourced costs appropriately and provides estimates and accruals to Country Head on a monthly basis
  • Monitors JetBlue’s infrastructure platforms and systems to ensure the highest availability while reducing the impact of incidents
  • Collection, interpretation, and analysis of quantitative and qualitative data relevant to the Tele-ICU


University of California, San Diego
1998 - 2003
Bachelor's Degree in Related Discipline

Professional Skills

  • Proven problem analysis and solving skills
  • Strong communication skills in English, Mandarin, and Cantonese
  • Eight (8) years’ relevant healthcare experience including 4-6 years’ relevant clinical development or clinical operations experience
  • Autonomy, customer and result oriented, good communication and analytical skills
  • Have strong aptitude to multi-tasking
  • Experience in SQL Server programming or equivalent programs
  • Infrastructure working experience in a regional level

How to write Manager, Monitoring Resume

Manager, Monitoring role is responsible for payroll, software, training, integration, security, compensation, oncology, architecture, analysis, reporting.
To write great resume for manager, monitoring job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager, Monitoring Resume

The section contact information is important in your manager, monitoring resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager, Monitoring Resume

The section work experience is an essential part of your manager, monitoring resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, monitoring responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, monitoring position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Manager, Monitoring resume experience can include:

  • Ensure that continuity of operations plans are current and effective
  • Understanding of federal regulations pertaining to IND and NDA regulations
  • Mentoring of staff on technical process and procedure
  • Willing to take 24 7 on-call support
  • Ongoing assessment of monitoring controls, data analytics and reporting
  • Offer coaching to Junior staff aiding them in developing within the firm further

Education on a Manager, Monitoring Resume

Make sure to make education a priority on your manager, monitoring resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, monitoring experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager, Monitoring Resume

When listing skills on your manager, monitoring resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical manager, monitoring skills:

  • Good innovative skills
  • Demonstrated experience in the regulated pharmaceutical or healthcare industry
  • Communication; fosters an environment that encourages open, honest communication enabling teams to make effective decisions and achieve results
  • Experience in Phase I Oncology studies
  • Experience within management, preferably in larger (IT) companies
  • Experience in Oncology studies

List of Typical Experience For a Manager, Monitoring Resume


Experience For Monitoring Shift Manager Resume

  • Be able to articulate GEHC’s overall LCS/Patient Monitoring Systems vision. Be a driver for cross modality selling and engagement
  • Performs training, development, evaluation of staff performance and assists in hiring
  • Promote customer-centric behaviors with all external site facing resources to enhance BI’s reputation
  • Thorough understanding of all phases of drug development (I-IV)
  • Innovative; consistently seeks out the industry best practices to provide superior site monitoring results
  • Participation in global working groups responsible for the deployment and development of global technology systems and infrastructure
  • Travel overnight domestically and/or internationally, as needed
  • Quality focused; ensures field monitoring practices are consistent with BI QMS and drives cost savings Influencer; uses collaborative data driven approach to communicate site monitoring needs & constraints
  • Adherence to all relevant SOPs, regulatory policies and BI policies and procedures

Experience For Manager of Monitoring Resume

  • Managing portfolio’s profitability from Top Line to Contribution Margin and provide pricing strategy and ensure pricing compliance for segment opportunities
  • Work closey with KOLs (Key Opinion Leaders) and Install base sites to understand customers’ needs, market trend and develop proposal for product development, commercial plans, operations and process
  • Provide knowledge transfer to team members as well as other teams
  • Provide input into peer performance reviews
  • Develop Network operations teams with appropriate trainings, knowledge transfer, etc.

Experience For Manager, Client Monitoring & Improvement Resume

  • Oversees, executes, and/or manages the RM-CM group activities across the various phases of
  • ARBM trial design and execution as outlined in the end to end process, including tasks associated with start-up, execution and close out, and in all phases of trial monitoring for designated trials
  • Serves as the Risk Management-Central Monitoring representative for assigned programs/studies by establishing and maintaining liaisons with Program Teams, internal cross-functional colleagues, and/or with external contract research organizations
  • Proactively assists the development and implementation and continuous improvement of the ARBM activities and generating detailed central monitoring group processes
  • Clinical trials experience (i.e. clinical operations, data management, biostatistics, or other relevant clinical development experience) in the Pharmaceutical or Medical Device industry or Clinical Research Organization (CRO) is required
  • Operate and proactively use various systems and databases (CTMS, Rave, QRM Dashboard, Spotfire, etc.) to analyze trial quality/performance and compliance, and pick up trends and early warning signals is required

Experience For Manager IT Systems Monitoring Resume

  • Experience training/mentoring less-experienced colleagues required
  • Effectively lead cross-functional teams in a matrix environment required
  • Manage and maintain monitoring program record keeping and documentation
  • Identify recommendations for enhancements to policies, SOPs and operational processes relating to monitoring activities and remediation
  • Directly perform and otherwise assist with Commercial and/or Medical monitoring within Sanofi and/or other business entities or functions as appropriate
  • Present at NA Ethics & Business Integrity meetings and other applicable meetings on monitoring controls, outputs, deviations, and remediation
  • Identify risk and trends is required

Experience For Manager, Central Risk Based Monitoring Resume

  • Work with a set of predefined common risks, and ability to adapt/be flexible to adapt to protocol-specific risks is required
  • Assist with CIA certification process for certifiers and sub-certifiers
  • Assist with and support activities as necessary in audits, IRO and other review activities
  • Interface with NA Ethics & Business Integrity colleagues with regard to receipt of potential violations and appropriate follow up documentation (i.e., Helpline)
  • Demonstrate Sanofi US values and commitment to Compliance on a consistent basis
  • Proficient in Microsoft Office Excel, SharePoint and PowerPoint

List of Typical Skills For a Manager, Monitoring Resume


Skills For Monitoring Shift Manager Resume

  • Lead market segmentation to enable prioritization of programs and offerings
  • Leverage Fastworks principles to quickly and continuously achieve customer validation of commercial and technical risks and mitigations
  • Lead organizational efforts to identify, prioritize and implement data-driven analytics to increase workforce productivity and performance capabilities
  • Provide coaching and performance discussions to monitoring center employees including quarterly 1 on 1 meetings and annual performance reviews
  • Respect on-boarding guidelines, processes and use on boarding tools
  • Play a significant role in long-term planning, including expansion and development of new sites
  • Problem solving; avoids escalation and develops quality compliant solutions to monitoring issues that arise in support of BIPI portfolio
  • On-going Manager’s Control Assessment (MCA) for key process risks and associated controls and monitoring
  • Support Central Station Manager to ensure all monitoring center employees are performing to stated quality and quantity objectives

Skills For Manager of Monitoring Resume

  • Be pro active and solution oriented on all your on-boarding requests
  • Update regularly FO regarding status of his/her request
  • Knowledgeable of MS Office; e.g. Word, Excel, PowerPoint, Outlook and Reporting Tools
  • Proactively develop and execute multi-generation product plans including competitive assessment, business case and technical justification
  • Evaluate existing offerings, new technologies and partnerships to field a broad and impactful product portfolio
  • Champion technology with Product Application, Commercial teams and customers to accelerate the digitization of monitoring and control automation equipment
  • Interface with global Monitoring Solutions leads to understand and fulfill regional product requirements (commercial, performance, regulatory) and growth needs
  • Monitor’s Curriculum Vitae and Training Documents (if available)
  • Audit reports or inspection findings (if available) of any of the Monitor’s sites related to study being co-monitored

Skills For Manager, Client Monitoring & Improvement Resume

  • Customer focused; Drives customer centric culture in all site facing-interactions
  • Manage the Consortium’s SRCs and DSMC, ensuring that the committees meet all NCI and Consortium review requirements
  • Support efforts to Hire, Train, and Onboard new monitoring center employees
  • Work with Central Station Manager to balance resources within the monitoring center to sure all company goals & customer SLAs are achieved
  • Central Monitoring Station Team (Supervisors, Leads and Operators)
  • Extensive travel within North America required

Skills For Manager IT Systems Monitoring Resume

  • Able to manage the programme’s P&L
  • Identify potential bottle necks which could result into major delays
  • Be able to provide recurrent and frequent progress status
  • Optimize the negotiation time with all stakeholders
  • Knowledge of ITIL/ETOM standards
  • Analyze assessment data, based on the analysis plan with reference to humanitarian standards and produce reports, statistics and charts and ensure the results feed meaningfully into program design and implementation plans
  • Eight years of relevant healthcare experience

Skills For Manager, Central Risk Based Monitoring Resume

  • Four to six years of relevant clinical development or clinical operations experience
  • Experience in CRA management
  • Pulmonary and thrombosis clinical experience
  • First experience in sales management or clinical support in the medical device industry (preferably in Critical Care or IT)
  • Support PDU in developing the M&E framework for cash and food based projects
  • Ensure HAP is integrated in all aspects of the project design, monitoring & evaluation system
  • 80%:The role conducts AML monitoring reviews throughout all BMOFG lines of businesses. The role has a deep understanding of review and monitoring techniques along with knowledge of AML legislation. The incumbent assists in the development of the methods and standards used to be used when conducting reviews of AML Program requirements
  • Contribute to delivering Training programs developed by GCDO ICH-GCP Training as well as coordinating all job-specific training needs for insourced CLMs, Sr Site managers, and Site managers. Requires thorough understanding of global and local processes, Global Drug Development and associated Global Standard Operating procedures (SOPs)

Skills For Monitoring Services Manager / Specialist Resume

  • Contribute to development of country clinical investigator network to support the portfolio needs for clinical trials. Collaborates with Medical Science Liaison management to cultivate and enhance clinical investigator relationships to support business strategy
  • Provides coaching and performance discussions to all monitoring center employees including quarterly check-in meetings and yearly OPR discussions
  • Supports the training and development of monitoring center employees
  • Technically competent in Infrastructure and Application Monitoring tools, including Microsoft SCOM, Azure additional to SEP, Qualys, etc
  • Knowledgeable of alarm processing, verification and flexibility to provide hands on assistance when needed

Skills For Monitoring Oversight Manager Resume

  • Finalizes shift assignments, scheduling, timesheet verification and processes weekly payroll
  • Attends meeting, events and special projects
  • Computer literate with a sound working knowledge of Microsoft Office
  • Encourages professionalism, open communication, employee engagement and retention
  • Provides support and solutions to Customers, Dealers, Tech and Operator questions, concerns, inquires and complaints
  • Alarm Agent permit (to be obtained upon hire)
  • Methodical and rigorous follow up on open queries
  • ITIL v3 Foundation Qualification Required

Skills For Monitoring Team Manager Resume

  • 1 – Performance of the team
  • 2 – Contractual SLAs and KPIs
  • 3 – Resource availability and attrition rate
  • Knowledgeable in the use of office equipment e.g. (Computer, Headset, Copier and Fax Machine)
  • Fluent Spanish and Catalan, conversational English required
  • Managed global forecasting of demand for new and existing products and engage with Supply Chain and global Commercial teams to ensure new and legacy products are effectively launched and supported
  • Interface with Technology Program Leaders to ensure product launch schedules are achieved with solutions meeting performance specification in target environments

Skills For CCB Production Management Application Operations & Monitoring Team Manager Resume

  • Maintain open and continuous communication with internal and external stakeholders including Senior Leadership, Commercial, Product Management, Product Applications, Technology, EHS and Supply Chain
  • Provide supervision and monitoring of the audit program, provide oversight and guidance to team, including coaching and training where necessary
  • Identify and manage risk issues arising in Adviser Practices across the country
  • Proactively identify opportunities for improvement to the supervision and monitoring program
  • Provide oversight and coordinate the successful completion of the annual audit program
  • Conduct analysis of audit outcomes, identify themes and trends
  • Maintain 24/7 Tele-ICU operations

Skills For Segment Manager, Patient Monitoring Resume

  • Develop clinical, technical and business relationships with patient care sites
  • Consults nationally on Tele-ICU business and clinical issues
  • Develop, implement, and assess local, regional and National clinical Tele-ICU programs
  • Negotiate and manage the Tele-ICU budget in coordination with the Tele-ICU Medical Director
  • 24 7 on-call support
  • Assure hiring, training, development, compensation and advancement are in line with talent and job expectations. Through effective management and development of direct reports, the Manager of Monitoring & Site Management ensures quality and compliance as well as ensuring country’s objectives are met
  • Be responsible for managing internal costs associated with direct reports and participate in the Country Head of Site Management’s preparation and tracking of the overall departmental operating budget

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