Manager, Learning Resume Sample

1 vote
Breana Harris
2335 Nicolette Gardens,  Chicago, IL
+1 (555) 693 0607

Work Experience

Manager, Learning
02/2018 - PRESENT
Los Angeles, CA
  • Values.Demonstrates in word and action the Y’s core values of caring, honesty, respect, and responsibility and a commitment to the Y’s mission, in all matters at all times
  • Inclusion.Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and cultural competence
  • Relationships.Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work
  • Communication.Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
  • Quality Results.Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences
  • Change Capacity.Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities
  • Emotional Maturity.Demonstrates effective interpersonal skills
  • Self-Development.Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills
  • Development of Learn Center Pages to support role-based learning for Macy’s Inc
Manager, Learning Solutions
02/2015 - 12/2017
Chicago, IL
  • Cultivate collaborative relationships with business partners to effectively assess needs, define outcomes and ensure that process designs work within the Macy’s environment
  • Self Development.Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills
  • Responsible for creating the environment for learners to learn by taking care of basic needs associated with the classroom experience, providing excellent customer service, and proactively solving any issues that arise
  • Provides overall project management for scheduling budgeted and core training classes as well as determine how to best accommodate those that are not budgeted
  • Establishes and sustains the team charter, team and individual goals, team members’ roles and responsibilities, measurement of progress and success
  • Leads a team that provides day-to-day support for training classes including
  • Manages systems for all in scope technology (e.g. Kentico, Kontiki, WebEx LMS, SCORM)
Product Manager, Learning Systems
05/2011 - 10/2014
Los Angeles, CA
  • Manages and maintains System Administration, System Change Management, and Application Help Desk and Support team
  • Identifies, prioritizes and assigns the work and daily activities of the AAAU and Clubhouse technology teams
  • Contributes to new product evaluations and alignment of vendor roadmaps with the Learning Technology strategy
  • Collaborates with LPC leaders to develop and implement a Learning Technology strategy
  • Influences alignment with business planning processes and the Learning Technology strategy
  • Monitors technology industry trends for future consideration
  • Responds to client technical systems questions, also communicates to project sponsors for corrective actions needed


University of Florida
2006 - 2011
Bachelor's Degree in Instructional Design

Professional Skills

  • Strong project management experience (i.e. planning, organizational skills, and ability to manage multiple projects/tasks) exhibiting solid end-to-end thinking
  • Advanced facilitation skills, including skills to open, narrow and close large group discussions, manage dialogue between senior leaders and participants
  • Problem solving skills to effectively and creatively find solutions for hard problems while maintaining a high level of professionalism and integrity
  • Demonstrated prior experience setting and executing on the strategy for a portfolio of propositions, products or services
  • Demonstrated a strong ability to identify, analyze and solve problems with various competing priorities and stakeholders
  • Strong inter-personal communication skills including presentation, written and verbal in the English language
  • Strong process oriented skills with self-initiative to drive continuous improvement

How to write Manager, Learning Resume

Manager, Learning role is responsible for training, learning, design, advanced, analytical, business, facilitation, microsoft, analysis, collaboration.
To write great resume for manager, learning job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager, Learning Resume

The section contact information is important in your manager, learning resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager, Learning Resume

The section work experience is an essential part of your manager, learning resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, learning responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, learning position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Manager, Learning resume experience can include:

  • Provide timely and accurate reporting of all system analytics; and partner with members of the Corporate Communications and Learning & Development teams to communicate trends and findings
  • Demonstrated experience leveraging change management principles to ensure effective implementation of new or revised learning programs
  • Displaying a commitment to continuous improvement of learning processes, quality and skills
  • Working effectively both independently and with a team
  • Demonstrated experience creating multi-level learning evaluation and adjusting curriculum based on feedback
  • Advanced computer skills including authoring tools such as Captivate® V9, Flash, Learning Management Systems and Microsoft Office®

Education on a Manager, Learning Resume

Make sure to make education a priority on your manager, learning resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, learning experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager, Learning Resume

When listing skills on your manager, learning resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical manager, learning skills:

  • Functional Skills: strong computer skills essential (Microsoft Office: Word, Outlook); advanced Excel skills
  • Able to effectively manage changing priorities
  • Proven ability to effectively analyze client needs and recommend relevant training solutions
  • Excellent computer skills and proficient in Microsoft Excel, Word, PowerPoint and Outlook
  • Demonstrated expertise in needs assessment, test design and validation, and measurement of the effectiveness of training
  • Self-motivated and self-directed, with excellent organizational, follow-through and follow-up skills required

List of Typical Experience For a Manager, Learning Resume


Experience For Manager, Learning Solutions Resume

  • Teaching experience at the college/university level is required
  • Experience with influencing instruction design and developing fit-for-purpose dashboards
  • Experience with evaluating a variety of learning modalities: both instructor-led and online
  • Experience in working with teams across different functions, consultants and vendors as well as developing user requirements, specifications and guidelines
  • Experience leading direct reports and modeling exceptional leadership qualities through influence to deliver results

Experience For Manager Learning Resume

  • Experience in developing creative learning solutions to support diverse workforce is preferable
  • Strong proficiency in MS Office required, working proficiency in Articulate, Adobe Creative Suite (InDesign, Illustrator, Photoshop) desired
  • Manage projects or task orders on time, on budget, and on scope while delivering excellent service
  • Build strong relationships with peers and leadership and lead and influence in a variety of settings
  • Provide briefing/training and regular updates on guidelines and FAQ on use of digital learning solutions
  • Champion and face of the new Learning Operating Model in the region, possessing deep knowledge of the programme’s vision, objectives, and plan

Experience For Product Manager, Learning Systems Resume

  • Certifications in design thinking, usability testing or user-centered design are highly desirable
  • Poise at engaging and developing collaborative, productive relationships with business and HR stakeholders alike
  • Broad knowledge of current and emerging instructional and educational technologies and online learning is necessary for success
  • Ensures significant program changes or expressed needs from brand partners for new programming is provided to Director, Learning for further follow-up
  • Conduct needs analysis and apply instructional design methodologies using Adult Learning Theory
  • Partner with CCC Project and Process Improvement team to ensure learning and performance solutions are delivered to support new and existing CCC projects
  • Coordinate with workforce management on delivery and timing of learning to support projects
  • Manage day-to-day maintenance of Learning Management System (LMS) to support operational and decision making
  • Technical knowledge of learning development methods (eLearning development, online collaboration, etc.)

Experience For Manager, Learning Technology Resume

  • Configure the Learning Management System (LMS) to meet business needs
  • Maintain the learning management system data with periodic audit and checks to ensure data integrity
  • Create and execute department dashboard
  • Identify resources for the project and assigns individual responsibilities
  • Monitor performance of project deliverables against detailed plans, schedules and SLA targets
  • Review deliverables and project milestones with team leads
  • Ensure that Project management methodology is utilized and PMO standards are met for all LT/KM projects (Initial, Intermediate & Final stages of the Project Lifecycle)
  • Lead preliminary project scoping activities to define scope
  • Be the product owner of one or more products in the Learning Apps

Experience For Manager, Learning Systems & Standards Resume

  • Minimize exposure to risk on project
  • Business stakeholders and Employees
  • Lead development of a knowledge management framework designed to capture and distribute the organization’s intellectual capital and collective knowledge throughout GPO
  • Coordinates activities with system vendor representatives, CIO’s HRIS Portfolio Manager, and technology support to configure, manage and troubleshoot the system
  • Manage budget and liaise with finance stakeholders to lead the Annual Operating Plan, quarterly forecasting and monthly team actuals review process
  • Partner with Sourcing to onboard new learning vendors that Enterprise or functional learning leaders can leverage to address development needs; outcome is quality programs, consistent voice and discounts if we meet volume thresholds set in MSAs
  • Able to prioritise and multitasking under a fast paced environment
  • Be agile, tenacious, positive and possesses the passion to excel and develop self and others
  • With digital mindset. Familiar with digital / FinTech scene

Experience For L&D Programme Manager & Learning Partner Resume

  • Project manage the project life cycle including scope, selection, integration and user experience, for identified learning technologies including but not limited to
  • Experiment quickly and often to deliver creative and engaging learning solutions that grow Researchers’, UX Designers’, and Product Managers’ skills and knowledge in design thinking
  • Build mechanisms that enable the CE community to continuously learn from internal subject matter experts’ knowledge and experience
  • Lead effort to improve, modify, and/​or streamline processes as a means to address inefficiencies, control weaknesses, and keep in step with an ever-changing operational environment; ensure that processes and practices support McKesson’s quality goals
  • Lead activities across the product lifecycle including product vision, strategy, development, planning and execution
  • Be the product owner of one or more products in the Learning Applications portfolio, some new and some still in the idea phase

Experience For Manager Learning Design Resume

  • Work collaboratively with customers (instructors, students) and members of the Learning Applications team as well as sales, editorial, engineering, quality assurance, architecture, design, other product teams, and project management on opportunities to accelerate growth
  • Synthesize customer insights from multiple sources and own the subsequent product strategy and feature prioritization based on inputs from customers, markets, and segments
  • Manage all aspects related to product pricing and positioning, especially being the protector/steward of the product’s value proposition
  • Lead a team in standardizing and applying best practices in learning space AV design and implementation
  • Directly support the Learning Operations team, part of Visa’s Enterprise L&D team
  • Manage day-to-day operations of the MAT classroom and event support teams
  • Study market trends in education, mass communications and real estate development; and proactively identify opportunities to enhance usage, support and customer satisfaction in Medill’s learning spaces

Experience For Manager, Learning Operations Resume

  • Responsible for budgetary compliance for product, including product P&L
  • Foster and maintain relationships with university leaders, system and integration partners, higher-education leaders and mass communication leaders
  • Manage related systems and/or tools necessary for data collection and management. This involves partnering with various system’s owners to develop the right technical capabilities to support reporting and analysis activities
  • Product Manage all facets of a Learning Applications product
  • Works with global measurement, HRBP’s, Talent Acquisition, and HRIT to augment the pool of data points and sources of data available
  • Optimize features and content for teaching / learning experience based on data as well as learning design and customer feedback; Reports on the performance within market, meeting efficacy requirements
  • Enthusiastic and passionate about people development and staff engagement

Experience For Manager Learning Technology Resume

  • Well-versed in MS Office especially Excel & PowerPoint
  • Proactive learner and able to recognize issues or opportunities and recommend whether action is needed
  • Able to build relationship with stakeholders and internal clients
  • Doctorate in education, psychology, computer science, or related field required
  • Experience as a member of a software development team (project manager, business analyst, or product manager) with strong written and verbal communication skills
  • Some knowledge of web applications and basic agile software development lifecycle

Experience For Product Manager, Learning Applications Resume

  • Synthesis stakeholder business needs and user (faculty and student) feedback in order to collaborate with product management leadership on the Learning Systems roadmap
  • Support the implementation, analysis and follow-up action planning of the Group’s annual employee survey
  • To lead and spearhead any relevant ad hoc projects relevant to the incumbent’s portfolio
  • People management experience in progressively complex roles with increasing responsibility including proven ability to excel and lead by example in a fast-paced, dynamic, evolving environment
  • Proven ability to lead teams in developing creative, engaging, relevant curriculum and course materials for a diverse audience of adult learners including strong organizational, analytical, problem solving, change and project management skills
  • Manage and grow the Integrated Learning Solutions (ILS) learning technologies systems, processes, and applications
  • Supervise staff and consultants assigned to produce project deliverables, including task assignment, scheduling, reporting, quality assurance and control, and personnel management/coaching
  • Maintain professional currency with existing and emerging technologies for interactive and engaging distance learning, blended learning, and innovative workplace communication
  • Serve as the division’s representative in cross-Institute working groups, and university collaborations, and international initiatives to advance the application of learning technologies

List of Typical Skills For a Manager, Learning Resume


Skills For Manager, Learning Solutions Resume

  • Strong written and oral communication skills: polish in and experience with presentation
  • Strong coaching and consulting skills with a track record of quickly gaining
  • Strong project management skills (including stakeholder management, communication management, vendor management and implementation)
  • Strong project management skills to lead a concept from inception to execution
  • Training experience including 2+ years managerial experience

Skills For Manager Learning Resume

  • Instructional design skills for instructor-led, virtual classroom and e-learning
  • Exceptional leadership experience and including effective change management more so than an expert in L&D
  • Strong experience using d4D principles to understand customer needs, test and measure results
  • Proven experience managing large scale initiatives required
  • Prior experience working as a Product Manager or in an equivalent capacity in a large enterprise or startup
  • Self-motivated worker with entrepreneurial passion and ability to effectively multi-task

Skills For Product Manager, Learning Systems Resume

  • Exemplary process management skills with self-initiative to drive continuous improvement
  • Build and maintain effective relationships with business partners, colleagues, vendors, influencing stakeholders and gaining support for priorities
  • Effectively own Conagra Brands’ learning platforms and technologies
  • Contribute to evidence creation and collection across a evidence lifecycle
  • Providing learning support to Senior Relationship Manager Learning to execute on the business unit’s learning priorities
  • Attention to detail in creating and proofing materials, establishing priorities and meeting deadlines
  • Experience in managing training-related projects or consulting on training-related initiatives
  • Experience analyzing, designing and implementing learning solutions and processes

Skills For Manager, Learning Technology Resume

  • Adult learning design experience including in-depth knowledge and application of innovative adult learning methodologies in a corporate setting
  • Experience in identifying and managing complex group dynamics and reacting real time to changes in content and/or process
  • Relevant work experience, organizing and planning training, meetings or other events
  • Accountable for progress tracking & reporting and providing a consolidated view of projects to senior team
  • Experience working with product managers, product strategy, or product marketing at a large consumer-facing technology company
  • Oversee and improve the process utilized for collecting, validating and publishing Best Practices across the organization’s internal and external sites
  • Optimize features and content for teaching / learning experience based on data as well as learning design and customer feedback
  • Comparable product management, product strategy, or product marketing experience at a large consumer-facing technology company
  • Knowledge and experience in applying Adult Learning Principles

Skills For Manager, Learning Systems & Standards Resume

  • Experience developing eLearning programs that are SCORM/AICC compliant
  • Experience in design and development of learning solutions, including needs analysis, objectives definition, course design and evaluation
  • Strong working knowledge of software development practices including agile development methodology
  • Demonstrated excellence in communications, collaboration, consulting, and achieving impactful business outcomes
  • Product management, product strategy, or product marketing experience at a consumer-facing technology company
  • Review and continuously improve learning completion to increase training effectiveness
  • In training or related work experience
  • Proven creative problem solving and innovative mindset

Skills For L&D Programme Manager & Learning Partner Resume

  • Experience leading complex programs of work with multiple stakeholders/partners
  • Relevant experience required, including operations management, sales operations or project management
  • Detail oriented, with a strong passion for learning & operations
  • Related experience including 2+ years of people leadership (direct or indirect)
  • Experience managing a team

Skills For Manager Learning Design Resume

  • Experience managing 3rd party vendor partnerships
  • Experience in working with an environment likely to change (e.g. apply lessons learned to relentlessly try again)
  • Not solely IT background, important to understand the ‘end-to-end’ learning experience from an industry, user and talent perspective
  • Track and analyze curriculum effectiveness of training programs and conducts follow-up of programs to ensure applicability of course materials
  • Experience with Agile and iterative product development processes and methodology
  • Build strong support base for their ideas internally and externally
  • Related professional experience in application development, configuration, or life cycle management
  • Experience with HTML, XML, CSS and JavaScript

Skills For Manager, Learning Operations Resume

  • Experience with, C# and Visual Studio, or equivalent
  • Significant industry and/or senior product management experience involving more than one
  • Collaborate with internal and external groups for effective motivation, problem resolution and change management
  • Build relationships and collaborate with internal and external groups for effective problem resolution and change management
  • Operations management experience
  • Recent experience in working with technology and/or software development teams is highly desirable
  • Experience in continuing professional education field is highly desirable
  • Prioritize, plan, assign, and lead all curriculum development and facilitation projects

Skills For Manager Learning Technology Resume

  • Strong communicator to work with multiple stakeholders
  • Strong adaptability to navigate through ambiguity
  • Demonstrate flexibility to leverage diverse resource for ideas and thoughts
  • Proven interest in product management, with keen interest in an area such as data, user research, or training and documentation
  • Direct experience working with engineers, designers, and/or product managers
  • Explore, recommend, and implement creative approaches to program design to broaden and enrich the LMS experience
  • Building, developing, and maintaining key relationships/partnerships throughout the organization and with vendors
  • Sharing information with peers within Scotiabank’s learning community, when appropriate

Skills For Product Manager, Learning Applications Resume

  • Working knowledge of learning design cycle (ADDIE)
  • Demonstrating the Leadership Attributes (Caring, Collaboration, Development, Results and Future)
  • Handling multiple tasks and demands in a fast-paced, highly collaborative work environment
  • Learning peers across APAC and EMEA
  • Manage a highly specialized team responsible for delivering Learning Solutions for the bank via our Learning Management System and other learning technologies
  • Administer the LMS functions including creation/maintenance of catalogs and curricula, and creating/modifying/maintaining course components
  • Time Management, Planning, Organizing, Problem Solving, Communication, Negotiation and Customer Focus

List of Typical Responsibilities For a Manager, Learning Resume


Responsibilities For Manager, Learning Solutions Resume

  • Track record of specializing in measuring learning within a broader understanding of the entire L&D function; skill at synthesizing input from a variety of sources and making an informed recommendation
  • Assesses technical and soft skill training needs, establishes objectives and designs curricula to meet the business needs
  • Experience working with vendors and contactors
  • Ensure efficiency and effectiveness of end-to-end governance and development processes
  • Five to eight years of previous LMS management experience

Responsibilities For Manager Learning Resume

  • Demonstrated ability to understand commercial, technological and strategic drivers in order to
  • Significant experience working where customer satisfaction is paramount in a service delivery care environment
  • Strong proficiency with Microsoft Office programs and project management tools
  • Experience in a commercial airline company
  • Demonstrated ability to network, research and resolve operational issues
  • Prioritize and perform within a deadline structured environment

Responsibilities For Product Manager, Learning Systems Resume

  • Learning, micro learning, social learning, blended learning, gamification and learning management systems
  • Facilitating and coaching either in instructor-led workshops, seminars or virtual sessions
  • Preparing and training other leaders to facilitate and coach either in instructor-led workshops, seminars or virtual sessions
  • Developing content and materials for programs as needed considering local and global roll-outs
  • Facilitating and coaching in other leadership development workshops as needed
  • Offering business partnership consulting on ad-hoc inquiries from around the company
  • Instilling a mindset of customer-driven innovation, rapid experimentation and iteration

Responsibilities For Manager, Learning Technology Resume

  • Learning approaches and technologies
  • With consumer-focused thinking, make sure all training programs are directed toward winning consumers and putting consumers first
  • Perform necessary learning program updates to learning material including PowerPoint presentations, pre-work guides, support documents, and participant guides
  • Partners with members of SCJ Learning Community to create an enterprise learning technology strategy and roadmap
  • Serve as an active, contributing member of SCJ’s Learning Community, as well as the broader Global Talent organization
  • In learning and development with a specialization in learning technology, instructional design, and multimedia development
  • Always be keen on retail business and provide efficient training based on in-depth insight and understanding of the physiology of the business
  • Lead a team of hourly trainers and/or Learning Coordinator including their deployment, development and productivity
  • Advanced working knowledge using Microsoft Word and PowerPoint, Publisher, Excel and Outlook

Responsibilities For Manager, Learning Systems & Standards Resume

  • Builds a team of highly capable and engaged instructional designers, multimedia developers, and learning technologists
  • Stay current on learning theory, instructional design, delivery methods, and best practices
  • Allocate learning resources for the maximum use
  • Global APAC learning / HR organization
  • Energetic, forward-thinking, and creative with high ethical standards
  • Serve as a project liaison between vendors, brand, and other partners and serves as a subject matter expert on learning design and content
  • Enjoys working with others in a collaborative, social environment
  • Advanced knowledge of project management principles and working knowledge of MS Project
  • Success in delivering products from concept through launch

Responsibilities For L&D Programme Manager & Learning Partner Resume

  • Self-starter, well-organized and willing to take ownership of responsibilities and possess a high level of positive energy and drive
  • Director Learning, Americas
  • Ensure the necessary data feeds are in place between the LMS and other HR systems
  • Create, manage, and enforce LMS system standards, policies and procedures
  • Work with Corporate Learning Manager to develop and translate learning strategy into functional requirements to deliver innovative digital solutions across the Group
  • Contribute to developing the use of existing and new learning technologies across the Group
  • Provide advice, coordinate and support learning administrators on the use of digital learning solutions and learning management system
  • Review policies and streamline department’s processes including integration and management of training resources, maintenance of learning management system to improve customer experience

Responsibilities For Manager Learning Design Resume

  • Monitor and evaluate system knowledge of learning administrators and overall efficiency of processes in the use of digital solutions
  • Regularly review current online solutions against changing needs and recommend appropriate measures to remain relevant in addressing the Group’s business needs
  • Able to work independently and with teams in a fast-paced environment and across geographies
  • Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success
  • Develops and maintains an excellent understanding of the market environment, including customers and competitors and promotes good market awareness within the team
  • Assist to drive Learning Solutions strategy and roadmap by analyzing and understanding market and customer needs within the context of their business drivers and as reflective of the overall market opportunity
  • Leads in collaboratively implementing the near-term and long-term product and product platform vision and communicating that vision to project teams and to the organization. Develops compelling business cases to obtain resourcing and funding necessary to execute

Responsibilities For Manager, Learning Operations Resume

  • Drives innovation and differentiation across new and existing value propositions, product lines and services to address current and future client needs and position Knowledge Solutions and Tax & Accounting as a an information, workflow, technology and innovation leader. Examine new technologies and how they can be incorporated into products
  • Connects with clients throughout the development process, especially in discovery and proof of concept development. Understands and effectively applies validation techniques (such as Lean Experimentation) to fully validate growth opportunities before seeking resource investment and funding
  • ​​Review implemented product enhancements for usability/functionality including review customer requests for enhancements. Assist in prioritizing fixes
  • Work with technology during new product initiatives & development, to ensure product quality standards and delivery milestones are met
  • ​​​​Monitor ongoing product line performance and recommend changes to product line strategy to achieve planned revenue and product line profitability
  • Business owner for key learning technologies, such as LMS, SharePoint, WebEx Classroom, etc
  • Initiates and translates product road map into manageable product backlog. Manages product dashboard and communications to internal teams
  • Liaises with segment product managers, technology leads, user experience leads, and editorial subject matter experts to establish a shared understanding of the features and changes in product requirements; supports release planning and sprint planning exercises
  • Make (or work with businesses stakeholders on) strategic trade-offs to ship and provide quality products and services on schedule

Responsibilities For Manager Learning Technology Resume

  • Maintains continuous velocity, ensures quality, eliminates escaped defects, and motivates the team; accountable for providing day-to-day support to the program development teams; daily interactions with development members; empowered to act quickly
  • Assist with the identification of the root cause of organizational talent gaps that impact the achievement of the business strategy
  • Develop and implement the team strategy for multimedia development, including eLearning, graphic design, video, photo, and audio production for key learning and communication initiatives
  • Knowledge of and practical experience in applying behavioral, performance, and learning best practices and theories; especially with how technology can be leveraged to accelerate learning and development
  • Passion to develop a team of designers and developers through continuous feedback and coaching
  • Experience working in a global organization where interaction across geographies, functions, and business units is key to success; including managing the creation of learning solutions in multiple languages
  • Proficient with MS Office, Adobe Suite, Articulate eLearning tools, Adobe Captivate, WebEx Training Center, SharePoint, Workday, Learning Management Systems and other related talent technology and social collaboration tools
  • The following SCJ success drivers (bold are especially role critical): Courage; Developing Self and Others; Dealing with Ambiguity; Integrity & Trust; Drive for Results; Decision Quality; Business Acumen, Strategic Agility, Managing Vision & Purpose, Interpersonal Savvy; Priority Setting
  • Collaborate with impact research to evaluate the impact that particular learning theories and elements are making on learner outcomes

Responsibilities For Product Manager, Learning Applications Resume

  • Collaborate with designers, product managers and editorial teams to apply, quality-check, and evaluate learning sciences research
  • Conduct ethnographic and qualitative research to support / complement learning sciences research
  • Set strategies and directions and plan framework for the training program provided annually for all channels and fields
  • Synthesize academic literature into principles, frameworks, and models that can be applied directly to product design and implementation
  • Collaborate with data scientists to evaluate customer usage of specific research-based elements to improve and iterate product design
  • Contribute to thought leadership, internal communications, and external communications
  • Contribute to other research functions as needed
  • Localize Global program provided annually and direct local execution of the program
  • Analyse and digest training needs for retail & wholesale training execution by consolidating various needs from different levels to ensure targeted training programs to be well implemented

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