Localization Program Manager Resume Sample

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17 votes
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Melba Labadie
76524 Hane Bypass,  Detroit,  MI
+1 (555) 145 0262

Work Experience


Localization Program Manager
01/2018 - PRESENT
Houston, TX
  • In localization
  • Tech/API Localization experience
  • Lead the EU MDR Translations core team and liaise with business partners to identify and address program needs
  • Build and monitor progress of a long-term EU-MDR translations execution plan covering the portfolio for all business units
  • Identify, initiate and lead efficiency activities of large scope with the business units
  • Align on program planning with other stakeholders in various functions (peers, management, director level, etc.) such as software development teams, technical communication groups, quality, finance
  • Create and maintain program plans, assist in creating the AOP and financial forecasting
Program Manager, Localization
02/2012 - 08/2017
San Francisco, CA
  • Allocate resources to cover program needs to Project Managers and Project Coordinators
  • Oversee the activities of Project Managers and Project Coordinators within the context of the programs
  • Provide work direction to allocated resources and business partners within the business to ensure that programs are completed to meet business needs according to quality standards
  • Assess feasibility of the programs and address issues to relevant stakeholders
  • Escalate issues that cannot be addressed to relevant stakeholders
  • Prepare and manage handoffs and handbacks of localization projects, monitor quality and coordinate deployment of localized assets
  • Establish Globalization and Localization Best Practices
  • Define requirements and build roadmaps for localization tools/infrastructure and engage with technical teams to prioritize and build such solutions which benefit the T&C organization
Program Manager, Localization Engineering
02/2007 - 11/2011
Los Angeles, CA
  • Manage implementation of Machine Translation (MT) and measure success of MT
  • Budget and forecast localization costs
  • Manage localization success metrics, including financials where applicable
  • Act as the primary interface to our localization volunteers, SMEs and partners
  • Work with US and international T&C education teams to understand and address localization pain points
  • Design and implement creative solutions to improve the localization process
  • Continue to invent and simplify localization processes for content creators
  • Lead programs and liaise with business partners to identify and address program needs

Education


California State University, Fullerton
2002 - 2006
Bachelor's Degree in Computational Linguistics

Professional Skills


  • Strong prioritization and analytical skills with knowledge of project management methods, practices and software
  • Strong influencing skills with stakeholders
  • Advanced process improvement skills/experience (Lean sigma)
  • Advanced computer skills (Superuser -MS office, communication tools for video conferencing, etc.)
  • MS Project and Excel advanced reporting skills
  • Experience in web localization with 3+ years’ experience as Localization PM
  • Advanced spoken and written English language skills with preferably additional foreign languages

How to write Localization Program Manager Resume

Localization Program Manager role is responsible for advanced, reporting, software, languages, training, finance, shipping, architecture, design, digital.
To write great resume for localization program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Localization Program Manager Resume

The section contact information is important in your localization program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Localization Program Manager Resume

The section work experience is an essential part of your localization program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous localization program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular localization program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Localization Program Manager resume experience can include:

  • Localization experience with track record of on-time delivery and effective risk management/mitigation
  • Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing globally
  • Experience working with vendor partners for localized marketing campaigns/web sites
  • Responsible for interfacing with all relevant product teams and delivering on-time, high-quality and cost-effective localized assets
  • Experience working in Technical Training
  • B.S. in Computer Science, translation, Engineering, Math or equivalent experience

Education on a Localization Program Manager Resume

Make sure to make education a priority on your localization program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your localization program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Localization Program Manager Resume

When listing skills on your localization program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical localization program manager skills:

  • Great attitude, curious by nature, excellent communication skills
  • Strong knowledge and experience with localization tools/processes, cross-industry marketing complexities, release processes, etc
  • Work cross-functionally with data, business, and engineering teams. Effectively communicate program updates to all stakeholders
  • Program management or 5+ years of localization project management experience or project management experience in a similar field
  • Effectively communicate project status and localization data to internal and external stakeholders
  • Strong knowledge and experience with localization tools/processes, product dependencies, release processes, etc

List of Typical Experience For a Localization Program Manager Resume

1

Experience For Program Manager, Localization Resume

  • A passion for international user experience, customer success, language, and technology
  • Program management or 5+ years of localization project management experience
  • Providing localization quality assurance as part of the overall localization process
  • Troubleshooting technical and quality issues
  • Influencing product design and localizability in pre-freeze stages
  • Using tools to identify, prepare and manage localizable content
  • Conducting technical and quality review of all localization deliverables
  • Build and monitor progress of programs within the portfolio of business units
  • Allocate resources to cover program needs for Localization Project Managers and Coordinators, Publishers, Linguists and other resources
2

Experience For Program Manager, Life Sciences Localization Resume

  • Oversee the activities of allocated resources within the context of the programs
  • Provide work direction to allocated resources and business partners within the business to ensure that programs are completed to meet business needs according to expectations regarding time, cost, and quality standards
  • Build out a holistic content strategy for localized content promotion using the channels of customers’ choice– social/ communities working with the cross functional teams working with the Chinese Localization coordinator
  • Previous experience (3+ years) as an I18n software engineer or technical program manager preferably working on translation technologies
  • Familiarity with the Facebook translation platform as well as other computer-aided translation tools highly desirable
  • Knowledge of additional languages (other than English) desirable
3

Experience For Program Manager, Localization Engineering Resume

  • Well versed in software development processes and technologies
  • Superb written and verbal communication skills. Ability to communicate effectively and build rapport with a wide variety of internal stakeholders and external partners
  • Result-driven while inspiring trust
  • Inspire commitment, energy, and positive attitude from teams
  • Advanced knowledge of Microsoft Outlook/Excel/Word/PowerPoint/SharePoint and familiarity with Confluence/JIRA, etc
  • Define development goals, plan work and track progress
  • Experience with localization platforms, file formats and CAT tools – such as SDL Trados Studio, Idiom WorldServer, or any similar in-house localization tools and platform that manages and/or automates the translation workflow
  • Communicate effectively and build rapport with a wide variety of internal stakeholders and external partners
  • Experience in localization project/program management
4

Experience For Global Localization Program Manager Resume

  • Lead, drive and manage a team of resources to complete the timely globalization of Symantec products to high quality standards
  • Manage multiple active projects in a portfolio of Symantec product
  • Conduct and drive retrospectives and lessons learnt from a product and language quality perspective to deliver tangible improvements in processes, tools and products
  • Project planning and execution of all localization requirements for the assigned project area
  • Manage risks, issues, and escalations
  • Review of general and product-specific localization requirements for the assigned area
  • Terminology management and evangelization
5

Experience For Localization Content Program Manager Resume

  • Excellent verbal / written communication and analytical skills and the ability to work well within a diverse, geographically distributed, multicultural environment and with varying levels of management
  • Thrive under pressure and function effectively in a fast-paced environment and manage multiple projects simultaneously
  • Track record of quickly understanding new processes, new technology and tools
  • Manage end-to-end one or more localization programs
  • Interface with our localization technology partners
6

Experience For Content & Localization Program Manager Resume

  • Advise/educate Airbnb’s business unit teams on globalization best practices
  • Identify and predict obstacles, collisions and risk to projects & programs across multiple teams and seek solutions to eliminate them
  • Own the creation and management of high level Localization project & program timelines
  • Continuously provide feedback to evolve our localization process and tools to adapt to changing needs. Includes communication structures, project templates, and adoption of new tools
  • In Globalization Operations, Globalization Technology or Globalization Program Management
7

Experience For Senior Localization Program Manager, Alexa Resume

  • Deep knowledge of and appreciation for the localization process
  • A cool, collected demeanor with a smile in the face of adversity
  • Develop the necessary strategy and work with leadership to define a realistic, yet ambitious, future state for localization across countries, constantly identifying cross-synergies
  • Establish trusted relationships with all segments and horizontal functions leadership as well as the BHGE Localization teams
  • Partner with segment and PC leaders to develop new local growth opportunities, explore and evaluate potential joint venture opportunities with certified local partners
8

Experience For Program Manager, Localization Platform Resume

  • Develop clear action plan with action owners, periodic targets, measurable KPIs and establish a rigorous operational rhythm
  • Formally engage immediate and extended localization partners across ITO-OTR, determine responsibilities, and define communication flows
  • Develop an awareness program to achieve a region-wide engagement and exposure
  • Manage the relationship with the immediate and extended customer localization teams
  • Analyze contract resource requirements and work with Resource Manager to ensure that adequate numbers of approved linguists are available to fulfill translation requests. Ensure that contract operations conform to required profitability margins
  • Vertical Level Responsibility

List of Typical Skills For a Localization Program Manager Resume

1

Skills For Program Manager, Localization Resume

  • Define customer experience needs, identifying gaps, features enhancements and opportunities
  • Consumer-facing program management experience for software, web applications or internet sites
  • Previous experience (5+ years) as a software engineer or technical program manager preferably working on translation technologies
  • Experience communicating with technical and non-technical stakeholders at different levels
  • Professional working experience with localization management
  • Proven ability to manage a team’s operating budget and make strategic decisions to reduce cost over time
  • Content/localization management experience
  • Experience as a Program/Project Manager
  • Experience in localization of content
2

Skills For Program Manager, Life Sciences Localization Resume

  • Hands-on experience with content localization systems
  • Experience in localization program management working on language launches, software, creative content and/or subtitle localization
  • Experience in hands-on localization project management of large, complex life science projects
  • Fostering relationships and partnering with key stakeholders
  • Driving and owning the localization roadmap
  • Scheduling localization projects and defining resource needs for assigned projects
3

Skills For Program Manager, Localization Engineering Resume

  • Working knowledge of Project/Program Management principles
  • Working knowledge of the O&G Industry
  • Gathering, analyzing & reporting on the data; looking for opportunities to optimize on workflows, inefficiencies or customer issues that have been reported
  • Fostering relationships and partnering with key stakeholders to define the cross functional roadmap for any vertical
  • Driving Language launches & their implementation
  • Understanding of the technical architecture of complex and highly scalable web applications highly desirable
  • Understanding of the SaaS/B2B/CRM landscape and related localization challenges
4

Skills For Global Localization Program Manager Resume

  • Clear understanding of how languages can be affected by technologies and systems that involve multiple working parts
  • Accountable for accurate budget forecasting, the management of project costs, and the controlling of changes or over-runs
  • Track record of managing and shipping complex and high-quality globalized products in a digital product org
  • Advanced understanding of documentation control systems
  • Native-speaking level fluency in Canadian French
  • Well versed in marketing processes and technologies
  • Plan, prepare and schedule translation, review, engineering and linguistic tasks to be conducted on multiple projects
  • Responsible for continuously improving processes within the localization team, with all internal functions and with 3rd party vendors
5

Skills For Localization Content Program Manager Resume

  • Interface with our translation vendors regarding processes & deliverables
  • Accountable for all localization deliverables to all relevant requesting teams
  • Partner with localization team peers and members providing up to date product localization information
  • Develop and launch marketing and PR campaigns to highlight efforts and results of localization with the customers
  • Own Canadian linguistic quality, French and English, for the group’s products and services
  • Work with localization program managers, localization vendors, quality assurance engineers and tool development teams to drive linguistic, stylistic and terminology management issues to resolution
  • Edit and translate directly in localization tools. Develop and maintain glossaries, style guides, and localization artefacts
6

Skills For Content & Localization Program Manager Resume

  • Plan and execute all linguistic quality assurance tasks
  • Conduct analysis of real usage data to inform UX optimization efforts
  • Drive root cause analysis to respond to UX performance issues
  • Thrive in a nimble, start-up like environment
  • Proficiency of the English language. French fluency highly desirable
  • PMP or PRINCE certification
7

Skills For Senior Localization Program Manager, Alexa Resume

  • Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality and an entrepreneurial drive; demonstrated ability to have fun and inspire
  • Experience in the Tech or Cloud Computing industry
  • Leverage automation and existing and new technology to build a robust exception-based film, television, and media localization operation
  • Define internal and external processes that embrace and support exponential scaling of content
  • Thrive in a dynamic, fast-paced environment with smart, motivated people - who also like to have fun!
  • Build a scalable framework in which to provide service and support to our independent translators
  • Design trainings and documentation to onboard independent translator workforce and to empower their quest for constant self-improvement
  • Predict future territory resource constraints and develop mitigation plans to ensure adequate localization support for future needs
  • Leverage our data partners to define thresholds for excellence for independent contributors with special attention to parameters around quality and efficiency
8

Skills For Program Manager, Localization Platform Resume

  • Driving and owning the localization roadmap, focusing on analysing & optimizing the localization workflow, including the tools for automation of the workflow & identifying business rules
  • Coordinating efforts with cross-functional teams such as Subtitles/Dubbing, Content, Engineering, Marketing, Customer Service, Legal and Design to sync development efforts and localization schedules
  • Establishing and ensuring high quality localization standards, while overseeing the program for your component end to end, from Innovation to QC needs
  • Evangelizing Globalization to all cross functional stakeholders
  • Vendor management by working to the SLA and SOW created, creating PO’s tracking of them as well as invoicing activities and coordinator activity tracking
  • Represent global localization and internationalization perspective during project planning and decision-making
  • Partake in the D2CS Localization strategy, setting localization optimization goals aimed at achieving greater efficiency in the localization process
9

Skills For KX Localization Program Manager Resume

  • Ensure timely submittal of invoices and any required reporting to client
  • Respond to client inquiries and issues as they arise, resolving in timely and compliant manner. Serve as primary point of contact for contracts
  • Serve as backup to other government program managers on the team, including telephonic operations
  • AB Test analysis, influence & Globalization participation that drives international acquisitions & viewership
  • Partner with localization stakeholders and regions to evolve the workflow and processes to be efficient and scalable
  • Lead and manage end-to-end localization projects, working closely with product management, development, localization resource teams, cross-functional partners and external vendors
  • Experienced with cost management principles and tools
10

Skills For Localization Program Manager Resume

  • Experience working with vendor partners for localized product releases
  • Strong drive and ownership for your program success
  • B.S. in Computer Science, Translation, or 3+ years experience in localization
  • Ensure high quality, cost-effective and efficient product localization
  • Assess all necessary Localization initiatives across countries, evaluate effectiveness of current strategy, and form a baseline across all product lines
  • Tech Localization experience
  • Generate quarterly reports on localization usage, needs, and recommendations
  • Liaise with language service providers to establish localization project milestones to successfully deliver complex, global projects
  • Identify and implement strategies to improve processes or efficiency where needed

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