Loan Support Resume Sample

20 votes

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Ole Cole
4664 Trey Prairie,  Los Angeles, CA
+1 (555) 956 2088

Work Experience

Commercial Loan Support Specialist
11/2016 - PRESENT
Philadelphia, PA
  • Assist departments in Commercial Loan Servicing, Asset Management, and Origination to handle special projects, catch up on a back log of work, deal with an influx of new loans, or meet client expectations for timing of completion of required functions
  • Participate in weekly conference calls to discuss current assignments, availability, and corporate information
  • Keep accurate daily records of hours worked within Time Online
  • Assist the Conversions Department with onboarding or offboarding of loans from Key’s platform, working with loan file documentation, data entry, and quality control to insure a timely and accurate transfer of loans
  • Perform data entry of Tax and/or Insurance information
  • Assist Loan Surveillance group with Property operating statement and rent roll analysis
  • Works well independently and is pro-active in handling job responsibilities
  • Proficiency in Excel and Word and familiarity with website navigation
  • Possess strong interpersonal skills and professional conduct
Loan Support Analyst
02/2014 - 08/2016
Dallas, TX
  • Perform loan servicing activities such as preparing and reviewing loan documents, ensures that the documents requested comply with policy and that document packages are complete to minimize the risk of loss
  • Understand complex commercial loan products and documentation, regulation, policy and procedure changes and apply changes to work process. Seek opportunities for process improvement
  • Identify and resolve exceptions through research and monitoring of system output
  • Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes
  • Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position
  • Experience in commercial loan servicing or equivalent including expertise in handling complex commercial loan packages
  • Lead/supervisory/management experience or equivalent
  • Possess advanced knowledge of commercial loans, regulations, policies and procedures
Commercial Loan Support
10/2008 - 12/2013
Detroit, MI
  • Post Closing Legal loan review
  • Posting and tracking of document exceptions
  • Indexing and Preparation for imaging of documents
  • Imaging of loan packets
  • A working knowledge of SCRA regulations and government oversight
  • Experienced in Quality Assurance and internal control programs
  • Strong ability to adapt to change in a fast paced environment
  • International Operations experience in loan and trade products
  • Subject matter expertise in Loan facility documentation and overall experience in Loan Administration


American InterContinental University - LA Campus
2003 - 2008
Bachelor's Degree in Business

Professional Skills

  • Demonstrated excellent math, analytical, multi-tasking and problem solving skills
  • Possess excellent interpersonal, verbal, written communication and leadership skills. Ability to effectively communicate with people at all levels
  • Excellent time-management skills to complete procedures and meet deadlines
  • Experience written and oral communication skills
  • Advanced knowledge and skills in the use of computer software including Word, Excel, loan servicing systems and other office equipment
  • Experience in commercial loan servicing or equivalent experience
  • Experience in commercial loan servicing or equivalent experience

How to write Loan Support Resume

Loan Support role is responsible for software, government, finance, credit, training, auditing, security, reporting, research, insurance.
To write great resume for loan support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Loan Support Resume

The section contact information is important in your loan support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Loan Support Resume

The section work experience is an essential part of your loan support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous loan support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular loan support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Loan Support resume experience can include:

  • Comfortable handling and reviewing sensitive documents (credit reports, tax documents, etc.) and maintaining confidentiality
  • Sound knowledge of the latest UCP, URR, Incoterms, URC & URDG Rules and Regulations that apply to documentary credits
  • CDCS qualification is desirable but not essential
  • Manage logistics including delivering final diligence models to clients, billing, invoicing and other time sensitive transactional issues. This includes daily interaction with loan sellers and Midland’s contractors to ensure timely delivery of loan level information which facilitates the underwriting process
  • Commercial construction experience
  • HS Diploma, GED or Foreign Equivalent required

Education on a Loan Support Resume

Make sure to make education a priority on your loan support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your loan support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Loan Support Resume

When listing skills on your loan support resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical loan support skills:

  • Solid communications planning/organization skills,
  • Moderate to strong Excel experience
  • Experience in commercial loan servicing or equivalent including expertise in handling complex commercial loan packages
  • Work in a service oriented environment with high work volumes, deadlines, and managing changing priorities
  • Previous experience in booking commercial loans and participation loan processing
  • Demonstrate capability of independently processing the less complex loans

List of Typical Skills For a Loan Support Resume


Skills For Commercial Loan Support Specialist Resume

  • Understanding of and experience working with commercial property and liability insurance policies and products
  • BA processing experience
  • Universal Associate or teller experience required
  • Experience in Mortgage file/pipeline management
  • Proficient use of computer software including Word, Excel, loan servicing systems and other office equipment
  • Review and analyze appraisals, closing statements, loan documents and operating statements
  • Provide technical training to others

Skills For Loan Support Analyst Resume

  • Possess working knowledge of commercial loans, regulations, policies and procedures
  • Knowledge of standard accounting rules
  • Work in a service oriented environment with high work volumes and deadlines
  • Familiarity with loan documentation, property valuation and/or Commercial Mortgage Backed Securitization
  • Adaptable and pays close attention to detail
  • Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements

Skills For Loan Support Senior Rep Resume

  • Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions
  • Specialized functional experience, ability to read, write, and speak English
  • Experience with Laser Pro
  • Apply commercial insurance knowledge to review and complete the insurance compliance review
  • Input accurate policy information into the system
  • Monitor escrows and disburse premium payments
  • Collect insurance documents to confirm policies are in force

Skills For MB Consumer Loan Support Specialist Resume

  • Follow-up, with a sense of urgency, to resolve possible non-compliance in relation to the insurance coverage
  • Comply with the insurance requirements from the loan documents, Pooling and Servicing agreements, applicable laws and regulations, client contracts and investor guidelines
  • Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received
  • Knowledge of operational procedures, practices, and policies
  • 75-85 % of the day would be clerical work
  • Analyzes title insurance commitment reports including title exceptions, and responsible for preparing title/escrow instructions. Responsible for reviewing final title policy to ensure it complies with the title/escrow instructions and confirms that the bank’s lien position is accurate

Skills For Investments Bank Loan Support Senior Consultant Resume

  • Correspond with HOA companies and their attorneys, as well as PNC’s foreclosure attorneys
  • Responsible for understanding complex commercial loan products and documentation, regulation, policy and procedure changes and apply changes to work process. Seeks opportunities for process improvement
  • Responsible for providing outstanding customer service, respond to requests including escalated problems and make recommendations to internal and external customers
  • Review all flood insurance mail and update Flood Tracking on Bankway when new Flood Declaration has been received and review for accuracy of specific information and coverage amount
  • Obeys all applicable federal laws, rules and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
  • Pull monthly Flood Insurance Report for expiring policies on Bankway
  • Daily monitoring of the Expired Flood Report

Skills For Loan Support Analyst Lsam On Call Resume

  • Daily monitoring of the Core Logic Flood Determination Report
  • Assist loan officers and their assistants with questions regarding their members flood insurance policies
  • Contact insurance companies to update mortgage clause and loan numbers on policies
  • Place calls to insurance company to acquire updated policy information
  • Pull weekly Flood Insurance Report for new loans booked and verify information on Bankway

Skills For Commercial Loan Support Resume

  • Send the Flood Renewal Letter to members and loan officers on the day the flood insurance expires if the policy hasn’t been renewed by an agent and request proof of insurance within 45 days
  • Assist in the daily review of flood insurance approval process
  • Perform loan servicing activities such as general loan maintenance, processing loan payments, payoff quotes, analysis of customer accounts, preparation of annual statements, balance and reconcile General Ledger accounts
  • Responsible for providing outstanding service and respond to requests from internal and external customers
  • Responsible for providing outstanding customer service; respond to requests and make recommendations to internal and external customers
  • Responsible for understanding commercial loan products, required documentation, workflow, regulation, policy and procedure changes

Skills For Loan Support Specialist, / Researcher Resume

  • Identify and resolve exceptions through monitoring of system output
  • Maintain knowledge through coursework and on-the-job training. Perform work accurately and within assigned deadlines
  • Perform loan servicing activities such as system maintenance to document or release loan collateral, collateral follow-up for lien perfection or release, insurance, tax and escrow monitoring
  • Responsible for understanding complex commercial loan products and documentation, regulation, policy and procedure changes and apply changes to work process
  • Complete MSP transactions to appropriately maintenance Mortgage, HEIL, and HELOC accounts based on customer request and items identified in daily reporting
  • Maintain electronic images of all documents produced and provide documents when requested to various departments within the business area

Skills For SBA Loan Support Specialist Resume

  • Perform work accurately and within assigned deadlines
  • Complete complex activities such as maintaining and updating index rates, establishing non-default modifications, auditing regulatory notices, and other high risk activities
  • Complete data analysis through custom and automated reporting to ensure data integrity throughout our processes
  • Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required

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