Key Account Specialist Resume Sample

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Cayla Adams
873 Justina Inlet,  Chicago, IL
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Work Experience

Key Account Specialist
10/2016 - PRESENT
New York, NY
  • Building advocacy for Shire’s products
  • Strong analytic skills (Profitability analysis required)
  • Willingness to travel though USA
  • Willingness to travel through USA
  • Core knowledge of the 10 Nestlé Corporate Business Principles and expert knowledge in our areas of responsibility
  • Medical communication expertise
  • Product and category knowledge
  • Identifying potential customers
Senior Key Account Specialist
06/2010 - 08/2016
San Francisco, CA
  • Meeting regularly with current and potential clients to present and sell Merit products and to explain their benefits
  • Making in-service presentations to clinicians, explaining new products and their use
  • Maintaining contacts with clients to monitor their satisfaction with products and that their needs are understood and met
  • Preparing and submitting pricing contracts to clients for products. Resolving problems with clients regarding manufacturing or delivery problems, if they occur
  • Demonstrate understanding of your country’s and region’s healthcare system and how it impacts on your territory business
  • Communicates and exchanges information between all regional team members and marketing teams to ensure maximum awareness of local business issues / opportunities and company’s strategy and share best practice
  • Adhere to and comply to Shire Local and Global guidelines and national health regulations
  • To be curious about our customers world, and debate and challenge customer’s attitudes and behaviours in support of disease awareness messages
  • Engage with KOLs and product champions; maintain a list of speakers and co-ordinate speaker meetings and symposia through close liaison with Sales Manager and colleagues
Key Account Specialist Alternate Channels
11/2005 - 01/2010
Dallas, TX
  • Achieve an acceptable level of understanding of all relevant training/marketing materials. ( the individual has assimilated the key learning points and is to perform a given task properly according to them)
  • Deliver marketing, medical and disease awareness goals of the business
  • Develop and manage relations with Key Opinion Leaders in the territory, local Health Care Authorities and treatment provision chain
  • Monitor relevant tenders in the region and support distributor’s participation
  • Partners with Navigation’s Strategic Sales team to build credibility inside Key Accounts
  • Strong understanding of Texas Market Conditions within Grocery and C-store
  • Advanced Communication Skills and Presentation Skills
  • Proven Positive Sales Initiative Building to include: Planning, Execution and Coordination
  • Proven Relationship Leveraging at appropriate levels


University of Texas at San Antonio
2000 - 2004
Bachelor's Degree in Sciences

Professional Skills

  • Demonstrate strong critical analysis and planning skills in reviewing data, understanding trends, preparing and communicating applicable plans
  • Previous experience in identifying and prioritising business opportunities through
  • In-call challenging and influencing skills
  • Very good MS Office skills, including Excel
  • Good presentation and negotiations skills
  • Prior knowledge of spirits industry or experience in on-premise accounts
  • Existing strong relationships with WalMart OTC/HABA buyers is a definite asset

How to write Key Account Specialist Resume

Key Account Specialist role is responsible for analysis, presentation, reporting, planning, marketing, excel, leadership, access, microsoft, commercial.
To write great resume for key account specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Key Account Specialist Resume

The section contact information is important in your key account specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Key Account Specialist Resume

The section work experience is an essential part of your key account specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous key account specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular key account specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Key Account Specialist resume experience can include:

  • Strong interpersonal skills and a track record of working effectively and forming peer-level relationships
  • Strong communication (oral and written) and teamworking skills
  • Effectively servicing and merchandising assigned accounts
  • Build/develop templates and workbooks to effectively communicate pricing changes to respective chain accounts
  • Proficient skills in Microsoft Office including Outlook, Excel, Word, PowerPoint, and SharePoint
  • Proven experience in leading complex processes with end customers, with over millions of dollars sales volume per year

Education on a Key Account Specialist Resume

Make sure to make education a priority on your key account specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your key account specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Key Account Specialist Resume

When listing skills on your key account specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical key account specialist skills:

  • Responsible for managing programming and tracking tools effectively across the multiple sales divisions
  • Have excellent understanding of customer priorities/needs and keep abreast of changes
  • Excellent Latvian, good English and Russian
  • Analytics and Numerical Skills
  • Intermediate Microsoft Excel skills (i.e. - pivot tables / look-ups)
  • Working experience of +/- 1 year might be advantage

List of Typical Experience For a Key Account Specialist Resume


Experience For Senior Key Account Specialist Resume

  • Build and promote strong, long-lasting customer relationships by partnenering with them and understanding their needs
  • Validation and correction of an assortment logistic data, including product palletizing and parameters in the area of a supply chain management
  • Demonstrate a basic understanding of Customer industry or business environment
  • Participate in Customer visits with Sales representative to maintain and develop strong Supplier/Customer relations (travel 5-15%)
  • Establish solid relationships with key customers and partners (such as OTC buyers, retailer pharmacy services, retail operations)
  • Establish solid relationships with key customers and partners (such as OTC & Dermo Cosmetic buyers, retailer pharmacy services, retail operations)
  • Conceptualize events to build relationships, demonstrate expertise, and add value for our clients

Experience For BC Key Account Specialist Resume

  • Informing internal partners on area business needs, sharing information on ongoing projects, customer needs and participating in problem solving discussions
  • Informing about stock shortages including an anticipated product availability
  • Interesting work and opportunity of career growth in big multinational company
  • Creating new business opportunities and customer portfolio
  • Ensuring that retail team members (broker network) have the information necessary - and support to execute the plans
  • Responsible for coordinating pricing, programming, ad space and product allocations for chain accounts
  • Responsible for achieving the sales targets and delivering goals set by the National Sales Manager in a complex buying
  • Focus on selling products and/or upgrading number of product lines in retail accounts (bars/restaurants, liquor/grocery stores/convenient stores)

Experience For Key Account Specialist Alternate Channels Resume

  • Responsible for meeting minute taking and distribution
  • The buying process and final buying decision, different levels of management hierarchies involved and relatively long sales cycles
  • Consistently clarify who the buying influencers and decision-makers are and implement targeting and qualification for
  • Responsible for meeting sales goals
  • Adherence to all Company principles and policies including Nestlé Leadership principles, local Sales policy, Safety and legal regulations

Experience For Executive Key Account Specialist for Adult Adhd Resume

  • Get deep understanding and insight of the main principles of customer’s Health Care related budget, and products reimbursement principles. To
  • Ensure correct product handling and condition on shelf as per company policy
  • Keep sales force appraised of authorized products, promotions and pricing in respective chains
  • Participate in sales meetings and on-site training to remain educated in company policy and industry trends/developments
  • Maintain authorization list for multiple chain accounts in addition to achieving new product distribution

Experience For AWS On Premise Key Account Specialist Resume

  • Educate account staff through preparation and performance of on-site training for clients
  • Support Key Account team - prepare inputs for quarterly meeting, reports, etc
  • Partner with Marketing to identify and develop custom solutions for key accounts
  • Be the local expert on the assigned products in the assigned territory and delivering the medical information
  • Manage and implement assigned sales and marketing projects

Experience For Temporary Key Account Specialist Resume

  • Present new products, maintain pricing levels, manage customer requests, capture V.O.C., update and maintain C.R.M. ( requirements
  • Verification of arrangements regarding scope of additional exposure and control of a supply of exhibition materials, e.g. stands
  • Close cooperation with sales department regarding promo activity
  • Preparation of promo offers, listing files in cooperation with superior
  • Enhance OTC brand availability and visibility in the marketplace by establishing the company as a partner of choice for the OTC segment
  • Be the “sales champion”, for the segment; reinforcing a consumer focused corporate image
  • Develop key working relationships with internal departments

Experience For Lottery Key Account Specialist Resume

  • Suggest and feed into cross functional team activities to leverage area plan of action, ongoing projects & customer needs
  • Enhance OTC & Dermo Cosmetic brand availability and visibility in the marketplace by establishing the company as a partner of choice for the OTC segment
  • Update Customer Volume/Revenuetracking
  • Environment for every key business accounts (including sales vs. competitor sales, sales conversion rates, activity
  • Manage sales opportunities in complex selling environments where there are typically many people who can influence

Experience For Disease Awareness Key Account Specialist Resume

  • Establish relationships with top-venues in our local geographies to gain access to theater, music, sporting, and cultural event tickets
  • Coordinate outreach to West Monroe’s internal client teams and manage logistics for recognizing our key clients
  • Comfortable office in Business-Center
  • Consistently clarify who the buying influencers and decision-makers are and implement targeting and qualification for every complex account’s sales opportunities
  • Actively participate in Marketing Plan elaboration for the Brand, being fully responsible for its implementation in his/her territory(by giving insides from stakeholders needs and feedback from competitor’s strategy)
  • Developing and sustaining ‘partnership’ relationships with all accounts in representative’s territory
  • Actively Participate in promo materials’ testing campaign as required by product manager
  • Create key customer plans to achieve goals and objectives for continued value added partnerships

Experience For Junior Key Account Specialist Resume

  • Maintain a superior level of product, market, reimbursement, formulary, managed care and customer knowledge to accomplish account objectives
  • Develop and maintain strong working relationships with identified customers as well as the Ophthalmics community, with a high science approach focused on identifying needs and providing solutions
  • Maintain an expert operating knowledge of all company policies and guidelines including but not limited to those addressing interactions with healthcare professionals, Compliance and Business Conduct
  • Develop, negotiate, implement and monitor customer specific strategies in line with brand objectives "Account plan", including range development, merchandising / space, promotion, pricing
  • Market Management and Development:Achieve sales goals/objectives in core and non-core accounts by
  • Create and maintain communications contacts within Customer organization and act as a single point of contact for Customer’s representatives and ASCO Sales representatives
  • Coordinate an advanced level of technical support for all products that achieve Customer’s needs (including both technical and speed)
  • Full Customer service and order management including; providing quotations, proposals, technical information, pricing and coordination of other functions (reports, service level and service level improvement programs, Return Material Authorization(RMA), and more) within the guideline of ASCO Terms and Conditions of Sale or Management approved terms
  • Provide logistics support regarding operational flow and supply chain analytical functions

Experience For Key Account Specialist, CNS Resume

  • External: Physicians, pharmacists, nurses, others depending on brand plan
  • Internal: In-field team members, Sales Management ( NSM), KAM (Key account Manager) Brand Manager, Medical team, Training and Customer Excellence
  • Proactively shaping relationship with customers at multiple levels and in multiple functional areas within the customer’s organization
  • Understand and map funding stakeholders’ environment and market dynamics
  • Implement best practices with regards to data integrity. This includes performing database de-duping and cleanup procedures in addition to enforcing standards and procedures to ensure data quality
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert
  • Being involved in activities with and around their accounts (IE: committees, functions, charity events, etc.)

List of Typical Skills For a Key Account Specialist Resume


Skills For Senior Key Account Specialist Resume

  • Demonstrate strong communication, leadership and presentation skills
  • Achieve sales goals set by the Manager in a complex buying environment Use the styles and selling skills tools
  • Master with expertise AbbVie Communication Challenger behavior and selling skills
  • Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s)
  • Monitoring sales performance and other key effectiveness indicators
  • Experience engaging in an automotive purchasing environment focusing on long term contract negotiations and supply agreements required

Skills For BC Key Account Specialist Resume

  • Solid business acumen in order to maximize trade opportunities in distribution, shelving and merchandising
  • Strong financially oriented individual (ease with manipulating and understanding numbers)
  • Ambitious, client-focused individuals who are experienced with implementing new ideas and managing crucial accounts are encouraged to apply
  • Strong capability in planning, collaboration and problem-solving
  • Work with Marketing to develop effective annual sales and training materials
  • Data processing/analysis experience using MS Excel required
  • Proven sales track record in outstanding sales performance
  • Review customers' credit status, collect monies owed for product and partner with Customer Service Department to ensure accounts remain in good standing

Skills For Key Account Specialist Alternate Channels Resume

  • Contribute to maintaining good relationship with customers
  • Analytical thinking | strong customer orientation | commercial awareness
  • No less than 5 years of Automotive OEM/Tier selling experience
  • Experience developing applications in a specification driven business with automotive OEM and/or tier supplier
  • Experience with platform planning and proficient with CRM systems
  • Experience in long-term selling cycles to large, global, complex and multi-disciplined key accounts
  • Strong planning and logistical background
  • Maintains excellent ongoing knowledge of disease areas, product and competitors
  • Demonstrate leadership with peer groups and management helping to propagate a single team approach to the business

Skills For Executive Key Account Specialist for Adult Adhd Resume

  • Demonstrated ability to handle detail and follow through on work projects
  • Demonstrated ability to understand mechanical application of marine products
  • Consistent field visits to assigned / agreed Industrial Accounts and establish strong business relationships/partnerships with the targeted accounts
  • Plan, organize and deliver effective and approved presentations of Shire’s offerings to increase understanding and acceptance
  • Sales experience in agribusiness
  • Demonstrated knowledge of crop production

Skills For AWS On Premise Key Account Specialist Resume

  • Develop strategic, efficient and cost effective account plans that are aligned to the marketing brand plan and national ADHD adult strategy
  • Experience in Sales or related field
  • Preferably 5 years’ experience in other pharmaceutical products with similar product lines handled
  • Education in finance, economics or IT, first banking experience
  • 4 – 5+ years of related sales experience
  • Plan and implement effective professional education programs
  • Promote and demonstrate fine wine and spirits knowledge within a set geographic region to increase sales among high profile restaurants and retail accounts
  • Establish and keep strong relations with decision makers of key accounts (cluster agronomists, buyers, directors, etc.)

Skills For Temporary Key Account Specialist Resume

  • Proven track record of success in sales performance within respective therapeutic areas (Gastrology & Rhumatology)
  • Improving conditions and merchandise accounts by building displays, resetting coolers and displaying point-of-sale items to increase visibility of the brand
  • Identifying major accounts that are not being penetrated with BBC products, and developing a plan to establish business with such accounts
  • Ensuring proper circulation of administrative and accounting documents related to the functioning and implementation of the department's tasks
  • Making analysis and preparing reports with recommendations concerning potential customer development

Skills For Lottery Key Account Specialist Resume

  • Identifying emerging KOL’s
  • Understanding the processes, tools, techniques and theory behind selling the company’s products
  • Building relationships, and being the primary contact for the ultimate decision maker in assigned accounts
  • Developing and leading innovative projects which have led to clear business outcomes
  • Selling to accounts in trade channels including On-Premise and/or Off-Premise customers
  • Partnering with distributors to ensure orders are placed, products are received and business is growing at accounts
  • Conducting waitstaff / bartender educations, beer tastings and evening promotions

Skills For Disease Awareness Key Account Specialist Resume

  • Building the relationships with key decision makers and visiting specialists in the assigned region
  • Creating innovative approaches to the business and coordinate all sales, marketing and support activities between company and the major accounts
  • Planning and Management, including venue research, vendor management, logistics coordination, and overall event design for client events
  • Developing and implementing sales strategies and tactics under manager supervision
  • Marketing and Merchandising
  • Collecting information about the unmet needs in clinics regarding better patient support

Skills For Junior Key Account Specialist Resume

  • Preparing marketing materials for NDD and ENDO Nurses
  • Executing point-of-sale programs at retail to standard
  • Delegating to appropriate wholesaler team
  • Influencing HCP attitude and behaviour
  • Keeping within agreed budgets
  • Helping to run seminars/events
  • Coaching of other medical representatives

Skills For Key Account Specialist, CNS Resume

  • Determining what change of attitude/behaviour is required from HCP’s to impact positively on our products/brands
  • Having extensive knowledge of the company’s products
  • Communicating issues, opportunities and market intelligence with appropriate management through written, electronic and verbal means
  • Covering East Miidlands and Yorkshire region
  • Tracking Customer Media and Leaflets
  • Coordinating multi-level, multi-department interface in larger properties various activities

List of Typical Responsibilities For a Key Account Specialist Resume


Responsibilities For Senior Key Account Specialist Resume

  • Broad commercial skills, customer-oriented approach and proven ability to build customer relationships
  • High level of selling skills and regional management
  • Work with a variety of internal partners and manage time effectively
  • 5+ proven B2B sales experience in the industrial, military market
  • Demonstrate deep knowledge of assigned Janssen´s products and competitors (testing on the meetings, feedback from managers and external customers)
  • Excellent planning and organization of territory time
  • Good command of English in both written and reading

Responsibilities For BC Key Account Specialist Resume

  • Contribute in establishing strong customer knowledge and market intelligence
  • Demonstrate ability to understand business environment
  • Previous experience in the pharmaceutical sector of min.2-3 years is mandatory
  • Educate on site of care offerings to support patient access and experience
  • Plan and implement effective professional SEP and peer-to-peer programs as needed
  • Gaining knowledge of key customer’s business operations and coordinating multiple and diverse options for selling the company’s products to each
  • Performing technical training

Responsibilities For Key Account Specialist Alternate Channels Resume

  • Translating sales strategies into specific operational sales objectives
  • Taking part in commercial meetings with clients
  • Visiting NDD and ENDO nurses
  • Providing trainings to nurses re: Rebismart and Easypod
  • Monitoring trade agreements
  • Collecting market insights from clinics

Responsibilities For Executive Key Account Specialist for Adult Adhd Resume

  • Executing BBC freshness standards
  • Willing to learn/improve
  • Internal cooperation with key functions (Customer Service & Logistics, Retail Marketing, Regional Marketing)
  • Device management: delivering devices to nurses, device stock management, device problem solving and complaint management
  • Identify customer needs by gathering information and building long-term

Responsibilities For AWS On Premise Key Account Specialist Resume

  • Work closely with all the supporting persons including other sales colleague, AS, Sales Assistant etc.
  • Control ordering and administrative process of sales to KA
  • Drive and control marketing activities towards key accounts
  • Support key planning processes with information about key accounts
  • Possess own vehicle and willing to travel outstation
  • Develop sales programs to move obsolete and slow-moving inventories through the aftermarket sales channels
  • Assist in sales meeting preparation and participate in these meetings where applicable
  • Accountable for tracking global programs via a CRM system
  • Manages special projects and ensures the CSV and Operational team and ISC team is fully engaged in regular, ongoing major business-

Responsibilities For Temporary Key Account Specialist Resume

  • Creates and maintains all SOPS and responsible to fully implement existing and new business-
  • Work directly with the ARM to manage on premise account support budgets (actively working to reduce spend)
  • Direct point of contact for Distributor Management team (Sales Manager, and On premise route managers) for all issues concerning key accounts
  • Review the shopping orders and refills
  • High-performing | action-oriented
  • Commercial messaging about the devices and patient support to nurses
  • Documentation handling for device requests and delivery
  • Stay apprised of federal, provincial and local laws affecting the beverage/alcohol industry within account responsibility

Responsibilities For Lottery Key Account Specialist Resume

  • High technical understanding
  • Willingness to extensive driving throughout Ukraine with substantial amount of field work and communications
  • Knowledge and understanding of the issues and developments within one of the specific industries is essential for this role
  • Maintain sample inventory for tasting in accounts
  • Assist KAM/RBM and local marketing
  • Collect and report the information of marketing, distributors and competitors

Responsibilities For Disease Awareness Key Account Specialist Resume

  • Design, organize or participate in the customers meeting, evaluate and report the results
  • Assist to implement various marketing promotion plans requested by RBM
  • Monitor all competitor activities, including consumer offers, medical conferences and round tables and report it to management
  • Sales and Key Account Specialist training
  • Navigation, NSE and CMF product training
  • Accurate, professional, well organised and reliable working style

Responsibilities For Junior Key Account Specialist Resume

  • Based out of the Irving office
  • Coordinate with internal staff and partners
  • Provide administrative support that would include, but not be limited to: calendar management and coordination, scheduling, executive level conversations, internal meeting set-up and various aspects of project management
  • Monitor local market conditions for changes that impact BIAH Vietnam business
  • Bilingual (English & Arabic)
  • Submission of Payment Conditions in Co-operation with the Master Data Team
  • Communication of Price-Promotions to the Field force
  • Management of deviations on receipts
  • Support in preparation of Customer Visits (Sales Material, Samples, etc.)

Responsibilities For Key Account Specialist, CNS Resume

  • Adaption of Mondelez article data to customer-specific article data
  • Support of Key Account Manager
  • Representation of Trade Deal Analyst
  • Every complex account’s sales opportunities
  • Resource by all relevant stakeholders
  • Manage and execute against key account program budgets

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