Key Account Manager Resume Sample

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Darion Auer
95907 Jaida Course,  Detroit, MI
+1 (555) 577 4432

Work Experience

Regional Key Account Manager
03/2016 - PRESENT
Phoenix, AZ
  • UBS’s on-line strategy and implementation
  • Develop creative catalogue promotions designed to profitably grow WBHEG’s volume within the account
  • Collaborate with VMI to effectively communicate and manage customer’s open to buy requirements
  • Crocs is a growing company operating in 129 countries, delivering over 250 fresh styles of clogs, flip flops, sandals, toning shoes, boots, and colorful licensed products, selling 40 million pairs of shoes annually
  • Crocs offers a substantial benefits program. We are proud to offer our employees: healthcare, dental and vision; 401K company match and immediate vesting; FSA; Employee Assistance Program; complimentary shoes; and several discount programs to choose from
  • The Crocs Family is built on a foundation of Trust, Teamwork and Fun!
  • Report to all superiors
  • Sell-in and agree on sell-through support. Formalize specific Account’s Marketing Plans Proactively lead the alignment of the sell in/ out process across internal functions for the Key Account team
  • Monitor the progress of assigned accounts KPIs to ensure target achievement
Junior Key Account Manager
08/2013 - 02/2016
New York, NY
  • Monitor & report customers and competitors activities and propose/ initiate/ take actions
  • Ensure customer compliance with trade agreements (i.e. trade terms)
  • Sell-in and agree on sell-through support. Formalize specific Account’s Marketing Plans
  • Distribution: maximize product lifecycle revenue / profitability at assigned customers from presell, to launch, and beyond. Leverage product evangelism, consultative selling, and customer expertise to gain customer alignment to plans
  • Merchandising / trade marketing: direct the creation of customer specific merchandising and marketing programs to maximize in store and online ROI
  • Forecasting: communicate product launch and ongoing inventory needs within EA. Align customer to product forecast expectations. Maximize product launch and quarterly forecast accuracy
  • Proven track record of Accounts retails experience, ideally within digital products and services
E-commerce Key Account Manager
05/2010 - 03/2013
San Francisco, CA
  • Demonstration of strong commercial awareness and judgment
  • Proven track record of maintaining, developing and managing client relationships
  • Customer Focussed: Able to build effective customer relationships and respond to customer needs quickly. Develops strategic partnerships and sets and monitors internal and external service standards
  • Collaborative: Able to work well as part of a team, and liaise successfully with colleagues at all levels across the business
  • Proactive: A positive, enthusiastic and motivated individual able to work on their own initiative
  • Communicator: Excellent communication skills, with the ability to communicate effectively at all levels internally and with the customer
  • Professional: Able to represent EA to the high standard customers have come to expect, operates with integrity and is commercially aware


University of Saint Mary
2005 - 2009
Bachelor's Degree in Business Administration

Professional Skills

  • Proven sales ability including outstanding negotiation skills, persuasive ability and excellent communication skills
  • Customer-oriented with strong relationship building skills as well as strong negotiation skills
  • Prioritizing skills, time management skills
  • Excellent communication skills, both in written and oral (including skills in developing and delivering presentations)
  • Solid presentation & negotiation skills aligned with excellent inter-personal communication skills, including senior management
  • Strong communication/presentation skills and listening skills in local language and English
  • Excellent relationship building skills and communication skills in English and Arabic

How to write Key Account Manager Resume

Key Account Manager role is responsible for negotiation, presentation, interpersonal, analytical, english, business, customer, selling, relationship, leadership.
To write great resume for key account manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Key Account Manager Resume

The section contact information is important in your key account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Key Account Manager Resume

The section work experience is an essential part of your key account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous key account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular key account manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Key Account Manager resume experience can include:

  • Proven effective communication skills & negotiation skills
  • Skills include good negotiating skills. Strategic planning understands healthcare contracts and GPO’s. works well within a team
  • Excellent communication skills, as well as leadership and team management skills
  • Strong interpersonal skills: Very good communications and negotiating abilities as well as high presentation, relationship management
  • Results orientation and strong decision making skills with the ability to prioritize multiple
  • Effective and persuasive communicator with excellent presentation skills

Education on a Key Account Manager Resume

Make sure to make education a priority on your key account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your key account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Key Account Manager Resume

When listing skills on your key account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical key account manager skills:

  • Strong analytical skills and a general commercial awareness. Strong PC Skills
  • Excellent French skills and good English skills
  • Strong ability to influence with experience of presenting and negotiating effectively whilst building strong relationships
  • Strong communication skills and highly developed persuasiveness, influencing and negotiating skills
  • Excellent client relationship skills; persuasive and able to win others round to own way of thinking, and to effectively manage clients’ expectations
  • Excellent communication/presentation skills and listening skills

List of Typical Experience For a Key Account Manager Resume


Experience For Regional Key Account Manager Resume

  • Confident and personable manner, contact strength, excellent negotiating skills, team skills and organizational talent
  • Skilled in phone-based business development with strong objection-handling and negotiation skills
  • Sell effectively both over the phone and face to face with demonstrable cold calling experience and effectiveness in B2B sales
  • Build and maintain strong, lasting business relationships with both clients and colleagues through excellent interpersonal skills
  • Demonstrate strong verbal and written communication skills and consistent follow up to the key principals of assigned accounts
  • Superior communication and marketing skills including the proven ability to prepare and deliver presentations and also clearly communicate concepts and ideas
  • Maintain good product knowledge and selling skills
  • Enthusiastic, goal-driven, people orientated, excellent listening skills
  • Excellent Communication (presentation/ oral & written, interpersonal and influencing skills)

Experience For Junior Key Account Manager Resume

  • Strong initiative, problem solving and leadership skills
  • Excellent analytical, thinking and communication skills
  • Excellent selling skills with successful track record
  • Strong communication and networking skills as well as intercultural competencies
  • Strong stake holder management and relationship building skills
  • Your sales and consulting personality is characterized by eloquence and strong negotiation skills

Experience For Assistant Key Account Manager Resume

  • Good negotiating skills to achieve ‘win-win’ deals with our accounts / customers
  • Excellent oral and writing communication, presentation skills
  • Organised: Effectively priorities actions and manages deadlines
  • Strong computational and financial analysis skills
  • Strong computer skills (Excel, PowerPoint, Siebel, SAP, database analytics)

Experience For E-commerce Key Account Manager Resume

  • Excellent skills in English and Portuguese
  • Strong computer skills (Excel, PowerPoint, Siebel, SAP)
  • Good analytical and strategic skills with a long-term vision
  • Good command of English and Chinese communication skills
  • Strong computational and financial analysis skills, need to be proficient with large data sets
  • Strong computer skills (Excel, PowerPoint, database analytics)
  • Proven track record and a very solid experience within sales in FMCG
  • Priorities work effectively an pay attention to detail

Experience For Operational Key Account Manager Resume

  • Strong 10 years of experience selling in the network environment with deal size averaging $100K
  • Persuasive and convincing presentation and selling skills
  • Strong business understanding of the online market. Experience and knowledge of digital sales and trade marketing is required
  • Multi-task effectively without confusion regarding multiple account issues needing issue resolution
  • Proven experience with creating and analysing business cases

Experience For OEM Key Account Manager Resume

  • Valid «В» category driving license, over 1 year of driving experience
  • Proven evidence of creating and implementing programs in a key account which increase sales
  • Experience of effective revenue tracking and sales activity, preferably using a CRM and MS Excel
  • Effectively planning and monitoring the accounts’ performance against business plan, develops alternative strategies when needed
  • Be a selling expert: demonstrate a comprehensive knowledge of selling principles, and strong communication
  • Demonstrated strategic sales performance, building customer relationships, consulting and business development experience are essential
  • Effectively manage and resolve customer conflict during negotiations related to company initiatives

Experience For Group Key Account Manager Resume

  • Initially no direct man management but influencing skills required for both internal and external contacts
  • Well-developed interpersonal skills enabling teamwork and clear communication
  • Creative problem solving skills for complex business challenges
  • Proven experience of successfully working in an individual in Art & Graphics industry
  • Interpersonal, problem-solving and communication skills
  • Self-motivated, with the ability to work autonomously as well as working effectively as part of a team
  • Exceptional communicator with impeccable interpersonal and relationship building skills
  • Demonstrable experience in a similar consultative sales position with experience managing a sales team
  • Proven to deliver rare disease market access strategies that result in funding, i.e. has current rare disease experience and networks established

Experience For Digital Key Account Manager Resume

  • Credible knowledge and experience with general sporting goods with a focus on apparel
  • Credible knowledge and experience with general sporting goods with a focus on footwear and apparel
  • Proven sales track record - ability to set sales strategy, successfully drive execution and deliver solid financial results, , meeting sales quota
  • Proven experience selling to UK Department of Defense and Prime Contractors
  • Exceptional selling or motivational skills
  • Strong influencing and negotiation experience
  • Coordination skill to ensure the team work of various partners in delivery of effective marketing programs

Experience For Key Account Manager Lead Resume

  • Proven experience and detailed understanding of the EW&C domain
  • Field sales experience or related marketing services experience
  •  Advanced skills in resource collaboration with Marketing and Sales Teams
  • Interpersonal Skills/Communication, business acument, influencing
  • Developed analytical, strategic and problem solving skills

Experience For International Key Account Manager Resume

  • Job Specific Skills: Technical product knowledge, sports market and trends, competition and competitors, market and product knowledge, merchandising management
  • Generic Skills: Selling, customer service
  • Prior experience working with retail buyers
  • Proven Key Account Management experience, including management of negotiations at C Suite level
  • Have experience with business development and a proven track record of successful prospecting
  • Demonstrates an overall understanding of company’s vision, priorities and financial objectives

List of Typical Skills For a Key Account Manager Resume


Skills For Regional Key Account Manager Resume

  • Good influencing skills, customer-facing skills, solutions-oriented mindset
  • Excellent contextual selling skills with proven record of performance
  • Strong skills and experience in use of key account planning
  • Excellent written and oral communication skills including strong presentation abilities so to transmit with impact
  • Strong planning and organizational skills; able to manage multiple priorities
  • Strong client management, problem solving, effective communication, negotiation and organization skills
  • Demonstrate excellent communication skills
  • Demonstrates strong communication skills and has the ability to interact with all levels of both the customer’s and Cobham organization
  • Outstanding planning and organization skills and evidence of execution on plans

Skills For Junior Key Account Manager Resume

  • Solid financial skills, including an understanding of refining and marketing economics
  • Advanced selling/key account management skills, including delivering a tailored sales experience, based on needs-based selling
  • Demonstrate active listening skills as a springboard for creating relevant value to customers and key Cystic Fibrosis stakeholders
  • Demonstrated aptitude to hone relationship building and over selling skills
  • Effective negotiating powers and influencing skills
  • Persuasive selling, demonstrated negotiation and problem solving skills
  • English skills: good at both speaking and writing
  • Strong presentation skills, ability to work with different levels or functions within the organization, familiar with senior management reporting
  • Proven Key Account Management experience or experience of managing Accounts with multiple locations / business units

Skills For Assistant Key Account Manager Resume

  • Excellent client relationship building and sales development skills
  • Strong networking and project management skills, and the ability to work with diverse, international and multi-cultural teams
  • Strong communication and presentational skills, including fluent written and spoken English
  • Demonstrates expertise in relationship skills which promote and enable a deep understanding the customers’ business goals and objectives
  • Intuitive, innovative and evidence based problem solving skills
  • Shows a clear understanding of customer needs / solid relationship buildingskills
  • Good analytical, planning and presentation skills
  • Strong oral, written communication, and presentation skills (including Advanced usage of Excel, PowerPoint)
  • Good IT skills, with understanding of systems and processes

Skills For E-commerce Key Account Manager Resume

  • Customer Savvy - acts with the customer in mind and maintains effective relationships while maneuvering through complex situation effectively
  • Very strong planning and organization skills
  • Experience in field sales, management, marketing, technical or business development, Chemical Industry sales experience is a strong asset
  • Solid hands-on experience in an analytical role, previous experience in a financial analysis/planning role an asset
  • Excellent communication skills in English and a local language, competent partner at all levels. Speaking multiple Nordic languages is a definite asset
  • Key account management skills; strong understanding of customer needs, structure and business drivers 3- 5 years
  • Strong networking skills with External and Internal business partners such as hotels sales leaders and General Managers

Skills For Operational Key Account Manager Resume

  • Decisive with strong planning and organizational skills
  • Strong English-language business communication skills, both written and spoken, suitable for an Australia corporate setting
  • Excellent interpersonal, problem solving, organizational, communication skills
  • Demonstrated strategic selling skills in complex sales situations
  • Excellent communication, interpersonal & organization skills

Skills For OEM Key Account Manager Resume

  • Very strong interpersonal and presentation skills
  • Annual gross salary: starting from EUR 56.720 (acc. to collective bargaining agreement), significant overpayment according to skills and experience
  • Proven Time Management and Organizational Process skills required
  • Strong presentation skills. Inclined towards Solution selling- able to influence and persuade others to take action or gain buy-in
  • Preferably a solid track record of hematology experience, or specialist hospital experience
  • IT literate, strong analytical skills

Skills For Group Key Account Manager Resume

  • Strong teamworkskills, especially in a cross functional team environment
  • Team player in all aspects – proven collaboration skills
  • Excellent written and verbal skills with the ability to deliver quality presentations to prospective customers
  • PowerPoint presentation skills and the ability to deliver strong Presentations to small groups (1:1 up to c5 people)
  • Excellent communication skills and capacity for teamwork
  • Fluent in Italian + very good English language skills
  • An accomplished team player with excellent people skills

Skills For Digital Key Account Manager Resume

  • Exceptional communication skills (oral & written), solid presenter and documentor
  • Demonstrated experience of proven track record of sales excellence
  • Good PC skills (Words, Excel, Power point and Google mail) and web site knowledge
  • Display excellent interpersonal and oral and written communication skills
  • Strong communication skills at all stakeholder levels
  • Excellent verbal and written communication skills in Englishn French and Spanish, Italian as a nice to have. Confident presenter
  • Fluent written and spoken Turkish language. The position also requires good English in written and verbal communication skills,

Skills For Key Account Manager Lead Resume

  • Excellent negotiation & sales skills
  • Solid and relevant sales or account management experience and/or solution sales management experience. Able to prove record of success
  • Growing sales, profit, and market share while effectively managing trade expenses
  • Outstanding communications skills, in writing and face-to-face
  • Outstanding communication skills both internally as well as externally
  • Outstanding communication skills are essential with the ability to communicate credibly at all levels; influence key stakeholders

Skills For International Key Account Manager Resume

  • Be savvy in creating presentations that tell a compelling story, are engaging and effective in communicating a strong, productive end in mind
  •  Proven experience building, maintaining and leveraging relationships
  • Prior experience working with sales cycles lasting 6 months or longer
  • Superior commercial aptitude, negotiation skills and an expert building and maintaining long cycle time business relationships
  • Knowledgeable about competitor analysis, product positioning strategy, pricing strategies and other tactical skills

List of Typical Responsibilities For a Key Account Manager Resume


Responsibilities For Regional Key Account Manager Resume

  • Act as expert by providing guidance to site owners/internal clients on digital solutions, information architecture, best practice and usability, prior to build and launch
  • Strong communication skills with the ability to interact and negotiate effectively at all levels within the organization as well as with external customers
  • Strategic perspective combined with strong executional skills. Strong analytical capabilities, expertise in driving online operation KPI
  • Excellent analytical skills with advanced ability in interpreting and analysing data/statistics/reports etc
  • Excellent analytical skills & problem solving
  • Proven sales experience with experience working in NHS / Private Healthcare

Responsibilities For Junior Key Account Manager Resume

  • Strong key account management skill set, including both consultative and technical sales experience, to support growth of 3M solutions
  • Excellent project management skills and deep marketing knowledge to steer and organize different internal and external cross-functional stakeholders
  • Excellent verbal and written communication skills in English, French and Spanish, Italian as a nice to have. Confident presenter
  • Excellent English and German communication skills, both written and verbal
  • Whitegoods, Brown Goods, Small Consumer Durables or FMCG experience
  • Account management experience gained in FMCG sales; proven track record /sales experience with key international or local retailers

Responsibilities For Assistant Key Account Manager Resume

  • Strong sales ability with a proven record of researching, prospecting, developing relationships, negotiating and closing sales is required
  • Experience managing a sales team with a proven track record of attaining and exceeding goals
  • Creative problem solving, and customer and marketing analysis skills
  • Prior experience in business development / sales / sales-engineering /consulting, preferably in the technology, Internet, e-commerce sectors
  • Excellent Sporting Goods industry - customer and market - understanding

Responsibilities For E-commerce Key Account Manager Resume

  • Team player with outstanding collaboration and interpersonal skills
  • Elling experience with proven record of success
  • Relevant experience or engagement within the food sector, preferably with KAM experience, especially within Storhusholdning (AFH)
  • Effectively sell Hologic’s sales message to all customers in the targeted territory: Paris and surrounding areas
  • Decision quality and timely decision making & analytical skills

Responsibilities For Operational Key Account Manager Resume

  • Account management experience within a technical market and/or selling technical products or raw materials/rolled goods
  • Exemplary and engaging communication, presentation and negotiation skills
  • Technical background and process engineering skills
  • Demonstrate an ambitious and energetic individual with strong work ethic who enjoys being challenged and displays a desire to expand and grow with Commonwealth
  • Proven major account sales ability with a strong record of achieving significant sales growth

Responsibilities For OEM Key Account Manager Resume

  • Sales experience selling products in the diagnostic/ medical market or equivalent combination of education and experience
  • Ideally from within the Sporting Goods industry with experience of the key retailers
  • Demonstrates passion for improving Cystic Fibrosis patient care delivery and strong customer orientation and insight
  • In-depth understanding of the BFSI industry to effectively tap opportunities
  • Negotiation/Influencing skills

Responsibilities For Group Key Account Manager Resume

  • Criticism handling skills
  • Trained in best practice selling skills
  • Proven experience in managing key account
  • Effectively driving revenue delivery by utilization of IHG’s sales tools and rate products
  • Strong record of building relationships based on effective communications and collaboration with internal colleagues as well as external customers

Responsibilities For Digital Key Account Manager Resume

  • Deploy time management and priority setting skill to ensure optimum productivity
  • Demonstrated and proven track record in managing a team of field sales employees, in line with the success in field sales management
  • Working experience in multinational companies with key account management experience desired
  • High level selling skills
  • Demonstrated experience in successful sales and key account management
  • Account Management with a proven record in fashion accessories/ lifestyle or high end consumer goods in the UK
  • Work with Commercial Manager and internal stakeholders to ensure services are delivered effectively against set KPI’s
  • Effectively implement strategies, monitor category performance versus plan and communicate accordingly

Responsibilities For Key Account Manager Lead Resume

  • Functional Competencies: Customer Leadership, Negotiation, Customer Leadership and Presentation Skills
  • Experience in sales (At least 2 years experience in field sales, account management, business development)
  • Solid Sales experience ideally from within the Bio pharm field
  • Possess superb analytical skills
  • Ales experience with high performance/Key account management experience is more considered
  • KAM experience in MNC/3+ years commercial experience
  • Has proven sales and leadership experience within the AV industry.

Responsibilities For International Key Account Manager Resume

  • Identify and effectively qualify sales leads and maintain a sales revenue pipeline as measured in Schneider Electric’s internal CRM systems
  • Communication skills, with ability to clearly articulate goals and objectives. Able to
  • Packaging, printing, paper board making, PE Extrusion and converting experience is preferable
  • Establishing and maintaining strong customer contacts with relevant customer functions and ensuring best in class cooperation at all relevant levels
  • Establishing positive & proactive relationships and working practices with a designated customers through effective cross functional networking
  • Understanding of basic IP, storage encryption or PKI required, previous experience selling network or security hardware desired
  • Managing complex sales activities building strong relationships with NHS stakeholders (lab management, clinicians, finance, and procurement)

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