Global Key Account Manager Resume Sample

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Nicolette Champlin
130 Kozey Plaza,  Chicago, IL
+1 (555) 865 6568

Work Experience

Global Key Account Manager
03/2018 - PRESENT
Dallas, TX
  • Successfully lead cross functional Henkel AE teams maximizing year-on-year growth in sales and profitability
  • Formulation and execution of a regularly updated Key account strategic plan, TP (5 year strategic business plan) and annual KP forecast
  • Provide clear direction and leadership to cross functional Henkel AE team regarding strategy, responsibilities and expectations
  • Provide strategic plan presentations to AE Executive quarterly
  • Responsible for timely and accurate administrative tasks supporting the account strategy
  • Including qualification and implementation of products at the customer locations, forecast updates, maintenance of the customer project pipeline database, preparation of monthly reports to management
  • Developing a strategic and durable partnership between SGS and the AFL Food assigned clients, with senior levels of client base – assisting in providing creative and innovative solutions to Food strategic clients
Garmin Global Key Account Manager
12/2011 - 02/2018
Boston, MA
  • Managing global projects, from inception to full implementation, and expansion
  • Ensuring the successful implementation and delivery of large, diverse and/or complex client specific projects on a global basis, that contractual obligations are fulfilled
  • Managing the development and the deployment of global co-operative agreements within the SGS network, and ensure that agreed and contractual program’s elements are met
  • Monitoring and managing global contract performance, including service delivery (all Food services offering: inspection, testing, auditing, consultancy), back-office activities, complaints, resolutions or mediation processes with appropriate internal or external contacts
  • Monitoring the performance of client specific KPI’s, preparing and presenting Client performance review meetings
  • Developing long term sustainable business partnerships with client accounts, related to any Food services offering: inspection, testing, auditing, consultancy
  • Identify, develop and maintain strong contacts with selected major European customers that have operations and activities around the world
Global Key Account Manager for Some of our top Accounts
12/2006 - 09/2011
Boston, MA
  • Make sure that Hempel is specified with the most suitable and competitive systems
  • Maintain complete and detailed overview of current and future construction projects, primarily in the O&G and power generation segments
  • Initiate and drive all the necessary actions together with the Hempel sales teams in Europe and overseas in order to secure the orders for the targeted projects
  • Be actively involved in the definition and execution of GKA related tasks, from a strategic to a tactical level, always fully aligned with GKAM team
  • Full budget and P&L responsibility for selected GKAs of the company
  • Identify, develop and maintain strong contacts with selected Global customers that have operations and activities around the world
  • Initiate and drive all the necessary actions together with the Hempel sales teams in order to secure the orders for the targeted projects
  • To be actively involved in the definition and execution of GKA related tasks, from a strategic to a tactical level, always fully aligned with GKAM team
  • Full budget and P&L responsibility for select GKAs of the company


Strayer University
2001 - 2005
Engineer's Degree in Polymer Chemistry

Professional Skills

  • Willing to take full ownership, have a pro-active attitude as well as strong collaboration skills and make use of existing and evolving internal networks
  • Strong networking and communication skills with ability to engage and influence internal and external stakeholders towards desired outcome
  • Strong analytical skills to identify trends in client markets and SGS services
  • Lead people and teams and manage people without direct authority; Strong interpersonal and negotiation skills
  • Strong analytical skills to identify trends in client markets and Intertek services
  • Strong customer engagement skills with ability to close deals and deliver sales
  • Self-managed with outstanding project and time management skills

How to write Global Key Account Manager Resume

Global Key Account Manager role is responsible for english, customer, negotiation, leadership, interpersonal, collaboration, business, languages, german, networking.
To write great resume for global key account manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Global Key Account Manager Resume

The section contact information is important in your global key account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Global Key Account Manager Resume

The section work experience is an essential part of your global key account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global key account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global key account manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Global Key Account Manager resume experience can include:

  • Strong computer skills to execute required tactical elements of the role such as forecasting, corrective action management, and sales analyses
  • Excellent written, verbal and interpersonal English skills
  • Capable of working effectively, focused in getting the job done, roll up the sleeves, does not care about prestige
  • Capable of building trust, value and communicate effectively
  • Demonstrate strong business acumen to manage a P&L, working capital, profitability, etc
  • Technical sales experience and experience working with major/key accounts,

Education on a Global Key Account Manager Resume

Make sure to make education a priority on your global key account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global key account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Global Key Account Manager Resume

When listing skills on your global key account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical global key account manager skills:

  • Effective interpersonal skills, able to develop good working relationships with people at all levels
  • Experienced commercial leader with strong people development skills
  • Sales experience or strong trade/marketing experience
  • As a skilled relationship management professional with a proven track record in related experience with half of that being in a senior capacity
  • Strong communication skills – able to plan and facilitate technical discussions with engineering leadership
  • Strong influencing skills, both internally/externally at all levels of an organization

List of Typical Experience For a Global Key Account Manager Resume


Experience For Garmin Global Key Account Manager Resume

  • Effectively utilize consultative selling processes to increase share of wallet and generate mutual growth with new and existing products
  • Experience developing and executing large, multi-business account strategies with cross functional teams
  • Conduct regular business review meetings with the customer covering areas like service performance, business trends, opportunities and customer experience
  • Business management / P&L experience, marketing, or product management
  • More than 10 Years of total sales experience
  • Experience in a value added sales with exposure to large national corporate accounts
  • Understanding formal & informal hierarchy, decision makers, collecting insights at Robert Bosch GmbH
  • Establishing and developing suitable relationship strategies to improve NXPs position at Robert Bosch GmbH
  • Passion for Selling:Consistently obsessed with understanding and shaping customer and market behavior

Experience For Global Key Account Manager, Cranes Resume

  • Gain working understanding of customers’ applications and markets
  • Leads GKA strategic planning process including the generation and execution of an account plan
  • Establishment of an account network as well as providing coaching, support and development to local sales teams
  • Formalized “living” DCS global account strategy detailing opportunities for incremental growth and/or market share gain by line of business and region
  • Facilitates development of solutions with the client as a relationship, helping them design future products and being an ecosystem player in the CBG
  • Tenacious:Pursues goals with energy, drive and a need to finish; Seldom gives upbefore finishing, especially in the face of resistance, rejection or set-back
  • Inquisitive:Leverages the skills of questioning, observation, listening and networking to gain a deep understanding of our customers’ goals, needs and issues
  • Country Business Line Leaders and Managing Directors

Experience For Global Key Account Manager for Some of our top Accounts Resume

  • Professional Services [Finance HR, Marketing, Legal & Risk]
  • Lead commercial capability building and leverage best practice across accounts & regions
  • Proactive stakeholder management to realize account growth, strategy execution and a sound collaborative working environment across Hempel for Global Accounts
  • Contribute to proactively leading the development of Hempel’s commercial culture
  • Act as the single point for the selling of all services and solutions across all business fields
  • Evaluates projects through financial feasibility studies, market research, planning, and its international impact on the business

Experience For Global Key Account Manager M/F Resume

  • Oversee planning and project timetable to ensure commitments made to customer are met in a timely manner and within budget
  • Process lead and coordination role in the annual KAM budget and development planning process
  • Act as escalation point for the customer including operational escalations
  • Coordinate tender planning and ensure execution by the organization
  • Owns and drives the contract negotiations (quarterly and annually), including VPA's and Terms and conditions to increase NXP's share of wallet for all products
  • Deep Knowledge and understanding of international transport and logistics operations across multiple modes
  • Innovative and capable of understanding “the scientist’s” need
  • Result oriented and persistent in order to reach the objectives as well as having a passion for quality

Experience For Global Key Account Manager Allergy Resume

  • Negotiate pricing and agreements to increase global Share of Wallet (SOW)
  • Value proposition, strategic customer plan, roadmap & direction setting
  • Negotiation and responsibility for pricing and agreements
  • Manage multi-level relationship building with all key stakeholders
  • Global coordination and project/opportunity pipeline development and tracking
  • Responsible for facilitating global approach to a range of large key account customers headquartered mainly in the Nordics

Experience For Global Key Account Manager Oems Resume

  • A full current driving licence
  • Mature judgment and decision-making
  • Diversity and cultural training
  • Build high level relationships with key decision makers, research customer needs, coordinate Henkel resources meeting customer needs
  • Build, lead, and motivation of internal support and project teams meeting customer needs
  • Manage, document, and present Added Value efforts meeting customer needs for key influencers/decision makers at account(s). Build and prove partnerships
  • Successfully lead cross functional Henkel AE teams maximizing year-on-year growth in sales and profitability for AE’s largest account, Apple

Experience For Global Key Account Manager Industrial Segment Resume

  • Act as advocate for the customer within BASF, coordinating with internal stakeholders as necessary to meet customer needs
  • Evaluate business opportunities, develop specific customer value propositions and plans for implementation, and selling value-added solutions
  • Support Global Marketing on the identification and development of new business opportunities that are key to the account’s global strategies and requirements
  • Develop customer concept and alignment with the account’s strategies where feasible and present to Performance Chemicals management as required
  • Develop ‘top of the mind’ preference for Solvay within the Key Account
  • Responsible for a higher than average dollar quota/territory compared to the organization’s average quota

Experience For Global Key Account Manager Resume

  • Coordinates the involvement of all stakeholders including company personnel, support, service, and management resources, in order to meet account performance objectives and customers’ expectations
  • Reporting in accordance with Global Key Account Management reporting standards
  • SVP and Business Line Leadership Team
  • Prepare account SOP’s, train the global network in them and monitor activity to ensure SOP compliance. Prompt and accurate respond to client inquiries or assignments
  • Prepare RFI’s, RFP’s, Quotations and Proposals for account head offices as needed
  • Leads the execution of the individual GKA strategy
  • Leads the development of the individual GKA strategies in accordance with Home & Personal Cares strategies

Experience For Garmin Global Key Account Manager Resume

  • Is responsible for and leads the pipeline development for the GKA (Globally) and the RKA (regionally)
  • Focal point for customer knowledge; key contact for BASF`s senior management
  • Be responsive to the customers’ needs and find commercially sound ways within the organization to meet them
  • Be able to discover new business opportunities by understanding the existing customers’ needs and proposing ways to meet them, as well as finding new customers
  • Conduct “key account” analysis and act upon individual plans for each key customer
  • Be in close contact and collaborate with the company’s experts in the areas of Product and Process Development, Planning, Production as well as Regulatory and Quality Assurance

Experience For Global Key Account Manager, Cranes Resume

  • Support Marketing in providing market and competition information to be used for client and strategy development
  • Develops and executes key account strategic and operating plans
  • Manages Key Account P/L to annual operating targets
  • Negotiates and manages global contracts & pricing; maintains global price consistency
  • Establish, lead and develop a high performing Global Key Account Management team
  • Drive activities for internal “Key Account cross-functional teams”
  • Propose relevant market analysis to foresee trends within the area

List of Typical Skills For a Global Key Account Manager Resume


Skills For Garmin Global Key Account Manager Resume

  • Good negotiations and stakeholder management skills
  • Very strong interpersonal, communication and negotiation skills in both Dutch and English
  • Well organized, efficient with proven follow through skills
  • Excellent interpersonal and written communication skills, in both German and English
  • Project management skills and sales experience
  • Advanced analytical skills leading to clearly articulated solutions
  • Advanced presentation skills (concise & convincing)
  • Experienced “hands on” experience with global customer handling
  • Work under pressure, high flexibility, highly developed social-skills and service orientation

Skills For Global Key Account Manager, Cranes Resume

  • Proven experience in a project/contract management related role within a business services provider
  • Extensive experience in the Electronic Component market and specifically experience with CTS Electronic Components products would be an asset
  • Strong executer with ability to establish, develop and drive effective teams
  • Demonstrated ability to establish strong collaborative relationships across functions, geographies and cultures
  • Prior experience selling additives or resins to the CASE market
  • Capable of building trust, value others and communicate effectively
  • Strong account management experience with track record of success including sales management
  • Language skills (fluent in English is a pre-requisite)
  • Superior communication skills, both written and spoken

Skills For Global Key Account Manager for Some of our top Accounts Resume

  • Emerging market experience
  • Understanding of international business, good business English and additional languages would be welcome such as French
  • Experience within a consulting/auditing/ regulatory/ quality control environment or the TIC industry would be highly desirable
  • Understands key accounts’ operating model, decision making process, organizational structure, and develops strong relationships across the customer
  • Demonstrated success of growing a sales territory and successfully selling new products

Skills For Global Key Account Manager M/F Resume

  • Strong at building and sustaining relationships at the highest level in both CEVA and in customer organizations
  • Make effective use of the company’s CRM and GKAM toolboxes as the principal tools in contact management,account development, planning and reporting
  • Proven ability in managing large multi geographical tenders and implementation
  • Market segmentation and application sizing experience required
  • Proven understanding of business, financials, products/services, the market, and account needs
  • Smart Solution selling experience

Skills For Global Key Account Manager Allergy Resume

  • Skilled at leading a virtual team and be able to proactively work commercial issues internally as much as in front of the client
  • International selling experience
  • Experience with building up global account plans
  • Ensure that Danfoss provides “Unique Customer Experience” by orchestrating all Danfoss relations and contacts to the customer
  • Develop strong ties with key customers and accounts and be proactive in understanding the trends and issues likely to impact the market in the region

Skills For Global Key Account Manager Oems Resume

  • Experience working into sales
  • Seasoned professional with a technical background and extensive sales and/or marketing experience
  • Proven interest in the specific vertical market
  • Strong business acumen with the ability to influence outcomes across multiple locations
  • Commercial experience in a multinational organization
  • Develop the online market share and business contribution of the brand through a strong presence on etailers

Skills For Global Key Account Manager Industrial Segment Resume

  • Extensive project or client contract management experience
  • Bias for Action: Have a bias for action, prioritizing issues and making sound decisions, despite uncertainty or risk
  • Experience creating and implementing key account plans and strategies
  • Experience in negotiating global supply contracts / global pricing
  • Beauty / Luxury industry experience is appreciate
  • Experience in program management
  • Experience with application of APQP principles
  • Proven ability to understand customer needs, engage in proactive feedback, and recommend solutions within process capabilities
  • Leads effective communication internally and externally to expeditiously address issues and delight the customer

Skills For Global Key Account Manager Resume

  • Establish effective strategic working and team relationships with internal and external staff in a collaborative manner
  • Demonstrated successful performance with independent problem solving and leadership
  • Builds effective long-term relationships and a high level of satisfaction with key decision makers and influencers at a select group of major customer accounts
  • Directly related experience, with direct customer interaction
  • Network management experience
  • Industry experience
  • Experience with BPCS and/or related ERP system
  • 8 -10 yrs' experience within technical sales or other roles with customer interaction, preferably within the HVAC - OEM and/or component segment

Skills For Garmin Global Key Account Manager Resume

  • Establishes team priorities
  • Experiences
  • Sets negotiation priorities
  • Coaching local Key Account Managers implementing a global key account approach with complex decision making and true global business approach
  • Establishing an understanding of the customer’s business segments to target areas that can bring the greatest value & opportunity

Skills For Global Key Account Manager, Cranes Resume

  • Coaching local Key Account Managers, implementing a global key account approach with complex decision making and true global business approach
  • Establishing and developing suitable relationship strategies to improve NXP’s position at the account
  • Guiding and supporting success with large global contracts through Hempel’s global sales organization
  • Aligning input from the customer to Danfoss Drives’ product portfolio process supporting the long-term portfolio requirements of the strategic customer
  • Outstanding level of (ego-) drive
  • Working with Practice Directors, target high volume accounts in the region to identify opportunities and decision makers at each organization
  • Managing cross-boarder teams
  • Understanding clear and actionable technical and quality requirements required and communicating these throughout the EFD organization

List of Typical Responsibilities For a Global Key Account Manager Resume


Responsibilities For Garmin Global Key Account Manager Resume

  • Strong negotiation and networking skills on international and different management levels
  • Strong relationship management, facilitation and collaboration skills
  • Prior experience and solid track record as National or Strategic Account Manager (or higher) for a key account is required
  • Strong project management skills are required to lead key cross-company and internal tactical and strategic projects
  • A strong team player with proven ability to coordinate and influence actions across a virtual team
  • Presentation and coordination skills
  • Skill in training, teaching and coaching to country BDMs, country sale reps
  • Strong problem solver with analytical decision making capability
  • Experience working within a large global organization desirable

Responsibilities For Global Key Account Manager, Cranes Resume

  • Strong business mindset with a winning attitude and high self-motivation
  • Broad experience in developing strategic business plans
  • SAP and experience an asset
  • Previous Intercultural experience required
  • Broad experience in equivalent role in Water quality analysis, treatment and instrumentation
  • Experience in Key Account Management, Business Development and/or Sales in the industrial automation, electrification and/or robotics industry
  • Experience in the pulp and paper and/or cement industry of advantage
  • Technical or commercial experience from global BTB sales and global customer coordination preferably from the marine and/or paint industry

Responsibilities For Global Key Account Manager for Some of our top Accounts Resume

  • Experience in Sales and/or Business Development
  • Commercial experience
  • Maintain strong engagement with the internal technical and commercial teams to deliver value to the customer in the pre- and post-sale execution
  • Experience with international sales to large, global OEM’s
  • Experience in Drives with HVAC and pump OEMs
  • Willing to travel globally for 40%
  • Understanding of microbiological laboratory processes and methods and regulations in the industry
  • Utilize Strategic selling concepts in day-to-day sales management including conducting appropriate blue sheet sessions with appropriate internal personnel

Responsibilities For Global Key Account Manager M/F Resume

  • Establish buying influences, budgets and purchasing criteria for assigned accounts
  • Accountable for achieving budgeted sales volumes and agreed upon prices at the key customer globally through running a key account team
  • Ensure Hempel becoming a recognized supplier for new-building and maintenance at targeted key accounts
  • Be responsible for establishing and continuing leadership of a functional account management team globally, in the region and countries / locations
  • Assist Credit Department in collection of bad debt. Improvement of DSO’s working with customers to ensure prompt payment

Responsibilities For Global Key Account Manager Allergy Resume

  • Develops and negotiates global contracts and pricing generally under the guidance and parameters set by senior management
  • Serve as a member of the Commercial Leadership team in meetings and working on projects across the Division
  • Develop and execute global account strategies in concert with PolyOne strategic marketing and sales objectives
  • Understand customer buying cycles, customer supplier relationships at all management levels and customer “fields of play” at assigned Platinum Accounts
  • Define an account strategy that drives profitable high growth opportunities for Heraeus as well as operational managing execution
  • Lead and steer the competence center and local sales network world wide and drive the organization to reach the highest level of supplier ranking

Responsibilities For Global Key Account Manager Oems Resume

  • Point of contact for other departments as operations, marketing, quality assurance, innovation, product management and technical sales
  • Identify, qualify and generate new business through extensive prospecting and research
  • Enthusiastic about working in a fast paced team environment with revenue deadlines and able to travel to global sites on a regular basis (>40 % of the time)
  • Maintains professional relationships with customer accounts by providing support, information, and guidance to the businesses
  • Responsible for facilitating global approach to a range of large key account customers headquartered mainly in Americas
  • Ensure Hempel becoming a recognized leader in Seastock & Total Cost of Ownership (TCO)

Responsibilities For Global Key Account Manager Industrial Segment Resume

  • Joint visits with global and local sales ensuring commercial success
  • Implements agreed price strategy globally, avoiding internal price competition
  • Facilitate sharing of know-how about the Key Account and leverage best practices
  • Drive strategy mapping, account penetration, business improvement initiatives
  • Negotiation and responsibility for global contracts, pricing and agreements as well as strategic customer and business development
  • Extensive knowledge related to Global sales, Distribution and Sales Representatives. Working technical knowledge of the CTS Electronic Components products
  • Collaborates across functions builds selling proposition & negotiate
  • A sound general business understanding within BTB and from preferably marine and/or paint industries
  • As a person open, highly corporative with different cultures & functions including Supply Chain, Sales- and Technical functions

Responsibilities For Global Key Account Manager Resume

  • Be compliant to the company’s ISO 9001 processes
  • Develop and maintain relationships with the key Distribution branch sites and Supply Management personnel with emphasis on the CTS appointed coordinator at Distribution Corporate
  • Partnering with the Regional Sales Managers and Sales Representatives, ensure that the Distribution branch offices are aware of CTS product offerings and have the necessary product training and collateral
  • Participate with Sales Rep/Distribution meetings such as EDS and Arrow Fest
  • Develop and increase CTS awareness with the reps and key customer accounts for business growth and product offerings

Responsibilities For Garmin Global Key Account Manager Resume

  • Establish alignment between the customer’s business strategy and the company’s product and global service capabilities
  • Leads and works with cross functional team to create values & provide solutions to support key account growth and to meet/exceed sales targets
  • Drives customer intimacy as measured against customer Key Performance Indicators
  • Leads and participates in customer management of change and NPI projects
  • Develops monthly, quarterly and annual forecasts
  • Shares best practices with other sales managers across countries
  • Provides market/ industry updates and voice of customer to Water BU
  • Support on Global Key Account Marine sector strategy formulation

Responsibilities For Global Key Account Manager, Cranes Resume

  • Development of Account Development Plan for all dedicated Global Accounts
  • Lead Global Key Account teams execution in alignment with Global Account Plans
  • Responsible for customer negotiation and single point of escalation
  • Responsible for providing input to the overall Global Key Account budget process including full responsibility for budget and target setting for own Global Accounts
  • Take lead and act as role model in developing a global commercial culture

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