Senior Key Account Manager Resume Sample

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Work Experience


Senior Key Account Manager
12/2017 - PRESENT
Dallas, TX
  • To represent the assigned accounts internally as an ‘ambassador’ towards all functions and vice versa and help manage all interfaces
  • To understand the assigned accounts and categories and document this by Account Sales Card or other accepted means
  • To drive the development of account strategies, formalizing them in Strategic Account Plans and get these signed off by Sales Management
  • To sell-in and agree on sell-out support and formalize this by Account Marketing Plans jointly with Sales Management
  • To collaborate with Local Marketing and Sales (by relevant region) to create seasonal GTM plans that include Brand and SMU programs as well as their activation
  • Measure progress on own KPIs and targets set by the Sales Director Footwear
  • Report to all superiors along MIS guidelines (SKAM standard reports)
Senior Key Account Manager CVG SEA
08/2011 - 11/2017
Phoenix, AZ
  • Provide realistic plans and forecasts on customer performance, provide solutions for problem solving and escalate any issues requiring further support
  • Establish trust and relationship with key client influencers and decision makers
  • Manage multiple B2B clients in a professional and organized manner with regular client review meetings, backlogs of client requirements, and up-to-date client documentation
  • Liaise with the SGI Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and communicate feedback on client requirements, preferences and valued-added features
  • Manages the trade promotion budget within generations and IF spending at assigned customers in harmony with Mars policies and procedures & systems
  • Develops comprehensive customer business plans to deliver all business segment objectives
  • Responsible for quarterly trade reviews with finance
  • Understanding customers and know how to explore customers needs (Proficient)
  • Has strategic customer management knowledge & skills. (Proficient)
Senior Key Account Manager, Tesco
04/2005 - 07/2011
Houston, TX
  • Influence customer brief definition to IFF’s advantage with support of line management
  • Coordinate win/loss analysis and share project learning’s via knowledge management system with support of line management
  • Responsible for achieving strategic objectives per customer – i.e. NR, COP, Gross Margin, NWC
  • Building long term partnership with the customer
  • Responsible for the promotional strategy per customer and promotional execution (including trade budget management, range and space optimization)
  • Responsible for managing customer negotiations in relation to RB’s commercial strategy and the customer trading terms
  • Implementation and ongoing management of the category strategy per customer
  • Continuous improvement in the management of the account by identifying opportunities for efficiency, profitability and overall improvement in the management of categories
  • Adapt knowledge of customer strategies to RB strategy to optimize sale potential

Education


Grand Valley State University
2001 - 2005
Bachelor's Degree in Chemistry

Professional Skills


  • Demonstrated excellent business discernment with strong written and oral communication skills with the ability to persuade in English and Portuguese
  • Strategic thinking, strong prioritising and analytical skills
  • Proven leadership and strategic planning abilities combined with strong financial management, organizational and analytical skills is essential
  • Strong negotiation skills based on experiences in price and product negotiations at higher level
  • Skills requirement: interpersonal, negotiation, cross functional collaboration, leadership skills, and business acumen
  • Strong negotiation skills, with excellent presentation, written and verbal communication in both the English and Bahasa Indonesia languages
  • Consumer and category analysis, strong analytical skills and/or Category Management experience are assets

How to write Senior Key Account Manager Resume

Senior Key Account Manager role is responsible for analytical, negotiation, interpersonal, microsoft, organization, business, travel, planning, leadership, presentation.
To write great resume for senior key account manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Key Account Manager Resume

The section contact information is important in your senior key account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Key Account Manager Resume

The section work experience is an essential part of your senior key account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior key account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior key account manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Senior Key Account Manager resume experience can include:

  • Proven sales skills with experience within the pulp and paper industry
  • Strong analytical thinking and quantitative analysis skills
  • Good communication / interpersonal / influencing skills
  • Strong writing, oral & presentation skills
  • Excellent multitasking skills, willing for challenges, positive
  • Strong communication and interpersonal skills, distinct negotiation techniques

Education on a Senior Key Account Manager Resume

Make sure to make education a priority on your senior key account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior key account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Key Account Manager Resume

When listing skills on your senior key account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical senior key account manager skills:

  • Strong coaching, team building and motivating skills
  • Strong analytical, communication, interpersonal, problem-solving, negotiation and influencing skills
  • Possess previous working experience with the sales process and soft-selling skills
  • Be with good problem solving skills to deliver the best business results for the system. (Proficient)
  • Have good business planning skills to joint develop business with key accounts. (Proficient)
  • Excellent problem solving skills that rely on creativity and innovation to drive results

List of Typical Experience For a Senior Key Account Manager Resume

1

Experience For Senior Key Account Manager CVG SEA Resume

  • Building effective and profitable relationships through a “customer centric” approach
  • Accomplished range of skill from high-level critical thinking to working with external partners
  • Develop the business by playing a lead role in executing on business development opportunities and build strong relationships at a senior with customers
  • Establish and maintain good and long-standing contact/relationship with pharmaceutical distributors/wholesalers/manufacturers
  • Proven ability to hit aggressive goals while operating in a fast-paced environment
  • Good understanding of the business activities and commercial value chain of the client organizations within the scope of this role
2

Experience For Senior Key Account Manager, Tesco Resume

  • Solid understanding of the high-level technical aspects of products/services offered to the market
  • Creates, develops and recommends goals, objectives and policies to ensure the most effective operation and staffing of sales activities within the region
  • Experience delivering client-focused solutions to customer needs
  • Excellent listening, negotiation and presentation abilities
  • Skilled in Microsoft packages particularly excel for performance reporting
  • Working experience in the respective industry (Electronics, Fashion, FMCG, Home etc.)
  • Working experience in a successful retail business
  • Experience at working with senior and executive management in customer
3

Experience For Senior Key Account Manager Cinema UK & Nordics Resume

  • Skilled at building relationships with key decision makers and influencers within an account
  • Utilize effective discovery questions to better understand our Customer needs, Value Drivers and challenges in obtaining business results
  • Min 3 years’ experience managing modern trade chains in a KAM role - successful history
  • Ensures that client issues are dealt with in an efficient manner while maintaining excellent customer relations
  • Between 12-15 years of Sales experience in other industries preferably FMCG, Flavors, Chemical/Ingredients, etc
  • Understanding of digital marketing channels (Google, Facebook, Programmatic ect) and concepts (tracking and attribution)
  • Managing the total customer interface ensuring on-going development and profitable growth
  • Working close with the Marketing and Trade Marketing team to deliver best practice in-store sales execution, on shelf availability and promotional compliance
  • Providing guidance for the right sourcing strategy for clinical trials
4

Experience For Senior Key Account Manager Tennessee Resume

  • Setting selection strategy and managing seller recruitment teams
  • Upselling of GfK Products and Services to existing clients
  • Planning & developing sales activities for MT channels nationwide as per assigned accounts
  • Managing and supervising group leaders to achieve target assigned by the Head of Modern Trade
  • Driving various strategic projects to bring business opportunities to life i.e. to positively influence BAT’s volume, market share and profitability
  • Utilizing/managing trade spend to support UpField Foods’s overall objectives and strategies within agreed parameters
  • Understanding of key software enablers (MS Office, Nielsen, Technomic)
5

Experience For Senior Key Account Manager Needed Resume

  • Growing the COOP business in a long term healthy way for both COOP and L’Oréal
  • Reporting - within the timeframe and corporate requirements provides necessary data
  • Managing teams with focus on policy and strategy implementation and control rather than development; short-term operational/tactical responsibilities
  • Leveraging Accor’s global network to detect and seize all business opportunities
  • Federating key internal contributors and external players
  • Coordinating internal sales team to meet performance objectives
  • Reporting directly to Head of Modern Trade
  • Reporting directly to Head of Mordern Trade
6

Experience For Group Senior Key Account Manager Resume

  • Selling of GfK Products and Services to potential clients
  • Ensuring the transfer of knowledge from the business development teams to the Delivery teams, post contract award
  • Existing assignments, and long-term strategic goals
  • Responding to Customer’s (internal / external) complex technical problems and non-standard requests
  • Driving moderately complex collaboration across functional teams, partners, strategic alliances and headquarters
  • Understanding customer requirements and how Samsung Mobile solutions align to solve problems and deliver value
  • Managing a team of 2 people
  • Mastering P&L account management
  • Providing value added consultative program control advice to our customers
7

Experience For Senior Key Account Manager, Toronto, ON Resume

  • Planning & developing sales activities for MT channels nationwide
  • Working in close collaboration in the customer contacts in trading, marketing, ecommerce, forecasting and supply chain
  • Developing and executing with excellence the joint business plan and strategies for the account’s including activity calendar’s and profit & loss
  • Proactively expand business, identifying sales opportunities, networking and fact-finding by managing and developing relationships with key accounts
  • Establish and maintain partnership with key accounts through anticipating their needs and providing attractive, value adding service (i.e. trade marketing)
  • Provide on-going input on sales forecast by capturing data in SFT Tool and providing formal quarterly review and annual budget
  • Contribute to the marketing effort including attendance and speaking at seminars, presentations and conferences
  • Collaborate with Customer Marketing develop compelling shopper marketing plans which support the achievement of our business objectives
8

Experience For Senior Key Account Manager, Field Resume

  • Track the global business development with the buying groups by creating reports (e.g. seasonal sell-in analysis) capturing the defined KPI fulfilment
  • Have strength and precision in merchandising financial planning to ensure commercial goals is projected through scientific bottom up and top down planing
  • Develop account specific growth strategies and/or category reviews incorporating assortment planning, forecasting, market place data and business analysis.
  • Execute successfully against account plan giving early warning to any threats to deliver-it
  • Responsible for preparing product forecasts, and constantly monitoring inventory levels
  • Oversee the Company’s Contract Administration program, evaluating profitability of new & existing contracts
  • Self-motivated, results driven, and autonomous taking responsibility for achieving your targets
  • Typically accountable for providing sufficient information for higher autonomy to make recommendations on budget and policies and for medium-term planning
9

Experience For Senior Key Account Manager, CVS Resume

  • Coach Business Unit Sales planning and financing on how to get maximum execution at key retailers and region
  • Channel pricing and margin structure understanding
  • To defend existing customer contract base (farming)
  • To grow existing customer contract base (farming)
  • Utilize the Opportunity Plan process to while working with new Customers or new products and services with existing Customers
  • Responds to Customer Request For Information and Request For Proposal, including developing presentations
  • Leads negotiation, including terms and conditions, with Customers for successful awarding of contracts and/or business
10

Experience For Cpd Senior Key Account Manager Resume

  • Provide accurate demand forecasting to Supply Chain teams or to Hub Sales Performance and Planning team
  • Contribute to executing of the channel’s overall strategy and leading the wider channel to success
  • Develop and implement strategy for our largest dealer accounts by proactively gathering and reviewing information to identify high-level opportunities
  • Manage a team of Key Account Managers, providing direction and coaching
  • Establish high-level as well as tactical relationships with colleagues supporting key accounts, field sales, marketing and product teams
  • High level of expertise in analyzing information and making data-based recommendations
  • To provide monthly billed revenue forecasts, in keeping with locally prescribed forecasting schedule, within +/-5% accuracy
  • Manage internal administration including Forecasting and deduction management
  • Account planning and forecasting

List of Typical Skills For a Senior Key Account Manager Resume

1

Skills For Senior Key Account Manager CVG SEA Resume

  • Strong communication skills and structured thinking process
  • Excellent communication and presentation skills (Customer/Account Management)
  • Handle complex negotiations and contract (proven negotiation skills)
  • Strong negotiation skills & ability to manage business decisions within JBP parameter
  • Excellent communication skills both with customers and team members
  • Strong relationship, management and negotiation skills
  • Excellent communication, interpersonal, and organisational skills
  • Strong verbal and written communication skills; able to articulate and tailor “Samsung Solutions”
2

Skills For Senior Key Account Manager, Tesco Resume

  • Strong analytical skills - Ability to analyze data and provide recommendations that drive strategic account/business plan development and action
  • Excellent communication & negotiation skills with high presentation
  • Strong communication, teamwork and leadership skills; can lead, inspire, mentor, develop and guide a team of professionals
  • Effectively prioritize and manage a pipeline of sellers to consistently meet/exceed targets
  • Strong sales skills & ability to work with CXO-level executives
  • Proven leadership skills, with financial and business acumen
  • Effective communication and impactful presentation skills
  • Strong analytical skills and comfort with numbers
  • Good knowledge of practical negotiations skills
3

Skills For Senior Key Account Manager Cinema UK & Nordics Resume

  • Effective communications/presentation, follow-up, and organizational skills
  • Excellent analytical, project management, communication, organizational, teamwork and interpersonal skills
  • Strong & successful negotiation skills
  • Excellent interpersonal, communication and presentation skills, ability to influence and work through networks, ability to manage business remotely
  • Excellent interpersonal, communication and presentation skills, ability to influence and work through networks ,ability to manage business remotely
  • Providing on the job coaching to Service Account Managers, as required to ensure that knowledge is shared and sales skills are developed
  • Account management experience with leading retailers, or experience within FMCG as a buyer working for a leading retailer
  • Demonstrable skills in problem solving, consultative selling and relationship building
  • Proven experience working with and leading a team
4

Skills For Senior Key Account Manager Tennessee Resume

  • Key Account Management skills and understanding of the individual territory business needs
  • A valid driver’s license in good standing is required
  • Solid account management experience gained ideally working with corporate accounts in the utility sector
  • Expert computer skills (Microsoft office including Excel, Word, PowerPoint and trade spend management tools)
  • Prior working experience in the English education in Japan would be advantageous
  • Excellent track record and experience in securing compliance to Sensitive Business, Trade Compliance
5

Skills For Senior Key Account Manager Needed Resume

  • Senior Key Account Managers with proven experience working within a brand or lifestyle account
  • Maintain excellent trade relations and customer support for our brands through effective execution of brand strategy
  • Relevant experience (Experience in beauty industry/products would be an added advantage)
  • Strategic perspective with an ability to effectively manage the details
  • Shown strong influencing skill to work across a complex matrix organization
  • Strong insight and experience of the current digital marketplace in sports & fashion
  • Extensive experience selling into Technology customers in the Service Provider market, Experience selling to Mobily and Zain KSA is a major advantage
  • Highly effective influencer and with a strong environmental radar
6

Skills For Group Senior Key Account Manager Resume

  • Microsoft Office skills (Detailed PowerPoint presentations that tell a story, advanced Word & Excel)
  • Proven successful account management experience in multiple programs
  • Communication, negotiation and analytical skills, combined with a hands-on attitude
  • Strong demonstrated abilities in the interpretation and extraction of Nielsen or AIMIA data
  • Take an active part to improve scientific and economic skills for her-/himself and colleagues to meet or exceed the business needs
  • Excellent command of German, English and a good command in French
  • Interpersonal skills and Presentations
  • Network effectively in a complex, global account
7

Skills For Senior Key Account Manager, Toronto, ON Resume

  • Strong account management experience in the area of field application and services
  • Fantastic collaboration skills
  • Proven successful Retail Sales experience gained in FMCG markets (1-2 years)
  • Proven experience in account management in the travel/technology industry
  • Min years of experience: 7-10 years of experience of relationship sales and within the ICT industry
  • Ensures that all necessary resources needed are used efficiently and effectively in order to increase business
  • Providing market feedback internally concerning the effectiveness of products, services and marketing programs
  • Developing effective proposals and persuasively closing new business opportunities
  • Understanding the categories and the challenges of these with Rossamann, and with this knowledge build a strong strategy on the category mix
8

Skills For Senior Key Account Manager, Field Resume

  • Proven track record in managing hospital listings, negotiating tenders and developing pricing strategy/offering including sampling, free of charge products
  • Drive innovation aimed at improving customer experience, scaling the category non-linearly, and strengthening seller/manufacturer relationships
  • Proven track record of consulting with customers, identifying their requirements and exceeding their needs
  • Passion in fragrance with strong interests in product development, consumers and market understanding (Marketing/R&D/CI)
  • Proven sales track record in leading Tier 1 Service Provider preferrably in the networking industry
  • Demonstrated success developing and executing strategic account plans, short term and long term forecasts, Risk Assessment and SWOT Analysis
9

Skills For Senior Key Account Manager, CVS Resume

  • Experience collecting requirements and delivering applicable technical solution(s)
  • Build and maintain effective business relationships across a range of company functions including customer services, medical and marketing
  • Good knowledge and understanding of e-commerce or the ticketing industry
  • Flexible thinker being able to operate in a changing environment and cope with complexity
  • Experience in Marketing, Trade Marketing and/or Finance is an advantage
  • Demonstrates a deep understanding of the account and aligns Stryker resources, including CLT support to deliver Stryker’s value proposition
10

Skills For Cpd Senior Key Account Manager Resume

  • Make regular Zone and Market calls, identify customer needs/priorities and creating fact-based selling presentations
  • Analytical thinking and very good numeracy is required
  • Understands how to utilize marketing assets and strategic alliances to create stronger connections w consumers & customers (Proficient)
  • IT B2B outside sales experience calling on Channel Partners and End Customers
  • Good Marketing knowledge is beneficial
  • Good understanding of processes and their effects
  • Experience managing B2B clients
  • Efficient and effective management of the assigned key accounts spending budget
  • Strategic planning - JBP experience

List of Typical Responsibilities For a Senior Key Account Manager Resume

1

Responsibilities For Senior Key Account Manager CVG SEA Resume

  • Excellent interpersonal skills, with the ability to work independently and in a team
  • Strong analytical skills, proficiency with Microsoft Excel (Macros) and PowerPoint
  • Demonstrated good account management practices with the ability to grow sales
  • Ensure the organizational ability and competencies to implement Key Account JBPs from a process, people skills and infrastructure standpoint
  • Effectively communicate in English in addition to other local languages
  • Excelent negotiation and presentation skills
  • Effectively and proactively qualify the client’s requirements and utilises market intelligence to recommend appropriate solutions
  • Effectively communicate with C-Suite executive level contacts
  • Experience in FMCG or consumer goods
2

Responsibilities For Senior Key Account Manager, Tesco Resume

  • Progressively responsible related work experience, including 6+ years of Sr. Program Management or Multiple Program Management experience
  • Effectively plans and monitors the accounts’ performance against business plan, develops alternative strategies when needed
  • Effectively plan and monitor the accounts’ performance against business plan, develop alternative strategies when needed
  • Related sales management experience; or equivalent combination of education and experience
  • Experience managing Key Accounts / Customers in a leading FMCG company at national level
  • Strong track record of building relationships internally and using company resources to achieve objectives
  • Take a leading role in the cross functional account team and elevate the overall client experience
3

Responsibilities For Senior Key Account Manager Cinema UK & Nordics Resume

  • Execution bias – how good are we selling what we forecast
  • Agribusiness experience: knowledge of cropping practices and crop protection products
  • Proven record of driving results in a high-growth company environment
  • Prioritise in a dynamic ever changing engironment
  • Establish and develop strong working relationship with the retailer
4

Responsibilities For Senior Key Account Manager Tennessee Resume

  • Outside sales experience calling on end customers within Federal Government Agencies
  • Mobile B2B outside sales experience calling on end customers within large Fortune 500
  • Mobile B2B outside sales experience calling on end customers within Fortune 500 Insurancel Markets/Companies
  • Demonstrable experience in a similar client facing position
  • Experience in the Public Sector/Government and managing framework agreements
  • Broad L&D industry experience is essential incorporating design and delivery of strategy and initiatives
  • Preferably demonstrable experience in a leadership role in a similar function especially within the Learning arena
  • Experience in sales, finance and/or consultancy field position
  • Experience in projects management
5

Responsibilities For Senior Key Account Manager Needed Resume

  • Effective written and verbal communication in English and Lithuanian
  • Min of 7 years experience in an account management role
  • Self confident and have good intiative
  • Promotes strong customer orientation through a flexible and focused sales efforts and related services and support
  • Provides monthly sales forecasts with good accuracy
6

Responsibilities For Group Senior Key Account Manager Resume

  • Excellent spoken and written command in English, Cantonese and Mandarin
  • Track record experience in Sales and/or Key Account Management
  • Field and retail sales experience in the beverage industry or other consumer product industries
  • Experienced sales professional, preferably with a tissue/towel background
  • Build effective long-term relationships with Key Customers
  • Show our customers a solid business, category, and consumer knowledge
  • Together with CI work on effectiveness of supply chain scheme to drive growth of Service level
  • Be familiar with the current market trends and conditions as well as good knowledge & network of the consumer electronics industry
7

Responsibilities For Senior Key Account Manager, Toronto, ON Resume

  • Solid retailer/industry knowledge
  • Establish and maintain good relationships with Key Accounts
  • Develop the most effective and efficient promotion plans to boost up sales for Key Accounts
  • Define Key Account priorities to meet the annual BP objectives ensuring sales results achieve NTS, volume, share and profitability targets
  • Extensive experience negotiating at senior level (up to CEO) essential
  • Extensive experience developing JBPs, contracts and activity plans with large accounts essential
  • To prioritize time on the opportunities to maximize results. Maintain a sales funnel with opportunities to maximize productivity over the course of the year
8

Responsibilities For Senior Key Account Manager, Field Resume

  • Self-starter able to manage time and organize / prioritize workload
  • Operate as the lead point of contact for all matters specific to your customers
  • Manage the post-sales service. Provide an effective follow up and verify the customer's level of satisfaction
  • 5+ experiences in sales / business development, gained within the e-commerce, travel & tourism, or entertainment industries
  • Good knowledge of prepare account plans with short and longer term revenue goals
9

Responsibilities For Senior Key Account Manager, CVS Resume

  • TSMC experience an added advantage
  • Leadership - > 2 years’ experience
  • Partnership: Build strong and long-term retail partnership
  • People management experience. Ability to lead and develop a team to achieve given sales and profit targets
  • Extensive FMCG sales or commercial experience
10

Responsibilities For Cpd Senior Key Account Manager Resume

  • Highly results orientated, proven results delivery and analytical abilities
  • Customer focused and ability to build strong relationships
  • Good knowledge in Microsoft Office (Word, Excel, PowerPoint)
  • Substantial experience in Sales position and/or Key Account Management
  • Relavant experiences is required
  • Foster strong relationships with key accounts in order to successfully position Samsung's mobile solutions
  • Cultivate Strong Customer relationships with Non-Carb Buyer, Assistant Buyer, and Space Assortment Managers
  • Level of knowledge typically associated with10 + years of business development experience

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