Internal Sales Resume Sample

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Abigail Wunsch
27439 Reichel Summit,  Phoenix, AZ
+1 (555) 651 5337

Work Experience

Internal Sales Manager
07/2015 - PRESENT
San Francisco, CA
  • Works closely with external wholesaler to develop and execute an appropriate business plan to maximize territorial sales, including assessing current state of assigned territory to identify opportunities for new business in order to maintain and further sales cycle
  • Develops relationships with Registered Investment Advisors (RIAs), industry partners and contacts to generate new prospects and to help develop their business
  • Makes proactive outbound calls to new potential advisors, critical contacts from other organizations to investigate potential sales and market Orion’s products and services
  • Schedules quality appointments as needed for external wholesaler to meet with prospective Registered Investment Advisors (RIAs)
  • Receives incoming calls and answers questions accurately and professionally regarding Orion offerings,
  • Follow-ups on Wholesaler appointments, demo’s, conference leads and referrals of qualified advisors to uncover business opportunities and accelerate sales process
  • Provides website tours to RIAs to market and promote company products and services
  • Use questioning techniques to diagnose advisor and client needs and provide appropriate options for consideration
  • Provides financial advisors with analyses of existing prospect portfolios
Internal Sales
11/2011 - 03/2015
Los Angeles, CA
  • Maintain current knowledge and understanding of LPL's offerings, Sponsor products, market dynamics and industry trends, etc
  • Attain certain professional designations and other continuing education to provide support to advisors and their clients
  • Educate and provide guidance to advisors on the Professional Advisor Alliance
  • Partner with assigned teams of ISD and RSD’s on completion of Request For Proposals received. Includes working with intermediaries and internal RFP team
  • Primary responsibilities are to identify, originate, and close new business opportunities
  • Responsible for sales coverage in of Channel and upgrade parts , probes ,dektak
  • Manage the key channel partners in the regional
  • Developing relationships with customers, and maximizing customer satisfaction
Intern, Internal Sales
12/2006 - 08/2011
Houston, TX
  • Works cooperatively across Advisory & Brokerage Consulting to facilitate cross referrals
  • Works cooperatively with other LPL departments to facilitate cross referrals
  • Maintains current knowledge and understanding of LPL Research models and updates, industry trends, etc
  • Attain certain professional designations - such as Accredited Investment Fiduciary (AIF) as appropriate
  • Assist financial advisors with analyses of existing prospect portfolios
  • Train on Investor Presentation & Proposal Tool and other tools that assist advisors throughout the sales and service process with investors
  • Work cooperatively across Investment & Planning Solutions to facilitate cross referrals


Washington State University Vancouver
2002 - 2006
Bachelor's Degree in Finance

Professional Skills

  • Excellent communication skills along with strong influence and presentation skills
  • Highly effective communication skills, and proven collaboration skills with all levels
  • Proven sales territory planning skills and experience
  • Strong numerical skills and budget management experience
  • Strong leadership, coaching, team-building and relationship-building skills with sales people
  • Significant experience of working within the investment management sector, with proven experience of selling within the UK Retail market
  • Willingness to use superior consultative selling skills on 1-800 line to provide an exceptional experience

How to write Internal Sales Resume

Internal Sales role is responsible for negotiation, selling, business, microsoft, presentation, leadership, database, training, customer, advanced.
To write great resume for internal sales job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Internal Sales Resume

The section contact information is important in your internal sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Internal Sales Resume

The section work experience is an essential part of your internal sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous internal sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular internal sales position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Internal Sales resume experience can include:

  • Strong organizational, analytical and strategic skills Organisational skills
  • Be an excellent team worker with strong interpersonal skills
  • Strong IT skills and be familiar with database and CRM systems
  • A passion to build a career in sales and strong customer service skills and values are required
  • Relevant experience or equivalent combination of education and work experience/leadership experience
  • Proven operational and leadership skills

Education on an Internal Sales Resume

Make sure to make education a priority on your internal sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your internal sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Internal Sales Resume

When listing skills on your internal sales resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical internal sales skills:

  • Demonstrates strong communication skills and able to train the sales organization in tender strategy
  • Competent in prioritizing, organization and decision making skills
  • Strong sales and negotiation skills, including telesales and account management
  • Good communication skills, both written and verbal, and comfortable with using IT systems
  • Willingness to use superior consultative selling skills on 1-800 line to provide an exceptional experience
  • Strong business to business negotiation skills with a confident, professional telephone manner

List of Typical Experience For an Internal Sales Resume


Experience For Internal Sales Manager Resume

  • Strong phone presence, strong listening and presentation skills
  • Proven strategic thinking skills - forward looking thought leadership that results in creative solutions and continuous improvement
  • Understanding of value driven sales skills
  • Bilingual, passionate, ability to multi-tasking and managing time effectively
  • Good working knowledge of CRM processes and systems pre-requisite, preferably experience with the “” application
  • Strong Financial Experience & Background: Illustrateunderstanding of financial industry & ability to learn key facts aboutEmpower products

Experience For Internal Sales Executive Resume

  • Strong Financial Experience & Background: Illustrate understanding of financial industry & ability to learn key facts about Empower products
  • Managing smaller advisor relationships outside the scope of the field wholesaler’s priorities
  • Possess experience in dealing with demanding customers
  • Manages performance and employee development. Implements an effective coaching and feedback model that supports the sales team-based selling model
  • Develop good working relationships with key suppliers
  • Manage and maintain an effective rerating process across a variety of positions
  • Oversee, design and implement the ongoing skill development program for sales. Partner and serve as USAS site liaison between other business units

Experience For Internal Sales Specialist Resume

  • Demonstrated passion for providing first class customer service
  • To process orders from incoming goods to despatch
  • A proven track record working within a high pressure inside sales environment
  • Previous experience managing an inside sales team
  • At least two years of experience managing Sales teams

Experience For Internal Sales Coordinator Resume

  • Methodical & Strategic Planning: Ability to provide structure inschedule to prioritize relationships to gain the most value from each interaction
  • Supervises team to ensure outstanding and effective service on all client correspondence (inbound/outbound calls, emails)
  • Solid knowledge of the plans, processes and activities within the functional area in Customer Service Unit
  • Experience of enterprise software solutions (ERP) would be beneficial
  • Develop strong relationships with all customers
  • Coordinate link between Technical support and Sales to the improve customers experience

Experience For Internal Sales Engineer Resume

  • Experience of operating within Valve and Regulator or process environment/industry advantageous
  • Demonstrate Think Customer values
  • Processing Sale or Hire orders on our in house software and organising delivery logistics for delivery of the goods to the client
  • To consistently perform effective sales calls on a daily basis in line with targets provided
  • Experience of the rental industry would be beneficial but not essential
  • Support the team with knowledge, decision making and priority setting, acting as first escalation point

Experience For Manager, Internal Sales Resume

  • Retirement planning experience as an internal wholesaler, external wholesaler or advisor
  • At least a year’s sales experience is gained in a commercial office environment
  • Work under pressure and prioritise key tasks and responsibilities
  • Strong ability to motivate people and build team spirit
  • To work as an effective team member by offering control and choke valve expertise and flexibility of cover and assistance to others when required
  • Tertiary business or marketing qualification highly regarded. Relevant practical / work experience considered

Experience For Internal Sales Director Resume

  • Skillfully negotiates with internal and external partners to achieve the best possible outcome
  • To work as an effective team member by offering expertise and flexibility of cover and assistance to others when required
  • Build and maintain effective relationships with Distribution sales partners, Edward Jones and other carriers
  • Experience with Salesforce, SAP, Excel, Word, ACT (an advantage)
  • Has a good knowledge of the electrical industry, competitors, suppliers etc
  • Maintain a good knowledge of SIMS and its key selling points

Experience For Director, Internal Sales Resume

  • Maintain a good knowledge of competitor products and the advantages of SIMS
  • Demonstrate a continuous improvement mind-set and actively seek improvements day to day
  • Certificate III in Business, or equivalent workplace experience
  • Tracking, progressing and chasing incoming product orders
  • Carrying out a variety of administrative tasks, including entering sales orders onto our system and maintaining a customer database
  • Upselling and cross selling – new products and services to existing customers
  • Working with team members to maintain a vibrant and exciting working environment

Experience For Associate Internal Sales Director Resume

  • Offering services including Health & Safety, Asbestos and Engineering inspections to a range of businesses within your region
  • Providing consultative suggestions on appropriate product type, asset class, and use of our strategies to advisors using and considering our strategies
  • Coordinating, promoting, and hosting regional investment events and webinars
  • Updating and maintaining the CRM database and utilize data mining tools to identify new prospective clients
  • Generating qualified leads for the organisation and either closing these or passing suitable leads to the field based sales team
  • Identifying opportunities for upselling within existing customers
  • Developing and maintaining fruitful relationships with existing and potential customers

Experience For Internal Sales Associate / Senior Associate Resume

  • Managing the distributors by calling them to understand the stock status, any requirements at hospitals and order follow-ups – 10%
  • Achieving assigned targets maximizing Services sales pipelines at all times
  • Achieving daily and weekly targets in terms of making number of sales calls
  • Building & maintaining quality relationships both with team members and with key customer contacts
  • Identifying new opportunities and sharing leads internally

List of Typical Skills For an Internal Sales Resume


Skills For Internal Sales Manager Resume

  • Good IT skills and ideally experience in SAP, Salesforce
  • Interpersonal Skills (able to stablish solid network relations)
  • Good at communication skill and negotiation skill
  • Flexible with good people skills
  • Strong people skills, with the ability to easily develop business customer relationships
  • Good communication skills, both written and verbal, and comfortable
  • Strong people skills and the ability to easily build rapport and business relationships with customers

Skills For Internal Sales Executive Resume

  • Selling and negotiation skills essential
  • Demonstrated experience working with internal and external stakeholder at varying levels of an organisation
  • Strong experience working to and exceeding targets
  • Honed analytical, organizational, problem-solving and decision-making skills
  • A keen interest in continuing to develop your own technical skills as well as an understanding of Xylem products and applications

Skills For Internal Sales Specialist Resume

  • Well developed coaching and leadership skills
  • Identifies individual and group development opportunities and skills training
  • Good at presentation skill and learning capability
  • Always seeking to increase knowledge and skills and supports staff to do the same
  • Intermediate/Advanced skills and knowledge of the Microsoft Office suite
  • Competencies: Negotiation and Sales skills

Skills For Internal Sales Coordinator Resume

  • Accurate numeric skills and attention to detail
  • Sales skills from both financial advisor and client perspectives
  • Demonstrated ability to plan, organize, and prioritize
  • Conceptual skills, able to think strategically
  • Ensure customer satisfaction, including dealing clients commercial enquires efficiently and effectively
  • Computer skills in MS Word, Excel, Outlook, PowerPoint, or similar programs required

Skills For Internal Sales Engineer Resume

  • Customer database management, communication and inter personal skills
  • Build and maintain relationships with customers to effectively manage accounts
  • Build relationships with customers, external/internal sales team and agents to work effectively and secure profitable orders
  • Experience with Internal / External Sales or Marketing experience ideally within the instrumentation or process industries fields
  • To actively support the Sales trainee to assist them to carry out their roles effectively
  • Effectively communicates details about Empower to advisors/consultants and prospects
  • Develop knowledge, skills and abilities of the sales talent
  • Great team player, able to create a good work environment within the team and good at sharing information and knowledge with others
  • Can effectively cope with change and be comfortable with ambiguity

Skills For Manager, Internal Sales Resume

  • Knowledge of sales tactics and strategy skills
  • Well-developed computer skills Microsoft Office (Excel in particular)
  • High level of negotiation and communication skills
  • Intermediate to Advanced Microsoft Excel and Word skills
  • Proven experience of Internal, telephone sales in high revenue new business sales

Skills For Internal Sales Director Resume

  • Good at communication skill
  • First class customer service skills and a proactive, helpful approach is essential
  • Previous experience of electrical products or experience gained within an industrial supplies environment is highly desirable
  • Well-developed computer skills Microsoft Office
  • Contribute actively and effectively to develop and implement Invesco Perpetual’s sales strategy for UK Retail
  • Driving effectiveness and efficiencies within the team to increase speed of delivery and results
  • Providing field sales colleagues with good quality appointments
  • Demonstrated knowledge of establishing policies and procedures and designing and implementing systems and controls

Skills For Director, Internal Sales Resume

  • Experience in managing, supervising and co-ordinating a team
  • Excellent telephone manner, comfortable making a high volume of outbound calls and working to targets
  • Experience of all matters pertaining to client relationship management and prospecting
  • Previous experience working with multi-department and managing alignment
  • Proven problem solving and multitasking abilities

Skills For Associate Internal Sales Director Resume

  • Good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise
  • Strong working knowledge of sourcing and procurement techniques
  • Experience of using product and business systems and standard business reporting tools, for example Oracle and CRM systems
  • Strikes an effective balance between attending to important details and remaining focused on the big picture
  • Support the team with knowledge, decision making and priority setting
  • Great at building and maintaining strong client relationships

Skills For Internal Sales Associate / Senior Associate Resume

  • Good at English writing and speaking
  • Proven ability to accept, manage and support change in an evolving environment
  • To consistently perform effective outbound marketing calls
  • A proven track record of managing high outbound call volumes
  • Able to manage conflicting priorities to ensure divisional and organisational goals are achieved

List of Typical Responsibilities For an Internal Sales Resume


Responsibilities For Internal Sales Manager Resume

  • Provides development and guidance of Internal Investment Consultants (IC’s) with a focus on ensuring the achievement of key performance indicators including quality, productivity and sales/service metrics
  • Coaches/develops IC’s with a focus on delivering best practices in customer service, sales and client retention. Implements quality assurance measures to improve overall client satisfaction and business building initiatives
  • Collaborate and strategize with National Sales Managers/Sales Management to implement the channel’s strategy and drive effective internal and external partnerships
  • Strategic planning: Work with Internal Sales Director for strategic planning across vehicles such as; Mutual Funds, ETF’s, UIT’s, Collective Trusts, Subadvised, Cash Funds
  • Separate Accounts to execute against strategies which ensures AE teams can effectively drive US Sales objectives based on market trends, client insight and coordinated client engagement in alignment with their SAE’s
  • Execute against plans: Coach and manage AE’s to increase breadth of product placement through placement of newly launched products, recommended list and model placements
  • Strong Financial Experience & Background: Illustrate understanding of financial industry & ability to learn key facts aboutEmpower products

Responsibilities For Internal Sales Executive Resume

  • Strong computer knowledge (Microsoft office, and working knowledge of internet searches)
  • Experience of working in ERP systems (SAP – an asset)
  • Experience in working for a mid-size or multinational company
  • Experience within a sales, account management and/or marketing environment
  • The opportunity to work with a $1b, fortune 500 company with a high performing team and excellent organisational culture
  • Provide commercial point of contact for new and existing customers, and establish good relationships
  • It wil be valued experience in automation and commissioning machinery

Responsibilities For Internal Sales Specialist Resume

  • Strong business acumen especially with retirement planning, investments and intermediary strategies
  • Ales and marketing experience
  • Previous experience in outbound sales or business-to-business phone marketing
  • Two years’ experience in life insurance industry
  • College level education or equivalent business related experience desired

Responsibilities For Internal Sales Coordinator Resume

  • Demonstrate ability to communicate well across a matrix organisation
  • Background and experience in Inside Sales and/or Customer Service equivalent roles essential
  • Demonstrate ability to communicate at both technical and commercial level to resolve customer issues
  • Demonstrate sound knowledge of Fisher products and portfolio
  • Some experience from a sales function in relevant industry would be very beneficial
  • Demonstrate a positive attitude and desire to succeed
  • To support company profit and growth targets as needed through effective supply chain management
  • Maintain strong communication links with all departments
  • Show strong potential for a career in Sales

Responsibilities For Internal Sales Engineer Resume

  • Experience and competence in the use of Microsoft Office
  • Good verbal communications and written
  • Building and managing a high performing internal telesales team of 10
  • Ensuring the accurate capture of market intelligence and sharing with colleagues
  • Securing renewals of contracts and identifying new opportunities to grow accounts
  • Contributing towards team success; recommending improvements to systems and processes where necessary

Responsibilities For Manager, Internal Sales Resume

  • Working flexibly with colleagues, offering support to others at every opportunity
  • Maintaining a high level of communication with customers to improve professional working relationships
  • Gathering and sending out commercial and technical documents
  • Making and processing requests for quotations in our CRM system
  • Managing the teams overheads and budgets to support the UK operating plan
  • Being the point of contact between sales and marketing to enable the delivery of the lead generation strategy for telesales
  • Understanding cancellations and securing new contracts with customer accounts that have previously cancelled their contract

Responsibilities For Internal Sales Director Resume

  • Elevating new product & focus investments centers with AE’s
  • Ensuring that financial and commercial sign off requirements are adhered to
  • Leading a team of Internal Wholesalers
  • Sending quotes to the customers – 10%
  • Understanding of the retirement plan services industry
  • Delivering appointment number targets in quality and quantity

Responsibilities For Director, Internal Sales Resume

  • Delivering core metrics on team performance and sales appointment targets
  • Motivating a team towards KPI’s
  • Working knowledge of MS Office, Morningstar Workstation, fi360, Brightscope, Zephyr StyleAdvisor and Salesforce CRM software.Normal office environment
  • Marketing and Communications team
  • Updating the CRM tools on a daily basis ensuring this is up to date and rele-vant

Responsibilities For Associate Internal Sales Director Resume

  • Leading and coaching a team of inside sales people
  • Conducting sales management meeting cadence (Daily, weekly, and Monthly)
  • Identifying target contacts within potential customers
  • Generating high quality appointments for the sales team
  • Improving procedures within the inside sales team
  • Holding regular pipeline review meetings with the team
  • Supporting the New Product Introduction processes with targeted launch promotions and activities
  • Conducting sales and pipeline analysis

Responsibilities For Internal Sales Associate / Senior Associate Resume

  • Performing other tasks as assigned by sales director
  • Supporting the organisations revenue & profit growth strategies and actions
  • Extensive training and development – ongoing training, coaching and mentoring
  • Be responsible for assigning account responsibilities and for balancing workload within the team, including vacation and back-up planning
  • Sample managementincluding availability / pricing clarification, processing sample order placement, sample tracking and expedite delivery
  • Maintain proper staffing levels by monitoring PTO/RTO requests submitted by the internal consulting team
  • Assist Territory Manager in accurate reporting of performance and forecasting of sales performance and its reporting within territory
  • Own and coordinate all training activities, including newly hired/newly appointed staff training
  • Focus and Retaining of existing accounts i.e. hospital business, by calling doctors and nurses for a follow-up activity – 20%

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