Internal Communications Resume Sample

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Wilma Hauck
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Work Experience


Head of Internal Communications
07/2017 - PRESENT
Chicago, IL
  • Have a proven capability to understand the business agenda and proactively translate this into high-quality, strategic, creative communications that are appropriate, relevant and engaging to the audience
  • Demonstrate the professional competence, influencing skills and gravitas required to provide high-level communications leadership, with the ability to influence senior, demanding stakeholders
  • Show the determination to support activities through to successful execution and the ability to manage the right resources to deliver results
  • Demonstrate the ability to manage risk effectively and to implement appropriate mitigation strategies
  • Constructively challenge and influence stakeholders
  • Proactively leads and executes communications projects and campaigns that align with, promote and support Oakley’s core business strategies, initiatives and programs
  • Credible, experienced thought leader with ability to command respect of executives, business leaders and colleagues
  • Proven change management communication skills
  • Lead communications strategy while paying close attention to details/managing complex campaigns
Internal Communications
11/2010 - 05/2017
New York, NY
  • Demonstrate first-class communications skills, including excellent written and oral communication skills, as well as listening and interpretation skills
  • Demonstrate the ability to balance multiple demands and projects successfully, effectively prioritizing workload and meeting deadlines
  • Provides strong leadership and support to Senior Leadership to deliver against EY’s global strategy laid out under Vision 2020 – including the element of our ambition to be the most favored employer
  • Collaborates closely with the other team members to align and integrate strategic messages that reflect EY’s most critical priorities across our most relevant channels
  • Talent development: Proactively develops others; sees learning and development as a critical input to delivering exceptional client service to BMC clients; seeks to inspire
  • Build and execute strategic internal and external communications programs that create awareness and foster affinity with Strayer’s internal and external stakeholder groups
  • Under limited supervision, responsible for editorial, design and production management of Strayer University’s print and electronic content. Work closely with key internal stakeholders to develop and execute an integrated strategy for communicating University news, and for keeping target audiences engaged
Internal Communications Internship
08/2008 - 10/2010
Boston, MA
  • Expert ability to lead content strategy and key message development
  • Exceptional interviewing, copywriting and editing skills
  • Excellent presentation skills – personal delivery and ability to lead/coach others
  • Proven ability to plan, develop and deliver content via integrated omnichannel programs, including online/intranet, multimedia, graphic design, video, events, etc
  • Effective listening, problem-solving and counseling skills; ability to build alignment to shared vision
  • Solid project, time and budget management skills essential
  • Collaborate closely with other team members and colleagues across BMC to align and integrate strategic messages that reflect EY’s most critical priorities; communicate these messages though our most relevant channels

Education


York University
2003 - 2008
Bachelor's Degree in Communications

Professional Skills


  • Demonstrate communications knowledge, ideally gained within professional services or in a similar world-class global organization, with a working knowledge of the professional services sector and commercial awareness
  • Advanced editing, proofreading, composition skills and exceptional attention to detail; proven technical and persuasive writing skills
  • Excellent verbal skills with demonstrated effectiveness in influencing senior leaders
  • Excellent oral, written, graphical, and video communication skills, with expertise communicating effectively across both highly technical and general audiences
  • Excellent writing skills and strong attention to detail
  • Excellent and proven project management skills – deadline driven, well organized, and detail oriented
  • Outstanding written, grammar and oral communication skills, with a strong proficiency in AP/journalistic style

How to write Internal Communications Resume

Internal Communications role is responsible for communications, editing, english, leadership, interpersonal, presentation, design, organizational, planning, video.
To write great resume for internal communications job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Internal Communications Resume

The section contact information is important in your internal communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Internal Communications Resume

The section work experience is an essential part of your internal communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous internal communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular internal communications position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Internal Communications resume experience can include:

  • Excellent general communication skills with ability to effectively interface with diverse internal customers
  • Proven ability to develop strong working relationships in a matrix environment and strong problem solving and root cause identification skills
  • Personal impact and strong leadership skills, with proven ability of building beneficial relationships with stakeholders at all levels
  • Excellent verbal and written communication skills with good knowledge of using different styles to reflect the nature of the stakeholder, audience and message
  • Demonstrated organization, analytical and prioritizations skills
  • Excellent interpersonal skills and experience working with employees at all levels of an organization

Education on an Internal Communications Resume

Make sure to make education a priority on your internal communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your internal communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Internal Communications Resume

When listing skills on your internal communications resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical internal communications skills:

  • Highly polished writing and editing skills, strong presentation and verbal communication skills - generated through critical attention to detail
  • Excellent interpersonal and relationship-building skills, critical to your effective working with programme directors, HR and the change team
  • Strong project management skills with ability to manage, coordinate and prioritize consistently across large and evolving work portfolio
  • Excellent writing, editing and proof-reading skills, as well as the journalistic ability to source stories from employees and business units
  • Strong writing and editing skills â ability to confidently produce and deliver written content
  • Proven successful leadership skills as it relates to owning and maintaining an internal communication tool

List of Typical Experience For an Internal Communications Resume

1

Experience For Head of Internal Communications Resume

  • Strong written communication, technical, social media and planning skills with demonstrated experience speaking and writing clearly and convincingly
  • Strong, proven inter-personal skills
  • Plan, prioritize and organize effectively and quickly shift priorities in a dynamic environment
  • Excellent writing and editing skills and a passion for writing required, including knowledge of AP style
  • Excellent English language writing skills - Versatility in diverse writing styles and voices, including journalistic and executive writing
  • Excellent English and French writing and speaking skills. Spanish is an asset
  • Excellent speaking, writing skills in both Chinese and English
  • Well organised, with sound forward planning skills, and accustomed to balancing multiple deadlines and priorities
  • Exceptional written and verbal communication skills, and demonstrated ability to foster productive working relationships with a range of stakeholders
2

Experience For Director of Internal Communications Resume

  • Strong engagement competencies including emotional intelligence and influence with the ability to synthesize and effectively communicate complex issues
  • Fluency in English (native or near-native proficiency), with strong verbal and writing skills
  • Excellent writing and editing skills with ability to work in a fast-faced, deadline driven environment
  • Strong Office 365 skills, including Word, Excel, OneDrive, PowerPoint, and Sharepoint
  • Strong leadership skills, with the ability to lead and build consensus across corporate departments
  • Very good organisation and coordination skills
  • Excellent organisational and planning skills combined with attention to detail
3

Experience For VP, Internal Communications Resume

  • Proven leadership, performance management and coaching skills
  • Apply your experience, knowledge of best practices, analysis and influence skills to advise on change management and business communications challenges
  • Excellent writing skills and ability to use the written word to explain complex topics in simple ways
  • Strong visual identity and graphic design skills
  • Excellent oral and written communication skills – story teller
4

Experience For Internal Communications Leader Resume

  • Have strong writing skills and are able to explain a complex idea in a few words
  • Excellent written and verbal communication skills with particular attention to grammar and punctuation
  • Have excellent oral and written communication skills in English and in French
  • Strong track record of written communication skills
  • Strong negotiation skills with ability to think out of the box to find win-win solutions
  • Demonstrated collaboration skills in a cross-functional environment
  • Excellent interpersonal skills with an ability to work flexibly with diverse teams at all levels
  • Client-service orientation and strong execution skills
  • Management skills including high-profile communications, strategic planning, budgeting and creative solutions
5

Experience For Specialist, Internal Communications Resume

  • High levels of enthusiasm and a passion for identifying new ways of communicating messages more effectively and measuring the outcomes
  • To take an active role in maintaining & developing own knowledge/skills and those of others
  • Exceptional planning and organisation skills, with a demonstrable track record of delivering corporate events and activities
  • Experience managing multiple projects and competing priorities to guide successful outcomes
  • Superior writing, editing and presentation skills
  • Proven track record of excelling in a fast-paced environment with tight deadlines and changing priorities
  • Experience selecting the most effective channel for communications based on the targeted audience and desired outcomes
  • A creative and innovative communicator, with excellent knowledge and experience of delivering internal communications in at least a FTSE 250 scale organisation
6

Experience For Head of Internal Communications & Engagement Resume

  • Prior experience working directly with C-level executives
  • Fosters integration and collaboration across the Communications team in US India and the US to advance business objectives more effectively
  • Coordinate and collaborate with various teams within Deloitte to leverage internal resources effectively
  • Fosters integration and collaboration across the Communications team in India and the US to advance business objectives more effectively
  • The ability to problem-solve and effectively collaborate
  • Build strong partnerships with Stores and Central leadership to understand strategic priorities and craft pertinent messages to cascade
7

Experience For Advisor, Internal Communications Resume

  • Solid internal or external event organization experiences
  • Foster strong partnership with UTC’s IT team to leverage technology for effective, timely communications to employees worldwide
  • Effectively manage relationships with members of GI’s senior leadership team and business segment communications partners
  • Exceptional verbal and written skills and the ability to crisply articulate concepts
  • Engaging with and advising senior executives, helping them more effectively communicate across their teams in tune with their leadership style
  • Demonstrate effective intercultural awareness
8

Experience For Internal Communications Professional Resume

  • Self-starter able to work independently to prioritize and manage multiple projects and deadlines in a dynamic environment with frequently changing priorities
  • Proven experience of working in an organisation with a high profile reputation, often in the media spotlight
  • Excellent proficiency in Powerpoint (ability to translate complex content into impactful and easy to read graphic assets) and good user of Photoshop
  • Proven experience of crisis and reputational internal communications and engagement management
  • Establish and nurture strategic partnerships across the company. Work effectively with employees at all levels
  • Assist in the development and execution of plans to effectively communicate business strategy, goals and objectives, and enhance employee engagement
  • Exceptional strategic thinking, project/campaign management and execution skills
  • Highly organized, detail-oriented, with outstanding follow-through skills
  • Superb verbal, written, and visual communication skills
9

Experience For Director, Executive & Internal Communications Resume

  • Basic experience with people experience strategy and execution
  • Exceptional influence skills; modifies approach based on situation (ie. personal, cultural,)
  • Proven experience working across the full spectrum of internal or corporate communications channels
  • Solid experience in the Financial Services Industry (preferable but not essential)
  • Effectively articulate and communicate the vision, mission and goals of the organization to the internal audience to enhance employee engagement
  • Established journalistic track record and proven editing experience
  • Strong matrixed team experience to align to the collaborative nature of this role and structure
  • Experience in internal communications, driving awareness, engagement, and enhanced experiences for employee audiences
  • Exceptional presentation development skills and PowerPoint prowess
10

Experience For Coordinator, Internal Communications Resume

  • Relevant experience designing and delivering employee communications; developing internal/change management communications
  • Professional writing/communications experience in a corporate communications, agency or related setting
  • Participate in developing high quality content, and demonstrate sounds understanding of complex technologies, products, and market challenges
  • To support the continued embedding of the Invesco Purpose and the maintenance of a strong corporate culture (including adherence to Invesco’s code
  • Direct experience managing and developing communications professionals
  • Support the Global Head of Communications and Public Policy in developing and executing a clear, effective and consistent internal communications strategy
  • Experience of directly managing and deploying change related communication strategies
  • Strong track record of liaising with and influencing senior stakeholders at the highest levels of the organisation

List of Typical Skills For an Internal Communications Resume

1

Skills For Head of Internal Communications Resume

  • Effectively handles pressures and demands from multiple clients and competing priorities
  • Excellent (and ruthless) editing and alignment skills
  • Excellent project management, client service, team building and interpersonal communication skills to meet tight
  • Excellent organizational, interpersonal, and relationship-building skills
  • Excellent organizational, planning, influence, communication, and follow-up skills
  • Strong business acumen, analytical ability and outstanding communications skills
2

Skills For Director of Internal Communications Resume

  • Proven ability to understand complex projects with multiple stakeholders and ability to communicate effectively to them
  • Excellent collaboration skills & knowledge management
  • Able to take a collaborative approach to projects, tasks, has good interpersonal skills
  • Proven blend of internal and external communication skills
  • Excellent computer skills (Eg. Microsoft office)
3

Skills For VP, Internal Communications Resume

  • Accepting constructive criticism and dealing calmly and effectively with
  • Knowledge of, and demonstrated experience, in troubleshooting and editing HTML coding
  • Demonstrated experience leading, coaching and developing small teams
  • Experienced in managing and delivering projects that involves broad stakeholder management, is used to prioritisation
  • Versatility, flexibility and willingness to enthusiastically adapt to constantly changing priorities while managing deadlines and multiple priorities
  • Audio/visual Production Skills including agency handling
  • Experience in marketing and communications, including specific experience with internal communications
  • Advanced writing skills; comfortable translating complex concepts such as medical or financial information into clear, jargon-free and succinct copy
4

Skills For Internal Communications Leader Resume

  • IT skills including Word, PowerPoint, Excel
  • Well-developed storytelling skills; ability to write quickly and clearly for social media, video, town halls, etc
  • Creative and versatile strategic thinking skills and the ability to independently generate and execute innovative ideas
  • Experience with marketing automation platforms. Experience in TailoredMail program is particularly desired
  • Clear, concise and engaging verbal and written communication skills
  • Measure the effectiveness of communications and make adjustments to continuously improve. Consolidate results for AME Leadership Team reporting. 5%
  • Be self driven & possess first class presentation (development and delivery) skills
5

Skills For Specialist, Internal Communications Resume

  • Web content design and development skills
  • Strong business acumen with proven ability to connect business objectives and communications strategies
  • PR experience (in-house or agency) and Financial Services Experience
  • Demonstrates a deep understanding of change management principles and has experience leading change efforts for company-wide initiatives
  • Create compelling communications and business presentations that effectively communicate our workforce planning vision
  • Develop annual budgets for activities and track expenditures to ensure that available resources are used efficiently and effectively
  • Related experience in corporate communications, including experience developing executive level and companywide internal communication strategies
  • Keen judgment and interpersonal skills to be able to work with highly confidential information
6

Skills For Head of Internal Communications & Engagement Resume

  • Sound project leadership skills with the ability to drive multiple projects simultaneously
  • Combining photos and videos with short snappy writing in excellent English
  • Developing key messages for CCS, aligned with the company’s strategic priorities, and disseminating broadly across the organization
  • Developing key messages for Otis, aligned with the company’s strategic priorities, and disseminating broadly across the organization
  • Collaborating on the development and delivery of a strong digital communications plan that engages employees and supports our team’s objectives
  • Developing a strong, executable strategy for executive communications that supports business objectives, technology initiatives and employee engagement
  • Experience in working on employee engagement campaigns and working closely with enabling teams to ensure smooth execution of campaigns and events
  • Experience writing and editing in internal communications, marketing, journalism or a similar field
  • Good at relating & networking
7

Skills For Advisor, Internal Communications Resume

  • IT literate, with good working knowledge of managing intranet platforms, content management systems, Photoshop, distribution lists, social media etc
  • Experience coding using HTML
  • Experience driving audience engagement and building organizational culture
  • Experience creating emails, landing pages, forms and reports
  • Adapt to changing priorities; the nature of communications means addressing urgent, unplanned communications; flexibility is important
  • Organized, deadline-driven and capable of managing multiple priorities and delivering results in a fast-paced environment
  • Previous experience managing or supervising a communications team
8

Skills For Internal Communications Professional Resume

  • Experience using PC and Macintosh environments (software including MS office suite, and google products)
  • Comfortable operating in a matrix; experience doing so successfully
  • Experience in the creation of compelling and inspiring audio-visual content
  • Experience developing and executing social programs in collaboration with executives and senior leaders/subject matter experts
  • Contributes to the development of marketing collateral including effective multicultural copy for web pages and campaign pieces
  • Experience that combines branding, culture, and communications and an understanding of the nexus of the three
  • Experience driving social media
  • Experience leading operational communications strategy development & implementation, with a focus on digital methods
9

Skills For Director, Executive & Internal Communications Resume

  • Experience implementing local site recognition strategies & interventions across multi site customer focused organisations
  • Experience in providing strategic communications counsel to senior executives
  • Engage others, develop and maintain effective working relationships
  • Experience in coordinating and /or development of presentation decks, video, graphic design and photography
  • Experience dealing with large-scale change in a matrixed environment
  • Strong writing capabilities that inspire action
  • Good knowledge of web-based and desktop publishing technology (HTML, etc.)
  • Experienced using print and digital communications across a complex organizational environment
10

Skills For Coordinator, Internal Communications Resume

  • Experience using MSWord, Excel and PowerPoint
  • Solid understanding of the financial services industry
  • Sound knowledge of all Communication in general, Knowledge on how to create compelling stories written and in 3D, Event Management experience
  • Significant experience managing an Internal Communication function in a global organisation
  • Experience creating strategic communications plans to support the goals of the organization
  • Experience implementing employee communications programs
  • Experience in successfully administering confidential and secure information in a corporate environment

List of Typical Responsibilities For an Internal Communications Resume

1

Responsibilities For Head of Internal Communications Resume

  • Originate / deploy fresh new ways of communicating – new formats, new channels, new platforms / experiences
  • Candidates with communications / marketing experience, especially in the “digital” space can also be considered
  • Engage and motivate employees to build company culture, support business priorities and desired behaviors
  • Drive and cooperate with a network of internal communicators in the R&D sites and in the operational units
  • Previous experience in a communications, marketing or change management desirable, but not essential
  • Excellent understanding of internal communications channels, content development and metrics
  • Experience with posting information to a company intranet
  • Works independently and a good team player
  • Producing, writing, and/or editing employee communications and training materials
2

Responsibilities For Director of Internal Communications Resume

  • Writing and posting online content on the group’s internal intranet
  • Producing engaging online content
  • Understanding the voice we communicate with internally and producing content to complement the strategy
  • Coordinating translations and distributing variations to content
  • Creating content for recent joiner notifications
  • Posting images of fashion shows and events
  • Conducting employee communications research
  • Sharing employees’ voices and stories across the organization
3

Responsibilities For VP, Internal Communications Resume

  • Leading role in governance committee for IHG’s global intranet, Merlin and for the company’s enterprise social network, Yammer
  • Processing the team’s statistical data to measure success of comms initiatives and plan further actions
  • Working with the other functional leaders, ensuring co-ordination of the Brand, Marketing and Communications (BMC) strategy with the UK
  • Work on enhancing awareness and optimizing public perception of Citi in Latin America by reinforcing the company’s leadership image in the region
  • Detail oriented, multi-tasking and capable of meeting tight deadlines
  • Facilitate HQ and China executives’ participation of all hands meeting or other internal activities of Chinese partners
4

Responsibilities For Internal Communications Leader Resume

  • A Blizzard gamer that enjoys playing all Blizzard games
  • Ideally a pleasant, passionate and sociable character that enjoys communicating with various stakeholders to reach consensus
  • Architect range of corporate level communications, incl those from other units, to achieve synergies and consistency of messaging
  • Post web articles, announcements, event details to the firm’s intranet sites
  • Manage all internal communications channels in the office, such as the photo wall, TV screen, posters etc
  • Work with public relations (PR) and human resources (HR) on internal issues communications and management
  • Ensure consistent execution of Ericsson’s brand strategy
5

Responsibilities For Specialist, Internal Communications Resume

  • Think strategically and innovatively within the area of communications, as well as the capability of implementing and following-up on decisions taken
  • Supporting intranet content management and social collaboration initiatives
  • Ensure all internal communications are aligned with SPE’s external communication efforts
  • Articulate messaging that is consistent with SPE’s global brand, leveraging social media tools and strategies including social, digital, advertising, marketing collateral, events
  • Provide communications support to various IT project teams to help guide and execute their internal and external communications initiatives in order to accomplish, build and protect the IT organization’s reputation goals and objectives
  • Creating and executing tools and messaging to support Shire leaders (top 200) in communications to their teams, thereby strengthening organizational alignment, understanding and engagement; establishing a regular quarterly ‘rhythm’ of leadership communications
  • Take lead role in managing the analysts/interns’ experience to ensure optimum career development focus for person and organization
6

Responsibilities For Head of Internal Communications & Engagement Resume

  • Provide strategic communications planning and execution support for engaging and communicating with internal audiences across the Firm
  • Craft and edit original editorial content for the company’s internal channels, including emails, intranet updates, and social media
  • Prepare content for Morgan Stanley’s intranet site and other formats, covering business, events and Firmwide initiatives
  • Publish content using the intranet site’s content management system
  • Manage special projects, as needed, including senior management events and Business Continuity Management communications
  • Oversee the design and development of an intranet architecture and integration with other platforms, including social, mobile and video
  • L’Oréal Australia website support
  • L’Oréal Australia Social Media support
7

Responsibilities For Advisor, Internal Communications Resume

  • Assist in creation of global corporate communications materials for various audiences, such as statements, Q&A’s, talking points, presentations, memos, briefing books, etc
  • Work closely with the BBC External Communications teams and press office to manage the BBC’s reputation. Ensure that key external announcements, campaigns etc. are fully communicated to all staff in a timely, creative and effective way and that internal announcement are joined up
  • Ensure that the BBC’s policies, rules and procedures are met in relation to the post-holder’s responsibility for the management of people and resources and to ensure health and safety standards are met
  • Elaborate and develop communication strategies aimed at promoting the employer brand and Groupe Dynamite’s culture
  • Develop overall business segment / business unit communications plans in alignment with the company’s editorial strategy to address key business priorities
8

Responsibilities For Internal Communications Professional Resume

  • Align with company’s editorial approach and coordinate messages to ensure consistency and alignment across channels
  • Establish best practices and governance protocols for new content platforms and develop process to review existing platforms before migration to achieve consistent content management capabilities, user experience, brand and search across the intranet
  • Assist with designing and implementing leadership engagement events and forums
  • Part of the senior Internal Communications and Engagement team, feeding into the overall pan-BBC corporate IC&E strategy and supporting pan-BBC objectives
  • Assist with the ongoing assessment and measurement of our internal communications programs
  • Advise the Director and senior teams across BBC Children’s and colleagues across BBC North on the most relevant and appropriate approach to internal communications according to knowledge of local audience, channels, and analysis of key audience and stakeholder groups
9

Responsibilities For Director, Executive & Internal Communications Resume

  • Drive the evolution of the company’s intranet editorial content to optimize engagement among employees and company leaders and advance business within CIT
  • Collaborate with other teams to help build the CIT brand, drive business outcomes and reinforce the company’s strong reputation – including translating content from business owners into content that resonates with the sites’ audiences
  • Maintain editorial and brand standards
  • First point of contact for the ‘corporate audience’: manage project briefs, create and implement communications plans, provide advice and guidance
  • Build engagement and enthusiasm for IHG’s corporate values
  • Leading role in measuring and refining relevant channels to inform continuous improvement and act as a steward for IHG’s internal communications standards
  • Support the Global Internal Communications Director in the development of the global internal communications strategy to support the business’s objectives
  • Recent or near future graduate
  • Write, edit and facilitate the review and revision of communications
10

Responsibilities For Coordinator, Internal Communications Resume

  • Draft communications plans for both advisor and employee audiences based on business objectives and input from subject matter experts and business leaders
  • Coordinate plans with other key business initiatives
  • Ensure consistency of messages across communications channels
  • Business partnering key areas of the business and Executive team members. Able to translatebusiness objectives and requirements into effective Internal Communication and Engagement strategies
  • Drive high impact Internal communications messages and campaigns which drive engagement andbusiness performance
  • Act as a change agent, ensuring engagement of internal audiences by utilizing best-in class communication tools, technology, and services, including face-to-face, broadcast, town halls, online, video, digital, social and print
  • Lead internal communications strategy, inclusive of enterprise wide and T + P specific content related to marketplace, workplace, change management and HR initiatives and programs. Partner with HR and other internal communication teams to support employee engagement and retention

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