Internal Communications Manager Resume Sample

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Chase Dach
179 Fahey Lakes,  Los Angeles, CA
+1 (555) 964 5247

Work Experience


Internal Communications Manager
10/2017 - PRESENT
Detroit, MI
  • Work independently and as part of a team
  • Source, write/edit and post TV news/successes to the NBCUI new site – Inform – and corresponding e-newsletter
  • Create design assets for use across digital and print channels
  • Act as an ambassador for Wave, NBCUI’s Jive-based enterprise social network – an employee communications and collaboration tool
  • Centralize internal messaging targeting the local business audience to build consistency on tone, frequency and visual voice – act as the employee publicist
  • Improve audience focused communication, tailoring messaging to drive impact
  • Serve as internal copywriter, acting as a resource across departments and functions to advise and align communication planning
Senior Internal Communications Manager
05/2011 - 06/2017
San Francisco, CA
  • Monitor department mailbox traffic, building the identity of the internal communications team through timely and well-manicured responses to incoming messaging
  • Build partnerships with key internal stakeholders and facilitate proactive communications internally among teams
  • Identify and prioritize what needs to be communicated to employees
  • Developing timely, relevant and compelling editorial content for the company’s online news vehicles
  • Developing speeches, presentations and various written communications for senior leaders’ use with internal and external audiences
  • Work with the US program leadership and the global communications and change team to design a communication strategy for the overall program in the US focusing especially on 2017 activities
  • Work with the individual workstreams to develop communication strategies that build support and understanding, engage key stakeholders and audiences, and ensure deployment activities are understood and supported
  • Define overall messages and narrative for the program and workstreams in the US
  • Identify the different US audiences and their communication and engagement needs
M&A Senior Internal Communications Manager
10/2006 - 11/2010
Houston, TX
  • Identify the appropriate channels to use in communication and engagement activities
  • Identify key stakeholders and put in place communications and management plan
  • Provide support to the US program leadership and JLL’s US leadership team on AIM 2020 communication and engagement activities
  • Work with the global program team to ensure alignment between global and US messaging
  • Measure the impact of communications and messaging to ensure continued success and improvement
  • Provide support and coaching to global, regional and local management and change colleagues
  • Work with communication and change network to deploy communication and change activities
  • Own the process for publishing communications on PA’s intranet (PA News)
  • Spearhead the development and writing for PA’s Annual Report and other corporate communications

Education


Ave Maria University
2001 - 2006
Bachelor's Degree in Communications

Professional Skills


  • Relationship skills: Excellent interpersonal skills and demonstrated, outstanding skills in successfully building partnerships to influence and drive results
  • Strong verbal and written communication skills; proven skills as copy editor
  • Communications skills: Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories
  • Intermediate to advanced level Microsoft Office products skills, specifically Word and PowerPoint. Strong presentation development skills
  • Project management skills (experience in managing multiple projects concurrently) and vendor resource management skills
  • Writing skills, interpersonal skills
  • Excellent project and events management skills, including ability to handle multiple assignments prioritizing and meeting deadlines

How to write Internal Communications Manager Resume

Internal Communications Manager role is responsible for editing, communications, interpersonal, creative, organizational, presentation, microsoft, design, advanced, digital.
To write great resume for internal communications manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Internal Communications Manager Resume

The section contact information is important in your internal communications manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Internal Communications Manager Resume

The section work experience is an essential part of your internal communications manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous internal communications manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular internal communications manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Internal Communications Manager resume experience can include:

  • Serves as Communications Department liaison and counsel to multiple senior-level executives, providing advice on operational decisions and participating in organizational decision-making. Identifies emerging issues and helps manage the organizations response to them
  • Completes other communications (including marketing communications), counseling and liaison roles. Works effectively with vendors to obtain the highest quality work at fair prices
  • Works with Director of Communications to create and execute internal communications strategies that engages associates across all brands, locations and functions
  • Excellent written and verbal communications skills, good judgment, ability to work on deadline, demonstrated interpersonal skills, and flexibility
  • Excellent communication and writing skills, and proven ability to plan, manage and deliver projects
  • Excellent planning and organisation skills; good project manager

Education on an Internal Communications Manager Resume

Make sure to make education a priority on your internal communications manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your internal communications manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Internal Communications Manager Resume

When listing skills on your internal communications manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical internal communications manager skills:

  • Excellent writing skills and oral communication skills
  • Strong writing, editing and proofreading skills. Strong knowledge of Associated Press style
  • Excellent communication and influencing skills with experience presenting to management
  • Strong critical thinking and strategic planning skills to ensure effective communications
  • Excellent written skills and experience in writing internal communications
  • Strong creativity, digital knowledge and excellent writing skills

List of Typical Experience For an Internal Communications Manager Resume

1

Experience For Senior Internal Communications Manager Resume

  • Strong project management skills required – ability to effectively manage project scope, teams, timelines, details and budgets
  • Proven relationship management skills and experience in offering counsel to business leaders
  • Strong interpersonal skills, including demonstrated confidence, grace under pressure and adaptability in a rapidly changing and evolving workplace
  • Strong organizational interpersonal skills; keen ability to prioritize multiple assignments and handle high volume detail work
  • Exceptional project management skills, effectively arranging resources and managing multiple small to large projects in a cross-functional environment
  • Rigorous self-management skills and confidence to effectively work as part of a virtual team
2

Experience For Marketing Communications & Internal Communications Manager Resume

  • Excellent client service orientation, with strong project-management and organizational skills
  • Strong PC skills, including Microsoft Office/365, SharePoint, and Yammer. A strong understanding of digital communications and social media
  • Strong interpersonal skills and good presenter – able to make recommendations with gravitas and inspire confidence in others
  • Excellent writing, editing, and copy editing skills. Writing samples required
  • Excellent editing and/or copy editing and proofreading skills; knowledge of editorial style
  • Excellent creative and visual skills: including slide design, video production and editing, graphic design and script writing
  • Natural communicator and facilitator with good consulting and influencing skills
  • Use excellent writing and editing skills to plan and deliver all types of employee communications across a diverse range of channels and audiences
  • Excellent relationship building and influencing skills, ability to earn trust and support
3

Experience For M&A Senior Internal Communications Manager Resume

  • Great relationship-building skills and experience dealing with people from all levels, disciplines and locations
  • Be able to multi-task under pressure and work to deadlines, good organisational/planning skills
  • Excellent strategic and creative writing skills
  • Excellent communications skills, written and verbal, for creating communications materials for both online and offline environments
  • Strong project management, problem-solving, and organizational skills
  • Strong stakeholder-management skills and ability to manage multiple projects
  • Strong project management skills, schedule management, crisis management and budget management
4

Experience For Internal Communications Manager Meta Resume

  • Strong analytical skills with the ability to reason through issues and resolve problems while working efficiently under time constraints
  • Strong interpersonal and organizational savvy skills; ability to interact comfortably with a broad spectrum within the organization to gain consensus
  • Strong people skills and ability to collaborate in teams and work with leaders at different levels
  • Excellent written and oral communications skills – ability to influence at all levels and adapt communications for a range of internal audiences
  • Superior writing and editing skills, with a proven track record across a variety of audience groups and channels
  • Strong influencing skills with the ability to change others’ perceptions about new opportunities and challenges
5

Experience For Ethicon Internal Communications Manager Resume

  • Resilient, proactive, flexible and self-motivated person with sound judgment and strong decision-making skills
  • Excellent written, verbal, editorial and interpersonal skills
  • Good follow-up skills as well as the ability to meet tight deadlines
  • Creative, with excellent communication and consultancy skills
  • Strong speaking skills to lead and manages various live communication channels
  • Proven ability to effectively collaborate, influence and manage a wide range of stakeholders
  • Demonstrated project management and organizational skills; high level of attention to detail and accuracy
  • Client service orientation, with strong project-management and organizational skills
  • Proven experience in building strong working relationships with senior business stakeholders
6

Experience For Global Internal Communications Manager Resume

  • Strong editing and proofreading skills; attention to detail is key
  • Proven strong strategic communications mindset with experience delivering business results and success measures
  • Strong writing and editorial skills are essential
  • Strong Microsoft Office skills, especially Word and PowerPoint
  • Strong written/verbal communication skills, able to cohesively present, write & edit
  • Proactive, able to work in a team and have strong interpersonal skills
7

Experience For R&D Internal Communications Manager Resume

  • Strong project management skills with the ability to apply initiative and work independently
  • Create event concept papers/proposals from scratch; strong writing skills
  • Top class communicator with proven content and communication production & campaign skills
  • Good organisational skills and ability to project manage multiple initiatives simultaneously & work under pressure
  • Excellent written and verbal communication, and public speaking skills
  • Strong Microsoft Office skills, particularly in excel and PowerPoint
  • Very strong editorial skills
8

Experience For Global Internal Communications Manager Insurance & Risk Management Central Resources Resume

  • Working knowledge of Digital communications, ideally copywriting skills
  • Organizing and coordination skills with various external agencies and internal resources
  • Strong evidence of working with most senior levels in a business, managing stakeholder relationship and influencing up to executive team level
  • Proven experience creating and managing communications strategies and translating those strategies into actionable plans
  • Exceptional writing, editing and verbal communication skills
9

Experience For Internal Communications Manager for Americas Markets Resume

  • Strong experience in managing and leading the SharePoint-based company intranet page as content manager
  • Promote collaboration and ideas sharing by helping colleagues to work more effectively together
  • Experience in building and executing multiple programs, and ability to manage numerous priorities in a fast-paced environment
  • Strong team player; happiest when doing, not delegating; strong work ethic - very flexible
  • Prioritize for a global team and balance competing priorities in a fast-paced environment
  • To delegate to the communication specialists to balance personal work load giving them the opportunity to develop key skills and broaden
  • Strong project management capabilities, including demonstrated leadership for multiple assignments from conception to completion on deadline and within budget
  • Experience in a similar role or strong communications, copywriting, project management background
10

Experience For Internal Communications Manager, Downstream Resume

  • Appropriate tertiary qualifications in Communications or Marketing or demonstrated, or equivalent, relevant professional experience
  • Works well under pressure with a sense of urgency, and can effectively and professionally handle challenging or highly confidential situations/issues
  • Strong experience working in an agency/ in-house communications at manager level
  • Strong strategic thinking, analytical and organisational skill
  • Strong project management experience from stakeholder management to planning
  • Demonstrated experience utilizing intranets, Social Media, video and/or other technological communication tools and methodologies
  • Video editing and design skills are very welcome
  • Proven experience of delivering truly innovative communications – this isn’t an entry level role

List of Typical Skills For an Internal Communications Manager Resume

1

Skills For Senior Internal Communications Manager Resume

  • Highly organised, with good strategic communication planning skills and the ability to work effectively under pressure to meet tight deadlines
  • Strong copy-writing skills and desktop design; good exposure to using SharePoint
  • Engaging in and executing the internal communications plan, leveraging writing, creativity, and other skillsets garnered through experience and best practices
  • Excellent writing, editing and proofreading skills as well as the journalistic ability to craft compelling content
  • Demonstrated experience planning and leading projects, setting priorities, and meeting deadlines
  • Proven consulting skills with the ability to work across all levels of an organization successfully advising, guiding, and influencing key stakeholders
  • Excellent copywriting, editing and proof reading skills
2

Skills For Marketing Communications & Internal Communications Manager Resume

  • Strong planning skills and an ability to manage competing issues, working with and through others
  • Track record of taking initiative in managing multiple priorities and to work effectively under pressure when facing extremely short deadlines
  • Good interpersonal and relationship-building skills in order to work with various teams across the company including our senior leadership team
  • Possess problem solving skills along with the ability to bring about consensus around strategic communications priorities among internal stakeholders
  • Possess excellent writing and editing skills and able to apply and adhere to editorial guidelines
  • Strong project management, writing, and editing skills
3

Skills For M&A Senior Internal Communications Manager Resume

  • Excellent writing, storytelling and creative skills
  • Excellent verbal, writing & editing skills, and knowledge of AP Style
  • Excellent organizational and planning skills using a structured approach
  • Knowledge of Associated Press style guidelines, with strong copy-editing and proofing skills
  • Strong writing and editing skills to deliver clear and concise messages for a range of audiences
  • Internal Communications management experience, with proven and demonstrable experience partnering with key business areas
4

Skills For Internal Communications Manager Meta Resume

  • Strong competency in the creation and deployment of integrated marketing communications to effectively reach employees in a dynamic and complex organization
  • Excellent verbal and written communication and editing skills in English
  • Strong Microsoft Office skills including Outlook, PowerPoint and Excel essential. Exposure to SharePoint an advantage
  • Excellent interpersonal skills to work with key stakeholders, including executives, and colleagues at all levels
  • Strong presentation and facilitation skills, equally comfortable presenting in-person and to remote audiences
  • Strong relationship building skills across diverse groups of colleagues
  • Strong survey writing and development skills
5

Skills For Ethicon Internal Communications Manager Resume

  • Strong writing skills; ability to write in different voices and tones
  • Solid writing skills that include the ability to translate business language into plain English
  • Strong work ethic coupled with critical thinking skills and an enthusiastic and passionate approach to the work
  • Strong project management skills with the ability to manage multiple tasks and projects
  • Be customer service oriented; practice sound judgement and strong collaboration skills
6

Skills For Global Internal Communications Manager Resume

  • Strong organisational and planning skills with significant attention to detail
  • Strong judgment and problem-solving skills
  • Excellent interpersonal and relationship-building skills and ability to work with individuals across a wide range of functions and levels
  • High-level attention to detail with results-oriented and effective time management skills
  • Strong written skills – accurate, concise and engaging style
7

Skills For R&D Internal Communications Manager Resume

  • Strong collaboration, partnership and project management skills
  • Amazing employee/internal communications and storytelling skills
  • Outstanding interpersonal skills and ability to collaborate, build teamwork and trust
  • Partnering with HR leads to effectively communicate employee policies, changes and key initiatives
  • Leading People and Teams – Motivates and generates enthusiasm in others, using diverse skills and ideas. Gives and receives regular feedback
  • Experience at managing conflicting requests and priorities, as well as setting and delivering to realistic deadlines
  • Experience developing and executing internal communication strategies and evaluating/measuring the effectiveness of internal communications
  • Exceptional writing and editing skills in a variety of formats, including printed material, web, digital signage, and others as required
  • Proven experience developing and growing an internal communications or multi-channel marketing program
8

Skills For Global Internal Communications Manager Insurance & Risk Management Central Resources Resume

  • 4) coach staff in improving the analytical depth and readability of their writing skills
  • 7) function effectively in a consulting shop environment dominated by tight, fluid and competing deadlines, as well as complex project governance
  • Exceptional writing, facilitation and presentation skills, with the expertise to write high-quality, engaging copy for different channels and audiences
  • Exceptional written and verbal communication skills, with ability to translate business topics into clear, compelling messaging for a diverse internal audience
  • Excellent planning and stakeholder mapping experience
  • Personnel management experience, including team building experience
  • Prior experience managing direct report/s
  • Expert written and verbal communication skills, particularly in clearly communicating the vision and key messages of programmes
  • Prior experience working in an Internal Communications role
9

Skills For Internal Communications Manager for Americas Markets Resume

  • Strategic messaging and human resource communications skills
  • Demonstrated effectiveness in developing narratives, leadership communications, and communications strategies and in tactical execution
  • Previous experience and a strong understanding of internal communications and tools
  • Excellent writing experience for internal audiences
  • Ideation and Marcom/ branding skills
10

Skills For Internal Communications Manager, Downstream Resume

  • Strong communication and influencing skill and the ability to communicate well and manage key senior stakeholders
  • Manage and prioritize excellent work on projects with deliverables across multiple time horizons while demonstrating exceptional attention to detail
  • Superior communication and editing skills
  • Experience developing creative, effective approaches to communications challenges
  • Strong knowledge and experience with Microsoft Office including Outlook, PowerPoint and Excel is required
  • Exceptional presentation development skills, including PowerPoint

List of Typical Responsibilities For an Internal Communications Manager Resume

1

Responsibilities For Senior Internal Communications Manager Resume

  • Proven experience in a similar role, ideally within a project environment where presentation skills and communication have been key factors
  • A strong team player with excellent written and oral communication skills
  • Experience from the commercial vehicle industry and work experience in Asia. Good understanding of products, service and customers in the truck industry
  • Excellent verbal and written communication skills across a range of media
  • Effectively communicate the Library’s strategic priorities and other important messages to employees
  • Multi-task; Equipped with strong organizational skills
2

Responsibilities For Marketing Communications & Internal Communications Manager Resume

  • Excellent writing, editing and verbal communication skills with thorough attention to detail
  • Strategic and visionary mindset combined with strong project management and analytical skills
  • Strong interpersonal skills with the ability to work with individuals of all professional levels
  • Excellent IT skills and proficient use of Microsoft Office packages and Photoshop/Paint Shop Pro
  • Excellent Power Point and Word skills with the ability to pull together presentations aligned to the specific audience
  • Skilled at analyzing data and tracking metrics to measure effectiveness of communications initiatives
  • Proven track record developing and executing creative internal communications plans, with demonstrated results
3

Responsibilities For M&A Senior Internal Communications Manager Resume

  • Proven experience managing complex change projects
  • Proven track record in creating innovative and targeted communications programs that impact employee experience
  • High impact and influence skills that enable developing relationships across all levels in the organization
  • Experienced with measuring effectiveness of communications
  • Advanced English written communication/copy writing skills (Chinese advantageous)
  • Proven capability to deliver under time pressures and shifting priorities
  • Proven track record of working within innovative and effective internal comms teams
  • Clear and persuasive writing skills
4

Responsibilities For Internal Communications Manager Meta Resume

  • Extensive experience in internal communications, with a proven track record in working within a UK wide or international business
  • Excellent planning, organisational and logistics experience required
  • Prior experience in an internal and/or corporate communications and events role required
  • Experience is Program Management and/or Change Management Experience and/or compliance knowledge is a huge advantage
  • Use metrics and experience to manage/shape/measure programs to achieve goals and optimize the user experience
5

Responsibilities For Ethicon Internal Communications Manager Resume

  • Demonstrate strong leadership and confidence in areas of communications expertise to deliver value and outcomes that propel the company strategy forward
  • Work collaboratively and effectively in a geographically-dispersed, global organization
  • Works effectively in a team, co-operative, supportive and sympathetic to the views of others
  • Proven ability to influence across different levels of the organisation and to understand the drivers so that effective communication plans can be implemented
  • Develop credibility with, and support local leaders and managers to effectively engage with their teams
  • Advanced skills in MS Word and PowerPoint
  • 3+ years of demonstrated communications experience
  • Self-starter with demonstrated ability to manage multiple projects with strong follow-through
  • Influence – leads and communicates effectively in complex, competitive and political environments and delivers results
6

Responsibilities For Global Internal Communications Manager Resume

  • The ability to plan effectively and deliver to strict deadlines
  • Proven ability to build effective partnerships with stakeholders at different levels
  • Exceptional written and verbal communication skills with adaptable style for digital content, traditional media and multi-cultural teams
  • Exceptional Power Point presentation skills
  • A strong strategic thinker who is able to operate at all levels of the organisation
  • First class written and verbal communications skills
  • First-rate oral, written, and interpersonal communication skills are needed to interact and communicate with a variety of colleagues throughout the company
  • Superior grammar, spelling, and proofreading skills
7

Responsibilities For R&D Internal Communications Manager Resume

  • Demonstrated experience leading projects end-to-end
  • Great stakeholder management skills and able to influence key decisions
  • Able to work under pressure, and manage time effectively
  • Communications channel, technology and organizational skills
  • Understand and recommend new technologies, tools, and best practices to most effectively reach and engage employees
  • Managing internal communications channels – coordinating staff communications, making sure we’re engaging with people in the most effective way
  • Managing the internal communications budget, working with external suppliers to secure cost-effective solutions across communications and events
8

Responsibilities For Global Internal Communications Manager Insurance & Risk Management Central Resources Resume

  • Monitoring the effectiveness of internal communications campaigns and proposing appropriate adjustments
  • Understanding of the corporate work environment, preferably with experience in professional services
  • Working with suppliers and internal teams to improve the functionality and user experience delivered through our digital channels
  • Understanding of, and experience in, Agile, transformation and change management
  • A master at influencing leaders, while being obsessed with clear messaging and elegant at navigating competing priorities and ambiguity
  • Positive, personable and a strong team player - someone who enjoys spending a lot of their working time talking to, and working with others in the business
9

Responsibilities For Internal Communications Manager for Americas Markets Resume

  • Experience in developing video concepts, script writing and interviewing
  • Skilled in developing and using contemporary communications tactics, including video, .gifs, images, social media and infographics
  • Experience developing and maintaining e-learning content
  • Adept at using and experimenting with communication technologies and has experience maximizing digital content in various forms across the company's channels
  • Experience from coaching, supporting and training managers in their roles as communicators
10

Responsibilities For Internal Communications Manager, Downstream Resume

  • Multi-task and self-manage changing priorities in a fast-paced marketing environment, constantly striving for excellence
  • Good understanding of brand and marketing communications
  • A proven track record in internal communications strategy, including planning and delivery
  • Experience in developing corporate or marketing communications for a range of media
  • Experience working in a high/hyper growth tech company, helping to develop and focus internal communication initiatives

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