Inside Sales Representative Resume Sample

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Paige Harber
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Work Experience


Inside Sales Representative
03/2017 - PRESENT
Phoenix, AZ
  • Benefits At TMS Health, a Xerox Company we are a collaborative, team-oriented company that recognizes our team members professionalism, hard work, dedication, comment to service excellence, and performance with a competitive compensation plan, monthly bonuses, and an excellent benefits package, employee discount programs, free parking , and onsite employee café
  • Work with outbound opportunities with Commercial & Digital sales team
  • Listen, evaluate, and help resolve issues such as dealer-shipping errors, process RA’s and Return Labels
  • Identify and prospect key decision makers and influencers at the Director level and higher within new prospective customers in order to generate interest in IgnitionOne’s offerings
  • Calls to prospective customers in order to explore and develop opportunities
  • Present and explain Creative Cloud/Document Cloud products and license programs via phone and E-mail
  • Process order closes in internal system and management of leads in SFDC
  • Planning and development of sales tools and sharing of sales best practices to optimize sales activities
  • Proven inside sales experience
Inside Sales Representative
12/2011 - 01/2017
Dallas, TX
  • Qualify and sell group and individual Medicare products
  • Manage an effective sales strategy
  • Determine the best channel choice to obtain the enrollment
  • Ensure accurate enrollment processes by guiding them through filling out application, helping them navigate the Kaiser Permanente website or completing a Telephonic Enrollment
  • Use consultative transactional sales (CTS) skills to ask a series of questions to understand current member's circumstances to help them make an informed choice of medical plan
  • Interpret Medicare guidelines to member's specifics and situations
  • Balance an effective sales strategy while balancing productivity metrics during allotted outreach times to contact members

Education


Argosy University - Hawaii Campus
2005 - 2010
Bachelor's Degree in Business

Professional Skills


  • Outreach activities to include developing professional relationships, grow market segment using phone, email, and teleconference tools, and occasional in-person pre-arranged or cold-call appointments
  • Excellent customer service and communication skills; including verbal and written business communication skills, and persuasive sales communication skills
  • Excellent Communication skills, telephone manner & tone, with excellent listening & questioning skills
  • Proven time and account management skills, as well as excellent verbal, listening and written communication skills
  • Strong sales, customer service, and interpersonal skills required, as well as excellent communication skills
  • Strong communication skills as well as very strong interpersonal skills
  • Listening skills proven experience listening to customer feedback and adjusting to meet needs Digital, software sales/service experience

How to write Inside Sales Representative Resume

Inside Sales Representative role is responsible for interpersonal, customer, computer, organizational, presentation, selling, listening, microsoft, english, business.
To write great resume for inside sales representative job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Inside Sales Representative Resume

The section contact information is important in your inside sales representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Inside Sales Representative Resume

The section work experience is an essential part of your inside sales representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous inside sales representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular inside sales representative position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Inside Sales Representative resume experience can include:

  • Use active listening skills to determine member unique needs and makes recommendations on Medicare products and ensures the customer understands the qualifications, enrollment guidelines and impacts of their decision
  • High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills
  • Excellent interpersonal skills to effectively communicate with team members and customers
  • Excellent written and oral communication skills with the ability to effectively present information and respond to questions from all levels
  • Strong communication (written and verbal) skills, with superior follow through skills
  • Strong interpersonal skills to work effectively within a team environment and deal

Education on an Inside Sales Representative Resume

Make sure to make education a priority on your inside sales representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your inside sales representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Inside Sales Representative Resume

When listing skills on your inside sales representative resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical inside sales representative skills:

  • Excellent verbal and written communication skills in English and good level of Arabic skills
  • Strong prospecting and customer service skills, relationship building skills
  • Strong telephone skills, outstanding customer service skills and a fast learner
  • Strong cold calling skills. Good Communication skill in Chinese and English
  • Strong analytical skills with good attention to detail, while managing multiple priorities
  • Strong business acumen by virtue of prior experiences. Ideally has had prior selling and service experience with small business customers

List of Typical Experience For an Inside Sales Representative Resume

1

Experience For Inside Sales Representative Resume

  • Work off multiple monitors (strong computer skills/typing skills)
  • Proven experience demonstrating strong presentation and communication skills at the business manager level
  • Strong written and verbal English communication skills, including presentation skills, with the ability to quickly and positively influence others
  • Strong written and verbal communication skills, including presentation skills, with the ability to quickly and positively influence others
  • Excellent written and oral communication skills;organizational skills and attention to detail
  • Good verbal and writing skills, as well as, a strong attention to detail
  • Manage time effectively, meet personal goals and work effectively with other members of the sales team
2

Experience For Inside Sales Representative Resume

  • People skills and superb phone communications skills are essential
  • Team-oriented with excellent collaboration and strong interpersonal skills
  • Proven ability to cross-sell and up-sell with demonstrated experience increasing revenue within existing accounts by broadening or deepening product placement
  • Strong relationship building skills, able to convey offering, obtain commitments and conversion
  • Effective phone skills, persuasive and passionate about sales with a thorough understanding of consultative selling methodologies
3

Experience For Inside Sales Representative Resume

  • Maintain a high skill level in Strategic and Tactical selling skills
  • Excellent phone selling and presentation skills
  • Solid computer skills including the use of MS Office suite and internet research methodology
  • Strong organizational, problem solving, computer and telephone skills
  • Strong phone presence coupled with listening and presentation skills
  • Proven ability to communicate effectively in a positive manner both verbally and in writing
  • Good analytical and problem solving skills necessary to solve routine problems
  • Solid time management, organizational and networking skills
4

Experience For Inside Sales Representative Resume

  • Strong professional selling skills
  • Have excellent written and verbal communication skills, particularly in areas of building relationships, persuasion and research
  • Excellent verbal, listening, and written communications skills
  • Strong prospecting and new business generation skills is required
  • Solid interpersonal, writing, presentation, and communication skills
  • Excellent customer service & relationship-building skills
  • Demonstrated problem-solving skills and the ability to think strategically
  • Demonstrated skills in Salesforce
  • Solid computer skills in Microsoft Office, Outlook, and the Internet
5

Experience For Inside Sales Representative Resume

  • Strong organizational skills, detail-oriented, and able to handle a fast-paced work environment
  • Strong Excel skills and attentiveness to details
  • Excellent written and verbal communications skills (in German / English)
  • Effective time management skills, detail oriented and organized
  • A self-starter, strong initiative, able to work effectively with little supervision
  • Excellent communication and follow-up/follow-through skills
  • Self-starter, ability to multi-task, prioritize, and manage time effectively
  • Strong Verbal and Telephone Communication Skills
  • Have excellent inter-personal, telephone, organizational and communication skills
6

Experience For Inside Sales Representative Resume

  • Strong selling skills, process oriented, exceptionally organized
  • Strong listening and communication skills; ability to flex communication style
  • Exhibit excellent communication skills and be an active listener
  • Able to be an excellent communicator - a person with fantastic telephonic skills who can clearly express the benefits of our services and solutions
  • Highly effective organizational skills to implement a variety of programs
  • Good communication and interpersonal skills to both external customers and internal stakeholders
7

Experience For Inside Sales Representative Resume

  • Prioritize and manage time effectively in a fast-paced environment
  • Strong numeric and alpha-numeric data entry skills
  • Strong oral and written customer communication skills
  • Excellent communication skills (written and oral) in French and English
  • Strong communication skills. Communicates orally in a manner which is clear, fluent, and to the point- both spoken and written
  • Strong organizational or time management skills
8

Experience For Inside Sales Representative Resume

  • Excellent organizational skills with the ability to handle multiple tasks simultaneously with minimal direction; attention to details
  • High energy and strong mathematical skills
  • Solid organization, project & time management skills
  • Results focused with effective time management and organizational skills
  • Demonstrate relatively high levels of analytical ability and problem solving skills within defined policies and specific professional principles
  • Using outstanding selling skills to close and overcome any objections / Up selling
  • Marketing & sales automation skills (e.g. Salesforce.com, Marketo, Radian6, Data.com)
9

Experience For Inside Sales Representative Resume

  • Using business development skills to identify, qualify, obtain, and develop relationships with prospective clients
  • Looking for 2-3 years of professional experience, industry experience is not an important, but an interest in IT is ideal
  • Listening skills are essential
  • Outstanding interpersonal and customer service skills; ability to interface with personnel from various departments and levels
  • Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc
  • Effectively manage 30 - 40 incoming daily sales calls during peak selling season
10

Experience For Inside Sales Representative Resume

  • Good working understanding of common sales cycles, with experience in discovery, prospect education and closing tactics
  • Effectively communicate with all internal customers, including outside sales, sales support coordinators, accounting, operations, etc
  • Good English communication skill in reading and writing
  • Effectively manage 18-25 inbound daily sales calls during peak selling season
  • O Effectively manage 18-25 inbound daily sales calls during peak selling season
  • Excellent problem solving abilities and a demonstrated background of continuous learning
  • Demonstrate a strong knowledge and background in the area of sourcing and purchasing a wide variety of PT parts
  • The position requires expertise on time management, record keeping and reporting skills

List of Typical Skills For an Inside Sales Representative Resume

1

Skills For Inside Sales Representative Resume

  • Work effectively as part of a team. Strong Microsoft Office skills (MS Word and PowerPoint) spelling and grammar skills
  • Excellent communication skills, detail oriented, effective interpersonal skills, an energetic and enthusiastic individual
  • Excellent interpersonal skills, communication skills and solid mechanical knowledge
  • Excellent oral and written communication skills including telephone skills
  • Strong overall communication skills and customer service skills
  • Communication Skills - Be able to effectively communicate orally and in writing
  • Possess effective time management skills to prioritize daily tasks
2

Skills For Inside Sales Representative Resume

  • Manage time effectively and prioritise key tasks with a strong customer focus
  • Excellent interpersonal communication skills including the ability to influence customer behavior and demonstrate highly assertive communication also required
  • Strong communications skills with good spoken and written English
  • Accuracy, self-motivating, good listener, and very strong customer skills
  • Excellent time management skills: ability to prioritize, organize, and follow through on multiple tasks
3

Skills For Inside Sales Representative Resume

  • Strong negotiation skills desired; preferably sales background/experience
  • Strong telephone technique; Excellent oral and written communication skills
  • Good telephone manner and good interpersonal skills
  • Possesses and demonstrate strong analytical and sales assessment skills
  • High level of interpersonal skills and ability to communicate effectively
  • Personalize every client experience with strong interpersonal skills over the phone and other web based technologies
4

Skills For Inside Sales Representative Resume

  • Being a good team player - proactive, with a systematic approach to work and ability to manage time effectively
  • Proven experience prioritizing and accomplishing complex tasks including sales related support responsibilities
  • Strong analytical skills, and structured thinking and problem solving capability
  • Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution
  • Excellent problem analysis and negotiating skills
  • Excellent teambuilding, sales, customer service, and interpersonal skills
  • Good presentation and problem-solving skills
5

Skills For Inside Sales Representative Resume

  • Strong computer skills, including traditional office software products
  • Solid problem solving skills and ability to learn business and apply to specific customer needs required
  • Strong presentation, communication, organization, multitasking, and time management skills
  • Excellent negotiation, persuasion and relationship building skills
  • Excellent communication skills including service-oriented telephone etiquette
  • Strong interpersonal skills and ability to work well in a peer driven team setting
  • Excellent listening skills with the ability to tailor your sales presentation based on the personality and needs of the customer
  • Strong phone, relationship building & management skills
6

Skills For Inside Sales Representative Resume

  • Strong communication skills – verbal, written, presentation, and listening
  • Strong leadership, organizational, planning and interpersonal communication skills are required
  • Excellent verbal and written communication skills, including oral presentation
  • Strong Computer/typing skills
  • High energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior
  • Strong organizational, time management and territory planning skills
  • Demonstrate sales acumen and negotiation skills
  • Demonstrated to ability to cross sell and co-op sell consistently and effectively
  • Good telephone etiquette skills and ability to articulate and simplify customer issues and solutions
7

Skills For Inside Sales Representative Resume

  • Effective presentational skills
  • Multi-task, prioritize, and manage time effectively Exceptional phone etiquette
  • Knowledge in IT Tools (database system; MS-Office and computer tools...)Clear and good communication skills
  • Excellent verbal and written communication skills with a customer service approach
  • Speak articulately and credibly; excellent verbal and written communication skills are critical
  • Strong computer skills with ability to learn specialized programs quickly
  • Excellent interpersonal and communication skills combined with self-management
8

Skills For Inside Sales Representative Resume

  • Strong interpersonal skills to sell
  • Strong telephone sales skills
  • Excellent relationship building skills and ability to engage clients in a consultative manner
  • Strong analytic skills and focus on problem-solving
  • Possesses strong telephone communication skills and can build relationships over the telephone
  • Excellent customer focused, interpersonal, and analytical skills
  • Strong math and time-management skills
9

Skills For Inside Sales Representative Resume

  • Conflict management, strong negotiation skills
  • Demonstrated skills in Microsoft Office applications and CRM programs
  • Demonstrated ability to manage and grow relationships and negotiate complex deals effectively
  • · Excellent interpersonal skills and ability to excel in a team oriented atmosphere
  • · Ability to multi-task, prioritize, and manage time effectively
10

Skills For Inside Sales Representative Resume

  • Experience with refraction and Ophthalmic Instruments– Optometrist, trained Refractionist, or Optician with strong refraction experience
  • Proven ability to communicate effectively in a positive manner, via email and verbal communication, follow through on directions
  • High level of customer service skills and experience
  • Proven negotiation, reasoning, listening, prospecting and closing skills
  • Superior writing skills, excellent problem solving ability and detail orientation
  • Excellent interpersonal and communication skills (verbal & written) including outstanding telephone and webex presence
  • Excellent negotiating, organizational and communication skills
  • Strong phone skills; calling dozens of potential opportunities per day

List of Typical Responsibilities For an Inside Sales Representative Resume

1

Responsibilities For Inside Sales Representative Resume

  • Engages in meaningful and relevant sales dialogues with decision-makers or individuals that can influence the decision-making process at every stage of the buying cycle; whether they are a ‘first-time contact’, ‘interested’, ‘engaged’ or ‘inactive’ prospect
  • Strong execution of all sales-related, and non-sales-related administrative tasks, reporting and paperwork including, but not limited to, timely and accurate lead tracking using Salesforce.com and ensuring accounts are properly set-up when boarding merchants on the ‘Enterprise Boarding System’
  • Close sales and process sales orders. At ADP we are always in the market for the right talent. Our team is building a pipeline of candidates who are interested in a career at ADP
  • Good awareness and understanding of manufacturing needs and issues Strong communication skills
  • Manage time effectively, meet personal goals and work effectively with other members of Customer Service, Sales, Marketing, and Distribution teams
  • Good selling and problem-solving skills
  • Exceptional organizational skills and multi-tasking to prioritize competing demands
  • Good computer skills. Including Microsoft Word and Excel
  • Self-motivated, attention to detail, strong problem-solving and time management skills
2

Responsibilities For Inside Sales Representative Resume

  • Competent IT skills, (experience of Microsoft Office suite an advantage) and be driven to learn from others and using company provided on-line courses
  • Excellent oral, written skills in either of the languages
  • Excellent communications, presentation, and interpersonal skills in both oral and written forms
  • Excellent communication and interpersonal skills with the ability to interact with all levels of personnel
  • Using outstanding selling skills to close and overcome any objectives
  • Typing of 35 wpm with prior experience using a computer on a daily basis
3

Responsibilities For Inside Sales Representative Resume

  • Customer facing experience including but not limited to Sales/Inside Sales, Customer Service or Service experience, required
  • Demonstrated skill and willingness to sell over the phone to existing customers. This is not a face to face selling role
  • Excellent Pay Program; first 90 days paid training then Commission Pay Program with excellent earning potential
  • Team Building: Exceptional interpersonal skills to build teams with internal and external customers with differing views
  • Strong phone presence and experience creating high volumes of customer interactions per day
4

Responsibilities For Inside Sales Representative Resume

  • Strong Drive for Results and ‘Getting Things Done’ Attitude with proven record in the current role
  • Strong Sales experience with a background in farming and account management
  • Successfully pass verbal skills testing and phone screen
  • Effectively make a large volume of out-going telephone calls and qualify accounts for potential sales calls
  • Create a positive customer experience by providing a complete, customized, and professional HP.com experience
5

Responsibilities For Inside Sales Representative Resume

  • Highly proficient level computer skills including MS Office tools
  • Proven experience in handling end to end inside sales practices and processes
  • Orchestrate the resources and sponsorship essential for executing business effectively
  • Demonstrated knowledge and experience pertaining to litigation, eDiscovery and document review workflows
  • Cold calling or phone sales skills
  • Understand basic selling skills, with exceptional analytical, organizational and communication abilities
  • Experience in telesales, telemarketing or sales related; fresh graduate who have STRONG INTEREST IN TELESALES role is welcome!
  • Logical thinking, smart, good presentation, good interest in IT or digital products;
  • Good time management & result driving skill;
6

Responsibilities For Inside Sales Representative Resume

  • HS Diploma or GED and 4+ years of related experience, or the equivalent in terms of education; experience and/or training
  • Technical writing skills (for scopes/sector codes)
  • Proven ability to support multiple functions with competing priorities
  • Proven experience of being persuasive, influential and professional on the phone
  • Problem-solving skills and a proactive and creative mindset
7

Responsibilities For Inside Sales Representative Resume

  • Prior experience in selling computer hardware, software, solutions or services is necessary
  • HS Diploma or GED and 2+ years of relevant experience, or the equivalent in terms of education; experience and/or training
  • Exceptional verbal communication, presentation and listening skills
  • Rapid relationship-building skills
  • Prior experience selling B2B IT solutions
  • Experience with technology and/or B2B sales. Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
  • Proficient in Microsoft Office, incluiding Excel skills
  • Communicate effectively and efficiently (verbally and in writing)
  • Works effectively to drive event attendance and calls to action for various marketing campaigns
8

Responsibilities For Inside Sales Representative Resume

  • Prepare price quotes to effectively increase sales while maximizing margins
  • Effectively utilize pricing and freight concession tools to increase customer sales
  • Computer Skills - Knowledge of computer workstations and peripheral equipment; knowledge of database, spreadsheet, and word processing software
  • Basic PC, MS Office, Windows, e-mail and typing skills are needed to perform daily work functions
  • Proven track record and demonstrated initiative in driving results
  • Financial selling skills, ability to develop and implement sales strategy in transactional sales environment
  • Presentation, Planning, and Organizational skills
  • Experience in B2B selling or similar work experience
  • Excellent problem solving ability and good judgment
9

Responsibilities For Inside Sales Representative Resume

  • Proven experience of successfully selling Software within the B2B Indian market environment
  • Background preferably includes at least 2 years of laboratory research experience and at least 1 year of sales or customer facing experience
  • Acquire leadership and teamwork skills
  • Effectively collaborate with Teradici head office
  • Superior follow-up and attention to detail skills
10

Responsibilities For Inside Sales Representative Resume

  • Prior sales experience, preferably in the ERP industry
  • Time Management skills and ability to work under tight time constraints
  • Develop and manage a structured call cycle to effectively service a broad geographic territory
  • Independently make decisions, but also utilize available resources to meet customer needs and work effectively with cross-functional team
  • Laboratory experience, preferably have some sales experience
  • Exceptional communication skills, especially over the phone
  • Evidence of achieving goals through strong internal and customer relationships
  • Utilizes consultative sales skills to cross-sell a variety of complex products to exceed customers’ needs

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