Senior Inside Sales Representative Resume Sample
Gabe Reynolds
53317 Conn Lights,
Los Angeles,
CA
+1 (555) 419 7536
Work Experience
Senior Inside Sales Representative
03/2018
-
PRESENT
Detroit, MI
- Process seller’s coverage cancellation/Overcome cancellation requests
- Self Motivated to Administers inside sales works and work closely with Huawei buyers on VMI hub orders and direct POs from times to times
- Process seller’s coverage cancelation/Overcome cancelation requests
- Accepts inbound and performs outbound telephone calls from/to end users and reseller partners to secure annual renewals and cross sell new products
- Provides timely follow-up, closure and tracking of all sales in salesforce.com
- Manage a territory of current install base customers (typically around 250-300 total accounts)
- Secure renewals for existing customer and up-sell new products
- Meet and exceed quota expectations on renewals and new business targets
Senior Inside Sales Representative Dach
12/2013
-
09/2017
Los Angeles, CA
- Work with Channel Partners and Distribution to build our business
- Coordinate and participate in product demonstrations and POCs
- Accurately forecast sales monthly/quarterly to management
- Sales experience in software sales or other high tech environment
- Knowledge of sales of software or computer related products
- Knowledge of SalesForce.com, Outlook, Excel
- Organized, strong time management, reliable, willingness to work hard
- Close business while achieving a high level of customer satisfaction
Education
Southwestern University
2008 - 2013
Bachelor's Degree in Business
Professional Skills
- There is a requirement of excellent verbal and written communication skills, focus, along with strong organization and time management skills
- Experience multitasking, prioritization, and organization skills
- Strong computer skills and knowledge of current business software (Proficient in Microsoft Suite and operating systems)
- Excellent verbal, written and phone communications skill with a strong interest in interacting directly with customers (via phone, email)
- Strategic minded with excellent planning and execution skills
- Strong analytical and customer service skills complimented by an aggressive and solutions-oriented track record in sales
- Experience in sales experience working in sales
How to write Senior Inside Sales Representative Resume
Senior Inside Sales Representative role is responsible for organization, software, customer, leadership, retail, finance, training, database, security, shipping.
To write great resume for senior inside sales representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Inside Sales Representative Resume
The section contact information is important in your senior inside sales representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Inside Sales Representative Resume
The section work experience is an essential part of your senior inside sales representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior inside sales representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior inside sales representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Inside Sales Representative resume experience can include:
- Experience in leveraging Salesforce to build, manage and convert an effective sales pipeline
- Communicate recommendations effectively to the appropriate level of leadership within a prospective company
- Effectively communicate and collaborate with internal and external resources to deliver results
- Total experience, combining hands-on GC/HPLC, MS or Molecular Spectroscopy and direct/indirect sales experience
- Working with less experienced team members to provide them with training (sales and technical), coaching, mentoring and overall development
- Cold calling/prospecting experience required, preferably in the trucking industry
Education on a Senior Inside Sales Representative Resume
Make sure to make education a priority on your senior inside sales representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior inside sales representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Inside Sales Representative Resume
When listing skills on your senior inside sales representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior inside sales representative skills:
- Leverage effective phone selling skills and employee development combined with outbound oriented metrics/data to an be an effective mentor
- Prior experience with mid to long sales cycles, with proven track record of managing the sales funnel from lead generation to final close
- Strong written and verbal communication skills (particularly on the telephone), ability to present information to various audiences
- Strong value selling, negotiating and sales closing skills
- Have strong verbal & written communication skills
- Effectively building rapport with customers by probing for needs and offering/recommending appropriate solutions
List of Typical Experience For a Senior Inside Sales Representative Resume
1
Experience For Senior Inside Sales Representative Dach Resume
- Strong phone presence and customer facing skills
- Effectively qualify, conduct extensive needs analysis, and follow-up with prospects to ensure they purchase products and services that meet their needs
- Effectively up sell and cross sell to maximize every opportunity
- Effectively deliver a demonstration of Mitel solutions to prospects
- Create a positive and consistent customer service experience
2
Experience For French Senior Inside Sales Representative Resume
- Team player and experience in working with multi-site teams across Europe
- Experience selling SaaS based software solutions to small and medium sized accounts
- Previous sales experience
- In a successful sales experience in a life science market place
- Proven sales track record
- Customer support/sales experience with IP network-related technology or services, or a combination
- Generating incremental revenue with existing customers
- Generating incremental revenue with new or existing resellers
3
Experience For Senior Inside Sales Representative Resume
- Generating incremental revenue with new customers
- Generating strategic customer appointments for Sales Managers
- Selling solutions, products and services to end-user customers within the assigned geographic territory and industry
- Comprehensive training program renowned as one of the best training programs offered in the industry with ongoing positive coaching and mentoring
- Hunt & Coordinating sales activities with partners/aggregators to identify/close new business and drive increased consumption at existing partners
- Accurately capture all information (required or additional) pertaining to a complete reservation
4
Experience For Senior Inside Sales Representative Dach Resume
- Communicate to a customer any terms/conditions applying to a request
- Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
- Negotiate prices on equipment rentals in accordance with pricing policies and procedures
- Drive AES strategic initiatives and influence customer behavior - NPS scores, gain market share, competitive pricing and market intelligence
- Attends regular online and in-person product training sessions to develop expertise in Ixia products
- Provide training and education for distributor sales reps of tier 1 and tier 2 channel accounts
- Accountable for building a professional network in order to build a pipeline of business prospects
- Responsible and accountable for meeting required sales/revenue targets
- Think strategically about how to apply appropriate messaging and tools to generate interest with targeted prospects
5
Experience For French Senior Inside Sales Representative Resume
- Participate in channel specific initiatives, meetings, training solutions, and commercialization and other sales activities
- Facilitate process for setting up new distributors
- Use Lean and ABS Tools to identify opportunities which lead to faciliating Kaizen events
- Who is high-energy and likes working in a fast paced environment
- Able to adapt and adjust to changing processes
- Execute marketing call/email campaigns to resellers
- Identify, engage, consult, and close merchants on the benefits of an emerging suite of Souq Marketplace products
- Cold call new merchant partners across a spectrum of categories including fashion, health and beauty, electronics, and others
6
Experience For Senior Inside Sales Representative Resume
- Resolve daily customer concerns regarding products and services, as required
- Assist in driving key performance metrics to achieve company revenue goals
- Grow the user base of existing informatics products
- Identify cross sell and up sell opportunities within the existing customer base
- Make outbound contact to existing and prospective customers to identify sales opportunities and nurture them through to close
- Educate the wider inside sales team as to the value proposition of our informatics solutions for our existing instrument customers
- Provide budgetary pricing and create quotes
7
Experience For Senior Inside Sales Representative Dach Resume
- Negotiate licensing terms and conditions (both commercial and legal)
- Management of conversion campaigns including the development of content and engagement activities
- Knowledgeable and dedicated branch teams delivering innovation solutions to our customers
- Work independently, developing qualified sales opportunities through outbound / inbound telephone
- Problem solve (apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems)
- Process rental quotations, reservations, and contracts in compliance with the company policies. Upsell customers when applicable
- Coordinate with all inside and outside branch staff to ensure customer satisfaction
- Consistently in the top 40% for sales performance and top 20% for Order Accuracy
- Communicates with regular and prospective customers to solicit orders or discuss business, technical, and contractual delivery concerns. This could be by telephone, written correspondence, or visitation (to and/or by)
8
Experience For French Senior Inside Sales Representative Resume
- Acts as customer intermediary with internal team members to ensure that specifications and critical delivery commitments are met and to follow up on customer issues
- Participates in business plan preparation. Assists in formulating budgets and long-range plans. Forecasts anticipated sales monthly. Monitors and analyzes performance. Takes actions, as required, to maintain and improve results. Participates in various meetings, such as project status, cost reduction programs, etc
- Understand AES strategic initiatives and influence customer behavior – NPS scores, gain market share, competitive pricing and market intelligence. Provide feedback to commercial and marketing teams
- Post Order Management – manage unadjusted items, process claims and negotiate settlements. Meet unadjusted items objectives
- Data base user interface and query software — Customer service knowledge generation software
- Provide sales support, technical, consultative and administrative services to the CDI outside sales team and, through them or on their behalf, to CDI’s customers
9
Experience For Senior Inside Sales Representative Resume
- Experience supporting both customers and distribution partners
- Work with CDI’s manufacturer and distribution partners to configure, quote, process, track and facilitate all relevant product sales
- Establish a strong network & relationships with the key decision makers within the customers’ organizations to expand sales of IHS technology products, services and consulting engagements
- Work closely with internal teams to ensure customers’ satisfaction
- Maximize scope of supply. Recognizes that a customer of one product could also purchase other products. Demonstrates proactive selling of products. Analyzes accounts and identifies cross selling opportunities. Identifies complete package of products necessary for customers’ applications
- Contribute to the team with new ways of outreaching to studios and bringing innovation to our thinking and processes to achieve success
- Identify, qualify, obtain and develop relationships with prospective clients through the Internet or other lead generating opportunities
- Mentor a team of 2-3 Inbound and Outbound Sales Representatives, driving both personal and team performance
- Collaborated with marketing team to segment, cold call and nurture leads
10
Experience For Senior Inside Sales Representative Dach Resume
- Create, develop and retain business relationships with our customers
- Through a combination of inbound and outbound contact strategies, convert high-volume leads that originate from website, marketing campaigns, calling list and email requests
- Managing account relationships as the primary point-of-contact for day-to-day needs, including ongoing communications, coordination of customer’s needs, billing, collections and other activities
- Participating actively in growth of division and achieving team goals
- Process Incoming calls for pricing and availability
- Deliver technical expertise to our customers in recomending products
- Attain and exceed sales and margin goals monthly
List of Typical Skills For a Senior Inside Sales Representative Resume
1
Skills For Senior Inside Sales Representative Dach Resume
- A desire to learn and develop sales skills within an ever-changing sales organization
- Hosting, Service Provider, Cloud experience highly desirable
- Direct selling experience with a track record of hitting or exceeding sales goals
- Experience in selling over the phone and cold calling various types of businesses
- Uccessful experience with inside phone sales/ consulting
- Experience selling to corporate clients required
2
Skills For French Senior Inside Sales Representative Resume
- Navigate partner channels to obtain valid configurations, best pricing, and availability that meet customer requirements
- Generate formal sales quotes based on validated solution configurations and pricing, coupled with adherence to contractual requirements
- Develop a strong understanding of Illumina’s software solutions
- Proven track record of exceeding quotas and goals
- Experience with a Marketing Automation Tool (SilverPop, Pardot etc.) (benficial)
- Build strong relationships with CDI’s existing client base
3
Skills For Senior Inside Sales Representative Resume
- Experience working with CRM and presentation tools
- Previous experience in industrial market
- Previous experience in account management in an inside sales role
- Ales experience with direct customer contact
- Min. 3 years of experience in any related field
- Strong ability to multitask in a fast-paced environment
4
Skills For Senior Inside Sales Representative Dach Resume
- Software presentation experience
- Experience in Metals industry
- Have a strong working knowledge of Veeam Software products and the benefits they provide to the Cloud/Service Provider Market
- Proven sales track record and passion for inside sales
- Leveraging Fidelity’s existing client relationships to generate new Fidelity Health Marketplace opportunities
- Working closely with Account Executive and Benefits Consulting to understand benefits strategy for prospects
- Staying up-to-date on employee benefits industry trends, product offering, compliance and legislative regulations
- Helping educate and solicit Fidelity Managing Director’s to better understand our product and value proposition via email solicitation
- Achieving or even exceeding a yearly six- or seven-digit sales revenue quota
5
Skills For French Senior Inside Sales Representative Resume
- Serving as a key contact for products and services and creates demand for products by raising their profile with customers
- Supporting the development of strategic plans and identifying potential opportunities for the business through analysis and critical thought
- Providing forecasting weekly
- Performing sales activities such as lead follow-up, sales qualifications and managing key sales programs
- Developing strategic plans and identifying potential opportunities for the business
- Developing qualified sales opportunities for Account Executives via email and telephone solicitation
- Managing carrier quotation process
- Building new business proposal presentations
6
Skills For Senior Inside Sales Representative Resume
- Working with the Fidelity Health Marketplace operations/account management teams to help create and process new business proposals
- Helping clients understand the value of Fidelity Health Marketplace platform/product solution
- Working closely with Third Party Vendor to screen and qualify non-fidelity (new logos) opportunities
- Responding to customer questions and requests in a prompt manner
- Supporting the execution of Sales Projects with customers and Field Sales Staff
7
Skills For Senior Inside Sales Representative Dach Resume
- Working with internal teams to improve marketplace platform and processes to address sellers’ pain points
- Using established procedures performs assigned tasks. Work is somewhat routine and instructions are usually detailed
- Responding to customer questions in a prompt manner
- Leading Sales Projects with customers and Field Sales Staff
- Assuring documentation of inside sales activities
- Conducting outbound sales calls as well as receiving and responding to inbound sales leads, converting them to partners, then new business
- Providing support to qualified prospects and partners including follow up, product information, quotations and closures
- Pricing and Availability (Quotations)
8
Skills For French Senior Inside Sales Representative Resume
- Willing to work with a team, and remain competitive at the same time
- Proficiency with MS Excel, Word, PowerPoint and Outlook (Manipulating data, creating and editing documents and decks and managing email)
- Add value to our customers by providing insights in trends and issues, demonstrating business impacts and outlining beneficial solutions
- End-to-end transaction management: requirements gathering, proposal / quoting, working with channel
- Responsible for prospecting, developing customer relationships and maintaining a high level of customer satisfaction
9
Skills For Senior Inside Sales Representative Resume
- Provides support to the local sales team as needed, including account research, quoting and other tasks
- Work with outside sales and marketing on conversion opportunities through tactical execution of competitive cross references and pricing support
- Complete training on absorbents product line for internal customers including customer service and territory managers
- Responsible for growing new business by selling solutions to mid-market and large market commercial transportation accounts based within the United States
- Responsible for customer on-boarding process up to and including implementation of accounts
- Assist team in meeting and/or exceeding product sales quotas as set by the business unit
- Increase sales volume and profitability by ensuring registration or most favorable pricing are obtained on each transaction
- Responsible for processing orders and communicating delivery requirements to contracts
- Assist in the training of new and existing inside sales representatives to increase sales productivity
10
Skills For Senior Inside Sales Representative Dach Resume
- Manage accurate data and record keeping in CRM database to increase customer satisfaction, reporting and forecast accuracy
- Assist with modifying SOP training documents for leadership team
- Normal office environment; long hours sitting at a desk and working at a computer
- Track record of working in a fast paced and demanding sales environment
- Monitor and analyze the competitive landscape to be able to better present the benefits of using our software solutions
List of Typical Responsibilities For a Senior Inside Sales Representative Resume
1
Responsibilities For Senior Inside Sales Representative Dach Resume
- Accurately enter, update, and maintain prospect information in Vantage ERP and Pivotal CRM for processing sales, and keeping comprehensive and accurate client information
- Follow company policies and sales procedures effectively
- Proven sales experience in an animal science related field
- Previous experience with cattle feed rations, sales and consulting
- Tech-savvy; the Jive system can be learned without previous experience
- Experience with SAP, Oracle or other MRP system
- Experience in a CRM system
- Cross competitive product to Acuity Bill of Material through research and understanding of specification sheets
- 50+ calls a day, including Inbound and outbound
2
Responsibilities For French Senior Inside Sales Representative Resume
- Capable of learning new technologies quickly and dissemination information to others
- Knowledge of cargo sales/freight forwarding industry, logistics or operations education
- Understands current market pricing and capcity trends
- Qualify each opportunity to ensure it’s in the right company channel
- Own and manage a sales pipeline of customer leads and small accounts
3
Responsibilities For Senior Inside Sales Representative Resume
- Consult, educate, and successfully sell Unity’s Pro platform and products through a high volume of product demonstrations and phone conversations
- Identify new business opportunities within current and new prospect segments
- Become a thought leader within the Unity product ecosystem and demonstrate the ability to present it to users of all ranges, abilities and roles (artists, developers, etc)
- Contribute with ideas on new content and collateral creation to successfully cold outreach new verticals for the Inside Sales program
- Report results on a weekly basis to key stakeholders
- Consistently exceed monthly sales targets
- Tailor conversations on-the-fly to meet the specific needs of potential customers, at all levels of an organization
4
Responsibilities For Senior Inside Sales Representative Dach Resume
- Carries team and individual quotas
- Responds to inbound sales calls, emails and web inquiries
- Qualifies prospects to determine fit for Ixia’s products and services
- Prospects outbound into target accounts via phone and email to uncover business opportunities
- Works collaboratively with local sales managers and systems engineers to speed sales
- Uses Salesforce.com to log activities, track leads and opportunities, and run sales reports
5
Responsibilities For French Senior Inside Sales Representative Resume
- Works cross-departmentally with Sales Operations, Product Management and Professional Services teams
- Occasional attendance at Ixia seminars, industry trade shows and other events
- Maintain regional sales pipeline
- Provide leadership to junior inside sales representatives
- Escalate sales opportunities and customer problems to outside sales team or sales manager
- Execute targeted distributor campaigns to grow SPC mindshare and share of wallet
- Develop integrated channel plans with 2-3 regional sorbent sales managers to drive growth
- Serve as primary account manager for SPC-focused, regionally-based distributors
- Provide project management oversight and issue resolution for large orders
6
Responsibilities For Senior Inside Sales Representative Resume
- Willingness to travel 10 – 15% of the time
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity. Familiar with computers and technology. Comfortable using MS Windows OS and MS Outlook. Strong communication and presentation skills
- Research and understand the prospective client’s business goals, objectives and challenges
- Actively participate in the preparation and execution of sales plans, events and campaigns
- Assist in coordination of customer events within the defined territory
- Responsible for a customer focused field sales and support experience for hardware, software, and services in the Agilent chromatography and mass spectrometry, as well as laboratory information portfolio in your assigned geographic territory and industries
- Leading projects and initiatives that require coordinating cross-functional teams and partnering with product specialists who focus on LC-MS, GC-MS, Informatics, Services and Columns and Supplies, in order to successfully grow your business
- Flexibility to accommodate east and west coast time zones
7
Responsibilities For Senior Inside Sales Representative Dach Resume
- Available for up to 30% travel, if needed
- Project Management and Inside Sales Support
- Pre Sales. Proactive Sales Calls/Customer Visits
- Understanding of customer requirements from review of Electrical Drawings, Blueprints, Lighting Specifications, and/or other customer documents in order to build ABL material list, counts and customer quotes
- Creation and maintenance of internal documents to support account management
- Frontline technical support, post sales and warranty support
- Participate in regularly scheduled meetings with internal/external customers
- Enter Request for Definitions (RFD) when acting as the agent/sales rep for the purpose of gaining approval from engineering and product market groups on custom products/options
- Provide special reporting and coordinate high level special projects in order to support sales management, sales reps/account managers, and/or agents
8
Responsibilities For French Senior Inside Sales Representative Resume
- Modify Acuity specification sheets to include in submittal packages
- Complete Request for Information (RFI) as a supplier consideration
- Enter and facilitate the Request for Warranty Deviations (RFWD) with legal, finance and product solutions
- Use Acuity Business System (ABS)/ Lean Tools daily for individual and departmental metrics
- Cultivate assigned accounts to OUTGROW midmarket to become Strategically managed
- The SP-ICM, VCSP is responsible for on-going education of Veeam teams with whom he/she interfaces. This education could be formal or informal knowledge transfer on the Hosting/Service Provider/Cloud Market, Veeam VCP Program/Licensing, Solutions and Best Practices for Veeam in the hosting industry, or other relevant topics
9
Responsibilities For Senior Inside Sales Representative Resume
- As a SME (Subject Matter Expert), the SP-ICM, VCSP could also be asked to develop, assist in developing, and/or reviewing materials such as Sales training, Sales Presentations, FAQs, Operations Training, On-Boarding, Process documentation, etc. for Aggregators, Cloud Providers, and Veeam personnel
- All VCSP Applicants, Veeam ProPartner VARs that are VCSP candidates, Veeam Silver VCSP Partners not assigned to mid-market, Aggregator(s). All potential VCSPs within assigned territory
- Field Sales Requests through various channels
- Maintain a well-organized pipeline and follow up with contacts regularly
- Interface with prospects to answer questions and meet unique needs
- Demo Jive’s Platform to build value
- Efficiently handle Pre/Post sales inquiries (by phone or email) from our channel community, understanding which communication medium is best for that partner/opportunity
- Review partner applications and new user requests and the overall maintenance of the BMS NEXT Partner program
10
Responsibilities For Senior Inside Sales Representative Dach Resume
- Travel to occasional local trade shows with tabletop/booth and man shows up to 3 days
- Act as Lead Administrator for SAP C4C system internal to BMS
- Meet the daily, monthly and quarterly KPI's
- Manage the data of the sellers' communication on our CRM system
- Maintain job related IT product knowledge
- Meet corporate/business area quality objectives
- Have knowledge of MS Office Suite
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