Inside Sales Engineer Resume Sample

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Colby Frami
926 Kimberly Station,  Los Angeles,  CA
+1 (555) 656 7628

Work Experience


Senior Inside Sales Engineer
09/2015 - PRESENT
Chicago, IL
  • Willing to work flexible hours, weekends, some over night travel to cover sales territory
  • Valid Driver’s License required
  • Provides technical, commercial and pricing support to Field Sales personnel and customers
  • Develop relationships with managed and maintained account base to generate new business opportunities
  • Establish quarterly cadence with Channel Account Managers for face-to-face customer calls
  • Manage customer accounts receivable issues
  • Performs miscellaneous follow-up with customers on service problems, billing problems, etc. to ensure customer satisfaction
  • Develop working relationships with Price Administration, Customer Service, and Product Management teams
  • Regularly monitor KPI’s and report success against targets to the TIS management
Inside Sales Engineer
12/2012 - 08/2015
Houston, TX
  • Act as an interface between sales organization and technical staff to resolve outstanding issues
  • Perform product demos, scheduled remote sessions covering products, company overview, roadmap etc., with existing customers across the Americas
  • Update Salesforce with all details of contact with end users
  • Participate in bi-weekly sales training sessions on relevant topics
  • Experience in technical support, sales engineering, engineering or IT
  • Prior experience with a software vendor or software reseller
  • Experience conducting product training for resellers and customers
  • In-depth knowledge of best practices for hardware systems implementation
  • Experience in installation and configuration of network security products such as firewalls, anti-virus or intrusion detection systems
Internship, Inside Sales Engineer
12/2006 - 06/2012
Philadelphia, PA
  • Perform with a results-oriented, ‘hunter’ mentality to move fast and meet goals; required
  • Support of our East (Hungary) sales teams
  • Review one-line diagrams, plans and specifications and then offer the appropriate Eaton products for the project. Review purchase orders to ensure the customer’s technical needs are met
  • Explain Eaton’s product documentation to specifying engineers and electrical contractors to guarantee correct product application and installation
  • Provide Pre-Sales assistance to the Renewals Contract Associates team
  • Conduct remote technical client meetings and provide written and verbal communication to the client
  • Work closely with customers in the design and implementation/integration of Forcepoint products
  • Help complete RFI/RFP documents
  • Provide remote installation assistance and troubleshooting expertise to customers, VARs and integration partners

Education


University of Wisconsin-Richland
2002 - 2006
Engineer's Degree in Engineering

Professional Skills


  • Fluent Dutch & English language skills. Also having fluent French language skills is an advantage
  • Communication Skills & Interpersonal Skills
  • Demonstrates excellent communications skills (verbal, written and spoken)
  • Proven Project management skills to influence people in a matrix organization and the ability to balance multiple priorities and deals at same time
  • Strong proven experience within a technical sales or customer facing engineering role
  • Strong computer skills required including advanced Excel
  • Strong written and verbal communication skills in English and preferably Arabic and/or French

How to write Inside Sales Engineer Resume

Inside Sales Engineer role is responsible for english, interpersonal, technical, presentation, organization, business, french, communications, manufacturing, training.
To write great resume for inside sales engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Inside Sales Engineer Resume

The section contact information is important in your inside sales engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Inside Sales Engineer Resume

The section work experience is an essential part of your inside sales engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous inside sales engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular inside sales engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Inside Sales Engineer resume experience can include:

  • Able to communicate effectively at all levels (verbal, written and presentation skills)
  • Operate effectively as well as lead in a cooperative team environment
  • Good communication skills both verbal and written (English)
  • Fluent French is mandatory (verbal, reading and writing). Good English language skills
  • Demonstrated experience with the full life-cycle including sourcing, interviewing, and closing is required
  • Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users

Education on an Inside Sales Engineer Resume

Make sure to make education a priority on your inside sales engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your inside sales engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Inside Sales Engineer Resume

When listing skills on your inside sales engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical inside sales engineer skills:

  • Excellent written and verbal communication skills. Strong customer presentation skills
  • Strong written communication skills and customer service skills
  • Solidify relationships with strong interpersonal skills
  • Experience in the administration of sales support programs. Excellent computer skills in a Microsoft Windows environment
  • Excellent interpersonal skills. Evidence of the practice of a high level of confidentiality
  • Strong business, technical and problem solving skills needed

List of Typical Experience For an Inside Sales Engineer Resume

1

Experience For Software Inside Sales Engineer Resume

  • Technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required. Water quality, hydrology, oceanographic, etc
  • Proactive, well organized, good communication skills, flexible
  • Good communications skills and fluency in English – written and spoken
  • Strong organizational, analytical and strategic skills
  • Excellent time management, organizational, Presentation and interpersonal skills
  • Excellent communication and presentation skills verbal & written
  • Excellent oral and written Dutch & English business level language skills. In addition French would be a preference
  • Good attention to detail and time management skills
2

Experience For Technical Inside Sales Engineer Resume

  • Solid understanding of noise attenuation devices and previous experience with sizing and selection of same is highly desired
  • Experience with designing and architecting technological solutions within your academic coursework and/or employment experience
  • Combined 3+ years of experience with designing and architecting technological solutions within their academic coursework and/or employment experience
  • Act as an escalation point for customer complaints and issues to ensure issues are addressed quickly and effectively
  • Related experience, ideally this experience is within the photonics industry supporting scientific and commercial customers
  • Proactively seek to expand technical knowledge and supplement skills through the use of books, manuals, web, certified training centers and classroom training
  • Desired Skills and Competencies
  • Customer oriented; organized; communicative and with problem solving skills
3

Experience For Senior Inside Sales Engineer Resume

  • Professional sales skills as taught at the PDJA, including key account strategies and plans
  • Effectively works with sales and cross-functional teams to resolve major customer issues
  • Exceptional communication skills, oral & written
  • Mandarin Chinese language skills at a business/conversation level are required
  • Competent in strong sales and tele-sales communications skill
  • Computer Skills: Proficient in Microsoft Suite Applications (Word, Excel, Power Point, Project)
4

Experience For Nuclear Inside Sales Engineer Resume

  • Advanced knowledge of Excel, i.e. Pivot table, V-Look up, PowerPoint, Word -- prior experience with P21 ERP & Access desired
  • Prior experience with industrial equipment and systems are desired
  • Effectively multi-task.
  • Previous experience using various software including sizing and selection programs, sales databases, on-line collaboration and/or MRP/ERP systems
  • Or equivalent experience in consulting or sales engineering – particularly in the areas of Data Protection and or Monitoring
  • Demonstrated understanding of mechanical equipment and engineering fundamentals
5

Experience For Boomi Inside Sales Engineer Resume

  • Experience working with various Microsoft software and systems including Active Directory, Exchange, SQL and IIS
  • Inside sales experience including lead generation, lead qualification and prospecting via phone and web
  • Sales experience including lead generation, lead qualification and prospecting via phone and web
  • Experience in the water or plumbing industry
  • Relevant sales or engineering experience
  • Exercise good business judgement and discretion when committing company contractually within established policy guidelines
  • Experience of platforms and networking
6

Experience For Inside Sales Engineer Final Control Resume

  • Knowledge of and experience managing Windows, MAC OS platforms
  • Previous IT management/executive and/or pre-sales engineering experience required
  • Experience with computer hardware configuration and troubleshooting
  • Experience with network equipment configuration and troubleshooting
  • Experience or exposure to a matrixed manufacturing organization
7

Experience For The Inside Sales Engineer is Responsible for Writing Proposals With Focus on Customised Solutions to Customer Specifications Resume

  • Relevant experience in Customer Care Environment
  • + 3 years’ experience
  • BSEE or BSME with 2-5 years previous experience in design, sales, marketing and/or product development
  • Experience in the Water Quality industry and in sales
  • Experience in negotiation of sales opportunities and contract terms
  • Inside Sales experience in computer hardware technology
8

Experience For Inside Sales Engineer, SEA & Macao Taiwan Resume

  • Review quote, plans, specs, any and all project documentation PRIOR to order entry
  • Relevant experience in Sales or Pre-Sales
  • Team player and strong assertiveness
  • Participates in customer factory visits to maintain and develop strong customer relationships
  • Retain a competent level of knowledge and technical hands on experience across Puppet’s products, solutions and sales proposition
  • Industry qualifications (good to have but not essential)
  • Total work experience of at least 2-5 years
9

Experience For Inside Sales Engineer With French Resume

  • Related work experience in the Fire Detection Industry
  • Need to be disciplined and able to set sensible priorities
  • Experience in pre-sales or related field
  • Experience with electrical drives is an advantage
  • Experience in the same position
  • Experience in all aspects of Customers Relationship Management
  • Experience in inside sales or sales Support within the Electrical industry
  • Electrical experience with power distribution and power quality solutions
  • Experienced at customer service
10

Experience For The Inside Sales Engineer Will be Responsible for the Development & Preparation of Technical Proposals for our Product Range Resume

  • Relevant experience in technology pre-sales
  • Highly motivated and possess excellent work ethic, energy, initiative and a team attitude
  • Inside sales experience within the electrical industry
  • Results driven and strong goal orientation
  • Related work experience in the Fire Protection Industry

List of Typical Skills For an Inside Sales Engineer Resume

1

Skills For Software Inside Sales Engineer Resume

  • Excellent computer skills – Microsoft Office to include Word and Excel. SAP/CRM knowledge desirable
  • Motivated, customer-oriented and excellent communication skills
  • Closing orders based upon expertise developed in selling skills and technical knowledge
  • Good experience of working in a selling environment
  • Presentation skills including the ability to clearly communicate complex technical concepts visually and orally
  • Demonstrates ownership, initiative, clear thinking, self-motivation and proven leadership capabilities
  • Computer Skills - Proficient with MS office products and technical sizing programs for flow control elements and actuation
  • Technical skills – Ability to read manufacturing drawings, P&ID’s and understand power plant systems & process applications would be an advantage
2

Skills For Technical Inside Sales Engineer Resume

  • Project management, Problem solving, analytical skills and attention to detail
  • Proven Presales/System Engineering experience
  • Demonstrated experience in solution-selling
  • Related experience, ideally this experience is within the photonics industry supporting scientific and commercial customers
  • Advanced level of telephone and communication skills
  • Technical background with quantitative skills
3

Skills For Senior Inside Sales Engineer Resume

  • Demonstrates good judgement in analyzing information to make routine decisions
  • Effectively articulates the value proposition associated with Quest's specialized products and service
  • Understand business processes and make proactive decisions to effectively solve customer issues and increase likelihood of future sales
  • Demonstrate the ability to work under pressure as well as adjust priorities and strategies in relation to current business conditions
  • Multi task /time management skills
  • Excellent knowledge of Microsoft Windows 20xx operating environments as well as a strong overall
4

Skills For Nuclear Inside Sales Engineer Resume

  • Highly organized with strong attention to detail, while also able to handle multiple priorities
  • Develop sales skills and product expertise through completion of ISE Certification Program
  • Uphold the Company’s reputation and always communicate its objectives timely and effectively
  • Experience in general office operations i.e. filing, organizing, maintaining calendar of events, project management would accelerate success
  • Knowledge of and experience imaging and managing Windows, MAC OS platforms
  • Experience working with at least one of the following languages: Java, .NET, PHP, JavaScript, Python
  • Previous experience in the same or similar commercial discipline (or equivalent): Engineering/Drilling/Oilfield/Customer Service
  • Proven track record in delivering results in matrix organizations and complex operating environments
  • Experience supporting customers concerning products which require technical explanations, ideally sector-specific
5

Skills For Boomi Inside Sales Engineer Resume

  • Excellent knowledge of security solutions and technologies, including: network security, firewall technologies, proxies and other networking matters
  • Meet with Sales Engineer to analyze/discuss project, including establishing fiscal base line, PRIOR to order entry
  • Excellent knowledge of marketing principles
  • Work experience in Business-to-Business/OEM sales, sales support, or application engineering
  • Experience in 2 or more of the following
  • Good team player, able to work under pressure and challenges and willing to learn
  • Experience working with power system specifications
  • Experience interacting with customers via the phone, e-mail, and other written and verbal communication mediums
  • Show strong technical understanding with exposure to the test and measurement industry
6

Skills For Inside Sales Engineer Final Control Resume

  • Experience in Linux and Windows operating environments
  • Demonstrated success in a customer-facing role
  • Experience reading electrical prints and specifications
  • Able to prioritize work load and multi-task in a fast paced & constantly changing environment
  • Flexibility to adapt to ever changing priorities and a willingness to do what it takes to get the job done
  • Experience in manufacturing industry segments
  • Successful inside sales and applications experience, preferably to municipalities, industrial customers, consulting engineers, and contractors
7

Skills For The Inside Sales Engineer is Responsible for Writing Proposals With Focus on Customised Solutions to Customer Specifications Resume

  • Be experienced in the use professional selling techniques
  • Previous experience in Sales Engineering/Pre-Sales role for a technology company
  • Strong understanding of the video surveillance market
  • Commercial/customer facing experience
  • Review of project specifications, contracts and order specifics prior to order entry insuring technical accuracy
  • Inside) sales or relevant technical experience
  • Experience in a sales or customer service role
8

Skills For Inside Sales Engineer, SEA & Macao Taiwan Resume

  • Can do attitude and Strong initiative
  • Highly organized with ability to prioritize tasks
  • Experience with/Knowledge of Security/Compliance products and services
  • Experience with/Knowledge of Application Management products and services
  • Experience with/Knowledge of IT operations/management products and services
9

Skills For Inside Sales Engineer With French Resume

  • Prefarably relevant work experience in same industry
  • Experience with sales/data analysis and forecasting
  • Experience in Customer Service / Sales environment
  • Facilitate and participate in development and implementation of effective sales strategies
  • Proactively identifies and manages opportunities in CRM to drive and deliver solutions and customer experience
  • Sales experience and specialized capability
  • Receives guidance from global project sales team to prioritize on best opportunities
  • Registration of Customer Interaction and follow-up on resolution of customer experiences in CRM to maintain customer loyalty
  • Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects
10

Skills For The Inside Sales Engineer Will be Responsible for the Development & Preparation of Technical Proposals for our Product Range Resume

  • Develop and maintain strong relationships with members of the Sales Department
  • Retain a competent level of knowledge and technical hands on experience across McAfee products, solutions and sales proposition
  • Knowledge and experience with directory structures such as NTLM, Active Directory and eDirectory
  • Set priorities and advance sales opportunities with respective Sales team members/leaders
  • Providing technical knowledge regarding products/services, negotiating & pricing industrial and construction projects
  • Providing technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers
  • Seeking new business opportunities by responding to RFQ's for new or existing customers
  • Seeking new business opportunities by responding to RFQ's for new or existing Strategic Account customers

List of Typical Responsibilities For an Inside Sales Engineer Resume

1

Responsibilities For Software Inside Sales Engineer Resume

  • Effectively communicate with customers about product solution and qualify potential prospects
  • Strong working knowledge of AutoCAD drafting software and ACT contact database
  • Have contract and project negotiation experience
  • Experience and Certifications with Cisco required
  • Experience with systems such as Bid Manager, Vista, Customer360
  • Strong ownership of responsibility and desire to provide superior customer service
  • Strong insight into the customer needs, as well as ability to research the market and customer to create new opportunities
2

Responsibilities For Technical Inside Sales Engineer Resume

  • Experience with distribution in the electrical industry
  • Industrial inside sales experience
  • Experience in the electrical products industry
  • Experience with SAP
  • Experience with power distribution or electronics
  • Experience in sales or business development
  • Previous experience as a product representative or sales representative
  • Following up on purchasing activities, monitoring delivery
  • Comparing the quote to the order once received
3

Responsibilities For Senior Inside Sales Engineer Resume

  • Entering the order into system
  • Understanding of web and email threats and security technologies
  • Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems
  • Prepares frequent reports by collecting, analyzing, and summarizing quotation information vs success ratio, market application trends
  • Become familiar with site and factory administrative functions such as quotes/order entry and tracking procedures, expediting orders, reporting, etc..
  • Partner with Operation (Engineering, Project Management, and Manufacturing) team to solve technical and commercial issues that arise during the proposal stage
  • Functional understanding of business math functions, and concepts of Algebra, Geometry, pricing, purchasing and profitability
  • Where necessary involve technical services and engineering for designs & cost pricing
  • Work with Inside Sales (Front Office), Product Marketing and AMS Marketing to develop sales initiatives and promotions aimed at installed base customers
4

Responsibilities For Nuclear Inside Sales Engineer Resume

  • Prepares price quotes and negotiates terms of sales according to Advantech pricing policies
  • Support key accounts through customer visits, understanding customer needs, customer education, data analysis and value selling
  • Assist Account Management team in the pricing decision by verifying Standard Cost and Transfer Price of local and import items sold to customers
  • Develop YSI solutions to customer needs, estimate costs, and prepare pricing in concert with engineering and project managers
  • Prepare quotations involving low and medium voltage switchgear, switchboards, panelboards, busway, substations and power monitoring
  • Resolve technical and commercial issues involving ongoing projects over the phone, via email and in person
  • Recommend pricing strategy for products including generation and implementation of incentive programs
  • Support the engineering calling queue
  • To provide the highest level of customer service by interfacing with Indian colleagues and customers regarding enquiries, quotations, and orders
5

Responsibilities For Boomi Inside Sales Engineer Resume

  • Analyze/interpret environmental monitoring data including water quality, hydrology, and/or oceanographic data
  • Advanced knowledge of servers, networking and virtualization regarding their impact on the business
  • Advanced working knowledge of Microsoft Excel/Visio/PPT and delivering customer proposals
  • Understand basic metal working & industrial supply concepts such as VMI contracting
  • Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers
  • Seek new business opportunities by responding to RFQ's for new and/or existing customers
  • Arrange documentation + drawings by liaising with technical services
  • Coordination with technical services, engineering and other relevant parties
6

Responsibilities For Inside Sales Engineer Final Control Resume

  • Perform marketing support to promote the Company’s image throughout the industry
  • Assist outside Sales Engineers’ needs in distribution of marketing materials
  • Respond to leads and customer prospecting activities with a high level of urgency
  • Develop and maintain positive relationship with field sales and marketing staffs to ensure that customer-s expectations are met
  • Communicate regularly with PM regarding customers- requirements/feedback and develop applicable solutions or improvements
  • Generate order packages and lead CORB meetings to hand new projects over to Project Management and Design Engineering
  • To assist the sales teams during the order finalization
7

Responsibilities For The Inside Sales Engineer is Responsible for Writing Proposals With Focus on Customised Solutions to Customer Specifications Resume

  • To resolve critical issues raised during order execution
  • Provide timely technical support to customers regarding YSI ISS products, solutions, and services via phone calls, emails and site visits
  • Provide timely product and solutions-based pricing quotes
  • Review one lines for possible value engineering options and price up alternative solutions
  • Generate change order quotations for existing orders
  • Review and evaluate applications and systems as well as associated requirements including customer specifications
  • Size, select and define equipment including pulsation dampeners, silencers, stack silencers, and other noise -attenuation devices
  • Manage Salesforce project tracking for project opportunities
8

Responsibilities For Inside Sales Engineer, SEA & Macao Taiwan Resume

  • Use a computer-based project-tracking system
  • Supports the A&C Sales Team and PVC Team with bidding activity
  • Conduct compelling product demonstrations and lead technical discussions
  • Remote planning, manage and execute customer product pilot
  • Create new parts for customer specific applications, accurate bills of material and manufacturing details
  • Travel to project sites to preform start-up, integration, and training service
  • Communicate with operation, technical department, quality department during offer preparation
9

Responsibilities For Inside Sales Engineer With French Resume

  • Identify and collaborate with Marketing to implement local lead generation campaigns
  • Light lifting (20-45 pounds), office environment
  • Light lifting (20-35 pounds), office environment
  • Proactively analyze recruiting metrics to diagnose and remedy pipeline issues
  • Deep understanding of local market and IT competitive landscape
  • PC literate with a working knowledge of MS Windows applications and CRM
  • Travel approximately 60%, including some international travel
  • Close support to Sales teams in achieving sales targets
10

Responsibilities For The Inside Sales Engineer Will be Responsible for the Development & Preparation of Technical Proposals for our Product Range Resume

  • Contribute in the writing of solution proposals and ensure it meets or exceed the customer’s requirements and fit for the intended purpose
  • Documentation of Sales order, customer order and invoicing
  • Analyze historic win/loss data to determine appropriate market pricing for each customer
  • Documents, tracks and monitors all leads and activities in sales tracking software (Salesforce.com)
  • Nurtures longer-term prospects. Assists and maintains marketing efforts for lead generation
  • Follows-up with prospects who responded to marketing programs and campaigns to qualify lead
  • Assists with and maintains marketing efforts for lead generation

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