HR Operations Specialist Resume Sample

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Jayden Huel
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Work Experience

HR Operations Specialist
09/2016 - PRESENT
Boston, MA
  • Assists in problem solving with employees and managers
  • Communicates HR programs and changes to employees and managers
  • Supports the HR Business Partner Model in delivering quality, timely and valuable information to managers and employees
  • Serves as a resource for employees and management
  • Continually searches for ways to improve performance in HR
  • Prepares or assists in preparing reports and/or analyzing information as needed
  • Workforce Management – attendance, absenteeism, scheduling and shift coverage
Senior HR Operations Specialist
11/2009 - 04/2016
Detroit, MI
  • Manage daily HR Operations which would include
  • Allocation of work & processes
  • Review of daily work
  • Closure of requests within agreed SLA
  • Manage escalations in the daily operational processes
  • Create metrics. Review the same, tracking & reporting on a regular basis (volume
  • Maintain process documents, ensure they are updated regularly
Lead HR Operations Specialist
03/2007 - 10/2009
Boston, MA
  • Continuously look at improving processes and improving efficiency & effectiveness
  • Train new team members as well as existing ones cross functionally
  • Acts as a true team player to assist others to ensure communicated timelines are
  • Thorough understanding of HR processes, policies, and operations in Australia
  • Proven teamwork and collaboration capabilities, strong communication skills
  • Strong attention to detail; ability to manage multiple initiatives
  • Self-starter with ability to work independently and identify when to engage others


Purdue University North Central
2001 - 2006
Bachelor's Degree in Human Resources

Professional Skills

  • Strong interpersonal skills, including excellent listening, verbal and written communication skills, tact, patience and courtesy
  • Strong problem-solving skills and a very positive attitude along with good time management skills and attention to detail
  • Strong English language skills with professional communication skills and personal presentation
  • Excellent grammar, spelling and editing skills. Effectively communicates verbally and in writing
  • Excellent time management and prioritization skills along with a "Can Do" attitude
  • Excellent communication skills, both written and verbal. Demonstrated ability to present HR information in large forums
  • Strong project management skills, including experience in the development and implementation of initiatives from strategy through to execution

How to write HR Operations Specialist Resume

HR Operations Specialist role is responsible for interpersonal, organization, customer, excel, organizational, english, analytical, microsoft, advanced, computer.
To write great resume for hr operations specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For HR Operations Specialist Resume

The section contact information is important in your hr operations specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your HR Operations Specialist Resume

The section work experience is an essential part of your hr operations specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hr operations specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hr operations specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative HR Operations Specialist resume experience can include:

  • First class interpersonal skills and communication skills
  • Strong organizational skills with the capability to prioritize tasks and work quickly and accurately with minimal supervision
  • Experienced Employee Services and HR manager with proven leadership skills
  • Strong detail orientation with excellent organizational skills
  • Strong verbal and written communication skills: demonstrated ability to correspond in a professional manner
  • Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates

Education on a HR Operations Specialist Resume

Make sure to make education a priority on your hr operations specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hr operations specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in HR Operations Specialist Resume

When listing skills on your hr operations specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical hr operations specialist skills:

  • Good networking skills with experience in operating in complicated matrix business and able to build good working relationships both internally and externally
  • Team player "hands on" approach with good organization skills and the ability to prioritize
  • Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
  • Advanced problem solving and critical thinking skills, with strong detail orientation
  • Excellent time management, problem solving, and issue resolution skills
  • Work independently or in a team environment; effectively adapt to multiple/changing priorities and implement LEAN initiatives

List of Typical Experience For a HR Operations Specialist Resume


Experience For Senior HR Operations Specialist Resume

  • Customer-focused and strong customer service skills
  • Very good knowledge and experience in executing Polish labor law, including payroll regulations
  • Provides Training Co-ordination support to the Skills Development Facilitator
  • Proficient Microsoft Office Suite skills (I.e. word, excel, outlook, etc.)
  • Prior experience with FMLA, ADA and Disability helpful

Experience For Italian Speaking HR Operations Specialist Resume

  • Proficient in MS Office tools with an emphasis in intermediate excel skills
  • High level of interpersonal skills to handle sensitive and confidential situations, documentation and information
  • Advanced Word and Excel software skills
  • Exceptional detail, orientation and organisational skills
  • Synchronizing & consolidating & analyzing HR data from multiple internal/external systems
  • Validating and responding to requests for both structured and unstructured data
  • Supporting relocation and immigration cases, working with the Recruiting team and Workplace Experience team
  • Understanding of HR issues is important but experience of delivering transactional services in a shared service context is key
  • Attention to detail in composing, typing and proofing materials; establishing priorities; and meeting deadlines

Experience For Lead HR Operations Specialist Resume

  • Experience in HR administration including onboarding, communication with new hires, maintaining HR records and preparing personnel documentation
  • Partners with the Employee Experience team, providing technical assistance and finding opportunities to optimize technology solutions
  • Experience scanning and filing documents
  • Experience managing HR projects and understanding of a variety of HR processes and best practices
  • Experience in assessing and improving operations and administrative practices
  • Experience administering and tracking internal initiatives such as performance management and merit reviews

Experience For German Speaking HR Operations Specialist Resume

  • Flexible Multi-tasking - handle short-term deadlines & conflicting priorities
  • Proven ability to adapt and deliver in an ever changing and busy environment, whilst staying organised and on top of your work load
  • Very good command of English and German speaking and writing
  • Previous experience working and communicating with various levels of leadership
  • Experience using an HR management system for processing personnel/payroll
  • Experience applying knowledge of employment law, rules, policies, procedures and collective bargaining agreements

Experience For Associate HR Operations Specialist Resume

  • Previous invoicing, billing or expense reimbursement experience
  • Experience in creating technical documents such as User Guides and training materials
  • Experience delivering technical training to users
  • Proven track of managing high volumes of service requests/ cases
  • Previous experience communicating with customers,
  • Experience of administrating employee benefits
  • Experience working in all facets of the human resources in a fact paced industry preferably shared service or BPO
  • Validates and processes HR transactions using knowledge of the system and provided documentation and tools

Experience For HR Operations Specialist / Manager Resume

  • Experience supporting an HR team
  • Individual is responsible for accurately maintaining Employee Experience data in Workday
  • Works efficiently; allocates one's time to handle multiple demands and contending priorities
  • At least two years of HR generalist experience, preferably working with a multinational company
  • Experience with data entry, organization, customer service, reporting

Experience For Polish Speaking HR Operations Specialist Resume

  • Operate in a fast-paced, rapidly-evolving environment
  • Administrative experience in an office setting
  • Experience working with HR Systems such as iCIMS and Workday
  • Strong working knowledge of Microsoft Word, Excel, and PowerPoint is mandatory
  • 3+ experience in an HR or Operational environment handling coordination, project tasks, and direct customer/employee questions
  • Experience with handling highly sensitive/confidential company and employee matters is required
  • An excellent sense of judgement, ability to be “in the weeds” without losing sight of larger goals/initiatives, and a great attitude are necessary
  • Knowledge of HR policies, processes and operations in Australia and experience in dealing with extremely sensitive data

Experience For HR Operations Specialist Latam Resume

  • Experience responding to customer inquiries
  • Experience with administering immigration and mobility programs
  • Previous HR or Recruiting experience
  • One to three years' experience in human resources including, employee benefits, or human resources operations
  • Skill in the use of computers and software applications including the MS Office suite
  • Self-starter with demonstrated examples of using own initiative to drive change
  • Prior knowledge of principles and practices of human resources

Experience For HR Operations Specialist for CIS Resume

  • Very good written and spoken English and German
  • Very good written and spoken English and Polish
  • Experience within a HR function
  • Interact with many different individuals and prioritize numerous responsibilities
  • HR experience in an operational and/or generalist role
  • Preferable to have three years operational experience within HR, benefits payroll, financial, or other operational environment
  • Provides effective administration support of the company’s benefits programs (medical, dental, vision, FSA, Life insurance, LTD, STD, EAP, etc.)
  • Demonstrates the ability to troubleshoot and resolve issues with a sense of urgency

Experience For HR Operations Specialist FTC Resume

  • Execute against Employee Experience Technology strategy and roadmap
  • Consolidate and maintain payroll files, on a monthly basis
  • Have strong attention to detail and comfortable with numbers
  • Experience establishing and maintaining fully collaborative supplier-customer relationships
  • Experience working with HR systems/ERPs

List of Typical Skills For a HR Operations Specialist Resume


Skills For Senior HR Operations Specialist Resume

  • Demonstrated organizational skills, high standard of accuracy, an excellent attention to detail, and excellent follow-up skills
  • Effective interpersonal skills; proven ability to develop and maintain team and client relationships,both in immediate and remote contexts
  • Language requirements: Demonstrated excellent communications skills in English language, both written and verbal
  • Good Chinese communication skills, feeling comfortable dealing with people
  • Strong analytical, data management, and problem solving skills
  • Excellent written, verbal and listening skills to reflect a friendly, positive disposition
  • Excellent oral and written communication skills, including the ability to organize and present information in a clear and concise

Skills For Italian Speaking HR Operations Specialist Resume

  • Team Player with strong critical thinking skills
  • Excellent analytical and problem solving skills with capability to process large amounts of data to drive business strategies and decisions
  • Attention to detail and strong problem-solving skills; desire to partner with stakeholders to improve processes
  • Strong analytic and decision-making skills
  • Good Interpersonal & communication skills high service orientation

Skills For Lead HR Operations Specialist Resume

  • Excellent communication skills (both verbal & written) with an ability to listen & respond to customer queries
  • Demonstrated organization skills, attention to detail and accuracy
  • Strong written and verbal communication skills with fluency in local language and English
  • A very high standard of written and spoken English Effective communication skills required – verbal and written
  • Strong organizational skills, numeracy and a high level of attention to detail required
  • Robust organization skills with the ability to prioritize and plan work activities in an accurate, quality and time efficient manner
  • Exceptional communication skills, both written and verbal; strong listener
  • Customer-focused and have proven customer service skills

Skills For German Speaking HR Operations Specialist Resume

  • Excellent HR Operations skills with attention to detail
  • Communicate in a collaborative manner with excellent customer service skills
  • Strong organizational skills with the ability to consistently meet deadlines with accurate and detailed results
  • Exercise discretion, good judgment and analytical skills when resolving background cases
  • Strong people and customer service skills, advocate positive working relationships
  • Very good French or Italian or Spanish language skills

Skills For Associate HR Operations Specialist Resume

  • Strong client focus skills and ability to build and maintain professional relationships across the UBS structures
  • Strong organizational skills with the ability to maintain comprehensive and cohesive records
  • Strong communication skills and knowledge of business etiquette
  • Excellent communications skills. Solutions and client service-oriented, with an emphasis on creativity and diligence
  • Strong documentation, organization, communication, and collaboration skills
  • Outstanding detail orientation and organization skills
  • Experience working on Share Service organizations or Experience supporting customer calls or being part of call center organizations
  • An outgoing, confident and highly motivated individual with a great deal of enthusiasm, possessing the following personal qualities and skills

Skills For HR Operations Specialist / Manager Resume

  • Demonstrated experience working with or supporting the recruitment and/or HR Operations processes in a growing company
  • Extensive experience forming effective relationships across boundaries and departments; influencing at various levels of the organization
  • Strong knowledge and experience in following areas: labour law regulations, retention, engagement, development, total rewards, employees relations
  • Solid understanding and experience with HR systems and processes
  • Analytical, organizational, and problem-solving skills
  • Self sufficient, demonstrates initiative and good judgement
  • Results oriented with superior organizational skills
  • Communicates proactively and effectively to customers

Skills For Polish Speaking HR Operations Specialist Resume

  • Intermediate PC/Excel skills Required
  • Effectively communicate technical information orally and in writing
  • Demonstrate a strong service and customer orientation with the ability to build relationships across all levels of the business
  • Possess exceptional communication skills, both written and verbal
  • Advanced MS Office Skills and HRIS (SAP OM)
  • 6 or more months of experience with Human Resources, Benefits Administration, or Leave Administration experience
  • Demonstrated ability to work under pressure, prioritize multiple projects and adjust work accordingly, often against tight deadlines
  • Demonstrate strong level of customer focus
  • Work effectively in multi-cultural and cross-functional teams

Skills For HR Operations Specialist Latam Resume

  • Great communication skills, ability to be accurate in communications
  • Demonstrated proficiency in UX/UI to increase user experience for internal and external stakeholders
  • Demonstrated experience in Benefits, Payroll and HR
  • Communicate effectively with people throughout the organization
  • Motivation to constantly learn and develop the own knowledge and skills
  • Excellence communication skills in both Korean and English

Skills For HR Operations Specialist for CIS Resume

  • Demonstrated ability to manage multiple priorities, on an ongoing basis, in an extremely fast-paced environment with very tight deadlines
  • Effectively manage queries from employees
  • Demonstrates strong HR sensibility and critical thinking
  • Proficient PC & Excel skills(including formulas, pivot table application.. etc)
  • Work independently and to effectively manage multi-tasks
  • Knowledge of computer programs and relevant computer skills

Skills For HR Operations Specialist FTC Resume

  • Experience - 1 year Human Resources experience
  • Advanced MS Excel skills including the ability to interpret data
  • Fluency in Spanish and English + Portuguese (50% min), with professional verbal & written communication skills
  • Experience of related benefits or employee benefits administration experience
  • Planning, prioritizing and completing multiple task

List of Typical Responsibilities For a HR Operations Specialist Resume


Responsibilities For Senior HR Operations Specialist Resume

  • Very good French language skills
  • Analytical skills, combined with strong attention to detail
  • Work in a team, and strong collaboration skills
  • Fluency in local language and good command of English, with professional verbal & written communication skills
  • Exceptional attention to detail, excellent organizational and time management skills, perseverance, customer-first attitude and flexibility
  • Outstanding team skills (multi-site team)
  • Liaise with HRM & Line Managers to keep abreast of business requirements to ensure that the HR Services team is resourced and trained effectively
  • Experienced in setting up and managing SLAs’ and contracts

Responsibilities For Italian Speaking HR Operations Specialist Resume

  • Analyze service requests to proactively identify what is needed prior to completing transactions in terms of impact to systems and clients
  • Experience working in a fast paced HR department
  • Work experience; with at least 2 years of managing People and
  • Administrative office experience in customer service setting required
  • Experience supporting process improvement projects
  • Experience in leading process improvement projects

Responsibilities For Lead HR Operations Specialist Resume

  • Time management and effective planning
  • A good knowledge of HR including awareness of areas like absence, maternity and paternity
  • A strong understanding of data management and the need for accuracy and checks
  • Experience working within a Human Resource Administration role
  • Run various department reports with previous reporting experience in Excel

Responsibilities For German Speaking HR Operations Specialist Resume

  • Experience working within HR
  • Experience with Taleo ATS and Onboarding
  • Experience working in a fast paced HR department
  • Experience working in a data-driven environment
  • Knowledge of and experience using HRIS systems
  • Experience in working with Workday and Resource Link advantageous
  • Experience working within a global company advantageous
  • Strong operational manager and leader with a track record of improving performance in transactional teams

Responsibilities For Associate HR Operations Specialist Resume

  • Very good knowledge of English and German
  • Very good knowledge of French and/or German
  • Organize, prioritize and perform multiple tasks to complete job function in an orderly, efficient manner
  • Professional experience in similar role within international company
  • Work as part of a team as well as independently along with excellent client interaction. Self-motivated with a results orientated approach
  • Human Resources or Compliance-related experience
  • Partner with HR, payroll, and third-party vendors to deliver excellent service levels across all locations
  • Proven knowledge of and exposure to HR processes
  • Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness

Responsibilities For HR Operations Specialist / Manager Resume

  • Experience of a HR or Operations process ownership role in a fast-paced, customer-oriented environment within a large organization
  • Experience in HR Operations process
  • One to three years of experience in an HR operations role
  • Superior facility with Excel and other Microsoft-office products, Strong Microsoft Office in Excel, Access, Power Point, Project, etc
  • Experience with HR Operations is advantageous

Responsibilities For Polish Speaking HR Operations Specialist Resume

  • Good knowledge of payroll related tax regulations and labor law & legislation
  • Experience with WorkDay platform, implementation, integration, utilization
  • Experience in HR Advisory/Operations/Recruiting or Document Specialist roles
  • Applicable human resources experience
  • Experience in an HR function
  • Answering or delegating depending on complexity of the question
  • Providing professional customer service by handling all customer requests

Responsibilities For HR Operations Specialist Latam Resume

  • Supporting the HR Operations Life Cycle and Exit Team Lead in any IT led activities relating to systems design, build, test and implement
  • Coaching and referring employees to the intranet
  • Tracking inquiries and response times and analyse data to establish repeating issues and questions as a continuous improvement activity
  • Assisting in updating HR policies, practices and procedures
  • Developing and maintaining yearly HR task schedule
  • Working knowledge of Workday or other HCM system, HR Reporting and data analysis
  • Identifying the root-cause of issues and formulating solutions; research and analysis techniques
  • Canning/filing of all payroll related documentation

Responsibilities For HR Operations Specialist for CIS Resume

  • Working knowledge of the Local Employee Tracking System (LETS)
  • Processing of employee benefits and entry into the HR database, ensuring adherence to benefit policies and procedures
  • Filing and other administrative functions essential
  • Ensuring accuracy and integrity of employee data upon entry
  • Developing solutions to repeat issues with support from HR or payroll teams
  • Ensuring policies, guidelines, processes and forms are up to date and easily found on the intranet

Responsibilities For HR Operations Specialist FTC Resume

  • Willing to take action; can run with little direction; can make sound decisions under conditions of uncertainty
  • Providing accurate & timely input for payroll & benefits administration
  • Managing Exit process formalities
  • Providing support and tactical management to the particular HR specialty attached to through deep process knowledge
  • Responding to stakeholder queries (employees, managers, HR team) via our shared HR EMEA email inbox, and various HR-managed Slack channels

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