Front Desk Night Auditor Resume Sample

16 votes
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Brady Grady
45583 Rohan Coves,  Dallas,  TX
+1 (555) 710 2217

Work Experience

Night Auditor / Front Desk
12/2017 - PRESENT
Boston, MA
  • Empowered to make decisions that directly effect the guest’s experience in a positive fashion
  • Reports to Front Office Manager; Front Office Supervisor
  • Empowered to make decisions that directly affect the guest’s experience in a positive fashion
  • Follow good cashiering habits, perform a variety of account postings, guest settlements, and balance all work done at shift’s end
  • Oversee the Lodge Front Desk, PBX, and Bell Service operations
  • Train Front Desk Workers on all aspects of the role - helping to develop a team of customer service focused professionals
  • Support the Front Desk Workers in the day to day operations of the Resort – ensuring all opening and closing tasks are completed
  • Hold pre-shift meetings to ensure that the Front Desk team are aware of the day’s arrivals, departures, visiting VIPs, guest service of the day, Boat Tour schedules and any other miscellaneous information to ensure successful operations
  • Ensure Front Desk Workers remain active during down time by preparing for upcoming arrivals, tours and completing other relevant projects
Hotel Front Desk Night Auditor
12/2010 - 08/2017
Boston, MA
  • Encourage and support Front Desk Workers in selling tours and activities including boat tours, power boat rentals and fishing trips to all guests
  • Assist Front Desk Supervisor, Group Coordinator and other relevant parties with all Tour Groups – ensuring all pre-arrival preparations have been completed. Go above & beyond to ensure Tour Groups and all guests have an enjoyable stay
  • Assign room and group blocks as require
  • Front Desk Lead Worker reports to the Front Desk Supervisor & Front Desk Manager
  • Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)
  • Promote, answer questions about, and enroll guests in La Quinta’s frequent guest program
  • Prepare express checkout folios
  • Maintain room status inventory
  • Wash and fold towels as needed from laundry
Front Desk / Night Auditor
09/2006 - 06/2010
Dallas, TX
  • Maintain and clean the lobby, bathroom, and back office each night
  • Audit and reconcile all Front Desk and Food & Beverage Cashier’s work
  • To appropriately protect confidential guest information and guest room key access according to front office SOP’s
  • Familiarity with parking validation procedures and Good Night’s Rest Policy
  • Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests
  • Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guest’s need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program
  • Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage


Dixie State University
2001 - 2006
Bachelor's Degree in Accounting

Professional Skills

  • A driver’s license is necessary

How to write Front Desk Night Auditor Resume

Front Desk Night Auditor role is responsible for events, credit, basic, microsoft, compliance, education, accounting, inventory, access, rest.
To write great resume for front desk night auditor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Front Desk Night Auditor Resume

The section contact information is important in your front desk night auditor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Front Desk Night Auditor Resume

The section work experience is an essential part of your front desk night auditor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous front desk night auditor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front desk night auditor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Front Desk Night Auditor resume experience can include:

  • Establish and implement hotel night audit policies and procedures, maintaining compliance with company policies and standards
  • Check in/out hotel guests and assist all guests with invoice issues and service recoveries

Education on a Front Desk Night Auditor Resume

Make sure to make education a priority on your front desk night auditor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front desk night auditor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Front Desk Night Auditor Resume

When listing skills on your front desk night auditor resume, remember always to be honest about your level of ability. Include the Skills section after experience.

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