Front Desk Coordinator Resume Sample

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Brandyn Greenfelder
94826 Yost Haven,  Phoenix, AZ
+1 (555) 620 5362

Work Experience


Front Desk Coordinator
04/2018 - PRESENT
San Francisco, CA
  • Learn and adapt quickly and easily
  • Responsible for greeting all visitors, answering & directing incoming phone calls
  • Calendar/conference room management, setup tv/visual equipment and order breakfast/lunch as needed
  • Pick up and deliver daily mail, overnight mail, FedEx preparation, courier arrangements, preparing packages for mailing
  • Order and restock all shipping supplies
  • Maintaining cleanliness and order of reception area, conference rooms, copy rooms, Xerox machines, kitchens, and common areas
  • Maintain and update all internal call lists and distribute, and distribute and maintain offices communications and faxes
  • Communicate and interaction with onsite and external building property management
Event & Front Desk Coordinator Puma Brand Center
08/2013 - 03/2018
San Francisco, CA
  • Manage, issue and track marketing costs for new and existing project orders
  • Coordinate monthly, quarterly and annual office meetings, fundraisers and holiday events
  • Assist brokers with client communications, and update broker web page profiles as well as property and team web pages
  • Prepare, edit surveys and comparable reports, Edit property marketing flyers from template (Adobe InDesign)
  • Create and edit broadcast HTML emails for property and broker marketing
  • Drafting lease, purchase & sale agreements, and related amendments
  • Bulk mailing projects, both in-house and outsourced (pulling lists, research & update mailing lists, merge letters, printing letters/labels, posting, etc.)
  • In a similar role, within a business environment
  • Demonstrated poise, tact and diplomacy with management, brokers and clients
Medical Assistant / Front Desk Coordinator
02/2008 - 02/2013
Chicago, IL
  • Experience in office environment and preferably performing as an administrative assistant
  • Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays. Updates the designated Air Traffic Control (ATC) person on a regular basis. Maintains communication with scheduling staff throughout the day regarding schedule changes and time status; annotates all scheduling changes appropriately in the patient’s history notes
  • Maintains patient accounts by obtaining, recording, and updating personal demographics and financial information, including but not limited to waivers, ABN’s, financial responsibility forms; and notes all paperwork with appropriate instructions from MD preferences. Accurately follows collection policies and processes
  • Maintain conference rooms, kitchen, and lobby to make sure they’re tidy at all times throughout the day
  • Demographic and Insurance verification
  • Interacting with patients and staff across many areas
  • Experience with front desk check-in and scheduling

Education


Oklahoma State University - Tulsa
2004 - 2008
School's Degree in Management

Professional Skills


  • Utilize your excellent customer service skills by informing guests of available services and amenities throughout the resort, and answering guest inquiries in a gracious, efficient manner
  • Articulate phone presence with a positive attitude, excellent communication skills, and strong administrative skills necessary
  • Strong communication and interpersonal skills and excellent organizational and project management skills required
  • Demonstrated responsiveness to staff, providers and leadership. Exhibits strong time management skills and the ability to prioritize tasks
  • Strong organizational skills with independent ability to set priorities, handle deadlines and manage conflicting demands with limited supervision
  • Organizational skills with demonstrated, independent ability to set priorities, handle deadlines and manage conflicting demands with limited supervision
  • Proven ability to be an effective spokes person complementing excellent, clear verbal communications skills

How to write Front Desk Coordinator Resume

Front Desk Coordinator role is responsible for organizational, interpersonal, social, microsoft, computer, customer, supervision, independent, communications, basic.
To write great resume for front desk coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Front Desk Coordinator Resume

The section contact information is important in your front desk coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Front Desk Coordinator Resume

The section work experience is an essential part of your front desk coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous front desk coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front desk coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Front Desk Coordinator resume experience can include:

  • Strong organizational skills with demonstrated, independent ability to set priorities, handle deadlines and manage conflicting demands with limited supervision
  • Have strong organizational skills with independent ability to set priorities, handle deadlines and manage conflicting demands with limited supervision
  • Strong organisational and time management skills with the ability to juggle multiple priorities
  • Self-directed as well as possesses strength in communication skills, practice knowledge skills, follow-through and computer literate
  • Customer service skills and clear communication skills
  • Solid knowledge of Mac products and excellent Google Apps skills

Education on a Front Desk Coordinator Resume

Make sure to make education a priority on your front desk coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front desk coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Front Desk Coordinator Resume

When listing skills on your front desk coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical front desk coordinator skills:

  • Proven ability to be an effective spokesperson—excellent, clear verbal communications skills
  • Proven problem solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met
  • Strong problem solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met
  • Strong problem solving ability by using good judgment by applying these skills to assist customers and ensure customers’ expectations are met
  • Strong problem solving ability by using good judgment and applying these skills to assist customers and ensure customer expectations are met
  • Solid organizational skills with independent ability to set priorities, meet deadlines, and manage conflicting demands with limited supervision

List of Typical Experience For a Front Desk Coordinator Resume

1

Experience For Medical Assistant / Front Desk Coordinator Resume

  • Advanced problem-solving and critical thinking skills
  • Exemplary communication skills, with the ability to interact and communicate with individuals at all levels of the organization
  • 1 – 2 years of experience in a similar customer facing administrative role
  • Performing administrative/clerical work experience
  • Experienced interacting with a culturally and ethnically diverse populations
  • Experience in using FedEx, UPS and other mail services websites
2

Experience For Front Desk Coordinator / Apm-west Resume

  • Calendar managements and scheduling appointments experience highly valued
  • Team orientated, resourceful and effective with time management
  • A pleasant professional manner, with a keen focus on delivery excellent customer service
  • Ensure new patient paperwork is completed prior to service or at the time of service
  • Previous experience in receptionist and/or front desk role required
  • Keen sense of prioritization and attention to detail
3

Experience For Event & Front Desk Coordinator Puma Brand Center Resume

  • Experience with Microsoft Office suite, Google Suite, Slack, etc
  • Experience with office moves of over 100 people
  • Demonstrated ability to handle multiple tasks with little or no supervision
  • Escorting guests to appropriate meeting rooms and/or floors, when requested
  • Scheduling and checking members and guests in and out for appointments with accuracy
4

Experience For Lifespa Front Desk Coordinator Resume

  • Ensuring exceptional customer service is given to each individual that comes through the center doors or via phone including patients and visitors
  • Working on a computer throughout the day (monitor, keyboard, and mouse use)
  • Standing at a copier for extended periods of time
  • Climbing warehouse ladder to access storage boxes
  • Exchanging of information on tasks and shift times for other colleagues
  • Answering telephones, direct calls, and provide general information to callers
5

Experience For Front Desk Coordinator, Per Diem Resume

  • Maintaining a cohesive relationship with all front of house staff
  • Maintaining the smooth operation of each shift at the front desk and initiate programs and policies to ensure guest patronage
  • Promoting and sell the Wellness membership Program
  • Overseeing front desk operations
  • Handling special administrative projects
  • Word processing for correspondence, agreements and reports, Proof reading, and Copying / scanning
  • Maintains client-ready appearance of reception and conference room areas, including keeping a schedule of meetings and ensuring meeting supplies are on hand
  • Front Desk Coordinator is responsible for answering phones, greeting guests, coordinating and scheduling conference rooms
  • Appropriately represents our companies while answering and routing calls, conveying enthusiasm, energy and respect to both internal and external callers
6

Experience For Front Desk Coordinator, Clinic Resume

  • Query resolution and complaint handling – diffusing potentially difficult situations and escalating matters to a senior staff member, if necessary
  • Primary contact for building maintenance, coffee, cleaning and shredding companies
  • Tracks Colliers listing agreements including expirations and prepares drafts of listing renewal amendments
  • Pull next day’s patient charts, filing, faxing as needed and prepare new patient charts. Organize charts according to scheduled appointment time
  • Primary administrative support with all administrative task such as typing and editing of letters, amendments, agreements and LOI’s
  • Subjected to loud noises when running postage and folding machines
  • Processes packages/mail - outgoing and internal sorting/delivery
  • Assist with sending and distributing mail packages
  • Tracks listing and project related expenses (signage, mailings, etc.) and reimbursement, if any, per listing and brokerage agreements
7

Experience For Front Desk Coordinator Guest Services Resume

  • Manage ordering of all listing signage
  • As requested/needed, place orders for any and all Workplace-related items including: catering, Amazon, office supplies
  • Earlier work involving navigating basic office equipment and protocols
  • Have a full understanding of our facility programming, and be able to engage potential customers about it
  • Assist Project Coordinators with preparing in-house proposals and sales presentations from template (Adobe InDesign)
  • Assist with creating property tour packages with property locations map
  • Main point of contact for entering invoices into Coupa
  • Point of contact for all parking related matters
  • Processes incoming checks, completes daily cash receipts
8

Experience For Front Desk Coordinator SB Resume

  • Creates and distributes new hire welcome email on first morning of employment
  • Prepares on-boarding materials as directed
  • Match credit card receipts to statements for payment processing
  • Manage front-end business office functions including but not limited to
  • Compose documents following prescribed formats, and present information to others; and solve practical problems
  • Utilization of the online meeting room and hot desks platform
  • Serve as the front line of client contact, maintaining a professional, positive and courteous demeanor always
9

Experience For FVC Medical Front Desk Coordinator Resume

  • Provide a warm and informed welcome to all visitors promptly providing any security passes that have been prepared by the facilities management team
  • Screen and route incoming calls and voicemail messages within 4 rings
  • Support ad hoc catering calendar requests
  • Escalate issues when necessary and receiving guidance on future actions from senior staff
  • Exchange information with the facilities management when necessary, relating to any faults and general maintenance requirements
  • Maintain the showroom aesthetic by upholding standards
10

Experience For Fvc-medical Front Desk Coordinator Resume

  • Assist in coordinating Events/Meetings: Holiday Parties, All Co. Meetings, Buy Reviews
  • Greet all vendors, clients, job applicants and other visitors upon entering the office
  • Assist HR team with paychecks and monthly parking pass distribution
  • Help maintain the kitchen and copy areas by ensuring they are well stocked, clean and organized daily
  • Manage internal building access for employees
  • Provide administrative support, such as ordering lunch for conferences and meetings

List of Typical Skills For a Front Desk Coordinator Resume

1

Skills For Medical Assistant / Front Desk Coordinator Resume

  • Highest level of multitasking and prioritization skills
  • Strong interpersonal communication verbal and writing skills with the ability to interact with all levels within an organization
  • Strong computer skills including Gmail, Google Drive, and Google Calendar
  • Strong customer service skills and the ability to deal with the public and staff in a courteous, pleasant and professional manner
  • Demonstrated computer skills (Microsoft Office) and be able to work between multiple systems during calls
  • Able to work in a team environment in order to maintain a strong patient following. Basic PC skills with a proficiency in Microsoft Office
  • Proven experience with insurance and authorization verification. Strong knowledge of third party payors including federal, state, and private health plans
  • Demonstrated prior cash handling experience
  • Basic computers skills required and skilled with using Microsoft Office specifically, Word, Excel, Outlook and PowerPoint
2

Skills For Front Desk Coordinator / Apm-west Resume

  • Above average proven typing skills
  • Be process-driven and have strong problem solving skills
  • Intelligent with very strong written and verbal communication skills
  • Strong computer skills including Google Apps and Microsoft Office Suite
  • Incoming phone call management skills desired
  • Outstanding communication skills and a positive, energetic personality
  • Utilize your attention to detail and organizational skills by handling supervisory areas as requested
3

Skills For Event & Front Desk Coordinator Puma Brand Center Resume

  • Coordinate with referral source or patient or patient’s physician to effectively resolve issues impacting patient’s admission process
  • Demonstrated experience with patient check-in and cash handling
  • Able to work effectively in fast-paced, high stress, multi-tasking environment under time constraints
  • Well-developed problem-solving skills with the ability to discern alternatives and make objective recommendations
  • Skills in composing various kinds of correspondence
  • Demonstrates strong judgment, plenty of patience, and a willingness to help handle anything that comes up or is asked
  • Perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions
4

Skills For Lifespa Front Desk Coordinator Resume

  • Blue Cherry Skills: Check Inventory, Place reorders, and returns for specialty stores
  • Front desk experience (4 years maximum experience)
  • Well-developed interpersonal and communication skills. Professional appearance and Professional appearance and manner
  • Experience as a receptionist, secretary, or related experience
  • Work courteously and effectively with people of varying backgrounds, expectations, and communication styles
5

Skills For Front Desk Coordinator, Per Diem Resume

  • Effectively interact with all levels of staff and outside contacts
  • Prior medical office experience is required
  • Communicate verbally and in writing effectively throughout all levels of the organization, both internally and externally
  • Prior assistant experience required
  • Triage and create sensible prioritization in order to continue to be effective
  • Work effectively and communicate with multiple departments that have a wide variety of needs for their teams
  • Scanning experience highly valued
  • Collating experience desired
  • Scheduling (3-5 years) experience required
6

Skills For Front Desk Coordinator, Clinic Resume

  • Parking validation tracking
  • Recruiting experience desired
  • Experience scheduling activities, meetings, and events; gathering and collating data; and using basic, job-related equipment
  • Excellent spelling and proof reading abilities
  • Experience working with the following EHRs: Epic, Athenahealth, Cerner, MS4
  • 1 – 2 years’ related experience, preferably in a medical setting with insurance billing
7

Skills For Front Desk Coordinator Guest Services Resume

  • Competency using M-Pathways or equivalent (i.e. PeopleSoft). Experience using Concur Travel and Expense system
  • Maintains the front desk area and lobby area ensuring that is safe, clean and in good operating condition
  • Responsible for maintaining a presence and ensure a positive customer experience by providing a high level of customer service
  • Good understanding of ordering office supplies and equipment
  • Previous experience working with faxing
8

Skills For Front Desk Coordinator SB Resume

  • Solid understanding of faxing
  • Wide ranging experience with ordering office supplies and equipment
  • Solid understanding of scheduling
  • Act as a resource for perioperative services personnel within operating room using professional guidelines and evidence-based standards
  • Receptionist and front desk experience in answering phones and greeting guests
  • Admin/secretarial experience in a medical setting required
  • Calendar managements and scheduling appointments experience desired
  • The ability to come back to tasks after being interrupted multiple times, and prioritize appropriately
9

Skills For FVC Medical Front Desk Coordinator Resume

  • Have 1-2 years experience with a range of administrative functions in a customer facing role
  • Have front desk experience in a fast-paced, customer-facing environment
  • Be the culture ambassador by delivering excellent customer service to employees, visitors, and vendors
  • Works collaboratively with other hospital departments; formulates and maintain effective working relationships with departmental and hospital staff
  • Previous experience directly related Call Center and Registration in a large complex healthcare setting
10

Skills For Fvc-medical Front Desk Coordinator Resume

  • Experience with using online insurance verification systems
  • Experience with document formatting & production
  • A demonstrated commitment to providing quality service and work
  • Experience with project or organizational programing and implementation
  • Three (3) years previous related experience in a large complex healthcare setting
  • Three (3) years of experience in patient registration utilizing complex electronic medical record systems, i.e. Epic, Cerner, Athenahealth, MS4

List of Typical Responsibilities For a Front Desk Coordinator Resume

1

Responsibilities For Medical Assistant / Front Desk Coordinator Resume

  • Provides high-level client service by possessing and utilizing strong telephone and interpersonal skills
  • Work effectively in a diverse team environment and create effective relationships for problem-solving and positive interactions
  • Strong written and verbal communication skills with the ability to interact with and relate to team members of all professional levels
  • System Skills: Ability to type and enter data at an entry level. Entry level understanding of applicable systems
  • Prior experience with Numeric 8,001 - 10,000 KPH
2

Responsibilities For Front Desk Coordinator / Apm-west Resume

  • Attention to detail, accuracy, and organizational skills
  • Professional experience in a fast-paced environment (ideally experience in office management, hospitality, events, retail or other service roles)
  • Exemplary communication, time management and organizational skills
  • Phone skills: Ability to use phone system (answer and screen calls, put on hold), answer routine questions and give routine information
  • Excellent customer service focused and excellent telephone manner
  • Prior experience with EPIC or similar EMR
  • Prioritize work and manage multiple priorities simultaneously
  • Solid understanding of calendar managements and scheduling appointments
  • Multitask and prioritize tasks with a sense of urgency when assisting with day-to-day operations of the front desk
3

Responsibilities For Event & Front Desk Coordinator Puma Brand Center Resume

  • Strong understanding of the importance of security and safety in the workplace and the role our team plays in it
  • Three (3) years of previous related experience in a large complex healthcare setting
  • Manage security access and parking validations
  • Three years of office experience, specifically front desk management and client scheduling
  • More than three years of experience, specifically front desk management and client scheduling
  • Strong knowledge of third party payors including federal, state, and private health plans
  • Someone with past experience working a front desk or similar position
  • Solid understanding of branch administration
4

Responsibilities For Lifespa Front Desk Coordinator Resume

  • Solid understanding of none
  • Responsible for providing EXCELLENT customer service to all guests, employees and visitors
  • Demonstrates ability to be flexible, adjusting to changes necessary for the efficient operation of the Center
  • Prioritize and manage simultaneous assignments with frequent interruptions while paying close attention to the details
  • Strong familiarity with copying
  • Previous experience working with records maintenance
  • Demonstrated knowledge of copying
  • Hands-on experience with scanning
5

Responsibilities For Front Desk Coordinator, Per Diem Resume

  • Previous experience working with email
  • Good understanding of switchboard phones from 10 -30 lines
  • Two-three years of receptionist experience in a professional office setting
  • Office experience required
  • Previous administrative experience, preferable in commercial real estate
6

Responsibilities For Front Desk Coordinator, Clinic Resume

  • Excellent phone etiquette and ability to establish rapport with diverse clientele
  • Experience in a similar environment
  • Switchboard phone (1-10 lines) experience required
  • Tech savvy and experience with Microsoft Office required
  • Operate computer, various software applications, and copy/fax machines
  • Proven knowledge of projects
  • Experience with order entry
  • Attention to detail and demonstrated ability to follow standard procedures is a requirement
7

Responsibilities For Front Desk Coordinator Guest Services Resume

  • Able to prioritize multiple tasks and stay organized
  • Quality experience with records maintenance
  • Proven knowledge of customer service
  • Personnel file maintenance experience
  • Maintains and operates office machines
8

Responsibilities For Front Desk Coordinator SB Resume

  • Electronic Medical Record/EPIC/Cadence experience
  • The position requires two (2) years of front desk/receptionist experience
  • Recent insurance verification experience required
  • Flexibility, prioritization and multitasking are essential given the fast paced and ever-evolving environment
  • Demonstrated knowledge of EPIC and familiar with working scheduling ques
  • Experience with registration, scheduling and insurance verification
  • Three (3) years experience with check in/registration, appointment scheduling, and insurance verification
9

Responsibilities For FVC Medical Front Desk Coordinator Resume

  • Experience working with general office equipment (fax, copier, shredder, scanner, telephone, etc.)
  • Two (2) year of general clerical experience
  • Strong customer service orientation and ability to navigate challenges with poise and optimism
  • Have an eye for detail to make every LUNAR experience delightful
  • Experience with Front Desk Operations/Check in and Check out /Epic
  • Leadership/Coordinator (1-2 years) experience required
  • Healthcare computer system (3-5) experience required
  • Orthopaedic Surgery general practice experience
10

Responsibilities For Fvc-medical Front Desk Coordinator Resume

  • EPIC, Op Time, and Cadence experience
  • Polite and professional phone manner, and demonstrate the ability to work under pressure with high volume of phone calls
  • Medical Assistant or Back office experience
  • One to two (1 - 2) years experience with authorizations
  • Proven knowledge of order entry
  • Work experience in Microsoft Office
  • Past experience in a customer service role
  • Have experience with a range of administrative functions

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