Hotel Front Desk Agent Resume Sample

Hotel Front Desk Agent role is responsible for training, travel, credit, education, transportation, basic, programming, benefits, intermediate, email.
To write great resume for hotel front desk agent job, your resume must include:

• Your contact information
• Work experience
• Education
• Skill listing

The section contact information is important in your hotel front desk agent resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Email
• Telephone number

The section work experience is an essential part of your hotel front desk agent resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hotel front desk agent responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hotel front desk agent position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Hotel Front Desk Agent resume experience can include:

• Provide accurate information pertaining to outlet hours and local attractions
• Company matching 401(k) plan
• When assisting guests to room, inform guest of the hotel’s facilities and hours of operation
• Greet, register, and assign rooms to guests. Sort and rack incoming mail and
• To attend daily briefings & follow up on any pending items
• To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay

Make sure to make education a priority on your hotel front desk agent resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hotel front desk agent experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

When listing skills on your hotel front desk agent resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical hotel front desk agent skills:

• Transporting guests locally
• Relay pertinent information regarding accommodations and assist with questions pertaining to and/or booking reservations
• Exclusive Team Members Only Pricing Program on Hilton Marketplace best pricing not available to the general public on top brands
• Review and become familiar with VIP’s and group folders, verifying proper blocking arrangements
• Frequently use a telephone, writing by hand
• Food & Beverage discounts during your hotel stays at Hilton (50% globally)