Facilities Management Resume Sample

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Judson Aufderhar
989 Alaina Pines,  Phoenix,  AZ
+1 (555) 253 0892

Work Experience


Facilities Management Specialist
11/2017 - PRESENT
San Francisco, CA
  • Leads Positively - Leads by example to cultivate a climate of motivation, positive energy and meaning in work. Assesses, selects, recognizes, develops, and empowers diverse talent
  • Establish the strategies to support the vision of the account and ensure the client receives exceptional delivery of JLL services
  • Understand the client’s key business drivers, and focus the team to ensure those priorities are aligned with JLL deliverables
  • Ensure the account team is high performing and delivery is driven by quantitative results, strong platforms, best practices and stability
  • Develop a highly motivated team of self-directed talent who owns and drives their work; drive a positive culture and “can do” attitude
  • Serves as Facility Management lead across sites in a sub-region within a major region (such as EU, North America, Latin America, or Asia)
  • Ensures supplier key performance indicators, service levels, and contract obligations are achieved for assigned sites
  • Leads and participates in continuous improvement programs that deliver tangible improvements across sites and divisions
  • Leading the Europe facilities operations across the Mondelēz portfolio
Facilities Management
02/2014 - 10/2017
Chicago, IL
  • Creates clarity, structure and coherence by performing accurate analysis on a range of data
  • Maintains a sound awareness of risk, process and controls in their area
  • Drive multiyear plan to deliver high quality results which exceeds the client’s expectations
  • Function with a ‘No Surprises’ approach to communication ensuring that key stakeholders remain informed
  • Represent client’s real estate organization at the regional level, developing and fostering regional client relationships as appropriates
  • Support client’s EHS and Business Continuity programs including response, reporting and remediation efforts
  • Experience desired in real estate, facilities management, construction management or related field, ideally in the provision of facilities for management
  • High energy and enthusiasm to effectively manage the organization and service delivery function
  • High profile communication skills and leadership skills with the ability to influence multiple business partners across all levels with differing points of view
Facilities Management Assistant
08/2007 - 12/2013
New York, NY
  • Responsible for oversight of the Europe regional operational FM facilities budget, aligned with Plant Managers, MDs, site leaders, and 3rd party providers
  • Providing FM support, advice and guidance to Europe site FM managers
  • Managing a FM virtual team across Europe ensuring collaboration with 3rd party providers in a cost efficient manner while delivering exceptional service
  • Relationship and performance management in partnership with 3rd party providers to identify and drive cost reduction opportunities at an operational site level
  • Driving accountability across region common and consistent FM standards and consistency in alignment with the Mondelēz Playbook
  • Act as the Mondelēz European lead for the regional operational governance process
  • Understands commercial value drivers over a long to medium-term timeframe with in-depth knowledge of competitors and current industry practice
  • Extensive knowledge of how the function integrates with the business division/Group to achieve overall business objectives

Education


University of Phoenix - Franklin Learning Center
2002 - 2006
Engineer's Degree in Business

Professional Skills


  • Experience in effectively and efficiently solving problems in pressure situations; strong interpersonal skills
  • Experience in effectively and efficiently solving problems in pressure situations; strong interpersonal skills required
  • Excellent report writing skills are essential along with good presentation skills
  • Demonstrated high planning and organizational skills
  • Demonstrated high judgement and good decision making skills
  • Demonstrated experience with responsibilities requiring timeliness and a strong attention to detail
  • Strong customer service relations and negotiating skills

How to write Facilities Management Resume

Facilities Management role is responsible for interpersonal, leadership, software, advanced, design, resolve, microsoft, analytical, basic, training.
To write great resume for facilities management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Facilities Management Resume

The section contact information is important in your facilities management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Facilities Management Resume

The section work experience is an essential part of your facilities management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous facilities management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular facilities management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Facilities Management resume experience can include:

  • Strong project management skills. Demonstrated ability to effectively manage multiple projects of varying complexity
  • Strong organization skills. Ability to prioritize competing priorities and meet deadlines
  • Thorough interpersonal skills including good service orientation and effective problem-solving
  • Mastery in critical thinking skills to understand and be able to troubleshoot complex mechanical, plumbing and electrical systems
  • Effectively manage and ensure the safety of the Environment of Care while demonstrating fiscal responsibility and control over spending
  • Demonstrated ability to respond to changing priorities and deadlines in a fast-paced, demanding environment

Education on a Facilities Management Resume

Make sure to make education a priority on your facilities management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your facilities management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Facilities Management Resume

When listing skills on your facilities management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical facilities management skills:

  • Strong communicator – good presentation skills and possesses strong verbal & written communication skills, also an active listener
  • Superior client relationship skills – Able to effectively interact virtually and face to face
  • Advanced skill to multi-task and effectively prioritize large project work
  • Good interpersonal and negotiation skills as job requires extensive cross functional/divisional dealings
  • Planning and organisation and project management skills
  • Skills in planning, organizing, coordinating projects

List of Typical Experience For a Facilities Management Resume

1

Experience For Facilities Management Specialist Resume

  • Responds to requests from patients, physicians and visitors in a courteous and efficient manner. Always demonstrates positive interpersonal skills
  • Provide good documentation of Hospital Facilities Systems, assuring good engineering design and reliability
  • Listen, interact and communicate verbally and in writing; analytical skills, ability to work independently and interdependently
  • Teach and develop maintenance skills for staff
  • Experience mentoring a team and fostering an environment of continuous learning and development
  • Proven track record resolving complex business issues and making sound decisions
2

Experience For Director of Facilities Management Resume

  • Assist department administrator with employee parking updates, validations and invoice processing
  • Ten years’ director experience in a non-health care setting
  • Upervisory experience in a health care setting
  • Related experience with at least five years in a healthcare setting
  • Follows up on pending issues and requests for additional work and priority services
  • Follows up on pending requisitions and requests for additional work and priority services
  • Develop facilities processes that are efficient and cost effective – work orders, outsourcing, procurement, etc
  • Leadership experience with a diverse workforce
3

Experience For Facilities Management Assistant Resume

  • Ensures all emergency systems (fire alarms, emergency power, etc.) are functional and operate properly
  • Responsible for the delivery of efficient and cost effective facility management and to SingTel’s property portfolio
  • Good customer service attributes
  • Provide an interface with other functional areas outside the business to ensure the effective integration of engineering activities with those of other areas
  • Knowledge of MA public bidding laws and requirements for procurement of goods and services
  • Work independently and to set and prioritize workload
  • Ensure effective project management and interdepartmental/interagency collaboration
  • Ensure customer focus within all areas of operational activities and maintenance of effective relationships with key client contacts
  • Review manpower activity, productivity, work standards, maintenance and repair priorities, security, function layout, and facility administration
4

Experience For Head of Facilities Management Resume

  • Maintain effective communications between Executive, MNFE program managers, facility managers and users of all facility assets
  • Five years of related experience within a health care facility required
  • Three years of experience in construction management required
  • Previous Helpdesk/Customer Service support experience essential
  • Deliver excellent customer service and care to HM Government department across the UK and European estates
5

Experience For Associate VP, Facilities Management Resume

  • Carrying out building inspections to identify any areas that need repairing or maintenance, including outside space
  • Cleaning and maintain internal surfaces and areas, including filling and emptying dishwashers
  • Facilitating print-shop requests (i.e. binding, laminating)
  • Carrying out repairs where appropriate or arranging contracted services and making recommendations for improvements as appropriate
  • Understanding of conventional business and accounting practices
  • Directing contractors, including custodial, security, and grounds maintenance
  • Understanding of basic financial, budgeting, and process management principles
  • Dealing with suppliers and raising purchase orders for consumables etc
6

Experience For Facilities Management Director Resume

  • Assisting with the security and general administrative services of the building
  • Packaging and delivery of completed jobs to customers
  • Overseeing major facility renovations and retrofits
  • Scheduling all periodic and emergency equipment and laboratory instrument maintenance
  • Supporting the work of the Facilities Manager
  • Organising courier collections and deliveries for multiple sites
  • Providing input on energy efficiency issues
7

Experience For Facilities Management Team Leader Resume

  • Supporting the coordination of internal workshops and other events eg. room set up
  • Dealing with routine and non-routine waste
  • Controlling project budgets both capital and revenue
  • Knowledge of methods and techniques used in lifting, moving, stacking, storing and protecting tools, equipment and material
  • Manage the cleaning team ensuring they are meeting contractual standards and carry out internal cleaning audits
8

Experience For Facilities Management Accountant Resume

  • Daily check of operative attendance using the Kronos system, resolving issues and escalating to management where required
  • Risk Management including complying with Governance and ensuring adherence to Property Policy and Standards
  • Develop and disseminate best practice contract management globally – driving a consistent approach to managing and executing the supplier contract
  • Develop FM commercial operating strategies to ensure maximum value release, continually reassessing as part of transformation working with COO team
  • Successful background working in and navigating in a corporate matrix environment
  • Knowledge of organization’s budget process and ability to apply policies and practices of planning an administering a budget
  • Space planning and programming
  • Assist with monitoring automated shade control system and fixing issues
  • Co-ordinate external design authorities, ensuring that all relevant factors, including quality and safety, are fully accounted for
9

Experience For Facilities Management Supervisor Resume

  • Supply expertise and consultancy support in specialist areas, including supporting the diagnosis and resolution of problems
  • Knowledge of construction means, methods, techniques, best practices and procedures, and common building materials for low, mid and high-rise housing projects
  • Participate/ develop and enforce department/ hospital policies and procedures, including hazard surveillance and incident reporting
  • Manages the Reduce Operating Cost programs which includes coordinating across divisional boundaries to ensure program success
  • Assists in planning and preparing budget documents
  • Ensures proper upkeep of facilities to include ventilation, lighting, cleanliness, sanitation, and the general appearance of building and grounds
10

Experience For Senior.executive, Facilities Management Resume

  • Develop and implement regional/local FM operating models to meet global requirements aligning to the CoE
  • Implement and monitor continuous improvement programme and identify ways of adding value to existing and planned facilities services
  • Facilities planning, renovations, and construction
  • Identify and implement practical and measurable green building design, construction, operations and maintenance solutions
  • Establish and update engineering policies and procedures

List of Typical Skills For a Facilities Management Resume

1

Skills For Facilities Management Specialist Resume

  • Excellent customer service skills and excellent communication skills (verbal and written) are required
  • Thorough interpersonal skills including good service orientation and effective problem solving
  • Experience in Management and strong presentation skills
  • Skills in concise and effective written communication
  • Strong customer-focus, with the proven ability to create win-win scenarios and use diplomacy to balance customer requests with overall Bank priorities
  • Excellent communication skills both oral and written to work and communicate well with all levels of management
  • A proven track record of successful Facilities Management experience as demonstrated by articulated results and accomplishments
  • Excellent presentations and communication skills (both verbal and written)
2

Skills For Director of Facilities Management Resume

  • Advanced skills in working collaboratively and influencing others
  • Prioritize work and meet deadlines while working on multiple tasks – often under pressure with shifting priorities
  • Proficiency in basic laboratory procedures and skills (documentation, reagent handling, equipment troubleshooting)
  • Demonstrated experience managing timekeeping
  • Flexible – able to adapt and effectively deal with rapidly changing, stressful situations
  • Skills in developing policies and procedures
  • General maintenance experience with at least 5 years of experience managing multiple locations and diverse teams
  • Related experience and/or training; or equivalent combination of education and experience
  • EXPERIENCE; Ten (10) years’ experience in managing an operation of size and scope similar to that on Diego Garcia
3

Skills For Facilities Management Assistant Resume

  • Demonstrated ability to navigate global matrix organizations through influence and collaboration, and builds strong relationships with global peers
  • Skill in timely, effective and respectful oral communication
  • Effectively present information to top management, public groups and/or the Governing Body
  • Communication skills, able to communicate verbally and in writing at board level, with suppliers, sub-contractors, customers and the rest of the organisation
  • Highly developed project management skills within a complex multi-use facility
  • Able to remain calm under pressure, commands respect, has the confidence of their colleagues and can communicate effectively at all levels
4

Skills For Head of Facilities Management Resume

  • Organize work effectively and exercise independent judgment
  • Respond to emergency situations effectively and timely
  • Influence others, engage and inspire, proactive collaboration, build talent, communicate effectively and build relationship
  • Demonstrated experience in supervision and human resource management
  • Demonstrated experience in cost reduction activities
  • Advanced skills to assess processes or services to make improvements and in project management
  • Facilities management experience. 3 years’ supervisory experience
5

Skills For Associate VP, Facilities Management Resume

  • Individual development skills
  • Research skills and an ability to think proactively
  • Engineering experience and knowledge across all phases of the lifecycle, across several projects or programmes
  • Experience performing condition assessment and/or inspections of building components including exteriors, windows, roofing, structural, and interior finishes
  • Local Commercial Management, benefits tracking and realisation savings tracking and consolidated reporting
  • Experience in leading a strategic organization focused on outsourcing relationships and service integration
  • Assists in interviewing, selection, training and evaluation of skilled department staff
  • Provide outstanding customer service to building occupants and stakeholders; champion enhancement of customer experience
6

Skills For Facilities Management Director Resume

  • Knowledge with state and local safety, fire, construction and public access regulations experience, and an understanding of blueprints and building codes
  • A good knowledge of finance and accounting systems is essential and a willingness to attend training courses as and when necessary
  • Two years of recent experience developing and implementing maintenance initiatives
  • Experience on personal computers using spreadsheets and word processing
  • Experience of leading and co-ordinating design / project teams
  • Five (5) to ten (10) years engineering leadership in an Acute Care Facility or comparable experience and Knowledge of Building Management Systems (BMS)
  • Strong analytical abilities required for interpreting building system documents, prints and layouts
  • Experience with Construction, Maintenance and Operations Safety protocols including OSHA, lab safety, and Building codes
7

Skills For Facilities Management Team Leader Resume

  • Demonstrates empathetic listening when communicating with people
  • Experience in building and operating for sustainability
  • Skill in relationship building with a widely diverse population
  • Skill in implementing accountability measurement programs
  • Monitor and validate data supporting the lifecycle of TD’s physical assets
  • Provide information on building occupancy/use of space and updates to IT systems as required. Validate the accuracy of local data
  • Four years of recent professional supervision experience, including supervision of trades positions in multiple locations
  • Experienced with computer based information and data, financial management, word processing systems, office automation and email
8

Skills For Facilities Management Accountant Resume

  • Experience in facility/building systems and/or property management processes
  • Wide experience of Utility, Engineering & Maintenance systems in a regulated environment
  • Experience in hospital construction and building systems
  • Experience in complying with requirements for health, personal safety, product safety and environmental protection
  • Experience of customer, supplier relations and working with integrated project teams
  • Proven ability to plan strategically to meet evolving demands over the medium term
  • An effective communicator who encourages mutual understanding, open and respectful dialogue and feedback
  • Demonstrate self-awareness and self-regulation when providing leadership to the organization
  • Experience in managing capital and operational budgets
9

Skills For Facilities Management Supervisor Resume

  • Experience and understanding of the Higher Education FM Model
  • Operate and maintain properties
  • Determine cost effectiveness of service delivery, examine and recommend ways to improve efficiency and achieve savings
  • Experience in relevant business context
  • Skill in time management and organizational techniques
  • Operate and maintain properties in conjunction with key business partners like IT, Pharmacy Operations, etc
10

Skills For Senior.executive, Facilities Management Resume

  • Operate to ensure organization and cleanliness in agile work environments
  • Member of a professional institution, or has demonstrated eligibility for membership
  • Plan and implement multiple projects/priorities
  • Develop and maintain strong interpersonal relationships with contractors, architects, vendors, other governmental agency representatives
  • Monitor the effectiveness of procedures, processes and systems
  • Experience creating a highly responsive, customer-oriented portfolio of facilities related services
  • Experience in Facilities Account Management or related field
  • Two years of experience in budget development and management and profit/loss responsibility

List of Typical Responsibilities For a Facilities Management Resume

1

Responsibilities For Facilities Management Specialist Resume

  • Strong communication, negotiation, and organizational skills
  • Effectively communicate expectations and the status of facility projects and initiatives to team and stakeholders
  • Relevant working experience in facilities management, including hard and soft services
  • Preference for one year of custodial work experience
  • 5 – 10 years experience in facility management
  • Demonstrated ability to read and interpret floor plans and detailed construction drawings
2

Responsibilities For Director of Facilities Management Resume

  • Reviewing and managing budgets for all existing locations as they pertain to repairs, maintenance, renovations and remodels
  • Keeping track of resources used per job – ordering supplies needed to complete project via Office Services
  • Maintaining supplies for re-occurring projects
  • Building maintenance problem solving
  • Ordering supplies to replenish ones used from Office Supplies/notify supplies used
  • Keeping proper inventory of all supplies necessary for equipment use
  • Working knowledge of contract use
  • Maintaining contact with customers and staff to update job progress
3

Responsibilities For Facilities Management Assistant Resume

  • Planning for future development
  • Fluency in English conversation, reading, and writing, especially for purposes of relating custodial and maintenance problems to supervisors and team members
  • Knowledge of construction management including scheduling and cost estimating
  • Availability and willingness to work during staffing shortages, snow removal, or other occasions that require assistance
  • Clear understanding of commercial and residential building codes
  • Logistic planning and coordination for the movement of materials and equipment from Embassy to outlying sites via GSO Motorpool
  • Lead, develop and motivate assigned staff, ensuring that they are aware of and capable of delivering their accountabilities
4

Responsibilities For Head of Facilities Management Resume

  • Drives successful planning and execution of all Global Facilities-Global Manufacturing System (GMS) principles and elements within their portfolio
  • Correctly allocating and scheduling jobs to operational staff and management
  • Maintain detailed statistical information, providing and updating reports as required
  • Functional partners leaders (Sourcing, Finance, HR, Legal, ISC) - 30%
  • A fundamental understanding of chemicals
  • Assists in keeping the telephone directory updated
  • Develops and maintains a filing system for FMS related requests
5

Responsibilities For Associate VP, Facilities Management Resume

  • Develops and maintains a filing system for requisitions, original construction documents, architectural, structural, electrical, and mechanical drawings
  • Catalogues drawings by assigning codes to proposals, sketches and construction documents
  • ‘as-is’ and ‘to-be’ processes, process, Operating procedures
  • Capable of supervising project scope, direction, budget and schedule
  • Creative problem solving techniques and attention to detail
  • Work well independently or in a group setting
6

Responsibilities For Facilities Management Director Resume

  • Makes badges and solves badging problems
  • Have a clear understanding of the pre-design, design, and construction process
  • Receives requests for information from outside sections on current or upcoming projects
  • Assists in the tracking of FMS projects conducted in and at COM sites under FM supervision
  • Master Scheduler for fuel trucks and deliveries at all COM mission using DLA contract
7

Responsibilities For Facilities Management Team Leader Resume

  • Analyze facility needs; plan and budget for expenditures in collaboration with senior management and coordinating with service partner
  • Manage, supervise, and approve expenditures for remodeling and renovation projects for dialysis facilities; secure bids; review and sign contracts
  • Support capability insertion to facilitate the growth of engineering capability
  • Promote a culture of best practice sharing and knowledge exploitation within own area / team to maximise the capability of individuals
  • Contribute to and influence business unit / project engineering policy, strategy and input to the IBP
  • Exercise leadership in a group setting
  • Manage activities of departments including clinical equipment contracted service
  • Coordinates on-going data collection about deficiencies and opportunities for improvement in the environment of care
  • Coordinates on-going collection and dissemination of information from sources such as published hazard alerts and recall reports
8

Responsibilities For Facilities Management Accountant Resume

  • Coordinates summaries of deficiencies, problems, failures, and user errors related to the managing the environment of care
  • Approve notices of work and building activities
  • Co-chair monthly operations meeting with the service provider
  • Mission Critical Facilities Staffing
  • Account wide Engineering support
  • Manage account engineering initiatives
  • Directs the bidding renewal of all annual service contracts
  • Maintain open communication between the tenant and Global Facilities by leading tenant interface meetings
  • Develop and establish the methods and resources to monitor and implement departmental goals and objectives, both for short term and long range planning
9

Responsibilities For Facilities Management Supervisor Resume

  • Propose and oversee “on the job training” of subordinates
  • Formulate goals and participate in collective bargaining with the maintenance union
  • Over sight and control of building security
  • Optimize total-cost-of-ownership over the life of the asset, maintaining design knowledge
  • Assists Director in maintenance of capital and operating budgets
  • Plans, organizes, manages and controls Engineering Department
  • Performs individually or as member of groups assigned during emergencies such as fires, snow removal or disasters
  • Takes corrective action to prevent recurring absences
10

Responsibilities For Senior.executive, Facilities Management Resume

  • Coordinates maintenance and repair of physical security systems, including fences and gates, video equipment and electronic access systems
  • Research, evaluate and recommend office supplies and equipment purchases to minimize costs and meet the organisation’s business needs
  • Be the IFM contract expert on the account, advise on any IFM contract opportunities
  • Responsible to achieve the IFM KPIs, service levels, and other reports as contracted
  • Implement and manage IFM change control process
  • Ensure all account KPIs are achieved and/ or outperformed
  • Drive adherence to all applicable contract requirements
  • Advise on any IFM contract opportunities and operational strategies informed by contract structure
  • Implement and manage change control process

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