Director, Facilities Resume Sample

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Velma Legros
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Work Experience


Director, Facilities
06/2017 - PRESENT
Detroit, MI
  • Establish the vision and strategy of the account IFM plans and ensure the client receives exceptional delivery
  • Understand the client’s key business drivers, and focus the team to ensure those priorities are aligned with JLL deliverables. The current focus is on ensuring an industry leading Employee Experience program
  • Ensure the account IFM team is high performing and delivery is driven by platforms and best practices and consistency
  • Ensure the account has a team of top talented FM employees; improve team capability and performance through regular coaching and feedback; provide recognition
  • Oversees the renovation and improvement of facilities, coordinating development of new buildings, negotiates professional service contracts and leases, as well as inspects physical structures and surrounding grounds
  • Monitor COM’s compliance with several accreditation bodies-Liaison Committee for Medical Education(LCME) and Clinical Laboratory Improvement Amendment (CLIA) within the areas of medical and clinical operations
  • Administers the property management process for all College of Medicine locations and collaborates with the appropriate entities/vendor for shared locations
  • Coordinates physical plant issues such as: housekeeping/custodial, landscaping/natural resources and building maintenance and repairs
  • Administers COM’s space management process, through space planning, maintaining a space data base, office moves and handles space accommodation requests for the Health Sciences Campus, UCF Health and other College of Medicine sites
Director Facilities
04/2015 - 05/2017
Boston, MA
  • Supervise and delegate work assignments to assigned personnel, as well as provide guidance, training and general direction within the scope of the positions responsibility
  • Monitors COM’s work environments for Environmental Health & Safety issues, Energy Management issues and Insurance coverage. Investigates, reports and resolves issues, as necessary
  • Administers the central receiving process for COM
  • Serves on the Infrastructure Protection team, Emergency Preparedness team and serves as a liaison for multiple College of Medicine departments, including clinical
  • Collaborates with senior leadership and other vested parties to plan, development and implement safety and security issues for all academic medical sites
  • Prepares and maintains multiple reports for said responsibilities
  • Serves as the Associate Director in their absence
Director Facilities Operations
07/2011 - 03/2015
Los Angeles, CA
  • Assists with new employee orientation for the College of Medicine and provides tours to outside public
  • Experience in Restaurant Facilities Management
  • Proven experience in managing RPM programs and costs
  • Proven experience in managing Capital improvement projects
  • ?CRF designation desired
  • Assist with developing, frequently monitoring, and administering, the Engineering Department’s operation expense budget as well as the Capital Improvements Projects budget
  • Understanding and commitment to the University’s vision for intercollegiate athletics
  • Interfaces with LSC-University Park, tenants, property management team, facilities construction, Planning and Real Estate, and operations team
  • Plans and monitors operational performance of service providers

Education


St. Lawrence University
2006 - 2010
Engineer's Degree in Engineering

Professional Skills


  • Strong personnel management skills, experience managing large teams both local and remote
  • Strong interpersonal relationship building, collaboration, and facilitation skills
  • Demonstrated positive interpersonal and communication skills, written and verbal
  • Strong interpersonal and presentation skills – ability to communicate across all levels of the organization
  • Strong interpersonal skills and the ability to handle multiple tasks simultaneously
  • Strong management and people leadership skills are required
  • Strong budgeting and cost management skills

How to write Director, Facilities Resume

Director, Facilities role is responsible for interpersonal, organization, analytical, leadership, training, building, health, basic, finance, procurement.
To write great resume for director, facilities job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director, Facilities Resume

The section contact information is important in your director, facilities resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director, Facilities Resume

The section work experience is an essential part of your director, facilities resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, facilities responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, facilities position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director, Facilities resume experience can include:

  • Strong interpersonal skills, including conflict resolution
  • Manage time and complex deadline-driven workload; includes planning, organizing, setting reasonable priorities and good follow-through
  • Possess problem-solving & dispute-resolution skills
  • Work effectively with internal constituents, particularly coaching staff, senior administrative staff and other University staff
  • Proficient skills in operating various hand tools and power equipment
  • Prior facilities management experience, preferably in a complex retail setting

Education on a Director, Facilities Resume

Make sure to make education a priority on your director, facilities resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, facilities experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director, Facilities Resume

When listing skills on your director, facilities resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director, facilities skills:

  • Excellent oral and written communications skills, analytical skills and leadership skills
  • Demonstrated experience and effectiveness requiring dynamic and analytical problem solving methods in a variety of situations
  • Strong problem solving skills, ability to multi task and work under pressure
  • Communicate professionally - excellent verbal, written and interpersonal communication skills – conflict management
  • Organizational skills, work flow analysis and the ability to set priorities
  • Demonstrated Facilities Management experience with 8-10 years’ experience at a senior management level

List of Typical Experience For a Director, Facilities Resume

1

Experience For Director Facilities Resume

  • Demonstrated working knowledge of capital project planning, development and execution, and the ability to participate effectively in those processes
  • Excellent skills in MS Word, Excel, PowerPoint and Office
  • Effective leadership, supervisory and personnel management skills
  • Demonstrated experience in project management and managing multiple projects concurrently in a time-sensitive environment
  • Prior facilities management experience, preferably in a complex retail setting
  • Guides and directs employees to resolve customer and employee conflicts effectively and follows through to ensure resolution
  • Manages time and multi-tasks effectively to meet necessary deadlines
  • Excellent written & excellent verbal communication
2

Experience For Director, Facilities Operations Resume

  • Prior experience at large volume, high exposure account
  • Years of experience dependent on level: Director: BS 15 -18 yrs, MS/MBA/Ph.D. 12 yrs And/Or an equivalent combination of education and experience
  • Strong accounting/financial understanding of cost controls and budgets
  • Experience in benchmarking energy & water usage, transportation, recycling, air quality, etc
  • Experience with developing financial reports and managing annual budgets
  • Experience successfully directing and managing employees
  • Effective, timely, resolution of organizational, building/infrastructure operational and equipment issues
3

Experience For Director Facilities Operations Resume

  • Manages work assignments and staffing levels to direct work flow of a large College-wide operational unit to ensure effective and efficient operations
  • Experience with Facilities management, planning & project management
  • Experience with budget preparation, bid & purchasing procedures & expense control
  • Good working knowledge of computer software to include MS Word, Excel, PowerPoint, Outlook and/or equivalent
  • Experience with blueprints and building specifications
  • Experience and knowledge of local, state and federal ordinances and regulations pertaining to construction and facilities operations
  • Demonstrated knowledge of plumbing, electrical, construction, pool, golf course, and grounds maintenance
  • Manages and prioritizes the list of Infrastructure Maintenance needs
4

Experience For Executive Director, Facilities Operations Resume

  • Demonstrated initiative to take charge and work independently
  • Competitively bids out, negotiates, manages and implements the acquisition of goods and services associated with facility and related administration activities
  • Experience with communication with all levels of a substantial corporate organization
  • Exceptional ability to prioritize & ensure requests/projects are completed accurately & quickly
  • Strong working knowledge of workplace, furniture systems and project support
5

Experience For Director, Facilities Mgmt Resume

  • Develops and manages a strong communication strategy, in conjunction with other regional leads, to ensure cohesive communications across all sites
  • Able to multi-task and shift priorities
  • Building and construction, design, construction contract administration, and California Building Codes applicable to assigned areas
  • Managing capital planning
  • Leasing, Design and Construction
  • Understanding of railway industry and operations
6

Experience For Global Director Facilities Services Resume

  • Creating complex real estate and financial models that conform to corporate accounting practices to minimize real estate costs and risks
  • Managing complex capital and expense budgets across multiple rate pools, service centers and charge back allocations in excess of $70M annually
  • Ensuring all relevant corporate financial policies are adhered to, as well as GAAP and FAR
  • Understanding of engineering principles and applications
  • Manages all aspects of Utilities College-wide including sourcing, contracting, budgeting and billing
  • Manages personnel actions for direct reports including hiring, performance appraisals, and schedules; develops staff through training and mentoring
  • Manage ongoing building repairs and ad hoc site development ensuring all works comply with relevant local legislation
  • Manage outsourced services, including catering, security, electronic monitoring and others
  • Coordinates with local/state authorities, involving facility operation or building concerns
7

Experience For Pfister Assistant Director Facilities Resume

  • Logical decision-making, using sound, professional judgment
  • Maintain positive relations with the FMS union and overseeing the negotiations of the Collective Bargaining agreement in collaboration with CCS Labor Relations
  • Oversee all security operations to ensure they are current & updated, including cameras, badging activities, guard procedures & door maintenance
  • Analyzes facilities related systems including but not limited to electrical, HVAC, plumbing, mechanical, structural and other related components
  • Partner and support the execution of facility-related capital projects in concert with Facilities Capital Steering Planning committee
  • Safety and compliance management (GLP, FDA, USDA, AAALAC, OSHA, SOX, POP) including company policies and procedures
  • Implement standards and corresponding metrics and track performance of operations and services
  • Site utility and operational business continuity/contingency planning
8

Experience For Assistant Director Facilities Resume

  • Participates in master planning, design, construction, facility operational management and development, and implementation of facility standards
  • Coordinates with office of Compliance and Risk Management on matters pertaining to environmental health and safety
  • Responsible for the on-site waste management and recycling program and the center-level relationship with the company’s waste management partner
  • Oversees operations in the planning and construction of facilities projects
  • Oversees preventive maintenance programs for all Cymer operating facilities
9

Experience For Assistant Director, Facilities & Operations Resume

  • Oversees landscaping, equipment, physical property, access and property enhancement
  • Oversees communication with all locations and departments regarding all facility projects from design to construction
  • Read and understand building plans and specifications
  • Manages all work order processing
  • Plans and participates in strategic, personnel, and fiscal planning with respect to facilities management
  • Assists in presenting the image and programs of the university to the general public and to the employees of Lindenwood
  • Exercise authority by implementing contractor discipline policy if necessary
10

Experience For Associate Director, Facilities Engineering Resume

  • Communicate UTC expectations to contractors as part of job planning. Ensure job plans include adequate UTC provisions
  • Ensure the building maintains LEED standards & analyze environmental issues
  • Develop, plan & administer emergency procedures i.e. fire procedures, medical emergencies, tornado/earthquake procedures & ensure proper training takes place
  • Interface with all internal/external organizations & particularly with senior leadership, including direct contact with the CEO
  • CRE consisting of 1,000,000 SF leased and owned facilities in Rhode Island
  • Annual Operating Budget of $18 Million for RI buildings only
  • Oversees the coordination of building space allocation, layout, and related services

List of Typical Skills For a Director, Facilities Resume

1

Skills For Director Facilities Resume

  • Seven (7) years of leadership experience in facilities/engineering management experience at a major hotel/casino, resort complex
  • Demonstrated experience working in public sector
  • Effectively train, supervise and evaluate the performance of assigned staff
  • Demonstrate experience in personnel management
  • Experience in Manufacturing as Engineering or Plant leader is required
  • Experience working in a diverse cultural environment and managing a diverse workforce are necessary
  • Experience with computerized maintenance management systems and building automation systems and managing a large and complex budget
2

Skills For Director, Facilities Operations Resume

  • Experience in dealing with local, state and federal authorities relative to incentives and permitting
  • Knowledge/ understanding of Good Laboratory Practices (GLP) and other regulatory regulations regarding facility operations
  • Experience in (combined) facilities management and operations, administration, purchasing, contracting, project and construction management
  • Relative experience managing multi-site portfolio
  • Good communicator with broad knowledge base regarding best facilities practices
3

Skills For Director Facilities Operations Resume

  • Strong understanding of service contracts
  • Strong leadership, able to motivate and develop a high performing team and drive for results
  • Experience managing a portfolio of facilities across the US
  • Proven record providing facilities management services
  • Experience working with state and local government agencies
  • Ten years experience in large facility maintenance management, with at five years at a senior level, preferably in a university setting
  • Valid Texas Driver’s License and clear driving record required
  • Skilled in using computer technology to maximize service and performance
4

Skills For Executive Director, Facilities Operations Resume

  • Experience in project management dealing projects in $10+ Million
  • Demonstrated knowledge of building mechanical systems and laboratory equipment
  • Good working knowledge of applicable regulations and codes
  • Be responsible for the 24/7 maintenance and repair for all buildings and equipment, ensuring safe, reliable and cost effective usage
  • Demonstrated ability to work on multiple/disparate projects at the same time and stay focused
  • Experience in operations of medium to large scale office buildings
  • Experience in office moves, layout and design
  • Medical Center or Hospital Safety Officer and/or EOC Committee Chairperson experience
5

Skills For Director, Facilities Mgmt Resume

  • Experience in Facilities Management analytics
  • Demonstrated competence in facilities management
  • Demonstrated leadership, responsiveness and creativity
  • Excellent track record of identifying and implementing process improvements that have improved the delivery of care, and
  • Relevant work experience, of which at least 7 years in a senior facilities management leadership or commercial real estate position
  • Build strong relationships with Client CRMs
6

Skills For Global Director Facilities Services Resume

  • Previous Division I Intercollegiate Athletic Experience in Facilities/Events
  • Previous experience with design and construction of changes to the physical plant
  • Previous senior management level position with strong facilities and maintenance background within a major hotel facility operation
  • Working knowledge of common computer programs including Microsoft Word, Microsoft Excel and email and browser applications
  • Understanding of collective bargaining agreements
  • Working knowledge of facilities/building/utility related services
  • Willing and able to make decisions under pressure
  • Understanding of utility infrastructure
7

Skills For Pfister Assistant Director Facilities Resume

  • Willing to initiate and embrace change
  • Working knowledge of financial principles and practices of project management
  • Thorough understanding of the financial, legal, risk management and healthcare industry aspects of planning, design and renovation
  • Work with Global Sales and Marketing, Corporate Communications and Brand Creative Services on branding statements and signage for RI buildings
  • Manage the critical power supply services including capacity planning for the
  • Extensive background in working within Higher Education Facilities Management with exposure to working with General Government Facilities Management
  • Communicates clearly and concisely, both orally and in writing, and establishes and maintains working relationships with those contacted in the course of work
  • Possess understanding of general accounting principles to interpret statistical information
  • Withstand prolonged standing or walking, manual dexterity and mobility to use computer
8

Skills For Assistant Director Facilities Resume

  • Licensed in one of the following: Refrigeration, HVAC, Plumbing, Electrical
  • Work with the Accounting staff on a monthly basis to reconcile utility bills, expenses, and track spending against cash flow to the property budget
  • Undertake financial analysis of operating costs and expenses to identify cost savings, efficiencies and economies of scale to reduce spending
  • Develop Facility Operations operating budget and tracking throughout the year
  • Responsible for preventative maintenance, contract negotiation, vendor management and warehousing in regards to building management
  • Thorough understanding of facility projects from a pricing, budget and project component
9

Skills For Assistant Director, Facilities & Operations Resume

  • Thorough understanding of facility operations of a building and its systems
  • Budget tracking and expense reporting
  • BS in engineering with an MBA or MS in engineering
  • Extensive knowledge of Data Center operations including Computer room cooling, UPS and emergency generator systems
  • Extensive background in working within General Government Facilities Management, with exposure to working with Higher Education Facilities Management, OR…
  • Interfaces with landlords and property managers regarding building and construction issues
  • Diesel Generator, Paralleling Switchgear and UPS systems
  • Strategic and long range planning
10

Skills For Associate Director, Facilities Engineering Resume

  • Budget development/planning and financial management
  • Evaluation and implementation of outsourcing programs
  • Establishes short-term operating plans (30-, 60- and 90-day)
  • Makes periodic on-site inspections of projects to ensure construction is proceeding properly. Maintains project status reports
  • Ensures that applicable specifications are being met
  • Reviews construction plans to ensure construction is proceeding as designed
  • Ensures that project schedules and time frames are being met
  • Responsible for the efficient and reliable operation of HVAC systems at the Shire Lexington manufacturing site and satellite locations
  • Responsible for facilities operations and maintenance at the North Reading and Belmont GMP warehouses

List of Typical Responsibilities For a Director, Facilities Resume

1

Responsibilities For Director Facilities Resume

  • Coordinates with regulatory authorities, city, county, and state advisory committees regarding issues such as land use, building code/safety issues, accessibility issues, historic landmark requirements, and others
  • Speak effectively before groups of peers, clients, tenants and employees
  • Exceptional organizational, technical, and analytical skills
  • Demonstrated strong problem solver
  • Progressively responsible leadership and management experience with demonstrated success in a highly complex organization
  • Demonstrated experience with the FAMIS CMMS system
2

Responsibilities For Director, Facilities Operations Resume

  • Demonstrated experience with national quality programs, requirements and principals
  • Strong technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems, architectural, landscape and quality assurance
  • Three-Five years’ experience over seeing construction in a hospital or like setting
  • Staff oversight for multiple locations and experience with establishing and driving metrics and performance
  • Experience with Maintenance Management and Building Management Systems
  • Three-Five years’ experience as a director of Facilities Management in a hospital or like setting
  • Provide consistency and visibility across regions via strong interaction and collaboration with other
  • Works closely with all union representation to ensure a good working relationship is maintained
3

Responsibilities For Director Facilities Operations Resume

  • Direct staff to prepare the facility prior to the game and reset the facility after the game
  • Develops and implements new programs and enhances existing systems to support organizational mission and priorities
  • Responsible for the effective management of all enterprise wide real estate matters
  • Plan and prioritize Capital infrastructure investments for the main campus and satellite locations
  • Copy of good driving record report (within the last six [6] months
4

Responsibilities For Executive Director, Facilities Operations Resume

  • Effective continuous operational support of Manufacturing, Research, Process Development, Quality Control Labs, and GMP warehouses
  • Experience managing a portfolio of multi-national commercial office facilities
  • Strong knowledge of OSHA regulations and company policies
  • Experience related to risk management, quality, safety, and compliance is required
  • Able to build and maintain effective customer relationships is required
  • Global facilities management experience
  • Experience in construction, maintenance, and all facets of facility operation
  • Facilities management experience in a governmental, college or university environment
  • Experience with emergency management and business continuity
5

Responsibilities For Director, Facilities Mgmt Resume

  • Comfort level with initial response and report management of customer incidents. Ability to work a rotating schedule during operating hours of the center
  • Work closely with technical operations to procure and scale technical infrastructure, including: data center (co-lo), networking equipment, storage, etc
  • Monitors and approves staff leave usage according to established procedures while ensuring adequate coverage is maintained
  • Business acumen including the ability to create financial plans, manage within time and budget constraints and achieving desired account outcomes
  • Ensures appropriate and timely planning of annual equipment and operating budget expenditures
  • Provides on-boarding support and mentoring to new Facilities personnel
  • Oversees the execution of the corporate facilities platform within each region (janitorial, engineering, infrared testing, mall music, ecoWISE, etc.)
  • Lead disaster response and safety planning initiatives and teams
  • Lead and develop Facilities team including all HR Matters
6

Responsibilities For Global Director Facilities Services Resume

  • Assist the Vice President of Facilities with the implementation, administration, and management of the Engineering Department’s programs and systems
  • Oversee the facilities training for new ROD’s
  • Design reporting products to meet the clients’ unique requirements
  • Anticipates customer needs and provides proactive responses according to needs
  • Develops and updates internal standards for facilities and cleaning services. Oversees implementation of these services
  • Appropriately conducts interviews for vacancies according to applicable policies and procedures
7

Responsibilities For Pfister Assistant Director Facilities Resume

  • Recommends and/or initiates disciplinary actions according to applicable policies and procedures
  • Monitors performance reports for assigned staff on an ongoing basis
  • Analyzes and interprets existing rules and regulations
  • Complies with inspections following established procedures
  • Oversee the operation, staffing, performance and development of the Facilities Management service delivery staff
  • Develop, manages and report on facility operating budgets for the assigned portfolio, proactively track variances and manage within target
  • Prepare monthly and quarterly variance reports on all operating budgets for each property with best view monthly projections
  • Ensure all Human Resource procedures for the service delivery teams are conducted according to policy
  • Detail-oriented with the ability to make independent decisions while working well in a team environment
8

Responsibilities For Assistant Director Facilities Resume

  • Obtains an appropriate number of proposals or bids from different contractors for each project and/or phases being contracted
  • Detailed knowledge of Building Management Systems
  • Computer literacy, specifically MS Office as well as adaptability in learning additional systems as needed
  • Involvement and direction in annual Capital Planning Process
  • Oversight of Capital Project Management with the goal of completing projects as budgeted “on-time” and “on-budget”
  • Collaborates with Director of Sustainability on LED projects, solar, controls projects, recycling, and other sustainability initiatives
  • Manage entire process for hiring student-workers to ensure SCU HR compliance
9

Responsibilities For Assistant Director, Facilities & Operations Resume

  • Extensive knowledge of commercial/industrial electrical, plumbing, HVAC systems and Energy Management Systems
  • Extensive knowledge with NFPA Life Safety Code, BOCA Building Code, ASHRAE standards, etc
  • Knowledge of hazardous and regulated materials including Asbestos, Lead, PCB and CFC
  • Competencies surrounding financial/budgetary processes
  • Coordinates issues related to infrastructure capacity such as transportation and utilities, and future plans for such capacity
  • Coordinates contracts and other legal issues including development of standard contracts, negotiating and administering contracts for services; assesses legal implications relating to other work activities
10

Responsibilities For Associate Director, Facilities Engineering Resume

  • Coordinates with all other departments and divisions to ensure effective and efficient planning and execution of projects
  • Primary contact for all leased properties, managing 7 facilities with a total of 105,190 square feet of office space,
  • Coordinating facility/office operations, and to maintain relations with multiple realty companies, landlords and Tribune Real Estate Holdings, and with responsibility to draft and administer the budget for the QB facility operations
  • Manage site/property: landscaping, snow removal company, sprinkler system, landscaping, coordinate with contactor for HVAC issues, administrator for Carrier iVue HVAC Admin System, with (3) Liebert AC units for the Data Center
  • Responsible for planning, both short and long term goals relative to facilities. Recommending and implementing innovative ideas, programs and solutions designed to support the organization’s growth and business plan
  • Space management in the coordination of office and open furniture inventory, including new office furniture and re-designs
  • Develop/enhance and implement company security, safety and emergency response policies, procedures and communication plans to ensure a secure working environment and protect company property and assets owned by the organization
  • Manage Data Center Infrastructure, including HVAC, Power and Cabling systems
  • Provide services and other amenities to employees as we continue to grow. Services include reception, hospitality, general office services, support company events

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