Executive Support Resume Sample

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Kyra Jakubowski
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Work Experience


Executive Support Specialist
02/2017 - PRESENT
Dallas, TX
  • Establish a systematic method to manage calendars and schedule meetings/events. Develop a working proficiency in using automated calendar management functionality such as scheduling assistant feature for arranging group calls/
  • Proactively anticipates needs of the Sr. Leaders, handles day-to-day issues, and collects/prepares necessary information and/or materials
  • Creates/refines critical documents for the Sr. Leaders including presentations (e.g., quarterly executive reports and presentations) for internal and external use, committee meetings, executive presentations, etc
  • Efficiently manages leader’s schedule, requiring interaction with both internal & external executives and their assistants, as well as consultants and team members to coordinate/organize a variety of complex executive meetings
  • Arranges domestic & international travel, creates trip folders comprised of reservations, transportation, directions, and scheduled meeting materials, ensuring the leaders are organized and prepared prior to departure
  • Prepares expense reports in compliance with established policies & procedures, ensuring timely submissions
  • Provides internal & external customer service and serves as a liaison between the Sr. Leaders and parent-company executives, consultants and/or vendor relationship managers
Executive Support Analyst
12/2012 - 08/2016
Houston, TX
  • Oversees creating and maintaining files, orders all office supplies (manages the budget)
  • Coordinates incoming & outgoing correspondence (to include electronic mail), and create/disseminate other critical and confidential business documentation with discretion
  • Serves as main point of contact for RBC Bank’s main telephone line and parcel packages received onsite
  • What is your experience working with Active Directory?
  • Experience coordinating executive-level schedules and activities and arranging, organizing, and coordinating meetings and special conferences for executive-level personnel
  • The ability to effectively handle conflicting priorities with the pressure of short, demanding deadlines in a fast-paced environment
  • The ability to handle highly confidential, politically-sensitive information
  • Exceptional understanding of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance
  • Manage all catering
Executive Support Assistant
08/2008 - 08/2012
Philadelphia, PA
  • Maintaining calendars, meeting arrangements, conference calls and resolve scheduling conflicts
  • Personnel management, new hire processing, benefits coordination
  • Handling executives’ requests and queries appropriately and in a timely manner
  • Asset manage all company items
  • Knowledge of risk management models and rules
  • Exceptional communication skills to include verbal, written, and presentation skills
  • Third party and vendor management experience
  • Well-developed sense of urgency and follow through, handling multiple projects under pressure
  • Undertaking the tasks of receiving calls, take messages and routing correspondence

Education


St. Lawrence University
2003 - 2008
Bachelor's Degree in Computer Science

Professional Skills


  • Excellent organisation skills with the ability to identify priorities
  • Strong organizational skills with the ability to perform and prioritize multiple tasks with
  • Very strong communication with excellent verbal and written skills. Ability to collaborate with Executives and Service Partners with effectiveness
  • Excellent crisis management and critical decision making skills
  • Proficiency in PowerPoint, Word, and Excel; strong email and calendaring skills
  • Strong skill set with demonstrated proficiency required. Advanced knowledge of the MS Suite, including Outlook, Word, PowerPoint and Excel
  • Excellent computer skills (MS Office, Word, PowerPoint, Excel)

How to write Executive Support Resume

Executive Support role is responsible for customer, interpersonal, microsoft, advanced, analytical, organizational, reporting, database, automation, administrative.
To write great resume for executive support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Executive Support Resume

The section contact information is important in your executive support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Executive Support Resume

The section work experience is an essential part of your executive support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Executive Support resume experience can include:

  • Proven high level organization skills and problem solving skills
  • Excellent writing, editing, and verbal communication skills; attention to detail
  • Possess a flexible approach with good team working skills
  • Assisting with tasks that include writing and compilation skills
  • Scripting skills i.e. PowerShell
  • Partnering with senior members of the team to learn new skills, ask for help, and escalate as needed

Education on an Executive Support Resume

Make sure to make education a priority on your executive support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Executive Support Resume

When listing skills on your executive support resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical executive support skills:

  • Experience working with constituents, and demonstrated customer service skills
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Communicate effectively both orally and in writing and to maintain good working relationships
  • Good organizational, multi—tasking and time management skills
  • Technical aptitude with strong PC literacy skills
  • Knowledge of Microsoft Outlook; strong calendar management skills

List of Typical Experience For an Executive Support Resume

1

Experience For Executive Support Specialist Resume

  • Excellent communication skills, both verbal and written (Essential)
  • Strong efficiency and organizational skills
  • Excellent verbal and written communication skills; ability to work and communicate with senior-level executives
  • Polished and professional with excellent written and spoken English, communication and organisational skills
  • Highly organised and able to prioritise effectively with minimal supervision
  • Excellent MS Office and document creation skills
  • Strong organization, task management, time management, and verbal/written communication skills
  • Effectively communicate both orally and in writing, negotiating complex issues and maintain good working relationships
  • Communicate effectively, both orally and in writing to interact and gain cooperation at the
2

Experience For Executive Support Analyst Resume

  • Take ownership of all hardware and software issues identified by the Executive and effectively communicate status on a regular basis
  • Previous Reception experience (Essential) preferably with corporate reception experience
  • Proven Personal Assistant experience gained within a corporate environment
  • Able to liaise effectively at all levels of the organisation and team player
  • Sound literacy and numerical skills
  • Building and maintaining strong working relationships both internally and with clients and other key contacts at all levels
  • Experience with all phases of the donor cycle – prospecting, cultivating, soliciting and stewarding
3

Experience For Executive Support Assistant Resume

  • Experience in Programming / Scripting using one of the following languages (Bash, Python, Perl, Powershell)
  • Assist with external/internal communications: Opening, reviewing and prioritizing mail. Screen
  • Experience in MySQL server including but not limited to Database management, writing queries, maintenance, installation/configuration and troubleshooting
  • Commitment to and experience with promoting and enhancing diversity and equity
  • Field experience supporting a variety of technologies and services (see below)
  • Strong networking knowledge with an emphasis on TCP/IP protocol, Microsoft Exchange,
4

Experience For Executive Support Engineer Resume

  • Work within the site team to enhance the experience of all users of the building
  • Experience supporting mobile devices (IPhones, IPads, etc)
  • Work experience in the area of fundraising for an institute of education or closely related field
  • Multi-tasking ability (Prioritize, Organize, and Schedule Work): Advanced
  • Experience with Multi Operating System & Mobile Platforms (Linux or Windows)
  • Provides knowledgeable and skilled general administrative support to the Chair of the Department of Psychosocial Oncology and Palliative Care
  • Experience of Agile environments
  • Two to three years of experience in an IT-related field
  • Demonstrated responsiveness, resourcefulness, and follow through
5

Experience For Director Executive Support Resume

  • Experience in a desktop support function at a large enterprise
  • Prioritize and complete special projects for the Office of Civil Rights
  • Responsible for the internal user experience on Windows, Mac OS platforms, phones, tablets, audio video, presentation tools, and etc
  • Direct experience supporting c-level executives and VIP staff
  • Experience supporting a variety of cloud based applications (gApps, Slack, etc)
6

Experience For VP-executive Support Resume

  • Experience in an enterprise IT support role
  • Positive attitude and excellent customer service
  • Work as an effective team member and establish and maintain business relationships with internal staff and external service providers
  • Experience managing executive calendars, coordinating travel, and committees
  • Similar experience in an Administrative or customer service role
  • Skill in basic analytical ability to discern short, medium and long-term effects of changes in staff operations
7

Experience For Executive Support Assistant / PA Resume

  • Proactive business partner—demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability
  • EA experience working for high level executives
  • Experience as an Executive Administrative Assistant or in a similar role working closely with Executives
  • Experience in a technical/Process Management leadership role at a high-volume, retail e-commerce (or similar) company
  • Detail oriented and able to prioritize and multitask
  • Strong ownership evident through responsibility and accountability for end product
8

Experience For Senior Infrastructure Executive Support Analyst Resume

  • Highly professional telephone presence with a strong customer service focus
  • Self-starter—demonstrated ability to work independently and assume greater responsibilities over time
  • Proactive business partner – demonstrates customer service, assuming ownership over solutions while maintaining flexibility and adaptability
  • Experience as Executive Assistant,
  • Self-starter demonstrate ability to work independtly and assume greater responsibilities over time
  • Self-starter demonstrate ability to work independently and assume greater responsibilities over time
9

Experience For Senior Level Executive Support Specialist Resume

  • A demonstrated ability to facilitate and collaborate with leaders across the enterprise to prepare, edit, and finalize presentations
  • Experience in System Administration of a Windows PC environment along with knowledge of mobile devices
  • Recent experience in a technical/Process Management leadership role at a large / enterprise organization
  • Hands on desktop support experience
  • Skilled in Microsoft Office (Word, Excel,
  • Assisting with scheduling tasks, including booking travel arrangements and completing expense reports
  • Updating the President’s Travel Calendar and putting together a list of the Presidents travelling and evening events every week
  • Understanding of common IP networking technologies and troubleshooting techniques
  • Updating the Financial & Risk Operating Rhythm Calendar and publishing on a monthly basis
10

Experience For IT Service Delivery Lead & Executive Support Resume

  • Arranging quarterly Leadership Lunches, inviting guests and organizing all logistics
  • Devising and maintaining office systems such as data management, filing
  • Arranging travel itineraries and accommodation in conjunction with the in house travel team, tracking and processing of expenses
  • Understanding and adhering to security policies and corporate best practices
  • Assisting the Retail Customer Executive in investigating customer and operational escalations
  • Assisting with the recruitment and resourcing requirements for the Branch Network of employees

List of Typical Skills For an Executive Support Resume

1

Skills For Executive Support Specialist Resume

  • Excellent interpersonal and customer service skills necessary to deal courteously and effectively with company executives
  • Strong verbal/written communication skills (English and Mandarin) and interpersonal skills
  • IT experience, with prior support experience
  • Strong project coordination skills and ability to use the latest project management tools to help the team get work done
  • Solid communication Skills verbally and written
  • Strong project management skills and ability to use the latest project management tools to help the team get work done
  • Outstanding administrative and organization skills
  • Has advance skills in Word, Dropbox, file transfer, JPEGs, and other aspects of supporting book editing and sharing with publishing company editors
2

Skills For Executive Support Analyst Resume

  • Experience in an office setting, including at least 2 years experience providing administrative support of a project or program
  • Basic Networking skills to support trouble shooting within a WIFI and or wired environment
  • Demonstrated experience in troubleshooting and configuring local and remote connectivity configurations on Windows and Apple devices (VPN and WiFi)
  • Experience working with Active Directory, Microsoft Office 365, Okta, Dropbox, and Windows and Mac environments, and have a good understanding of networks
3

Skills For Executive Support Assistant Resume

  • Organise work flow, prioritizing tasks and activities, ensuring that routine administrative functions are carried out in a timely and effective manner
  • Develop and demonstrate solid working knowledge of firm structure, service lines, key personnel and organizational
  • Recognised qualification in core skills (e.g. typing / MS Office / Shorthand)
  • Critical thinking skills – able to multi-task
  • Communication/Adaptability/Decision Making/Technical knowledge skills/Stress Tolerance
  • Perform additional tasks as needed to effectively support the COS
  • A level standard (or equivalent as demonstrated through experience)
  • Successful prior experience delivering Technical services to High Executives within a client environment
  • PC skills in MS operating systems and Office applications, Internet navigation to include IE and Chrome
4

Skills For Executive Support Engineer Resume

  • Effective interpersonal skill & behaviors with the ability to interact with a diverse client population
  • Prior Executive Support experience
  • Proactive, self-starter and forward thinking, problem solving skills
  • Critical thinker and problem solving skills—independently overcomes roadblocks
  • Advanced skills in Microsoft Outlook
5

Skills For Director Executive Support Resume

  • Human Relations Skills (Written, Verbal, and Client Service): Advanced
  • Expert level skills in all Microsoft Office Suite products, including Power Point, Excel, Word and Outlook
  • Intermediate to advanced skills in the Microsoft Suite – Word, Excel, PowerPoint
  • Able to work efficiently and effectively in a fast-paced, deadline-driven, high-pressure environment
  • Prior experience and proficiency with MS Office Suite
6

Skills For VP-executive Support Resume

  • Prior experience and proficiency with SAP, Sharepoint, and Concur
  • High level of professionalism with a good executive presence—demonstrated poise, calm under fire
  • Proven experience of 5+ years as an executive administrative assistant, senior executive assistant or in other secretarial position
  • Well developed problem solving approaches and skills
  • High level of professionalism with a good executive presence – demonstrates poise and calm under fire
  • Understanding Accenture's collaboration & technology tools and recommending most effective options for calls and meetings involving a global audience
  • Organizing and prioritizing activities for Division President
  • Looking for candidates with VIP support experience in MAC and Some Windows
  • Experience planning, scheduling, coordinating meetings and training events
7

Skills For Executive Support Assistant / PA Resume

  • The effective deployment of staff through efficient scheduling and ongoing monitoring, and
  • Skill in performing administrative support functions requiring independent judgment, decision-making, and problem resolution
  • Calendar: Scheduling appointments, prioritizing and coordinating are/distribute agendas and any
  • Skill in researching information and composing memos, letters, and other correspondence
  • A proven track record of building and nurturing a "trusted advisor" relationships with senior executives
  • Advanced experience with expense reporting systems, time reporting systems, travel systems and financial information systems
8

Skills For Senior Infrastructure Executive Support Analyst Resume

  • Experience in troubleshooting and configuring Microsoft end user products (Word, Excel, etc)
  • Administrative support experience including HEAVY calendaring
  • Establish effective working relationships and to communicate with tact, creativity, and resourcefulness, both orally and in writing
  • Experience using a computer and various software programs to enter, update, or retrieve information
  • Experience working in a position that requires a high level of attention to detail, confidentiality, and accuracy
  • ServiceNow Administrator Certification and experience developing applications or worked with a partner to successfully implement applications
9

Skills For Senior Level Executive Support Specialist Resume

  • Experience working in large, corporate environment
  • Proven track record of working within a Financial management environment
  • Strong research and problem solving abilities are required
  • Quickly and appropriately prioritize multiple requests and bring them to successful resolution
  • Experience in end user support, systems engineering and management
  • Strong working knowledge in desktops (Win7 and Mac OSX), tablets, and mobile (iOS and Android)
  • Experience working with senior-level Department of Defense clients in a front office environment
  • Experience supporting IT equipment to include
10

Skills For IT Service Delivery Lead & Executive Support Resume

  • Experience in the area of IT support/helpdesk
  • Skillful attention to details and self-assurance of quality of work performed
  • Excellent working knowledge of MS Office software (especially Word, Excel, PowerPoint)
  • Experience with SCCM and Casper
  • In overall ITSM design and development experience

List of Typical Responsibilities For an Executive Support Resume

1

Responsibilities For Executive Support Specialist Resume

  • Support of C-level executives with their office and home IT needs and coordinates with other in Technology to fulfill requirements with utmost urgency, professionalism and care
  • High level written, verbal and presentation skills
  • Working knowledge and experience supporting MS Office (Word, Excel, PowerPoint)
  • Experience in an office setting required, preferably supporting a senior executive or professional group
  • Experience and comfort in working in a fast-paced, time challenging environment
  • Hands-on experience with end user issues pertaining to desktops, laptops, PDA, cell phones, networks, VPN, printing, internet etc
  • Prioritize and handle any incoming phone calls - internal and external
  • Strong team player, who possesses a hard working ‘can do’ attitude, who works well and collaboratively with all members of the team
2

Responsibilities For Executive Support Analyst Resume

  • Proven ability to work independently and in a teaming environment
  • Excellent in proofreading documents
  • Demonstrates adherence to the requirements for using the electronic health record
  • Skill in conducting detailed analysis of complex functions and work processes
  • Experience of a financial services company or other fast-moving organisation
  • 3 months’ cumulative work experience including internship or community engagement
  • Practical experience supporting senior management
3

Responsibilities For Executive Support Assistant Resume

  • Good working knowledge Office 365 and Skype
  • Experience working with senior-level Department of Defense clients in a front office environment
  • Experience supporting upper level executives, preferably senior level business leaders
  • Strong working knowledge of all Microsoft Office Suite tools required; willingness to be tested
  • Provide White-Glove concierge level customer experience supporting internal employees directly
  • Previous field technician with trouble shooting and repair experience
  • Experience in a Service Desk / Help Desk environment is desirable
4

Responsibilities For Executive Support Engineer Resume

  • Analyzes input information and develop, coordinate and consolidate all information received into final reports for the use of JSEIO leadership
  • Demonstrated ability to initiate and/or draft reports, correspondence and other administrative documents as needed
  • Demonstrate ownership and manage incidents from end to end with various technical teams
  • Administrative assistant experience
  • Executive and administrative support experience
  • Resourceful with the ability to be effective independently and with a proactive approach to
  • Demonstrated ability to main high level of discretion and confidentiality
  • Skill & behaviors with the ability to interact with a diverse client population
5

Responsibilities For Director Executive Support Resume

  • Executive and administrative support experience
  • Experience of multi-site business units
  • Monitoring, screening, responding to, and distributing incoming communications
  • Answering and managing incoming phone calls
  • Preparing, printing, and distributing documents and materials
  • Assisting with onboarding/off-boarding employees
6

Responsibilities For VP-executive Support Resume

  • Inviting clients to Events held by the President and tracking responses
  • Preparing agendas for country visits and updating the Presidents diary with the details
  • Reconciling monthly purchasing card costs
  • Identifying new ways to add value & proactively taking on new tasks to help the executive be more productive
  • Identifying & recommending business solutions in the area of administrative support
  • Managing complex calendars, coordination of appointments, meetings and travel, as well as extensive rescheduling
  • Anticipating travel needs of executive and independently coordinating complex travel arrangements, both domestic and international
7

Responsibilities For Executive Support Assistant / PA Resume

  • Arranging and coordinating on-site and off-site meetings
  • Handling time and expense reporting for one or more executives
  • Drafting & editing correspondence and/or PowerPoint decks (with graphs or charts) on executive's behalf
  • Pulling reports & analyzing data
  • Planning and arranging travel
  • Screening and responding to telephone and email inquiries
  • Monitoring and responding to emails sent to Division President’s “ghost mailbox”
  • Attending meetings and taking thorough notes
8

Responsibilities For Senior Infrastructure Executive Support Analyst Resume

  • Preparing presentations and keeping spreadsheets up to date
  • Working knowledge of video collaboration tools (Video Conferencing, Webex)
  • Organising meetings, ensuring the team are well-prepared and keep to the schedule
  • Onboarding/off-boarding employees on program
  • Onboarding/Off-boarding and the CACI store
  • Managing travel arrangements using Concur Travel System and executive car service
9

Responsibilities For Senior Level Executive Support Specialist Resume

  • Maintaining and organizing records and files
  • Maintaining and updating phone rosters
  • Preparing and editing correspondence, communications, presentations, and other materials
  • Onboarding/offboarding employees on program
  • Onboarding/Offboarding and the CACI store
  • Setting up Telepresence, Video conference and WebEx for meetings across multiple time zones
  • Sending out emails on behalf of the President both internally and externally
  • Organizing daily car transfers for the President both locally and abroad
  • Updating the Presidents contacts
10

Responsibilities For IT Service Delivery Lead & Executive Support Resume

  • Ordering gifts/flowers on behalf of the President
  • Being main point contact and booker for Executive Visitors Offices
  • Understanding the executive(s)' line of business, clients, and team
  • Assisting with proposal development
  • Taking ownership for various projects
  • Preparing expense reports for Division President
  • Completing other administrative tasks as assigned
  • Handling telephone calls in accordance with Accenture procedures,
  • Working knowledge of the donor database Advance

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