Employee / Labor Relations Resume Sample

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Darius Ortiz
67178 Pollich Harbors,  Boston, MA
+1 (555) 813 4993

Work Experience

Senior Manager, Employee & Labor Relations
05/2017 - PRESENT
Phoenix, AZ
  • Act as the Chief spokesperson for the Eaton’s European Works Council and manage efficient information/consultation procedure at the European level
  • Assist in the preparation of corrective counseling documents
  • Assist in conducting employee relations investigations
  • Review and follow up as needed on exit interviews
  • Review and upload disciplinary documents into UltiPro
  • Organize termination files
  • Oversee unemployment claims
  • Assist in preparing responses to PRIA requests
  • Monitor and report on emerging trends in employment and labor law
Employee & Labor Relations Exec Ast
09/2013 - 04/2017
Philadelphia, PA
  • Monitor team members’ workload and performance, ensuring proper assignment of cases and workload balancing to deliver targeted Service Levels
  • Conduct environmental scans and participate in significant workplace events (such as the planning and execution of RIF’s, M&A’s, etc. at the cluster/country level
  • Investigates and responds to internal and external complaints, charges, and audit requests such as Compliance, Risk, EEOC, OSHA, NLRB, etc., and represents and defends the medical system’s position and interests. Partners with internal and external legal counsel as appropriate
  • Responsible for assisting management and their staff with addressing work – related conflicts by providing advice and recommendations
  • Designs and implements college’s Affirmative Action and Equal Employment Opportunity plans
  • Provides guidance to supervisors/managers and employees on the College’s performance evaluation process in an effort to properly manage performance expectations; conducts annual training on the subject matter and when requested
  • Participates in negotiations with union representatives and College with a view to achieving positive, mutually beneficial outcomes
Intern Employee & Labor Relations
10/2006 - 08/2013
San Francisco, CA
  • Perform special projects based on need and interest
  • Develop and present educational and/or training programs to supervisors and staff
  • Assists managers in identifying options, articulating advantages/disadvantages and/or risks of each, and facilitating a sound decision. Assumes accountability for accuracy and thoroughness of advice and for articulating and facilitating a smooth process. Uses resources in other areas effectively, but maintains accountability
  • Participates in special projects related either to departmental or organizational needs and priorities
  • Manages and develops Human Resources staff with regards to employee leaves of absences, workers’ compensation and reasonable accommodations, in order to ensure appropriate and consistent employee labor/relations consultations
  • Participates in union-management contract negotiations as a member of the management negotiation team. Ensures that all provisions of the agreement are implemented. Provides advice and guidance to management relative to the provisions of the agreement
  • Manages the third step grievance process as the hearing Officer, as outlined in the established grievance procedure. Consults with management on course of action
  • Updates Human Resources policies and procedures to reflect changes in relevant laws and/or City of Hope’s practice and provides in-service as necessary
  • Investigates employee complaints including sexual harassment and discrimination charges, in a confidential and sensitive manner


Texas A&M University
2001 - 2005
Bachelor's Degree in Legal

Professional Skills

  • Strong communications skills, including influence and consulting
  • Strong organization skills, attention to detail and follow through to resolve any outstanding issues required
  • Demonstrates respect and positive interpersonal skills with patients, clients, the public, managers, and co-workers – a team player
  • Excellent communication, computer, and analytical skills are required
  • Related experience in human resources specifically with experience in Employee Relations/Investigations
  • Operate a personal computer and related hardware and software
  • Experience in the administration of dispute resolution processes and conflict resolution processes

How to write Employee / Labor Relations Resume

Employee / Labor Relations role is responsible for consulting, travel, communications, compensation, credit, training, database, security, reporting, manufacturing.
To write great resume for employee / labor relations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Employee / Labor Relations Resume

The section contact information is important in your employee / labor relations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Employee / Labor Relations Resume

The section work experience is an essential part of your employee / labor relations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous employee / labor relations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular employee / labor relations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Employee / Labor Relations resume experience can include:

  • Demonstrates customer orientation and excellent customer service skills required
  • Supporting and sustaining the employee relations climate across unionized facilities
  • Building ER capability in our people leaders
  • A challenging and interesting job in one of the biggest global healthcare companies
  • Commitment to providing outstanding customer service internal customers
  • Interpret, evaluate and assess collective bargaining contracts/proposals

Education on an Employee / Labor Relations Resume

Make sure to make education a priority on your employee / labor relations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your employee / labor relations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Employee / Labor Relations Resume

When listing skills on your employee / labor relations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical employee / labor relations skills:

  • Good understanding of Mexican Labor and Employment Law
  • At least three (3) years’ senior level experience in a progressive HR role with emphasis on employee relations required
  • Ignificant labor management and employee relations experience in both union and non-union environments
  • Demonstrates behavior which supports the City of Hope mission
  • Sitting, reaching, bending and standing
  • Understanding of and interest in employee and labor relations, employment law and Human Resources practices and processes

List of Typical Experience For an Employee / Labor Relations Resume


Experience For Senior Manager, Employee & Labor Relations Resume

  • Strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance required
  • Excellent telephone manner with clear, concise and professional communication skills required
  • Discretion, professionalism, confidentiality and judgment required
  • Accurately collect information in order to understand and assess the clients’ needs and situation required
  • Serves as principal HR investigator in complaints of discrimination. Works in cooperation with the EEO Compliance Officer in implementing investigation policies and procedures

Experience For Employee & Labor Relations Director Resume

  • Provides guidance to departments with regard to terminations and layoffs, and conducts exit interviews
  • Collaborates with other functional areas to identify and facilitate employee development opportunities in the organization
  • Implements and administers policies and procedures related to Worker’s Compensation, unemployment, and the federal and state requirements of FMLA and ADA. Works with managers and/or Legal Counsel to evaluate circumstances surrounding employee separations
  • Conducts research and produces reports in support of the Human Resources functional areas, including employee and labor relations
  • Labor Relations/Employee Relations
  • Support ER/LR projects
  • Human Resources Policy

Experience For Employee & Labor Relations Exec Ast Resume

  • Provides guidance and support to managers in managing labor and employee relations, including performance management, progressive discipline, and labor grievances. Contributes to labor strategy and labor contract negotiations. Mediates conflicts, manages complaints, and supports constructive resolutions. Manages and implements the provisions of the labor contracts
  • Provides advice, information,guidance and assistance to Medical Center leadership in the administration of policies and procedures,performance assessment, contract interpretation,disciplinary and grievance issues, including corrective action for a large variety of departments at the Medical Center(including those involving high levels of management,and are politically or union sensitive)
  • Provide administrative support for Employee & Labor Relations staff, such as meeting logistics, union support work, website updates, document preparation, and recordkeeping. Maintain Employee & Labor Relations electronic filing system, including filing and scanning. Manage the Associate Vice President of Employee & Labor Relations’ calendar and coordinate meetings on behalf of the ELR team

List of Typical Skills For an Employee / Labor Relations Resume


Skills For Senior Manager, Employee & Labor Relations Resume

  • 4 separate bargaining units representing approximately 3000 employees
  • Knowledge of the principles and practices of collective bargaining
  • Knowledge of federal, state and local laws governing labor management, workplace health & safety and equal employment opportunity
  • Physical requirements of working in an office environment
  • Protects the safety of others and of the physical plant and equipment, following institutional policies, fire, safety and infection control regulations
  • How to contact the applicant

Skills For Employee & Labor Relations Director Resume

  • Knowledge of the principles and practices of workplace health and safety
  • Knowledge of hazardous materials, occupational hazards and safety precautions
  • Interpret and apply employment laws and policies
  • Prepare recommended strategies, solutions and approaches
  • Strong computer skills, including Microsoft Office suite (Outlook, Word, Excel, and PowerPoint) and FileMaker. Familiarity with human resource management systems, such as PeopleSoft and time/leave systems
  • Responsible for participation in university-wide employee and labor relations programs such as grievances, reductions in workforce, labor contract management and policy administration and development

Skills For Employee & Labor Relations Exec Ast Resume

  • Provide advice and counsel to all university units regarding these programs
  • Provides advice and counsel regarding leave administration, e.g., FMLA, CFRA, and compliance with the Americans with Disability Act and the requirements under this law, e.g., the interactive process
  • Handle all facets of employee relations, including investigations and resolutions to employment disputes. Provides guidance regarding and/or create and maintain accurate documentation of investigations or other employment or labor matters
  • Provide guidance regarding layoffs, terminations, or corrective action
  • Act as an objective and confidential intermediary for employees and supervisors. Participate in conflict resolution, mediation facilitation, problem solving, and negotiation with/between supervisors and employees
  • Provide direct services to client groups, as assigned. Act as a resource to managers, supervisors, and employees to interpret policies, procedures, and the collective bargaining agreements

Skills For Employee Labor Relations Officer Resume

  • Design and deliver training for employees, supervisors, managers, and local human resource managers pertaining to employee relations and related compliance (e.g., training concerning policies, procedures, collective bargaining agreements, and/or applicable state and federal legal requirements)
  • Independently implement, administer and evaluate all details of employee relations activities (transactions and documentation) in collaboration with the Employee & Labor Relations team, including unemployment claims, terminations, information requests, and grievances. Act as key contact
  • Collect and analyze HRIS data, create reports, review and explain trends for compliance, audit, and metrics purposes; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function
  • 1 – 2 years related experience in Labor relations/union management
  • Analyze and interpret policies; develop, revise and implement procedures for employee and labor relations activities

Skills For HR Specialist Employee & Labor Relations Resume

  • Compose, maintain, modify, and/or ensure accuracy of content in various documents, reports, and/or websites
  • Foster alignment across National Grid’s jurisdictions
  • An opportunity to make an impact with your actions
  • Possibilities for own further development and growth
  • Many opportunities to participate on different projects and drive our growth further
  • Knowledge of all general office equipment, e.g. computer, fax, printer, copier, scanner, multi-line phone system, and calculator
  • Periodic travel by car locally

Skills For Employee & Labor Relations Consultant Resume

  • Professional Human Resources (PHR) designation or Senior Professional Human Resources (SPHR)
  • Legislation, Policy and Procedure Research
  • Fluently Bilingual in Spanish and English
  • Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations
  • Knowledge of the rights and obligations for the employee and employer relationship and ability to adhere to legal requirements when handling employee negotiations in a unionized work force
  • Knowledge of domestic and international laws governing employment, and the ability to interpret and take action on aspects of employment laws that impact the business
  • Computer proficiency in Excel, PowerPoint, Word, database management, and other standard software applications
  • Manage any labor dispute, and provide support for IBM’s labor relations strategy
  • Stay up to speed on key labor and employment, legislation, policies and decisions that might have an impact on National Grid’s performance

Skills For Employee Labor Relations Consultant Senior Resume

  • Meets production standards within establishes time requirements
  • Work products and performance meets quality standards
  • Observes time, attendance, and dress code standards
  • Direct line management of two reports
  • Conduct thorough investigations, appropriately document, develop findings of fact and makes appropriate remedial recommendations to the Conduct Review Committee to ensure compliance with Company policy, employment laws and regulations
  • Develop and implement performance management process and ensure all appropriate documentation and recordation of same
  • Provide accurate and timely advice on Absence Management, Unemployment, Worker’s Compensation, Immigration, Relocation and Progressive Disciplinary issues as required

Skills For HR Manager of Employee & Labor Relations Resume

  • Make recommendations regarding new processes and policies or change to current processes and policies, assessing needs and facilitating improvements in order to meet organizational objectives
  • Drive consistencies in investigations, PIPs, Absence Management, Unemployment, Worker’s Compensation and Progressive Disciplinary and Grievance issues as required across North America
  • Manage requests, audits and projects, analyze and interpret data to identify trends, improvements and ensure compliance with applicable laws
  • Identify trends from analyzes of employee relations data and create and implement improvements in Employee/Labor Relations programs and policies
  • Current labor relations strategy that enables business transformation long term
  • Serves as a second chair in negotiations
  • Manages the College Family Medical Leave (FMLA), Unemployment Insurance and Workers Compensation processes to insure compliance with federal/state laws; develops and conducts trainings on specific subject matter as needed

Skills For Dir, Employee & Labor Relations Resume

  • Collaborates with the State of Maryland Worker’s Compensation representative to ensure accuracy of workers compensation data and records; enforces all appropriate Occupational Safety and Health regulations as it pertains to workers compensation
  • Work with HR and managers to address leave of absence, absenteeism/job abandonment, involuntary termination, disciplinary action, employee contract change, and work schedule change issues
  • Conducts investigations into allegations of employee misconduct
  • Respond to Ministry of Labor inquiries, and labor claims
  • Respond to Employee Relations requests from customers and execute on the key tasks and activities in accordance with defined procedures and guidelines

Skills For Supervisory HR Specialist Employee Labor Relations Resume

  • Develop and manage investigation plans
  • Assist with the development of performance improvement plans and corrective action steps; review to determine if suitable, reasonable, measurable and actionable
  • Communicate and interact effectively with customers and team members; develop credibility and trust relationships with customers, supervisors, and team members
  • Investigate issue areas and determine methods of mitigation in order to resolve problems within acceptable time frames, routing or escalating inquiries as appropriate in order to achieve effective and timely resolution
  • Identify areas for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with the Employee Relations leader
  • Knowledge of U.S. employment law required

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