Distribution Operations Resume Sample

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Pansy Herman
92816 Jeffry Locks,  Detroit, MI
+1 (555) 626 2494

Work Experience

Distribution Operations Manager
05/2018 - PRESENT
San Francisco, CA
  • Ensures materials are received from proper vendors, delivered to inventory and finished goods, are available to meet production schedules, packaged according to specification and shipped in a timely manner
  • Manage all facility related projects, work with suppliers supporting the operation, insure timely processing of related invoicing, scheduling work and proper execution
  • Manage and influence the operations of the DC to achieve targeted levels of customer service. Establish contact with key local customers, visit as necessary. Engage with Supply Chain partners and Plant Managers to insure supply chain is optimized
  • Assure all key operational performance metrics (KPI) are achieved
  • Insure strategic and tactical initiatives are effectively implemented within Distribution Center
  • Ensure 3PL warehouse operators are maintaining costs within agreed to fiscal year budget
  • Work with 3PL warehouse management team to achieve optimal status on issues such as facility planning, efficient work-flows, productivity measurement, Warehouse Management System(s) analysis. Manage all MHE maintenance and replacement strategies. Insure WMS systems are optimal, participate and initiate analysis where necessary to insure optimal state
  • Contribute to creation of fiscal year operating budget by reviewing staffing requirements, productivity rates and facility expenses. Gather, maintain and analyze data, make recommendations for process improvement
Distribution Operations Supervisor
05/2014 - 02/2018
Houston, TX
  • Research and develop specifications for delivery vehicles and material handling equipment, ensuring compliance of equipment with all safety regulations and operational needs
  • Develop and manage capital budget for delivery vehicles and material handling equipment
  • Plan/develop and execute an MHE/Fleet asset replacement strategy and schedule
  • Develop and manage operating budget for delivery vehicles and material handling equipment fleet maintenance, to include rental/lease agreements
  • Research, review and approve designated maintenance invoices and expenses for all distribution centers
  • Develop preventative maintenance best practices and strategies, executing scheduling and management of preventative maintenance program to maintain delivery vehicles and material handling equipment in safe and proper working conditions
  • Source, review, select and manage vendors for preventative maintenance programs
  • Develop, maintain and collaborate with distribution center leadership on the enforcement of best practices and standard operating procedures for maintenance of delivery vehicles, MHE, batteries, chargers and charging stations
Intern / Co-op, Distribution Operations
03/2007 - 12/2013
Dallas, TX
  • Use of Lean and Six Sigma methodologies to identify root cause and recommended course of action
  • Ensure all Corporate Policies and Procedures are adhered to. Insure compliance to FDA, OSHA, Local zoning and fire regulations. Insure 3PL adheres to all Safety and Housekeeping requirements as set forth in BD policy and or GMP practices
  • Direct distribution/warehouse experience
  • Experience with Lean/Six Sigma tools and leading Continuous Improvement initiatives
  • Thorough understanding and working knowledge of Distribution functions
  • Prior knowledge and experience of leading an organization through significant change, such as an ERP/WMS implementation or process re-engineering program
  • Working knowledge of Business Finance, Customer Service, Demand Forecasting,Manufacturing/Supply, Procurement, Quality Management (ISO, GMP), and Regulatory Compliance functions
  • Work core hours of noon to 8pm
  • Develops departmental training procedures, ensures Managers & Specialists are trained on all aspects of their job including but not limited to Microsoft Office products, Opera PMS & CRS, Patron, Admin, Aurora, Travelclick’s EZYield


The University of Texas at Austin
2003 - 2007
Bachelor's Degree in Logistics

Professional Skills

  • Demonstrate leadership skills that generate respect and understanding, interpersonal skills, coaching and conflict management
  • Strong project and time management skills, organizational, planning, and expediting skills
  • Strong Microsoft Office skills, including advanced Excel skills
  • Good problem solving skills and corrective action/resolution skills
  • Direct warehouse-related experience, with management skills such as planning, supervising, controlling, organizing and staffing
  • Possess strong planning, rapport building, communication, interpersonal and influencing/convincing skills
  • Strong organizational, analytical, problem solving, multi-tasking, and decision-making skills

How to write Distribution Operations Resume

Distribution Operations role is responsible for interpersonal, analytical, organizational, excel, software, business, training, customer, leadership, activities.
To write great resume for distribution operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Distribution Operations Resume

The section contact information is important in your distribution operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Distribution Operations Resume

The section work experience is an essential part of your distribution operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous distribution operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular distribution operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Distribution Operations resume experience can include:

  • Monitor and ensure compliance with preventative maintenance schedules by all distribution centers, leading corrective action coordination with distribution center leadership, if necessary
  • Coordinate with distribution center leadership and engineering team to resolve maintenance problems and recommend measures to improve operations and conditions of the equipment
  • Excellent communication skills with both internal and external contacts as it relates to requesting, inquiring or responding to issues
  • Strong analytical, critical thinking, research and problem-solving skills
  • Strong decision-making and coaching skills. Able to drive results
  • Demonstrated commitment to working effectively with an increasingly diverse company structure in an inclusive environment

Education on a Distribution Operations Resume

Make sure to make education a priority on your distribution operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your distribution operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Distribution Operations Resume

When listing skills on your distribution operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical distribution operations skills:

  • Good verbal and written communication skills with the ability to effectively interact with all levels of personnel
  • Communicate clearly and effectively in all situations with strong interpersonal skills
  • Effective change leader with demonstrated ability to effectively communicate company/business area strategies and objectives to various stakeholders
  • Clear and effective written/verbal communication and strong interpersonal skills
  • Team-player attitude and excellent communication skills, fostering effective collaboration with stakeholders on all organizational levels
  • Strong written and verbal communication skills necessary to establish effective working relationships

List of Typical Experience For a Distribution Operations Resume


Experience For Distribution Operations Manager Resume

  • Stong planning, prioritizing and organizatinal skills
  • Strong interpersonal skills with the ability to be a collaborative team player, developing and maintaining positive internal and external working relationships
  • Good interpersonal skills and ability to work in a matrix management environment
  • Prior experience building and running non-union project crews
  • Excellent salesmanship and marketing experience
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others’ ideas and tries new things
  • Effectively manage staff to meet UPH and CPU goals

Experience For Director, Distribution Operations Resume

  • Experience leading large retail distribution operations as it relates to seasonality, capacity-management, labor planning and project execution
  • Experience achieving a high level of engagement working closely with Management, Sales, and 3rd party Logistics partners
  • Demonstrate decision-making ability to execute plans and ensure appropriate follow up and change management throughout operations
  • Microsoft Office Skill required
  • Engage the 3PL provider to share business priorities and ensure all KPIs are achieved or exceeded on safety, service and cost
  • SAP knowledge and experience in warehouse management systems (WMS)
  • Analyze complex operational and administrative problems, evaluate alternatives, recommend and implement effective corrective courses of action
  • Demonstrated ability to establish appropriate goals, metrics, data and plans to achieve organizational objectives
  • Foster a culture of safety and continuous improvement to increase effectiveness/efficiency

Experience For Distribution Operations Supervisor Resume

  • Having worked in various geographies and/or having managed a scope spanning across multiple countries
  • Operating budget of $14 Million USD
  • Working knowledge of ERP systems (Oracle, NetSuite), MS Office (Excel & PowerPoint), Salesforce.com (SFDC) and WMS systems
  • Working knowledge of Microsoft Office, and e-mail
  • Striving to continually exceed the service expectations of others
  • Working knowledge of warehouse operations, systems and processes - 3 years
  • Understanding of warehouse operations and processes

Experience For Senior Manager, Distribution Operations Resume

  • Understanding of workplace Safety programs, policies and procedures
  • Training of new branch management colleagues within 60-90 days of their appointment
  • Managing an area of approximately 400,000 to 600,000 square feet overseeing a staff of approximately 150, processing in excess of 50 million units annually
  • Analyzing account applications and establishing various brokerage accounts accurately and expeditiously while utilizing multiple systems
  • Participating in various projects and process improvement initiatives focused on improving the existing workflow, quality, efficiency and policy & procedure

Experience For Manager, Distribution Operations Resume

  • Communicating with business partners and external customers via both email and phone when appropriate
  • Take a lead role in building the Office by hiring employees, marketing services, and providing services to clients
  • Advise DJO Managers of unusual activity or issues, editing, updating, distributing, and or modifying various reports and/or work instructions
  • Manage activities to ensure WMS interfaces between SAP, Manufacturing, Secondary Packaging , Purchasing, etc… work correctly across the Dayton facility
  • Manage all third party logistic/distribution order flow, returns, stocking, bid pricing
  • Work with distribution on order systems to support deal registration, special pricing programs and SKU modeling
  • Responsible for outbound Logistics fulfillment of sales/demand in coordination with Customer Service, Manufacturing/Planning, Quality/Regulatory
  • Directs and manages the adidas Group’s Supply Chain Compliance, Wave Planning and Routing team(s)

Experience For Senior Distribution Operations Analyst Resume

  • Oversee the hiring, training, discipline and management of the distribution operations employees
  • Responsible for developing and driving the operational strategy for Damco’s WND product
  • Continuously review warehouse layout, and product slotting to maximize order-pulling efforts and minimize errors and Ensure adequate supplies
  • Inventory turns (measurement & reporting) coordination with Buyers and Merchandizing
  • Knowledge with operations, data flow, inventory management, budgeting, and accounting is essential

Experience For Distribution Operations Analyst Resume

  • Ensure safe, efficient warehouse facility operations by advocating safety training & accident preparedness
  • Responsible for staff assignments, managing staff utilizations, and office profitability
  • Distribution center operating 2 shifts, 7 days per week, 75+ associates
  • Business Acumen; understanding of end to end supply chain
  • Analytical, structured and solution oriented working approach
  • Resolve all order discrepancies with distribution and DMR purchasing teams
  • Communicate supply metrics to leadership teams highlighting key challenges, service impacts and operational success & failures
  • Ensure structures are in place to support the flow of product, making sure order procedures follow Barracuda’s policy

Experience For Distribution Operations Associate Resume

  • Direct, coordinate, and control activities that relate to the efficient & timely processing of inbound freight
  • Ensure accuracy of transactions to maintain reliability in financial reporting
  • Execute Transportation Management activities including but not limited to
  • Lead the process to interface with Customer Service and Transportation teams to ensure on time shipping to customers
  • Support WMS application to insure distribution center operations can process inbound receipts, replenishment, and outbound shipping requirements
  • Develop, revise and ensure compliance for all functional training programs
  • Target and performance driven attitude with successful track record leading projects
  • Partner with and influence key stakeholders including Finance, Quality, Human Resources, and the Commercial team

Experience For Distribution Operations Coordinator Resume

  • Basic understanding of Lean/Six Sigma management methodology
  • Knowledge of Retail account opening process; AML knowledge
  • Ensure and protect long-term sustainability of the warehouse by developing personnel
  • Able and willing to work 2nd shift hours
  • Material handling equipment is required
  • Warehouse distribution, inventory, and product handling systems knowledge
  • Adapt, alter focus and adjust to the ever-changing warehouse climate environment
  • Lean reporting updates
  • To work independently or with a team during times of high stress and high volume work load

Experience For Director, Lean Global Distribution Operations Resume

  • Daily transportation management, working with 3rd Party Logistics Partner
  • Able to provide leadership to the sales team and create an engaging environment to achieve established location goals
  • Directly supervises 3-20 employees in the area
  • Administer business development, departmental and personnel policies, salary administration, training, employee development, and performance evaluations for the employees of the Office
  • Supervise the project efforts and provide Project Management services. Responsible for teaming with and/or managing the efforts of consultants involved in TRC projects
  • Responsible for preparing and coordinating proposals, schedules, and budget estimates for client activities. Assign and schedule work as required to meet regulatory and client requirements, assuring the highest quality and most efficient use of resources
  • Experience with global supply chain operations required
  • Responsible for complete and accurate record keeping of all work performed by the Office
  • Distribution support for Global service organizations and repair operations in the Americas

List of Typical Skills For a Distribution Operations Resume


Skills For Distribution Operations Manager Resume

  • Excellent analytical skills, including the ability to develop complex logistics and transportation models
  • Strong communication skills required to communicate with all levels of people
  • Excellent inventory control procedure and cycle count skills
  • Strong technical and analytical skills are required
  • Excellent communication and interpersonal skills both written and verbal and the ability to facilitate team interactions

Skills For Director, Distribution Operations Resume

  • Coaching & training experience: 1-2 years coaching, mentoring and training experience; aptitude for building partnerships through coaching
  • Relationship management skills (diplomacy, negotiating, team player, networking)
  • Demonstrated experience achieving a high level of engagement working closely with management, sales and 3rd party vendors
  • Work effectively with external suppliers and properly evaluate tradeoffs in managing logistics costs
  • Operational experience including 12+ years managerial experience

Skills For Distribution Operations Supervisor Resume

  • Experience and / or training; or equivalent combination of education and experience
  • Excellent attention to detail with emphasis on analytical and problem solving skill
  • The ability to effectively use data in problem solving and to evaluate process changes and impacts
  • Previous work experience in Hotel Operations or relevant experience
  • Have organizational skills and remain detail oriented

Skills For Senior Manager, Distribution Operations Resume

  • Plan, effectively communicate plans, and work cross-functionally within the Graco operations
  • Experience in Logistics, Operations, Customer Service experience
  • Read, interpret, and effectively communicate necessary policies and procedures to others
  • Prior experience in management, preferably within a Distribution or warehouse environment, with supervision of 20 or more employees
  • Experience in the financial services industry, with at least 2 years of supervisory experience
  • Strong Microsoft Office experience, especially Excel and Access
  • Initiating problem resolution procedures for items not in good order including: sending out correspondence directly to the shareholder
  • Experience with, and a commitment to, effecting change, developing best-practices and strategies, and influencing stakeholders to implement

Skills For Manager, Distribution Operations Resume

  • Experience creating dashboards using Access, Excel, Spotfire reporting
  • Results oriented and experience with problem solving tools with direct involvement in one or more of the following , Six Sigma, Lean Manufacturing
  • Coaching, mentoring or training experience
  • Finance experience managing flexible staffing operation for distribution operation
  • Previous experience with Continuous Improvement Disciplines with direct involvement in one or more of the following (TQM, Six Sigma, Lean Manufacturing)
  • Experience and/or a commitment to meeting and exceeding timelines and goals
  • Experience working with ADP, Kronos, Powerpoint, Diver reporting and WMS
  • Strong aptitude for building partnerships through coaching
  • Experience working in a processing operation

Skills For Senior Distribution Operations Analyst Resume

  • Experience with setting up or rolling out warehouse management systems
  • An understanding and practical experience of conditional access systems
  • Previous experience and use of SNMP monitoring systems, such as Skyline’s Dataminer, would be advantageous
  • Prior database knowledge is helpful for learning warehouse management systems
  • Develop strong management team (supervisors, lead workers) and oversee personnel management including
  • Previous experience operating industrial lift equipment
  • Experience working in Distribution Operations/Supply Chain order fulfillment
  • Experience managing a 3rd party logistics provider (financial / operational / KPI)

Skills For Distribution Operations Analyst Resume

  • Previous experience working with a highly regulated environment is required
  • Experience working with a highly regulated environment required
  • Demonstrated results through influence of direct and indirect reporting relationships in a matrixed environment
  • Retail banking experience at Banker II level or Sr Customer Service Rep level or higher
  • One year experience working in a warehouse and/or distribution environment
  • The role is autonomous in deciding priorities and actions to achieve the team’s objectives
  • Experience with Budget Management and Business Planning
  • Experience with building operational capabilities within logistics on a multi-country/global scale and preferably within warehouse management
  • Previous training and experience in a structured continuous improvement framework (i.e. Six Sigma or Practical Process Improvement, PPI) is a pre

Skills For Distribution Operations Associate Resume

  • Extensive experience with Warehouse Management Systems and interface with SAP
  • Strong computer knowledge to include Excel, Word, and Lotusnotes
  • Strong knowledge of the distribution work flow processes
  • Able to prioritize tasks in a fast paced work environment
  • Demonstrated people leadership is required

Skills For Distribution Operations Coordinator Resume

  • Demonstrated Change Management / Leadership is required
  • Demonstrated people leadership required
  • Experience in medical device or pharmaceutical industry required
  • Demonstrated Change Management / Leadership required
  • Process Improvement or Change Management experience

Skills For Director, Lean Global Distribution Operations Resume

  • Strong knowledge of the relevant statutory laws/ regulations and industry body requirements/ guidelines, insurance practices, operations and work processes
  • Communicate, influence and build effective relationships at all levels of the business
  • Experience in a regulated environment is required
  • Experience in the Pharmaceutical or Medical Device industry is helpful
  • Cross-sector knowledge and experience is helpful
  • Experience within a cGMP environment is valuable
  • Knowledge or experience with ERP or Warehouse Management Systems is required
  • Valid Class A CDL or the ability to obtain one within three months of employment
  • At least two years of experience in distribution/inventory control

List of Typical Responsibilities For a Distribution Operations Resume


Responsibilities For Distribution Operations Manager Resume

  • Strong interpersonal skills, ability to effectively communicate with associates
  • Demonstrated Project- and Change Management skills
  • PC,MS OS, MS Office Software - strong MS Excel skills required
  • Strong interpersonal communication skills with the ability to interact well with all levels within an organization. both internally and externally
  • Participate, contribute, and support other departmental project opportunities and advance in training and developmental skills
  • High service orientation and drive to provide an excellent customer experience
  • The ability to communicate clearly, effectively and proactively across all DJO stakeholders and the 3PL operations team
  • Apply time management skills for working in cross-functional settings to improve processes as they relate to all areas of the department

Responsibilities For Director, Distribution Operations Resume

  • Establish clear priorities for each facility in support of organizational and strategic objectives and reprioritizing as necessary to meet objectives
  • Establish clear priorities for Quality Program in support of organizational and strategic objectives and reprioritizing as necessary to meet objectives
  • Effectively present information and respond to questions from groups of peers and managers
  • Effectively able to utilize the Microsoft Office suite of applications
  • Technical Skills – MS Office, ERP, Add-One, WMS
  • Communication Skills – Presentation development, report generation

Responsibilities For Distribution Operations Supervisor Resume

  • Analytical Skills – Report generation and analysis
  • Bilingual skills (English and Spanish)
  • Consolidating Distribution Master Plans of Market Clusters into the Global Distribution Masterplan
  • Experience with having set up, run or managed warehouse facilities
  • Ensure with any startup endeavor that the services proposed are the best blend of efficiency, cost-effectiveness and outstanding service levels
  • Champion application of performance improvement programs – ensuring processes are documented and measured with barriers identified and prioritized for removal
  • Demonstrated ability to work in a fast-paced, team oriented, customer-service driven environment

Responsibilities For Senior Manager, Distribution Operations Resume

  • Experience in leading exempt team members of at least three or more
  • Demonstrates Ingram Micro’s values
  • Demonstrates the ability to establish consistent lines of communication with the DJO Customer Care Team and the 3PL operations team is required
  • Experience in account reconciliation as it relates to customer orders and returns
  • Operate in a fast‐paced environment with minimal supervision
  • Prioritize multiple tasks based on knowledge of the products and customers as well as input from cross functional teams
  • Electric distribution delivery system experience
  • Demonstrated ability to interpret and revise distribution maps, substation and customer switchgear diagrams

Responsibilities For Manager, Distribution Operations Resume

  • Previous experience or exposure to SAP systems
  • Demonstrated proficiency of HazMat regulations, freight classifications, and NMFC is required
  • ECOM order fulfillment/consolidation accuracy
  • Define problems collects data, establish facts and draw valid conclusion
  • Significant experience in Supply Chain Management, Warehouse operations and systems
  • Experience with continuous improvement programs

Responsibilities For Senior Distribution Operations Analyst Resume

  • Lean and/or Six-Sigma Experience
  • Demonstrate ability to delegate and follow thru
  • Experience of Microsoft Office, and e-mail
  • Experience of warehouse management systems
  • Transportation, food safety and EHS/OSHA experience
  • Warehouse/cold storage experience
  • Experience in FMCG operations, ideally food industry preferably within a temperature controlled environment

Responsibilities For Distribution Operations Analyst Resume

  • Demonstrated ability to lead work environments that embrace the principles of positive employee relations
  • Six to ten years required of Distribution Management experience
  • Demonstrated competency with international and domestic carriers and contract negotiations
  • Experience or education in logistics is beneficial
  • Safety and Security awareness and experience

Responsibilities For Distribution Operations Associate Resume

  • Actively participate in and drive country/ regional initiatives, in line with the priorities as agreed
  • Warehouse/cold storage experience
  • Certified to operate forklifts
  • Coaching/communicating with Retail and Business Banking colleagues on AML issues via phone and email; monitoring of issues
  • Managing Distribution Partners to ensure they are operating within the Sub-Distribution model
  • Training of new branch management colleagues within 60-90 days of their appointments
  • Coaching & Associate Development

Responsibilities For Distribution Operations Coordinator Resume

  • Responsible for overseeing, monitoring, and directing assigned work flow process to ensure company requirements and customer demands are achieved
  • Oversees the maintenance of all equipment including managing down time
  • Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety
  • Ensure performance best practices by monitoring safety and accident incident reports to reduce lost time
  • Space planning and layout design (ability to use Computer Aided Design(CAD)
  • Return on Investment / Operational audits / Multivariable Regression testing
  • Responsibility for the overall CLS operations leadership in our Distribution Center (DC) in Schwechat servicing Austria and CEE-countries

Responsibilities For Director, Lean Global Distribution Operations Resume

  • Maintains appropriate staffing levels to accommodate forecasted capacity requirements
  • Plan, direct, and coordinate all distribution management, delivery and facilities activities within capital and operating budget parameters
  • Maximize Direct Ship ordering
  • Represent PDC/RDC Manager during his/her absence
  • Discuss distribution operations and planning concerns with Management Team
  • Develop and manage relationships with our internal and external customers and partners to ensure we are exceeding customer expectations
  • Ensure that the CLS facility is meeting customer service, quality, safety, productivity and cost objectives
  • Ensure optimal space utilization and strategic capacity planning

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