Digital Product Resume Sample

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Ceasar Volkman
2017 Thiel Plaza,  Los Angeles, CA
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Work Experience


Senior Manager, Digital Product
03/2017 - PRESENT
Chicago, IL
  • Build and manage a growing product team to create best-in-class experiences consistent with Harry's brand and goals
  • Act as a senior leader across the entire Harry’s organization
  • Improve website conversion leading multiple e-commerce initiatives from concept through deployment, post deployment assessment, optimization and support
  • Partner with development teams by representing marketing to deliver on roadmap
  • Collaborate with business executives and stakeholders to formulate short & long term strategies, build business cases that address business vision
  • Work cross-functionally with IT, business executives, and stakeholders to build functional and technical requirements
  • Ensure cross-device experience is seamless, presenting the best customer experience for our guests
  • Communicate channel progress and other key updates in person and in writing to key internal executive management teams and stakeholders on a regular basis
  • Experience managing websites
Digital Product
07/2013 - 01/2017
Los Angeles, CA
  • Specific experience in launching new and innovative web-based and mobile products
  • Experience working with and creating wireframes using relevant rapid prototyping tools such as OmniGraffle, Visio, SnagIt, and/or Adobe Photoshop/Illustrator
  • Proficiency in MS Excel, PowerPoint, Word, and Outlook
  • Excellent client management, communication, and interpersonal skills, with ability to make presentations and interact well with employees and partners of all levels
  • Strong understanding and experience with the latest technology including connected devices, emerging technology, mobile products, and social media
  • Strong knowledge of web/mobile development technologies and web services API’s
  • Referring customers to other areas of the bank to deepen relationships and build strong internal partnerships
  • Provide digital expertise to support UBM Americas’ product strategy
Intern, Digital Product
04/2008 - 03/2013
Houston, TX
  • Experience with web analytics tools (Omniture)
  • Demonstrates strong business judgment and decision-making skills
  • Strong independent decision-making, organizational, planning and problem-solving skills
  • Define and build user stories, analyze and communicate guest product portfolio roadmap that aligns with business objectives and supported by business cases, data, research and competitive analysis
  • Product Management in an agile environment
  • Experience interfacing with a range of apps, mobile, tablet, creative design initiatives
  • Experience with web/mobile analytics tools (Omniture, GA, etc)
  • Seven to ten years’ experience in the digital space, preferably in product management, business development or digital product marketing roles
  • Online or product development/management experience

Education


Strayer University - Shelby Oaks Campus
2004 - 2008
Bachelor's Degree in Business

Professional Skills


  • Strong relationship building skills to work with multiple business partners and a cross-functioning scrum team
  • Strong understanding of APIs, with proven track record of managing, delivering and monitoring programs that enable APIs
  • Passion for identifying and solving real consumer and business problems, and proven ability to prioritize high leverage opportunities to deliver to market
  • Great inter-personal skills (including cross-cultural sensitivity / adaptability
  • Strong analytical mindset and ability to use data and qualitative insights to create exceptional digital experiences
  • Active listener, superior written and verbal communication skills
  • Prior experience with working as a business analyst within an agile environment, requirements gathering, user stories/journeys

How to write Digital Product Resume

Digital Product role is responsible for training, retail, integration, planning, reporting, design, research, digital, insurance, travel.
To write great resume for digital product job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Digital Product Resume

The section contact information is important in your digital product resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Digital Product Resume

The section work experience is an essential part of your digital product resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous digital product responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular digital product position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Digital Product resume experience can include:

  • Leading consumer research and synthesizing it into relevant features and experiences
  • Delivering the prospect and buyer digital experience strategy and roadmap for VCI
  • Proven track record in driving and guiding the definition API's based on customer journeys for products and services
  • Work with other leaders in Global Software Engineering to establish strong development practices
  • Understand business priorities and help building solutions that support our business goals
  • Experience in using empathetic product design to develop and managed products, tools and technology to address and resolve user problem(s)

Education on a Digital Product Resume

Make sure to make education a priority on your digital product resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your digital product experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Digital Product Resume

When listing skills on your digital product resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical digital product skills:

  • Experience in digital and customer experience product management
  • Experience with GxP validation and large-scale IT implementations (e.g. ERP, CRM, QSM, etc.)
  • Experience managing the planning, development, and launch of complex product solutions involving software, hardware, and services
  • Experience with digital content management systems, prototyping and wire-framing tools, project management tools (JIRA, Aha!)
  • Comprehensive understanding of the latest web and mobile product technologies and user experience best practices
  • Experience managing the development and delivery of direct to consumer web or mobile applications

List of Typical Experience For a Digital Product Resume

1

Experience For Senior Manager, Digital Product Resume

  • Lead user research activities, such as, user interviews, testing, and analyzing results
  • Leverage quantitative and qualitative data to inform and develop LightWorkers’ product strategy and ongoing product roadmap initiatives
  • Research emerging technologies to identify new business opportunities for the LightWorkers brand
  • Make strategic decisions regarding when and where to build, partner, license or use market vendors, supported by user and market data
  • Research and report on competitive products in the short-form video distribution space, including other AVOD and SVOD services
  • Be aware of, and track industry trends to continue to inform completeness of the UBM Americas’ digital content product
2

Experience For Manager, Digital Product Resume

  • Manage the team, hire new talent, coach current team members
  • Ensures strong relationships with internal business partners and external vendors by promoting IT capabilities and processes and facilitating day-to-day activities
  • Partners with vendors and PLO to plan, estimate and manage the efforts/costs of the technical implementation, ensuring that the solution meets all J&J Quality Standards
  • Provides support in onboarding and educating agencies and brand/business on the digital technology standards to be used on projects/programs
  • Participates in industry related activities, keeping knowledge up-to-date and on top of the latest technologies and trends
  • Strong communication and presentation skills (oral and written), including the ability to cater communication to various audiences across levels and departments is required
3

Experience For Director, Digital Product Resume

  • Experience with MS Project, Visio, PowerPoint, Excel & Word is an asset
  • Collaborate cross-functionally with vendors, partners, internal stakeholders and the larger LW organization (Sales, Content, Marketing, Legal, etc.) to achieve team and product goals
  • Work directly with the VP of Content and VP of Revenue to scope and prioritize the team’s ongoing platform and product needs (including content discovery, developing new features, fixing bugs, etc.)
  • Develop product requirements and specs based on market competition, internal needs and external market opportunities; and explore creative, cost-effective solutions with design and development teams
  • Work with internal and external stakeholders to communicate product strategy, app release progress and launch communications
  • Manage a team of product staff, consultants, and freelancers, including the Video Asset Manager, Analyst, Developer(s) and additional product and analytics consultant(s) (e.g. SEO firm, design team, online video platform, ad networks and future commerce partners)
  • Manage the third-party development budget and scope
  • Years of experience with digital media product management, running product teams for major media companies, designing and managing the development process for digital product development, and online consumer behavior
  • Experience with a range of 3rd party video platforms and tools, including OVPs (e.g. Ooyala, Brightcove), analytics (e.g. comScore, Tubular, Google), ad networks (e.g. AdX, Brightroll, Tremor), ad servers (e.g. FreeWheel, DFP)
4

Experience For Digital Product Execution Manager Senior Resume

  • Experience managing both video and editorial assets in multiple CMS systems
  • Drive results in collaborative, cross-functional environments with little instruction or oversight
  • Collaborate with design, engineering, operations, and marketing teams to drive new product initiatives Translate business opportunities, customer needs, and business goals into an actionable experience roadmap
  • Excellent project management skills and experience managing multiple large date-driven efforts simultaneously
  • Provide thought leadership in the Digital space and help internal partners and clients solve problems through domain expertise
  • Keep stakeholders well informed at all times
5

Experience For VP, Digital Product Resume

  • BA/BS required. An M.B.A. is also desirable
  • Understand Abbott’s strategic vision and market needs for delivering best in class digital products that help Abbott fulfill the promise of human potential
  • Work with business product managers in establishing shared vision across business units and corporate functions in building consensus on product use cases, future state capabilities and priorities
  • Assess market competition by comparing company products to competitor products
  • Directly manages 5+ Sr. Managers, and 10+ project managers, developers, business analysts and vendors responsible for developing enterprise wide digital and analytics products
  • Experience in prioritizing stories based on user need, business impact and technical effort to efficiently manage backlog
  • Operates with broad goals and objectives
6

Experience For VP Digital Product Resume

  • Assess customer and banker needs and “pain points” to build prototypes to validate solution approach
  • BS or MS in Computer Science or other comparable field of study, or equivalent work experience
  • Product management work experience
  • Developing ideas, conducting user testing, prototyping the solution to move to product stage
  • Setting a vision for what the digital future of financing loos like across brands for VCI
  • Building business cases for the roadmap and features, and continuously trueing back to defined customer and business KPIs
  • Authoring themes, epics, stories and managing to release schedule for market impact
7

Experience For Senior Manager, Entertainment Digital Product Resume

  • Defining product KPIs and success metrics
  • Continuously defining, building towards, and launching features and improvements
  • Responsible for tracking impact of new omnichannel features and functionalities and for ongoing testing and optimization of these features
  • Partner with Director on developing and maintaining the omnichannel roadmap and framework for ongoing omnichannel capability improvement
  • Provide marketing and product packaging support to sales and service organizations
8

Experience For Digital Product Engagement Lead Resume

  • Partner with internal and external stakeholders to bring product concepts to launch
  • Partner with Director on identifying new opportunities / areas for improvement, as well as innovations, and potential partnerships
  • Partner with Director on establishing KPIs & service levels with IT organization for site & features
  • Make strategic decisions that impact sector or site. Shared decision authority for sector IT budget and project activities. Manage initiatives that span multiple virtual teams across the world and cross cultures
  • Business Impact: Management of 10-20 digital programs at any time, that impact >$100MM of new revenue opportunities
  • Facilitate and lead strategy/concept/requirements sessions with cross functional teams of user research, market research and technology partners
  • Proven track record in converting vision into themes, epics and user stories. Create concise, compelling content and business case to present and sell concepts through to senior management
9

Experience For Intern, Digital Product Resume

  • Work with internal partners such as Business Banking, Mobile Product and Strategy Organization, Digital, Central Technology and Operations, and other teams to identify shared opportunities and help drive project delivery
  • Work with solution architects to identify business solutions that are scalable, both tactical and strategic to business goals
  • Participate in daily stand up meetings with tech teams to answer and help resolve technical challenges and review sprint deliveries
  • Partner with Brand Management, Digital Creative, Replenishment, Fulfilment, Customer Service, Global Business Transformation, IT, and Regional Ommnichannel teams to bring business strategy to life through launching best in class digital features & functionalities across channels - including global Tiffany.com websites and stores
  • Responsible for defining business requirements and partnering with Operational and Technical development teams to extensively address all business requirements (and think through edge cases) needed to launch seamless, best in class customer omnichannel shopping experiences across digital / physical channels (from Tiffany.com to store)
  • 180-Day Accomplishments (Required for Executive level roles, remove for other roles)
10

Experience For Converse Digital Product Experience Director Resume

  • In all cases,
  • Participates in the technical discovery process for potential digital projects and provides technical perspective on feasibility of requirements and capabilities of products and technical resources. Assists in developing the scope, definition of business requirements and translates these business requirements into functional and technical specifications
  • Develop and support Product strategic plan and roadmap through the identification, analysis, and implementation of new and enhanced digital sales/marketing and servicing functionality (web, mobile, tablet). Includes working closely with regional eBusiness and Bank, Cards, and Operations partners to develop digital strategies that meet partner business goals

List of Typical Skills For a Digital Product Resume

1

Skills For Senior Manager, Digital Product Resume

  • Blend of strategic and tactical thinking, creative and analytic reasoning, a deep knowledge of human-centered design, a love of data, and an interest in the auto industry
  • Experience managing cross-functional initiatives, and interfacing with both operational and technical capabilities teams
  • Experience working in the digital video products, video distribution or publishing space
  • Min 10 years in Retail Banking, Cards or Consumer Financial Services experience
  • High experience in relationship manager with general sales / marketing / portfolio management
2

Skills For Manager, Digital Product Resume

  • Experience required: Working as a business analyst
  • Experience leading teams, both with direct staff and indirect project teams
  • Digital Product Management or Delivery Experience
  • Experience with Online for Treasury Management or Business Financial Services or eCommerce
  • Experience with Program Management, specifically digital, is an asset
3

Skills For Director, Digital Product Resume

  • Understanding of the full tech stack required to build and launch scaled products using agile methodologies
  • Bring to market complex, customer-driven digital products and services specifically designed for Business Banking customers
  • Ongoing development and improvement of core platforms that are used to scale delivery of UBM Americas’ products
  • Deep understanding of user-centered product development practices, including journey mapping and design thinking
  • Help drive adoption and use by developing digital marketing campaigns in partnership with marketing teams
  • True leader of team building leading edge, market-defining solutions in the data integration and analytics spaces
  • A general manager mindset, with a passion of not just launching products but owning their success and growth
4

Skills For Digital Product Execution Manager Senior Resume

  • Contribute to the planning, implementation and monitoring of the Data Audience digital strategy
  • Responsible for moving ahead digital analytics fixes and expanded capabilities around understanding customer behaviour
  • A fantastic storyteller who is at ease presenting to, and can influence senior executives, peers, and employees
  • Knowledge and practice of core principals of Agile methodology and development practices including Scrum, Kanban, Lean software development, etc
  • Work with systems vendor, technology, retail, marketing, and customer service partners to ensure successful delivery of digital services
  • Maintain information on service performance and application metrics, for analysis and reporting to management
  • Manage risk associated with delivering applications and specific application features
5

Skills For VP, Digital Product Resume

  • Prepare daily reports highlighting key metrics like number of video streams delivered, number of active users etc
  • Work with the clients across the company – establish relationships, help your team to connect with the right people, represent Global Software Engineering
  • Besides great atmosphere and flexible working environment, we also offer
  • Lead and grow direct teams as well as matrixed partner teams as well as collaborate across brands and organization
  • Empower designers and developers to deliver great products
  • Active consumer of ESPN Fantasy products, e.g. Tournament Challenge, Fantasy Football, Fantasy Baseball, etc
6

Skills For VP Digital Product Resume

  • Active consumer of ESPN Fantasy products, e.g. Fantasy Football, Fantasy Baseball, Tournament Challenge, etc
  • Excellent written and verbal communication skills, interpersonal and presentation skills, and the proven ability to influence and communicate effectively in both Thai and English
  • Work experience in Digital Commerce / Digital Product team
  • Display business strategy through leadership and ability to clearly communicate strategic direction, and create enthusiasm in technology and operational teams for delivering truly exceptional multi-channels shopping experiences
  • Understand competitive and industry positions and develop models for prioritization of new/enhanced capabilities
7

Skills For Senior Manager, Entertainment Digital Product Resume

  • Experience with supplier management and vendor risk assessments
  • Qualifications in project and program management. Strong desire on Digital qualification
  • A focus on SEO projects, load time, AMP to ensure mobile experiences are best in class
  • Bring to market complex, customer-driven digital products and services
  • Lead project management of marketing and technology-based initiatives (ideation, business case, project sizing, execution)
  • Support all components of customer sales and servicing and evaluate online and offline support capabilities
8

Skills For Digital Product Engagement Lead Resume

  • Represent the customer and business goals while working with technology partners to deliver products
  • Manage the product lifecycle from requirements gathering through production and release
  • Knowledge of the Luxury and Retail industries, key market trends and competition
  • Work closely with cross-functional teams in developing end-to-end views of capabilities and gaps – includes Operations/Customer Service, Transaction Services, eBusiness, IT, marketing, and P&L owners
  • Work closely with CFO, Decision Management, IT, Marketing, P&L owners, and Transaction Services to help develop, manage and monitor eServicing and Product reporting, performance and forecasting
  • Partner with Global Design Center to ensure we’re designing simple, easy and intuitive experiences that are “better by far” than our digital competitors (not just financial institutions) and that our key features/functions are showcased (brought to the forefront) in our experiences
  • Partner with regional digital/eBusiness Product teams to provide requirements and priorities, and plan and manage local regional consumption efforts
9

Skills For Intern, Digital Product Resume

  • Drive delivery responsibilities and decision making on all projects that have a Product impact (contributing to/reviewing/approving requirements, serving as an eServicing subject matter expert, etc.)
  • Prioritize customer needs and manage product feature sets to deliver digital products that exceed customer expectations
  • Work with internal digital design team to create user experience scenarios for products
  • Develop business scope and requirements
  • Provide transparency to business and technology leadership on project status and product development issues
  • Assist with customer research and issue resolution
  • A quick learner to pick up on business processes within a financial industry
  • Work with stakeholders in Product and Audience to identify and support opportunities to drive audience through product improvements
  • Deliver increased engagement through personalization, web notifications or other means, as measured by PV/visit
10

Skills For Converse Digital Product Experience Director Resume

  • Establish, manage and increase all product, growth and engagement-related KPIs for Digital Audience stakeholders
  • Review and document product requirements for new features and enhancements to Crackle applications, including wireframes and flowcharts to capture all use cases and scenarios
  • Test new features for compliance with product requirements by loading test version of applications on devices like smartphones, tablets, smart TVs, Blu-ray players, gaming consoles and supported streaming boxes/ sticks
  • Update daily status for application development using tools like JIRA and issue tracking spreadsheets
  • Verify, document and troubleshoot issues/ bugs in Crackle applications across multiple platforms like mobile, web, smart TVs and gaming consoles
  • Understand existing workflows/ processes and document standard operating procedures, implementation guidelines for tasks that apply across all Crackle platforms. These can be technical development or operational tasks
  • Support the product team to call out dependencies and resolve blockers quickly to meet project timeline
  • Exposure and hands on experience with cutting edge software, tools and techniques in the digital content industry, specifically DRM, Ad Technologies and UI/ UX practices
  • Measure success of new features and ideas by checking key metrics before and after

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