Digital Ecommerce Resume Sample
Gonzalo Hintz
38606 Thompson Stream,
San Francisco,
CA
+1 (555) 545 2385
Work Experience
Digital & Ecommerce Marketing Executive
02/2017
-
PRESENT
Philadelphia, PA
- All US-based brands worldwide (Theory, Helmut Lang, J Brand): 2+ digital platforms, one fulfillment warehouse (Theory), 3-rd party fulfillment (Helmut Lang) and customer service
- All local digital and ecommerce deployment and operations of the Affordable Luxury Brands group: J Brand, Comptoir des Cotonniers (Deployment TBD), Princesse Tam Tam (Deployment TBD)
- Systems:Maintstreet Order Management (OMS), Demandware SiteGenesis eCommerce platform, CyberSource, BlueCherry ERP, Digital Marketing/Clienteling/Email/CRM systems, ZenDesk Customer Service, Google Analytics
- Deeply understand Autodesk’s digital experience & eCommerce mission and strategies, help clarify business priorities for the cross-functional team, set qualitative objectives and quantitative goals
- Focus recommendations from analysis on actionable insights that can result in tangible changes goals
- Comfort with understanding the story and making recommendations based on imperfect and potentially incomplete data. Ability to balance ‘we’d like to dig into that more’ with a bias towards action
- Proactive communication to all stakeholders interested in and affected by analysis
- Calmly and effectively explain and present data analysis
- Efficient and succinct in verbal and written communications; able to distill complex analyses into easily consumable and meaningful insights and conclusions
Business Analyst, Digital & Ecommerce Systems
03/2014
-
12/2016
Philadelphia, PA
- Working knowledge of HTML, CSS, Javascript and other front end web technologies
- Working knowledge of back end retail/ERP systems, how they tie to front end and impact online customer experience
- Experience working with and driving actionable insights from web analytics platforms such as Omniture and/or Google Analytics
- Familiarity with usability testing methodologies and processes
- Work with stakeholders and lead through influence across functions in a matrix organization
- Proven track record of driving improved business results by identifying and acting upon opportunities to improve productivity
- Support Digital and eCommerce (DEC) sales goals, through analysis of the buyers journey, purchase funnel as well as the overall customer touchpoints across our various site properties such as autodesk.com, eCommerce, Autodesk accounts etc
- Conduct exploratory data analysis on a variety of topics including market opportunity, site optimization, customer behavior analysis various global sites to extract nuggets of insights that can help grow the business
- Understand the business story and make recommendations based on data available. Be able to balance ‘we’d like to dig into that more’ with a bias towards action
Digital & Ecommerce Assistant
06/2010
-
11/2013
Phoenix, AZ
- Strong Project Management - ability to deliver detailed analytical investigations and cross-functional projects with independence and proactive project management
- Customer Experience Analytics
- Manage changes to the project scope, project schedule, and project costs. Ensure compliance with standards and existing methodology as well as deliverables’ quality. Prepare and lead training activities. Create and maintain comprehensive project documentation (included users’ guidelines and training materials)
- Experience in one or more of the following topics
- Experience with eStoreCheck suits such as Clavis or Profitero
- Experience with Customer Experience Analytics Tools, heatmaps, session replays and form analytics
- Experience with User Generated Content tools, specially when it comes to eCommerce implementations
- Leadership experience in eCommerce retail
- Experience working with eCommerce software platforms such as WebSphere or ATG and related platforms such as Endeca, Content Management Systems, etc
Education
Strayer University - Owings Mills Campus
2006 - 2010
Bachelor's Degree in Business
Professional Skills
- Demonstrate group presentation and meeting skills
- Ideally 1 years' experience in a digital / online marketing, with proven track record of success in delivering digital projects
- Strong experience with hybris, design & implementation
- Experience working in development teams using agile development methods and supporting tools such as Scrum and Kanban
- Experience gathering and synthesizing large amounts of information from multiple, disparate sources
- Experience in and solid knowledge of digital marketing and/or eCommerce analytics
- Strong knowledge of digital marketing concepts, traffic channels and attribution
How to write Digital Ecommerce Resume
Digital Ecommerce role is responsible for digital, design, java, telecommunications, database, training, retail, software, french, analysis.
To write great resume for digital ecommerce job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Digital Ecommerce Resume
The section contact information is important in your digital ecommerce resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Digital Ecommerce Resume
The section work experience is an essential part of your digital ecommerce resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous digital ecommerce responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular digital ecommerce position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Digital Ecommerce resume experience can include:
- Proven capability for identifying technical solutions to complex business problems
- Experience in eCommerce capability build
- Provide direction for multiple projects and reconcile priorities and resources
- Understanding of infrastructure elements within an application
- An analytical mind – a technical level of understanding in website testing and problem solving
- A team player who enjoys working with others to solve problems and sharing knowledge
Education on a Digital Ecommerce Resume
Make sure to make education a priority on your digital ecommerce resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your digital ecommerce experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Digital Ecommerce Resume
When listing skills on your digital ecommerce resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical digital ecommerce skills:
- Able to juggle multiple projects, work effectively under pressure, and meet tight deadlines
- Experience of design & implementation of market leading packages in hybris
- Grasp of commercial priorities, results driven
- Database experience with relational databases
- WebSphere Commerce experience
- 24/7 ecommerce experience
List of Typical Skills For a Digital Ecommerce Resume
1
Skills For Digital Ecommerce Senior Manager Resume
- Self-starter with ability to plan and execute own work but also able/willing to collaborate with wider team when required
- Able to work in a fast paced environment and have the ability and flexibility to react quickly to changing needs
- Knowledge of Adobe and/or Google analytics, A/B testing, advanced analytics
- Plan for application performance tuning and peak capacity projections
- Develop processes, measures and standards for application development, including scorecards
- Car and driving license ideal
- Supported multiple digital properties
2
Skills For Digital & Ecommerce Marketing Executive Resume
- Knowledge of SQL and visualization tools like Lookr, Tableau, Qlik
- Knowledge of statistical tools like R, Stata, SAS
- Lead a global digital and ecommerce delivery team that is responsible for technical project management, development and quality assurance
- Define delivery milestones, track progress, and regularly communicate results to the leadership stakeholders
- Develop long and short term resource plans
3
Skills For Digital Ecommerce Program Manager Resume
- Manage project budget and related expenses
- Evaluate software packages and implementation teams
- Negotiate managed services vendor contracts, rate and service level agreements for small to long term initiatives
- Identify and develop internal talent and succession plans
- Proactive, solutions-led approach
- Focus on Client needs
- Lead, Make Decisions, Organize, Analyze, Plan, Solve Problems
4
Skills For Tech Lead-digital Ecommerce Resume
- Teach and mentor team
- Recent experience developing eCommerce solutions in an agile development team including at least 1 years' recent experience operating in a Technical Team Lead role for a team developing eCommerce solutions
- Has delivered at least two eCommerce solutions, through to deployment and go-live
- Experience of working in a project-based environment, liaising with customers throughout the entire solution delivery lifecycle while managing their demands and expectations
- Drive and determination to continually learn new things and develop yourself into a world class digital developer
- Recent experience developing eCommerce solutions in an agile development team including at least 1 years' recent experience operating in a Senior Developer for a team developing eCommerce solutions
- Source, analyze and visualize data using a variety of tools and platforms as necessary, to tell the complete story
- Has delivered at least one eCommerce solution through to deployment and go-live
- Focus recommendations from analysis on actionable insights that can result in tangible changes to sales goals
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