Desk Attendant Resume Sample

4.9
8 votes

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Brennan Stracke
21568 Carroll Summit,  Boston, MA
+1 (555) 813 4413

Work Experience


Desk Attendant
05/2016 - PRESENT
San Francisco, CA
  • Standing/Sitting at a desk for extended periods of time
  • Walking throughout the property
  • Standing, Sitting at a desk for extended periods of time
  • Working at a computer throughout the shift (keyboard and mouse use)
  • Communicate information about the facility and related services to patrons
  • Oversee and schedule all rentals for the recreational facilities and collect forms, deposits and fees (if applicable), insurance requirements, etc., for each. Also make sure each reservation is recorded on the community's Connect calendar
  • Be knowledgeable of all Crossings Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all of the Phoenix Rules and Regulations and take appropriate action if any deviations are observed
Desk Attendant Float
08/2009 - 01/2016
Dallas, TX
  • Read all previous days logs/memos and stay informed of events happening at The Phoenix
  • Be knowledgeable of all of 1200 on the Mall Rules and Regulations and take appropriate action if any deviations are observed
  • Read all previous days logs/memos and stay informed of events happening at 1200 on the Mall
  • Be knowledgeable of all of the Carlyle Rules and Regulations and take appropriate action if any deviations are observed
  • Read all previous days logs/memos and stay informed of events happening at the Carlyle
  • Be knowledgeable of all of 510 Groveland Rules and Regulations and take appropriate action if any deviations are observed
  • Read all previous days logs/memos and stay informed of events happening at 510 Groveland
  • Be knowledgeable of all of River Towers Rules and Regulations and take appropriate action if any deviations are observed
  • Read all previous days logs/memos and stay informed of events happening at River Towers
RCC Info Desk Attendant
06/2005 - 04/2009
San Francisco, CA
  • Be knowledgeable of all of the 1200 on the Mall Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the LaRive Rules and Regulations and take appropriate action if any deviations are observed
  • Communicate any important issues to the Desk Attendant Supervisor or Community Manager
  • Be knowledgeable of the River Station Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the Loring Green East Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the 510 Groveland Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the Loring Green West Rules and Regulations and take appropriate action if any deviations are observed

Education


Lock Haven University of Pennsylvania
2001 - 2005
School's Degree in Library

Professional Skills


  • Address patron concerns, evaluate competing priorities, and identify solutions in complex situations to demonstrate critical thinking and problem solving skills
  • Proficient computer skills: Excel, Outlook and Word
  • Obtain waivers from any guests not having information on file. Upon check-out, inquire upon the guests’ experience and note all comments on the waiver
  • Strong quality orientation including attention to detail, accuracy, thoroughness, and objectivity
  • Complete collection maintenance tasks and appropriately apply library policies in order to demonstrate independence, initiative, and attention to detail
  • Some job related experience
  • Gather all vehicle information in guest parking (including the handicap stalls) information includes

How to write Desk Attendant Resume

Desk Attendant role is responsible for events, software, security, insurance, outlook, word, basic, compliance, media, education.
To write great resume for desk attendant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Desk Attendant Resume

The section contact information is important in your desk attendant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Desk Attendant Resume

The section work experience is an essential part of your desk attendant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous desk attendant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular desk attendant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Desk Attendant resume experience can include:

  • Read all previous days logs/memos and stay informed of events happening at Gallery Tower
  • Read all previous days logs/memos and stay informed of events happening at The Crossings
  • Read all previous days logs/memos and stay informed of events happening at Grant Park
  • Read all previous days logs/memos and stay informed of events happening at River Station
  • Monitor guest parking. Note any violations in log
  • Read previous logs/memos and stay informed of events happening at Legacy Lofts

Education on a Desk Attendant Resume

Make sure to make education a priority on your desk attendant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your desk attendant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Desk Attendant Resume

When listing skills on your desk attendant resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical desk attendant skills:

  • Expand their technology skills through learning the software necessary for library operations as well as identify, analyze, and solve technical problems with printers, photocopiers, and computers
  • Effectively communicate in a professional setting by teaching skills to others and conveying information to patrons and colleagues via phone, email, and in-person interactions
  • Establish valuable professional work practices such as effective time management, accountability, and the flexibility to work well under varying circumstances
  • Some customer service experience helpful
  • Read all previous days logs/memos and stay informed of events happening at Loring Green East
  • Demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all library patrons and colleagues (including across power dynamics)

List of Typical Skills For a Desk Attendant Resume

1

Skills For Service Desk Attendant Resume

  • Identify and articulate their skills, strengths, knowledge, and experiences as well as areas necessary for professional growth in order to actively work towards personal career goals
  • Check in members/guests into the facility by using the card reader
  • Provide information to members/guests regarding community center memberships, facilities, programs, schedules and services
  • Conduct prospective membership tours in a positive, energetic and professional manner. Inquire what their needs and expectations are, and make suggestions of resources that best align with those needs and make notes of the discussion on their survey
  • Security and Camera Monitoring Equipment
  • Background in providing administrative services
  • Current Healthcare Provider BLS certification, which includes AED (automated external defibrillator) training
  • Be knowledgeable of all of Loring Green East Rules and Regulations and take appropriate action if any deviations are observed
  • Provide accurate housing information
2

Skills For Desk Attendant Float Resume

  • Understand and fully comprehend the community center emergency manual
  • Assess and treat injuries when appropriate
  • Contact 911 when deemed necessary
  • Computer, keyboard, printer, etc
  • Uphold facility policies and follow facility procedures
3

Skills For Information Desk Attendant Resume

  • Hear from 20 ft away and over the phone, speak English fluently, able to accurately count US currency
  • Computer data entry, basic Microsoft word and Excel
  • Be knowledgeable of the Kenzington Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the Bridgewater Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all Gallery Tower Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all The Carlyle Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all of Centre Village Rules and Regulations and take appropriate action if any deviations are observed
4

Skills For Lafortune Information Desk Attendant Resume

  • Assess all situations accordingly and contact Managers on call when necessary
  • Be knowledgeable of the Gallery Tower Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the Riverviwe Tower Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the Skyscape Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the Phoenix Groveland Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of the Carlyle Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all The Crossings Rules and Regulations and take appropriate action if any deviations are observed
5

Skills For RCC Info Desk Attendant Resume

  • Be knowledgeable of the Lake Point Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all Grant Park Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all River Station Rules and Regulations and take appropriate action if any deviations are observed
  • Communicate any important issues to the Desk Attendant Supervisor and Community Manager
  • Assess all situations accordingly and contact On Call Managers when necessary
  • Be knowledgeable of all 510 Groveland Rules and Regulations and take appropriate action if any deviations are observed
  • Be knowledgeable of all Lake Point Rules and Regulations and take appropriate action if any deviations are observed
6

Skills For Desk Attendant Resume

  • Be knowledgeable of the Legacy Lofts Rules and Regulations and take appropriate action if any deviations are observed
  • Answer the phone and take messages
  • Greet all people who enter the office
  • Distribute resident packages
  • Respond to email inquiries
7

Skills For Service Desk Attendant Resume

  • Maintain an open, flexible schedule
  • Lift at least 50 lbs. without assistance
  • File electronic communications
  • Assist staff members

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