Data Quality Manager Resume Sample

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Armand Haley
73992 Kitty View,  Phoenix,  AZ
+1 (555) 375 0538

Work Experience


Data Quality Manager
02/2018 - PRESENT
Philadelphia, PA
  • Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Develops and applies deep customer knowledge and intimacy to develop and deliver products, services, and interactions that provide value beyond expectations. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience
  • Assist medical center & Reg’l leadership in the development & implementation of policies & procedures for operational processes & encounter charge/data capture
  • Participate in DQM, Chief &/or Reg’l Committees, MD Liaison, & Charge Capture meetings, initiatives & tasks as requested
  • Collaborate w/Nat’l Compliance Office, KP Health Connect (KPHC), long term support,& physician champion workgroups to resolve local coding & compliance issues
  • Develop project plans and team responsibilities
  • Fixing data issues: 60% development, 40% data analysis of root causes
  • Work with the management team and contribute to the development and implementation of department strategies
  • Contribute significantly in long-term planning, including taking initiative geared toward operational excellence
Information & Data Quality Manager
12/2011 - 01/2018
Los Angeles, CA
  • Drive initiatives in the team that contribute to long-term development of quality services
  • Improve the operational systems and processes in support of organizations goals specifically, support better management reporting, information flow and management, business process and development of controls
  • Manage and increase the effectiveness and efficiency of company services through improvements to each function as well as coordination and communication between IT, support and business areas
  • Participates in ensuring that for defined Critical Data, a ‘Remediation’ framework is applied for the APAC perimeter whereby
  • Responsible for the management of electronic orders (CPOE) and documentation templates (PDOC) that do not flow from Meditech to HPF as intended by the Advanced Clinicals workflow
  • Develop, refine, and manage data quality success metrics and Key Performance Indicators (KPI’s)
  • An experienced data quality manager in a large organisation, with a strong track record of driving beneficial business improvements
Coordinator of Clinical Applications Data Quality Manager
06/2009 - 11/2011
Boston, MA
  • Confident engaging at all levels of the organisation with good stakeholder management skills to generate alignment across customers
  • A driver of change, one who relishes the opportunity to develop a new team within a dynamic and complex organisation
  • Existing knowledge of the facility’s clinical/operational processes, challenges and Meditech environment
  • Support and lead statistical analysis, develop descriptive and predictive models for consumer behavior, utilize statistical techniques such as cluster analysis, regression modeling and correspondence analysis, factor analysis and perform data mining
  • Collaborate with subject matter experts to conduct analyses for use in our published research
  • Create proprietary data frameworks that help clients make data-driven business decisions
  • Ensure best practices in data communication and representation through formal trainings and strategic partnership with other teams in the Forrester ecosystem
  • Assist in design, data processing, cleaning, and analysis for custom surveys

Education


Warren National University
2004 - 2009
Bachelor's Degree in Computer Science

Professional Skills


  • Strong people manager skills equating to high performing team
  • Strong technical skills, including SQL, database management, etc
  • Advanced IT skills and recent experiences of using BI tools (e.g. SQL or Business Objects)
  • Excellent interpersonal skills, especially with executive level customers and partners, as well as, internal and external contacts
  • Strong negotiations and communications skills
  • Strong analytical skills with the ability to manipulate and understand data
  • Previous leadership experience and IT& S/Nursing Informatics Experience

How to write Data Quality Manager Resume

Data Quality Manager role is responsible for analytical, auditing, database, automation, microsoft, analytics, excel, design, coding, reporting.
To write great resume for data quality manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Data Quality Manager Resume

The section contact information is important in your data quality manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Data Quality Manager Resume

The section work experience is an essential part of your data quality manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous data quality manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular data quality manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Data Quality Manager resume experience can include:

  • Project Management skills, ability to work on multiple analytics projects and deliverables at the same time and work effectively in a team environment
  • Excellent oral and written communication skills, including the ability to present complex findings to non-technical audiences
  • Resilience to respond quickly and effectively to data incidents as and when they arise on an ad-hoc basis
  • Demonstrated ability to establish and build strong relationships across a broad
  • Prior experience with Master Data Management tool deployments such as Stibo, BackOffice, or other comparable tools
  • Prior experience with ETL tools

Education on a Data Quality Manager Resume

Make sure to make education a priority on your data quality manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your data quality manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Data Quality Manager Resume

When listing skills on your data quality manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical data quality manager skills:

  • Proven experience of using a thorough, data-driven approach to solve business problems; with strong commercial awareness
  • Strong organisation and planning skills with the ability to work under pressure
  • Good interpersonal, collaboration and influencing skills
  • Strong experience of using Excel for data management and manipulation
  • Banking experience with experience in team management positions
  • Demonstrated experience with supporting an analytic data environment

List of Typical Experience For a Data Quality Manager Resume

1

Experience For Information & Data Quality Manager Resume

  • Excellent verbal and written communication skills to be able to present to a target audience
  • Good organizational skills with the ability to work to deadlines and manage the delivery of multiple projects concurrently
  • Demonstrated experience in delivering business intelligence focused reports, dashboards, visualizations (tableau, MicroStrategy)
  • Intermediate Microsoft Office skills; MSAccess, Excel, and Wor
  • Good experience with SAP in a Sales context
  • Solid understanding of SAS
  • Develop strong relationships within the organization to continually provide data capture strategy, process improvements and thought leadership to teams
  • Hands-on experience implementing enterprise data quality program and Master Data Management (MDM) solutions
2

Experience For Arity Data Quality Manager Resume

  • Supervises departmental personnel in a manner staff achieve their potential as members of an effective team
  • Verify/validate data requests before and after completion
  • Validate that the business requirements related to data quality are complete, consistent, concise, and achievable
  • SAP ERP: experienced user
  • Microsoft Office: experienced user
  • Investigation and validation of data
  • Undertake production data quality monitoring to identify quality issues, and perform root cause and source data error analysis to determine their priority
3

Experience For Coordinator of Clinical Applications Data Quality Manager Resume

  • Strong command of business English, both written and verbal
  • Business System Analyst Experience in 2 or more SAP modules
  • Strong HTML, SQL, Python, JavaScript knowledge
  • Expert level experience with MS Suite of applications (Word, Excel, PowerPoint, Visio, etc.)
  • Workflow Design experience
4

Experience For Operations Data Quality Manager Resume

  • Experience in a team environment
  • Results oriented; effective as both a team member and manager
  • Successfully deliver on multiple priorities with high quality deliverables
  • At least one year Management experience
  • Previous experience with Microsoft Power BI
  • Working closely with the Market Research Manager, Data Analyst, Market Intelligence teams in the regions and the wider Global Marketing team
  • Ensuring KPI s are in place and understood and used
5

Experience For Advanced Clinicals RN Data Quality Manager Resume

  • Engaging with data stewards, end users and applications owners to quantify the impact of DQ issues and establish root cause
  • Explore new and third party sources of data and develop analytic methodologies to enhance Forrester’s data offering
  • Rapid product development and client focused Beta development, including batch services, predictive models and insight tools
  • Coordinates with data modelers, integration developers and DBAs implementing the solution
  • Work with Sales and IT to enhance the reporting from external and internal systems and sources
  • To support the Chief Quality Officer in overseeing quality process in the relevant tasked areas
  • This is seen as a SME role working with the CQO and Product Manager
  • To support and maintain the quality process working closely with the regions
6

Experience For IT Data Quality Manager Resume

  • Support undertaking continuous assessments with current third party suppliers
  • Provide assurance to business teams using GDW data
  • Responsible for the setup and implementation of the Data Issue Management Framework, Data Quality Framework, and the Data Quality Measurement Reporting
  • Attention to detail, important to monitor and audit solution processing services
  • Provide training appropriate to expertise level to other personnel and internal customers as required
  • Data monitoring and Control
  • A sound understanding of IT, Process and Data landscape
  • Expertise in building data architectures and data flow diagrams, both current and future state
7

Experience For RN Data Quality Manager Resume

  • Broad understanding of SAP standard info types and their relationships
  • Capable of identifying appropriate KPI’s to measure progress and health of enterprise data quality
  • Intermediate understanding of DSP, DMPs, Display Verification and Data Layers
  • Lead and manage team in executing on enterprise initiatives
  • Basic understanding of logical data architecture
  • Project leadership or managing DQ initiatives or teams
  • Produce deliverables such as PowerPoint presentations and Forrester reports
  • Provide sales support to help translate client needs to project and analytical ideas
  • Lead implementation of Data Quality Framework based on ANZO Data Strategy
8

Experience For Data Quality Manager / Master Trainer Resume

  • Lead the development, application and monitoring of data quality standards and targets in alignment with Group Data Strategy & Governance Framework and ISO 8000 standard
  • Engage Data Stewards Community and other IT and Business stakeholders to define business impact of poor data quality in terms of cost, revenue and risk implications
  • Align Data Quality program priorities to company’s strategy and business requirements
  • Develop Data quality standards and targets to address the risks associated with poor data quality
  • Design and build DQ Dashboard and capability to drill down to individual user level
  • Data manipulation, load and automation
9

Experience For Global Data Quality Manager Resume

  • Provides direction, collaborates and implements solutions that ensure seamless integration of new processes
  • Collaborate with key leaders and innovation team members to effectively communicate, drive alignment and understanding, and assess the impact to current processes or utilization of technology enhancements
  • Leads educations and training sessions across teams
  • Constant pursuit of tools and new technologies to continuously improve our measurement capabilities in the ever changing digital ecosphere
  • Serves as a role model and mentor within the Measurement Operations department and the organization at large
10

Experience For Risk Data Quality Manager Resume

  • Define the scope and priorities for developing, deploying and/or improving data quality standards, policies, and processes to enhance the quality and completeness of the organization’s data. Work with Data Governance management and Data Governance leaders across the business units to oversee their enforcement
  • Define key risk indicators for data quality and ensure compliance with data related policies, roles and responsibilities and standards
  • Maintain overall accountability for the Company’s Data Quality program, inclusive of communication, stakeholder involvement, metrics and reporting, working group activities, conveying business value recognized through governance-facilitated activities
  • Serve as single point of contact into the Data Management Team for senior management, lines of business, corporate functions, and Data Governance Leaders for data quality issues
  • Collaborate with Data Governance Leaders across the enterprise to modify or implement new repeatable and reliable businesses processes to improve and sustain effective data governance resulting in improved quality and consistency of data used to drive key business decisions
  • Help ensure the First American’s data quality goals and objectives are clearly understood by data producers, data consumers and technology enablers

List of Typical Skills For a Data Quality Manager Resume

1

Skills For Information & Data Quality Manager Resume

  • Understanding how the design of and detail of business processes impact DQ, being able to identify and articulate data quality gaps, risks and opportunities relevant to the change programmes in scope of the Group Data Management Policy
  • Expertise in coding (SAS, SQL, Python, or Spark) and MS Office Suite to include: Excel (Advanced-level skills) and Visio
  • Team player able to work effectively at all levels of an organization with the ability to influence others to move forward; Opportunity seeker
  • Hosting Bi Monthly working groups to agree priority actions and monitor progress of remediation's
  • Some experience / knowledge of analytics and predictive modelling including propensity modelling, classifiers, segmentation
  • A strong aptitude for programming; comfortable working with new tools and exploring different approaches
  • Experience with a range of developing/scripting languages including some of Python and/or R, Shell
  • Experience managing direct reports or leading project teams
  • Experience with a range of developing/scripting languages : Java, Shell, awk
2

Skills For Arity Data Quality Manager Resume

  • A good understanding of current data quality techniques and principles with knowledge of emerging technologies
  • Experience of introducing & governing metrics and quality targets within a data team
  • Demonstrable experience of susing and cleaning data for objective-oriented analysis
  • Experience leading queries and fixing data issues
  • Capable of managing a varied workload with differing priorities
  • Experience in an office environment managing and driving the performance of a team
  • Experience of using SAP CRM or other CRM systems
3

Skills For Coordinator of Clinical Applications Data Quality Manager Resume

  • Experience of using the Qualtrics survey and panel tool
  • Some experience using statistical packages such as R, Python, SPSS, or SAS
  • Experience in reporting and analytics tools such as Web Business Intelligence ( Webi ), Lumira, and Tableau
  • Experience designing master data standards that support internal data architecture
  • Experience designing master data standards that enable or enhance system functionality within various SAP modules
4

Skills For Operations Data Quality Manager Resume

  • Proven ability to meet deadlines, while simultaneously working on multiple projects
  • Experience of working in a data or analytical environment to produce insight that is used to derive commercial value
  • Valid Virginia nursing license
  • Experience of implementing a data quality strategy
  • Experience working in business analysis or a functional support role would be advantageous
  • Experience of working as a project manager and/or data management
  • Previous experience of working in Customer Service environment or with similar tasks
  • Experience with various data profiling and data quality documentation techniques and standards
  • Marketing technology experience primarily focused on digital
5

Skills For Advanced Clinicals RN Data Quality Manager Resume

  • Proactive organisation and prioritisation of own work
  • Ensure processes are in place to detect, correct, and prevent invalid data values
  • Follow-up consolidation of feeds and data in Group Systems
  • Demonstrated ability to communicate with clients and internal stakeholders – providing status
  • Demonstrable experience with Big Data solutions, Data Quality in particular
  • Previous experience in Data Quality issue remediation and identification
  • Experience in a data science/financial/consumer/management industry
  • Experience in either business analyst, project management or internal controls / operational risk role
  • Experience in an analytical role
6

Skills For IT Data Quality Manager Resume

  • Experience in a people management role
  • Maturing our Hadoop-based infrastructure as a platform for analytics and batch processing
  • Assessing and adopting new data tools within the Hadoop ecosystem
  • Establishing the data integrity auditing process
  • Supporting issue resolution activity
7

Skills For RN Data Quality Manager Resume

  • Managing unsigned PDOC notes concurrently
  • Managing incorrectly signed and rejected orders in Meditech concurrently and post discharge
  • Collaborating with providers and HIM to collaborate for resolutions at the source of data quality issues
  • Developing and administer Enterprise Data Glossary
  • Provisioning, management and assurance of DQ rules and controls striving for continuous improvement in the design and deployment of DQ controls and rules
8

Skills For Data Quality Manager / Master Trainer Resume

  • In depth knowledge of database design/data warehousing including structuring data for analytics and batch processing
  • Capable of authoring and editing regular expressions for pattern matching and data cleanup
  • A flair for analysing and interpreting complex information and producing it in a clear and concise format
  • Understanding, designing and implementing data quality standards that enable well-integrated transactional, collaborative and analytical systems
  • Co-ordination, monitoring & publishing of the Group’s DQ dashboard and top DQ issues
  • Provisioning, management and assurance of the repository for DQ rules and controls striving for continuous improvement in the design and deployment of DQ controls and rules
  • Acting as a source of expertise for data quality across the Group, supporting DQ consultancy activities within change programmes developing an integrated model approach to track and measure DQ improvement through change lifecycle
  • Engaging with data owners and application owners to agree tactical and strategic remediation of DQ root causes, agreeing approach, scope, tracking and oversight of DQ issues through to resolution
9

Skills For Global Data Quality Manager Resume

  • Defining and developing Enterprise DQ platform capabilities, tools and templates / training providing coaching to business teams on DQ methodologies and techniques
  • Building relationships with stakeholders and be part of a growing network of data specialists that champion DQ improvements and consistency across business units and within source systems
  • Expertise in working on multiple data sources including AWS, Netezza, Oracle, Hadoop, flat data files, and web-based interfaces
  • Deliver on the organizational data strategy by creating and implementing data governance frameworks and measurement design documents
  • Assist project manager in defining data cleansing rules
10

Skills For Risk Data Quality Manager Resume

  • Comprehensive understanding of how data can support the overall service to customers and delivery of the Group’s business objectives
  • Develop a dynamic understanding of client environment, processes and requirements to support data driven culture
  • Utilize existing software packages to develop data analytics engines
  • Assess data in existing data repositories to determine data quality
  • Participate in engagement management activities such status reporting and funds management

List of Typical Responsibilities For a Data Quality Manager Resume

1

Responsibilities For Information & Data Quality Manager Resume

  • Coordinate resolution of data quality and/or completeness issues across the enterprise, resulting in improved reporting and analytic capabilities. Drive impact analysis for data-related issues to understand the risk to the organization and serve as conduit between business units and Technology to successfully execute remediation plans
  • Owns maintenance of master data reference tables to provide consistency to users for key data hierarchies and attributes. Work closely with Enterprise Data Architect to ensure changes are appropriately synchronized with the metadata strategy and logical data model
  • Drive development and monitoring of data quality and exception reporting across key data focus areas, primarily critical data elements used for regulatory reporting, capital planning and customer segmentation. Ensure appropriate responsibility and ownership for remediation is established
  • Verify/validate data provided by the business in a complex spreadsheet for Accuracy
  • Reporting to Global Head of Marketing Intelligence
  • Acting as a source of expertise for data quality, supporting DQ consultancy activities within change for the applications we own
  • Managing unsigned orders in Meditech concurrently and post discharge
  • Manage Team allocation, including use of LanDesk Ticket system
2

Responsibilities For Arity Data Quality Manager Resume

  • Assist Enterprise Information Management team in profiling data
  • Document and present profiling results
  • Develops processes to streamline data quality measurement, monitoring and remediation across Mylan’s lines of business and enterprise data flows
  • Promote an environment that supports diversity and reflects the First American
  • Maintain First American internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
3

Responsibilities For Coordinator of Clinical Applications Data Quality Manager Resume

  • Management (local and global)
  • Assists the Director of in the continual assessment and improvement of the department's performance through monitoring and advancement of nursing quality and patient safety. Compiles and analyzes data in a systematic method that effectively identifies opportunities and measures improvement
  • Pursues own professional growth through continuing education, participation in a professional organization and in-services
  • Add/ Change/ Delete new Products/Articles in Multiple ERP systems as well as other external systems based on source data provided
  • Create and update Attribute values across multiple systems
4

Responsibilities For Operations Data Quality Manager Resume

  • Additions and updates to the SAP Article Master for enterprise
  • Maintain and create DQ metrics and measures for Team Accuracy, completeness etc
  • Special Projects if assigned
  • Define, maintain and communicate Data Quality practice, objectives, frameworks and guidelines
  • Develop Data Quality strategies and road maps
  • Analyze data sources and targets
  • Define data flows and dependencies
  • Produce detailed integration specifications, typically as source-to-target mappings, consistent with the high-level integration design specifications
  • Collaborate with the business analyst and integration designer to resolve gaps between the business requirements and integration design specifications and ensue these decisions are documented
5

Responsibilities For Advanced Clinicals RN Data Quality Manager Resume

  • Ensure alignment with business, solution and information architecture, data governance, and overall enterprise information strategies
  • Experience with various aspects of Information Management at the enterprise level (data governance, data quality, master data management, information life cycle, etc.)
  • Familiarity with business intelligence, data warehousing, relational database management systems and other data structures
  • Support the enhancement of existing systems, the links between systems, data feeds onto Macmillan and distributor websites, and the introduction of new systems
  • Vendor and technology agnostic
  • Extract and manage data from a variety of internal and external sources, including the global CRM system, the title management system, the covers portal and the customer survey tool
  • Identify, analyse, and interpret trends or patterns in complex data sets, which can then be presented as data trends and patterns to senior level management
  • Maintain, update and enhance data sets. Take responsibility for the integrity and accuracy of extracted data and reports
  • Develop and implement a cross-functional plan to improve data quality in key areas
6

Responsibilities For IT Data Quality Manager Resume

  • Support the Global Head of Market Intelligence to integrate data insight into Macmillan Education’s core processes. Represent analytics at meetings as needed
  • Provide technical and non-technical guidance to standards for key business data definitions rules, lineage, data lifecycle, data management, data capture/tagging, and reporting
  • Perform the day-to-day activities for data governance lifecycle functions to ensure alignment with data, records, policies, standards, and facilitate the third-party tag pixel/code process
  • Provide guidance and best practices to the development of monitoring dashboards/reports for data quality to ensure the accuracy and quality of data through all upstream and downstream data channels
  • Plan and organize the assessments and data integrity gap analysis by partnering with stakeholders including analytics, business, and technology stakeholders to identify and document critical data elements, including metadata, lineage and business rules
  • Acquire and provide to governance analysts in-depth knowledge of enterprise data, including its purpose and uses; this includes data profiling against potential enterprise sources of data to understand the data's content, completeness, quality, and meaning
7

Responsibilities For RN Data Quality Manager Resume

  • Provide guidance and best practices to governance analysts in the enhancement of enterprise data policies, standards, and processes including preparing written analysis, present findings, and provide recommendations
  • Plans and prioritize work with process and system owners to research and resolve the root cause(s) of enterprise data quality issues through in-depth data quality analysis and develop data quality monitoring tools
  • Participate in interdisciplinary support teams
  • Reduce duplicate accounts in SAP and Salesforce in prep for 1 ERP migration
  • Improve and maintain customer master data in key systems
  • Identify, investigate and resolve data quality issues
  • Fulfil job responsibilities aligned with given KPI's
  • Liaise with key stakeholders to help generate customer loyalty and develop new opportunities
8

Responsibilities For Data Quality Manager / Master Trainer Resume

  • Open to development and improvements to ensure best in class performance
  • To support the expansion of the ‘quality suite’ functionality
  • This includes cost assessments, alignment and ROI of current tools / techniques
  • Work with assigned regional ‘quality’ contacts
  • To monitor and comment on the impact of the ‘quality measures&#8217
  • To help build and monitor a log for ‘quality’ issues from clients (and internal business)
  • Assign ‘issue’ to relevant individual / teams
  • Help support on ‘continuous improvement’ as a result of the issue outcome
  • How do we drive the number of queries down?
9

Responsibilities For Global Data Quality Manager Resume

  • What are the root causes?
  • To help support CQO with investigation and launch of new initiatives in the quality area and how to maintain across source / dev ice / business
  • Review new tools / techniques and associated ROI
  • Work with Product group (and directly with Technology) to design solutions
  • Deliver key messages to Data Senior Management Team
  • In project management / project direction
  • Current Licensure in the State of Colorado as a Registered Professional Nurse (RN)
  • One to three years of analytics experience, preferably in market research. Candidates typically come from market research, customer intelligence, or analytic departments
10

Responsibilities For Risk Data Quality Manager Resume

  • Experience with advanced statistical analysis including but not limited to regression modeling, conjoint analysis, factor analysis and cluster analysis. Enthusiasm to expand your analytical skillset
  • Facilitate discussions and build consensus to achieve holistically beneficial outcomes
  • Data visualization software: TIBCO Spotfire, Tableau
  • Understand concepts of data exchange between systems and articulate that functionality into system designs
  • Creative problem solver with the ability to think about both practical and visionary uses of available data
  • Expert level knowledge of DoubleClick Campaign Manager, Adobe Site Catalyst/Analytics, Tag managers (i.e. Google Tag Manager, Ensighten)
  • Proficient with big data tools such as Hadoop and Spark
  • Effective leadership experience, including ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under position’s supervision and work ethically and with integrity

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