Consultant Business Analyst Resume Sample

5.0
9 votes
Katharina Wilkinson
305 Jacklyn Tunnel,  Philadelphia, PA
+1 (555) 498 8607

Work Experience


Senior Consultant, Business Analyst
05/2015 - PRESENT
Dallas, TX
  • Full life-cycle software solution experience using object-oriented technologies, including requirements gathering, development and testing
  • Provides project team with ideas and approaches to determine and analyze project risks, alternatives, and plan development to mitigate those risks
  • Directs and coordinates overall work of Business Analyst team members as they collect, document, analyze, verify, communicate, and test business solutions
  • Continually demonstrates expertise with IS methodologies and processes (i.e. Project Life Cycle, System Development Life Cycle and IS Change Management process)
  • Encourages project team members to follow Kindred IS methodologies and processes
  • Provides feedback to manager on departmental personnel accomplishments and successes with project contributions
  • Extensive knowledge of salesforce.com sales and service desk function and processes
Consultant Business Analyst
05/2008 - 01/2015
Houston, TX
  • Knowledge of salesforce.com administration and configuration
  • Contact Center experience with IVR, Web Chat, and web interfaces
  • Verbal and written communication skills, ability to create effective requirements documents and review them with key project stakeholders at multiple levels of the organisation
  • Great knowledge of IT processes and willingness to constantly update knowledge
  • Exhibit good knowledge of Microsoft Office, Excel, and other applications
  • Collaborate with Business Owners as lead technical liaison on a wide range of agile projects
  • Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions
RPA Consultant / Business Analyst
04/2001 - 02/2008
Phoenix, AZ
  • Work closely with system analysts, developers and requesters identifying data and functional requirements in the design of new/enhanced systems
  • Lead the formal business and functional requirements walks with pre-identified impacted teams
  • Provide advanced business knowledge and technical support for business requirements development
  • Coordinate and participate in review of revisions, enhancements, testing strategy, and documentation
  • Ensure knowledge transfers are conducted with key internal stakeholders (Customer Integration, Go to Market, Service Management)
  • Prepare and/or present documentation of business/technical presentations
  • Assist in overall project plan; incorporating costs and tasks from the various components; ensuring a successful and timely project implementation while ensuring methodology compliance; documenting problem areas and coordinating resolutions; reporting to management as necessary and investigating/researching MasterCard or industry business/technical process

Education


University of Pittsburgh
1997 - 2001
Engineer's Degree in Related Field

Professional Skills


  • Demonstrates excellent communication skills, including verbal written and active listening
  • Strong communication skills with multiple stakeholders with ability to drive process alignment
  • Strong communication skillswith multiple stakeholders with ability to drive process alignment
  • Excellent skills in working with internal and external clients
  • Excellent skills in requirement gathering
  • Excellent skills in requirement creation
  • Excellent skills in Microsoft Access and Excel

How to write Consultant Business Analyst Resume

Consultant Business Analyst role is responsible for research, multimedia, mainframe, finance, training, integration, security, java, payroll, architecture.
To write great resume for consultant business analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Consultant Business Analyst Resume

The section contact information is important in your consultant business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Consultant Business Analyst Resume

The section work experience is an essential part of your consultant business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consultant business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consultant business analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Consultant Business Analyst resume experience can include:

  • Define requirements in accordance with SDLC, management and project/product scope. Ensure problem statements and objectives are clearly defined. Ensure requirements are aligned to project scope, objectives and strategies
  • Leads elicitation sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, and business models with various functional business teams, and IT teams
  • Demonstrate excellent listening, communication, and facilitation skills
  • Participate and provide validation support during FDA Computer Software Validation activities
  • Be proactive and eager to develop business understanding and grow professional skills
  • Above average skills in testing methodologies

Education on a Consultant Business Analyst Resume

Make sure to make education a priority on your consultant business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consultant business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Consultant Business Analyst Resume

When listing skills on your consultant business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical consultant business analyst skills:

  • Demonstrated ability to work effectively and efficiently in a team setting
  • Demonstrated ability to understand complex systems and communicate effectively with the technical teams
  • Proactively developing or enhancing skills and sharing knowledge
  • Experience gathering / validating business and system requirements with project stakeholders
  • Support a dedicated delivery team in combining unparalleled data assets, primary market research and consultative problem-solving skills
  • Able to work willingly and effectively with others in a Nordic organization for clients in Nordics

List of Typical Experience For a Consultant Business Analyst Resume

1

Experience For Consultant, Business Analyst Resume

  • Your exceptional inter-personal and communication skills including written, verbal and technology illustrations
  • Experience in development of policies, procedures and providing training/ support to end users is required
  • Your extensive experience working with data analysis, migration, modeling and Alteryx and Tableau data visualization tools
  • Hands on experience working with PLM systems for 8-10 years
  • Talk with business report end-users to validate reporting needs
  • Experience with gathering and documenting user functional requirements is recommended
  • Audit the effectiveness of the ‘requirements management process’ on large projects or programmes and recommend improvements
  • Visualizing and assisting in determining processes to enhance company performance
2

Experience For RPA Consultant / Business Analyst Resume

  • Lead user acceptance activities by coordinating with functional teams, development teams, and project managers
  • Participate and provide functional leadership during Product PLM Roadmap sessions
  • Work closely with analysts, developers and requesters identifying data and functional requirements in the design of new/enhanced systems
  • Craft new requirement that efficiently meet the business group’s reporting needs, in the spirit of ‘business intelligence&#8217
  • Translate legacy rules into new platform’s business rules and provide as input to developers in setting up new system
  • Work closely with Test Management to ensure that requirements support ‘requirements based testing’ and that suitable test strategy and plans are in place
  • Back-office support in business consulting engagements for global clients
  • Collect and analyze market data and information on key players in the multimedia market using primary and secondary sources of information
  • Telecommunication billing standards
3

Experience For Technical Consultant / Business Analyst Resume

  • Provide Level 2 RUN support for Oracle Agile PLM application
  • Manage timely resolution of Level 2 incidents by working with functional teams to understand the root cause of an incident. Work with business and IT teams to classify an incident as either a bug or an enhancement. Work with business and IT teams to help prioritize the bugs and enhancements funnel
  • Document, and maintain IT PLM support process and policies. Provide PLM application training to end users
  • Manage configuration changes in Oracle Agile Admin client under guidance from PLM IT Solution Architect and implementation partners
  • Understanding if how a Medical Device product life cycle is managed in a PLM application, including managing change requests, change orders, BOM/DMR, documents, and integration with ERP systems
  • Experience with providing basic RUN support including training support is required
  • Lead a team of talented developers and analysts to develop high performance, high volume Java fraud management applications
4

Experience For Consultant / Business Analyst Resume

  • Facilitate and lead JAD sessions and review sessions of technical requirements/stories
  • Talk with business owners of the reports to gather their business process for report creation
  • Help drive any defect or open question that arise through the SDLC phase
  • Work with developer to obtain legacy platform’s business logic/rules/data model
  • Run mock ups for payroll & other HCM scenarios as necessary, present to client and iterate till client’s approval is obtained for the migration and the new platform
  • Lead the show and tell to the business SME’s/Product owners and Project sponsor
5

Experience For IT Process Consultant / Business Analyst Resume

  • Participate in requirement sessions and document processes (method and procedures) as articulated by the project stakeholders
  • Help facilitate discovery sessions, review sessions and follow-up breakout session as directed
  • Support all phases of the discovery process and work with the team to accomplish establish objectives
  • Proficient in Microsoft Office suite, Visio and OneNote
  • Interfaces are not well documented or documented at all
  • Assimilate information rapidly
6

Experience For Senior Consultant, Business Analyst Resume

  • Conduct thorough qualitative and quantitative market research in the healthcare industry
  • Support the review and analysis of client requirements or problems and assist in the development of proposals of cost effective solutions that ensure profitability and high client satisfaction
  • Broad knowledge and experience with SQL
  • Demonstrated ability to design financial reports and outputs
  • Demonstrated ability to be extremely detail oriented
  • Demonstrated ability to work on multiple requirements/project simultaneously
  • Work with development teams, software architects, product management, and external groups to ensure a clear understanding of business needs, the software application context and the solution proposed
  • Proven ability in leading analysis activity, both on behalf of and within the Analysis team, with particular focus on eliciting the true requirements in early engagement with the business stakeholders and proposing the optimum solution to deliver business value
7

Experience For Principal Consultant Business Analyst Resume

  • Able to build effective relationships with stakeholders
  • An expert in one or more skill areas relevant to the AIM team’s capabilities
  • Experience & exposure to Telecom Domain / Industry
  • Strong understanding of software methodologies including agile and waterfall
  • Customer is a large, international travel industry company
  • Accountable for deliverables within work packages
  • Showcase operational performance within the business structure and present findings and research to leadership
  • Deep dive technically and assess technical processes and procedures and perform analysis
  • Find opportunity for process improvement and create a proactive work stream that reviews the data and work flow
8

Experience For Salesforce Consultant / Business Analyst Resume

  • Determine the breakdown and where the opportunity for process optimization can positively impact process change is to better the process
  • Perform research work on innovation trends
  • Assist senior consultants in the development of business models and scenarios (e.g. for new market entry, product launch, partnerships and alliances, etc.)
  • Formalize output into documents and presentations under the supervision of senior consultants
  • High interest in qualitative and quantitative data analysis and interpretation of results
  • A customer-oriented personality with positive drive and a pragmatic, innovative approach
  • High level of computer literacy (Excel/ PowerPoint) and internet research capabilities
  • Contract length to March 2016
9

Experience For Specialized Consultant Business Analyst Resume

  • 10 days’ notice period
  • Business analysis experience in an MVNO environment (e.g., Cable MSO, Telco, Cellular, Satellite) in one or more: BSS/OSS functional operations, Customer Operations, Billing, Order Management, Financial Operations, Product Management, Marketing Sales and Retail, Mobile Network Operations or Mobile IT
  • Proficient in Microsoft Word, Excel, Visio, PowerPoint, UML
  • Database and SQL knowledge desired
  • Familiarity with SDLC and their artifacts
  • Manages and leads multiple projects and initiatives within a fast-paced, corporate and global communications environment
10

Experience For Senior Consultant / Business Analyst Resume

  • Familiarity with SDLC and their artifacts (Waterfall and Agile)
  • Your ability to partner with business stakeholders, understand the business being served and apply insights and solutions that enable the business to successfully achieve its’ goals and objectives
  • Your ability to exemplify and promote a data driven culture
  • Your ability to apply process improvement methodologies to determine improvement opportunities
  • Corporate and social responsibility (CSR) events
  • Interfacing with Business stakeholders / Partners to gather techno-functional requirements and perform scoping, feasibility analysis, BRD creation,impact assessment and creating functional test cases document

List of Typical Skills For a Consultant Business Analyst Resume

1

Skills For Consultant, Business Analyst Resume

  • Ambitious and willingness to learn and develop professional skills
  • Prior Business, Analyst, Systems Analyst or Project Management experience required
  • Able to write and speak a high standard of grammatically correct English and Danish. Fluent language skills in Swedish or Norwegian nice to have
  • Supporting PI prioritized scrum projects to provide data and measurement around use cases and realized results
  • Promoting a data driven culture for clarity, transparency & accountability to help identify and prioritize performance, process and execution related issues
2

Skills For RPA Consultant / Business Analyst Resume

  • Experience developing/supporting digital marketing applications
  • Related experience in healthcare consulting or marketing/business analysis role
  • Demonstrated ability to apply business intelligence concepts in a data/reporting setting
  • Strong fundamentals in project management, specifically using agile methodology
  • Strong knowledge of Visualization UI / UX / Design principlesusing QlikSense & Qlikview
  • Previous experience of working within ‘IT enabled’ business change projects would be beneficial
  • Experience with hosting migrations
  • Demonstrated ability to think outside to box and devise creative solutions – lateral thinking
3

Skills For Technical Consultant / Business Analyst Resume

  • Proven capacity to balance your work across multiple projects/work streams while still meeting deadlines
  • Detail oriented with experience preparing business correspondence that is coherent, grammatically correct, and professional
  • Proven ability to work with engineering and operations teams
  • Telecommunication billing experience (ICOM, CMS and/or Netcracker)
  • Experience in data analysis, data management and data integration
4

Skills For Consultant / Business Analyst Resume

  • Strong interest in working within the healthcare industry
  • Fast learner and able to manage multiple projects, juggle priorities and deliver on tight deadlines
  • Strong communication, organizational, and in depth knowledge of IT policies and practices are required to excel
  • Handle and prioritize multiple activities
  • Experience with content management solutions such as AEM, SiteCore, EpiServer, etc
  • Experience with content management solutions such as AEM, Bright cove
  • Demonstrated ability to actively report on current progress, along with discovered issues/risks
  • Proven ability to analyse software requirements, model business processes/workflows, and align software requirements to business strategy
5

Skills For IT Process Consultant / Business Analyst Resume

  • (Highly desirable) Finance or Payment Industry experience
  • (Desirable) eCommerce and/or ePOS payment gateway experience
  • Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy
  • Able to negotiate requirements and build effective relationships with key stakeholders
  • Finance or Payment Industry experience (desirable)
  • Proven ability to analyse software requirements, model business workflows, and align software requirements to business strategy
  • Reporting accurately on progress, raising issues early, providing due diligence and governance
  • Introducing benchmarked quality metrics and implementing a clear plan to get to world class delivery
  • Working with customers who are SMEs and managing stakeholders
6

Skills For Senior Consultant, Business Analyst Resume

  • Contributing to achieving the team’s Goals
  • Championing and driving change
  • Giving timely feedback to people at all levels, and welcoming it in return
  • Applying and sharing lessons learned
  • Using financial reporting best practices to create report requirements with input from report end-user
  • Working Knowledge of BI tools, DWH, RDBMS
7

Skills For Principal Consultant Business Analyst Resume

  • Assisting with leadership with business communications
  • Contributing to the creation of work packages, in line with team governance
  • Ensuring that the work of others is of an appropriate quality
  • Understanding the commercial impact of the team’s work
  • Generates innovative solutions by approaching problems with curiosity and an open mind, using existing information to its fullest potential
  • Analyses of complex numerical data, working closely together with data analysts leveraging advance analytics
  • Create documentation on the visualization of the process by using tools such as Visio
8

Skills For Salesforce Consultant / Business Analyst Resume

  • Data extraction and creating tables within Tableau
  • Extract data from SAP and create reports for analysis and ad hoc reporting
  • End to end ownership of project deliverables across the project lifecycle, including communications, escalation
  • Process Design (including some ITIL expertise and qualification)
  • Tertiary qualifications in Information Technology, Software Engineering, Business, or a related discipline
  • Balance work across multiple projects/work streams while still meeting deadlines
  • Actively supporting AIM Governance
  • Breakdown an incumbent billing interfaces for development team to replicate the interface in another system
  • Capture meeting minutes and administrative functions as directed
9

Skills For Specialized Consultant Business Analyst Resume

  • Produce process flows and requirements using the provided format and standards from the project lead
  • Familiar with telecommunication structure and billing terminology is required (Service codes)
  • Multiple instances of legacy billing systems from multiple companies
  • Incumbent interfaces are not standardized across all of the billing systems
  • Elicit requirements - Stakeholder discussions, facilitating a discovery workshop, inception etc
  • Openness to contradictory opinions and flexible in your thinking
  • Client facing role that actively participate in projects to ensure on-time and on-spec delivery
  • Power user of Tableau and/or Alteryx data visualization tools
10

Skills For Senior Consultant / Business Analyst Resume

  • Providing detailed data analysis that results in key standardized execution reporting for Personal Investing (PI) leadership, including functional, operational and field based leaders
  • Leveraging advanced tools and technology to bring world class data analytic approaches to PI
  • Providing highly engaging data visualizations that showcase key performance insights as well as ad-hoc analysis for business focused perspective on outlier behavior, degrees of variance in performance and improvement opportunities
  • Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planningandcomprehensive product training
  • Strong knowledge of Visualization UI / UX / Design principles using QlikSense & Qlikview
  • Experience & exposure toTelecom Domain / Industry
  • Responsible for creating operationalize lean processes to enhance organizational performance, create metrics, analyze current processes, and understand the needs for organizational capacity

List of Typical Responsibilities For a Consultant Business Analyst Resume

1

Responsibilities For Consultant, Business Analyst Resume

  • Engagement with Group Visualization CoEto deliver visualization wireframes and mock-ups in line with internal standards and global best practices
  • Engage with the Delivery teams to estimate and create agile plans, define technical pointers, prepare for check-point reviews, UATs & project closure
  • Interfacing with Business stakeholders / Partners to gather techno-functional requirements and perform scoping,feasibility analysis, BRD creation, impact assessment and creating functional test cases document
  • Engagement with Group Visualization CoE to deliver visualization wireframes and mock-ups in line with internal standards and global best practices
  • Responsible for planning and monitoring the activities that are necessary to complete a business analysis effort by identifying the stakeholders, selecting business analysis techniques, process that needs to be used to manage the requirements and how to assess the progress of work
  • Takes the lead to identify and work with stakeholders to identify and understand their needs and concerns, manage expectations and understand the business in which they work. Ensures stakeholder needs and concerns are understood through interviews, documentation, and verification
2

Responsibilities For RPA Consultant / Business Analyst Resume

  • Manages conflicts, complex issues and changes to requirements to ensure stakeholders and the project team are all in agreement on solution scope and project approach
  • Ensures that knowledge obtained is maintained for current and future use
  • Develops detailed, comprehensive business requirements designed to meet business objectives and with an appropriate risk profile, ensuring adherence to Project Management Life Cycle standards
  • Demonstrates an understanding of the business need, systems architecture, partners/stakeholder impacts, and how the prescribed solution achieves core objectives
  • Plans, coordinates, and executes required levels of testing, ensuring Stakeholders and end users are sufficiently prepared and engaged in appropriate testing cycles
3

Responsibilities For Technical Consultant / Business Analyst Resume

  • Documents, tracks, researches and resolves any issues; identifies and tracks defects and change requests
  • Waterfall and Agile
  • Prepare overall project plan; incorporating costs and tasks from the various components; ensuring a successful and timely project implementation while ensuring methodology compliance; documenting problem areas and coordinating resolutions; reporting to management as necessary and investigating/researching MasterCard or industry business/technical process

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