Technology Business Analyst Resume Sample
Lysanne Harris
5982 Paucek Island,
Los Angeles,
CA
+1 (555) 338 4561
Work Experience
Senior Technology Business Analyst
10/2017
-
PRESENT
Houston, TX
- Executes against ICG’s delivery commitment related to the Global AML PMO work streams (Governance and Oversight, Risk Assessment, Customer Due Diligence/Know Your Customer, AML Monitoring, Remote Deposit Capture, Independent Testing)
- Verify and validate identified solution’s feasibility with development team and business
- Document business needs, including product scope and requirements documents, such as use cases, user stories, process flow charts, screen mock-ups, state transition diagrams, and acceptance criteria
- Experience as a business analysis, process development, project management, or development
- Maintain and extend #1 industry leadership
- Implement low latency and high availability infrastructure
- Best-in-class cross-asset client platform and operational capabilities
Technology Business Analyst
05/2013
-
09/2017
Boston, MA
- Experience with Murex Data Model and Technical Architecture
- Strong functional, analytical skills and ability to work under pressure with tight deadlines
- Supports Agents and Clients and internal users on Technical issues related to systems through incoming calls, emails and Help Support tickets. Troubleshoot/resolve issues
- Involved in process change and redesign to implement improvements to support the business units
- Identify opportunities and recommends solutions that increases automation, efficiencies and resolves system deficiencies
- Collaborates with business to understand requirements and capabilities
- Support new products and enhancements as well as helping write detailed business use cases and business validation scenarios
- Responsible for gathering of information/Analytics, design/development of reporting, and regular report production
Intern, Technology Business Analyst
03/2006
-
01/2013
Dallas, TX
- Partners with the business to define business needs and help translate those needs into system requirements
- Prioritizes defects and enhancement requests from business partners
- Preferably 6 years of experience in financial institutions / vendors
- Preferably 3 years of experience as Front Office / Risk Business Analyst
- General understanding for most common global market products (FXMM, Equity, Bonds, Futures, FX derivatives, Equity derivatives, Interest Rates derivatives and Credit Derivatives)
- Thorough understanding of market practice, pricing and risk management for at least one class of derivatives (FX/EQ/IR)
- Good knowledge on market data (Data vendors, types of prices/rates, APIs, etc.)
Education
Kent State University - Stark Campus
2001 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Strong verbal and written communication skills, including effectively interacting with all levels of an organization
- Demonstrate strong interpersonal leadership and influencing skills and show a clear ability to interact with colleagues at all levels
- Strong interpersonal skills and experienced in communicating complex solutions with both technical and Business users. Ability to debug applications
- Excellent written and verbal communication skills and the experienced ability to interact with senior executives
- Proven skills in gathering and documenting business processes and requirements
- Strong understanding and proven experience working in an agile domain
- Strong data skills; understanding of data modelling, data management and governance disciplines
How to write Technology Business Analyst Resume
Technology Business Analyst role is responsible for business, leadership, interpersonal, design, database, training, technology, organization, analytical, sql.
To write great resume for technology business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technology Business Analyst Resume
The section contact information is important in your technology business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technology Business Analyst Resume
The section work experience is an essential part of your technology business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technology Business Analyst resume experience can include:
- A self-starter with good problem solving skills who thrives in a fast paced environment
- Manage priorities and issues across teams, mediating and resolving conflicts to develop strong cross team cooperation
- Proven track record for being detail-oriented with a demonstrated ability to self-motivate
- Ideal role for someone who enjoys bridging the their technical skills with business analysis and project management capabilities
- Proven ability to develop strong working relationships with all stakeholders and team members
- Effectively communicate with all levels of employees across the organization
Education on a Technology Business Analyst Resume
Make sure to make education a priority on your technology business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technology Business Analyst Resume
When listing skills on your technology business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technology business analyst skills:
- Strong communication – oral and visual. Good listening skills
- Demonstrated good organizations skills
- Demonstrated excellent written/verbal communication skills and attention to detail
- Strong data skills; understanding of data modelling, data management and governance (data quality , data profiling and certification )disciplines
- Strong Functional Requirements writing and gathering skills
- Excellent writing skills – Business and technical
List of Typical Experience For a Technology Business Analyst Resume
1
Experience For Senior Technology Business Analyst Resume
- Related experience to include experience with expense budgeting and forecasting practices
- Experience in interfacing with multiple functions across the Bank, including Technology, Finance, Operations, Compliance, Sales, Risk, and Coverage
- Experience in creating software prototypes
- Engage heavily with the User Experience (UX) teams to collaborate on Customer Journey mapping and high level requirements (that feed through to the backlog)
- Experience in Software Testing, ideally within an agile environment
- Experience within Retail Banking
2
Experience For Information Technology Business Analyst Resume
- Strong writing, presentation and research abilities
- Passion for the client experience while seeing things from a variety of perspectives
- Experience creating user stories, use cases, acceptance criteria, and test plans/cases
- Applicable Business Analyst experience
- Build and maintain good relationships with key sponsors and technology
- Establish test strategy and test cases as well as validation of test cases
- Experience of working with Exposure to C#, SQL Server, WPF .NET
- Strong Techincal Business Analyst background
3
Experience For Sales Technology Business Analyst Resume
- Extensive knowledge and experience in design and implementation of cloud based marketing domain solutions
- Proven ability to write business requirements, including user stories, and project plans, use case development and work flow documentation
- Technology experience with exposure to technical product delivery
- Extensive knowledge and experience with System/Data Integration with cloud based solutions
- Passion for the user experience and the ability to see things from a user perspective
- Be able to deliver complex information while maintaining a positive client experience
- A proven track record of technology expertise
- Researching pricing and billing data with an inquisitive, detail oriented mindset
- Partnering with technology and business partners to research pricing and billing functionality, products and technologies
4
Experience For Equity Derivatives Technology Business Analyst Resume
- Serving as the point of contact for complex pricing and billing projects
- Performing gap analysis and recommending optimal solutions. Defining functional and non-functional detailed business requirements
- Working directly with the traders during the migrations to promptly address any issues/concerns
- Performing current state analysis to define and deliver target operating model(s)
- Presenting functional specifications and solutions to Senior Programme Directors, Project Managers and other key Business Sponsors to gain business approval
- Providing leadership with comprehensive explanations of research results
- Developing communication strategies, both internal and external, in order to inform impacted parties of research results
5
Experience For Enrollment Technology Business Analyst Resume
- Presenting resolution of project assignments to leadership within stated deadlines
- Working proficiency in developmental toolsets like JIRA, Confluence, Bitbucket, Jenkins, Change and Incident Management tools, etc
- Planning and executing user training on new systems
- Maintaining risks and issues log and actively managing the mitigation strategies
- Documenting requirements with user stories and process flows or other UML artifacts as necessary
- Working closely with the business understanding their objectives and take responsibility for test plans and scenarios to cover key requirements
- Creating innovative solutions and the ability to conceive original and practical solutions to complex and business critical problems
- Negotiating positive outcomes with stakeholders
6
Experience For IT Technology Business Analyst Resume
- Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of the software changes
- Assists with regular workforce tracking and reporting, to include OneSource position maintenance, 3P tracking, Agile team analysis, and forecasting
- Participates in work groups or committees impacting systems, including training
- Produce documents detailing technical operating procedures, configuration and installation of systems, business continuity planning, periodic MIS, etc
- Tactically delivering on a detailed project plan to holistically review the pricing and billing landscape
- Assists QA with system testing and coordinating User Acceptance Testing
- Follow general instruction on moderate tasks using a developing professional understanding of the Business Systems Analysis discipline
- Define solutions, considering all viable options. Challenge thinking and test benefits, in order to identify the best solutions for the organisation
7
Experience For CIB Tech FX Services Technology Business Analyst Resume
- Part of daily SCRUM team meetings and driving requirements through to being in a ‘Ready’ state, based on criteria agreed within the project team
- Identifies and participates in implementing changes to existing processes to improve delivery of BA services and procedures
- Provides estimations for Business Requirements gathering and UAT Testing
- Act as the business contact during Technology QA testing phase
- Lead requirements gathering working groups
8
Experience For Client Technology Business Analyst Resume
- Support Programme Manager and Workstream Lead(s) in project planning and UAT planning
- Leads the budget and pricing exercise to provide CFO an accurate and complete budget for the upcoming year in accordance with CFO and corporate timelines
- Document (meeting minutes) workshops for all working streams
- Assist in looking at solutions/options to address gaps, including system builds as well as business practices
- Perform and coordinating User Acceptance Testing
- Lead business end users though the change process by conducting business workshops and producing detailed business specifications and design solutions
- Drive standardization, enforce reporting automation and advocate the usage of existing Business Intelligence tools
9
Experience For Payments Technology Business Analyst Resume
- Working in with equities and equity derivatives trading applications
- Working in the Investment Banking industry
- Participate in transitioning the requirements and use cases to the Developers/Architects and ensure a clear and complete understanding of the requirements
- Join ANZ Technology at an exciting time where our Business Analysts are transitioning from waterfall to a more agile approach
- Commodities Trading or Investment Banking
- Data (modelling or design to support requirements)
- Responsible for system administration of multiple HR & Legal applications - including cloud and AI technologies
10
Experience For Intern, Technology Business Analyst Resume
- Build and maintain a world-class organization focused around talent, learning, and opportunity
- Manage and support the implementation of technology JPMC Rısk and Control programs ensuring compliance with Saudi regulatory requırements
- Groom backlogs, preparing user journeys and use cases, act as an advocate of the Product Owner or Stakeholders, through agile project structure
- Develop and maintain an awareness of all enabling technologies supported by EBS
- Exercises judgment in executing within defined procedures and practices
- Provide E2E Business analysis/Project Management Delivery for IMR changes and projects involving Technology, AML Operations, Compliance and Business teams
- Business knowledge of Corporate/Retail Banking
List of Typical Skills For a Technology Business Analyst Resume
1
Skills For Senior Technology Business Analyst Resume
- Strong technology skills and understanding of basic technology concepts
- Strong collaborative, interpersonal, oral and written communication skills
- Self-motivated with strong leadership skills and able to work independently with minimal supervision
- Software: Strong Word, Excel and Visio skills
- Excellent interpersonal skills and ability to work with people at all levels
- Project Management skills and proven successful delivery of multiple projects
- Team player with positive attitude, excellent interpersonal skills, and ability to “manage up”
2
Skills For Information Technology Business Analyst Resume
- Communicating status effectively to the project and business stakeholders
- Previous experiences in ensuring applications are available by performing various levels of checks and validations post deployment
- Demonstrates solid business knowledge of the Finance/Banking industry. Fixed Income, Capital Markets, Repo Trading
- Effective working with peers and in team environment and flexibility to adjust changing business and technical priorities
- Business Skills: Including Delivery Solutions and Decision Making Management
- Relevant experience and proven background of working as a Business/Solution Analyst in Technology of large global financial institutions/ Banks
3
Skills For Sales Technology Business Analyst Resume
- Demonstrated experience with Microsoft Office suite especially Excel
- Proven experience as a Business Analyst on major technology projects
- Strong experience with Microsoft Office products (Word, Excel, PowerPoint, Visio)
- Proven experience as lead technology business analyst on major projects
- Self starter with leadership and organization skills
- Effectively facilitate meetings and requirements sessions
4
Skills For Equity Derivatives Technology Business Analyst Resume
- Good communication, written and presentation skill
- Product and project management skills
- Effectively communicate relevant information to management
- Improveexisting onboarding experiencing, driving to continually create the best possible Day 0+ experience
- Performing QA testing of enhancements prior to project releases
- Validating research data and performing QA on large data sets
- Looking for 5-7 years of experience
- Looking for 5-10 years of experience
5
Skills For Enrollment Technology Business Analyst Resume
- Training of relevant teams prior to go-live of new business processes, functionality or applications
- Identifying opportunities to enhance the overall efficiency and effectiveness of AS P&B services
- Refining and prioritizing requirements throughout development cycle
- Experience understanding of business process reengineering and business modeling concepts, business systems development and analysis
- Directly applicable experience using and supporting Avaya Proactive Contact, Five9 or similar outbound calling platform
- Extensive experience with FTE and staffing reporting/ analytics on headcount and hiring activities desired
- Experience facilitating workshops and interviews, eliciting requirements from senior stakeholders, subject matter experts or users
- Experience working on a large scale programs or projects implementing technology
6
Skills For IT Technology Business Analyst Resume
- Experience of following and leveraging a range of Project Delivery Methodologies (i.e.: Waterfall and Agile)
- Experience in Microsoft Excel, to include writing macros and creating pivot tables
- Experience leading meetings to discuss development and QA progress and troubleshooting issues
- Proven ability of analyzing data and improving workflows
- Experience working with and creating complex access database tools
- Knowledge and experience working with Agile Development methodologies
7
Skills For CIB Tech FX Services Technology Business Analyst Resume
- Familiar with technologies such as Oracle 11g, SQL, UNIX and working experience with internal cloud environments
- Experience in using tools such as ITSM, HPSM, JIRA, ALM, APICA, AppDynamics
- Previous experience in handling weekly or weekend change requests
- Previous experience in supporting technology services for Commercial Bank environment where the product is owned either internally or externally
- Experience in using Oracle Data Visualization or Oracle APEX
- Experience with testing and test methodologies
- Proven ability to manage multiple competing deliverables simultaneously
- Experience in managing technology vendor partners
8
Skills For Client Technology Business Analyst Resume
- Core competency in business analysis, through experience in multiple, large-scale projects, or formal training
- Strong interest in Information Technology, Big data and machine learning
- Good understanding of database platforms and SQL
- Experience with developing User interfaces, Process Flows, Use Cases and other SDLC deliverables
- Advanced knowledge and experience using Microsoft Office and Visio
9
Skills For Payments Technology Business Analyst Resume
- A strong understanding of web-based application delivery
- Experience in leading requirements elicitation and requirements management
- Experience creating Use Cases and other requirements documentation methodologies
- Experience working with data requirements and data management
- Experience of working with both co-located and remote business and technology partners and teams
- Experience in market-facing analytical research role
- Previous writing Agile story experience
10
Skills For Intern, Technology Business Analyst Resume
- Extensive experience translating business requirements in to technology and solution requirements
- Strong Operating Systems knowledge (e.g: Linux, Windows)
- Experience in reconciliation tools and client onboarding platforms
- Excellent proficiency in Oracle SQL scripting is vital and key for this role
- Participate in business prioritisation forums to set roadmap of deliveries for the upcoming releases
- Experience with working on SaaS enabled platforms
List of Typical Responsibilities For a Technology Business Analyst Resume
1
Responsibilities For Senior Technology Business Analyst Resume
- Collaborate with functional partners from ICG, GCB, AML Compliance, AML Operations, and Compliance Technology to understand the impact of CitiKYC related changes to standards and processes, and represent ICG in cross functional forums
- Assist in executing against critical project activities, inter-dependencies, risk components, progress communication, coordination, and collaboration across teams / ICG AML commitments
- Experience with basic web programming languages (HTML, CSS, and JavaScript)
- Experience with basic web programming languages (VBA, HTML, CSS, and JavaScript)
- Intellectual curiosity combined with strong work ethic
- Be a curatorof a frictionless employee experience processes and drive empathy for employees
- Advanced level experience with ServiceNow
- Strong technical aptitude, technology knowledge desired with an ability to build relationships with other internal stakeholders
2
Responsibilities For Information Technology Business Analyst Resume
- Manage changes to requirements through effective use of change control processes and tools
- Working independently on deliverables assigned with full accountability
- Creating functional and high-level technical designs working with Accenture and client teams, including ability to design conceptual data models or APIs
- Assisting rollouts, tracking adoption and helping with occasional production issues
- Being a proactive self-starter focused on driving comprehensive workflow solutions
- Deepening internal partner relationships while managing technical projects
- Researching and implementing new technology solutions to improve AS P&B process efficiencies
- Ensuring AS P&B is aligned with internal partners concerning technology and processes
3
Responsibilities For Sales Technology Business Analyst Resume
- Conducting virtual and onsite training on technology related topics
- Analyzing and delivering clear data pictures in MS Excel or other analytics tools
- Driving projects to completion while tracking to plan
- Working with data and can manage large volumes of data while being able to extract business value from it
- Identifying potential user interfaces, data modelling, systems integration approaches
- Serving as the business lead for AS P&B technology projects
- Developing communication strategies, both internal and external, in order to inform impacted parties of changes and enhancements to technology
4
Responsibilities For Equity Derivatives Technology Business Analyst Resume
- Translating user initiated business requirements into usable data for technology partners
- Management of day to day technology operations – managing and running banking applications and systems and managing a small tech ops team
- Great opportunity to join a thriving business and expanding technology platform
- Hands on monitoring of systems/applications; troubleshoot and remediate issues
- Define and deliver target operating model(s)
- Quickly understand the scope of a project/workstream and support its objectives to ‘hit the ground running’ in an unfamiliar environment
- Assist in the managing of the execution of the end to end implementation of various projects
- Make it easy:Simplify employee enablement processes for IT and employees, enabling adoption and service champions
5
Responsibilities For Enrollment Technology Business Analyst Resume
- Perform data analysis using SQL and other tools as necessary
- Documents requirement specifications in a manner that is understandable, unambiguous, and capable of being implemented and tested
- API (Application Programming Interface) design
- Documents procedure and policy changes from current state model showing future state impacts
- Provide technical expertise and counsel by acting as a reference on technology, trends and processes related to own area
- Supports unit, integration and acceptance testing
- Track record showing ability to develop relationships and formal and informal networks to influence, coordinate, communicate, and organize groups/teams
- Familiarity with common software tools including MS Visio, MS Excel, and MS Project
- Work with all levels of the organization including senior executives
6
Responsibilities For IT Technology Business Analyst Resume
- University graduate in related areas (preferably in Computer Science, Computer Engineering)
- Proficiency in using Office applications (Word/Excel/Powerpoint/Sharepoint)
- Provide on-going support to other teams within our SRE team as required
- Collaborative / high performing team
- An exciting opportunity in Melbourne, VIC
- Articulate and explain information to customers, peers and managers, using the appropriate medium
- Understand our customers’ business processes and translate into a digital process
- Work with a team of geographically distributed analysts and developers responsible for the program’s applications development function
7
Responsibilities For CIB Tech FX Services Technology Business Analyst Resume
- Keep the project document repository updated
- Working directly with traders and other groups across the bank to design functional specifications to enhance the trading system and perform detailed gap analysis
- Work with external vendors in meeting functional specifications and tracking deliverables against defined timelines
- Understand and verify Business Requirements
- Leads Change - Models agility, adaptability and openness to new ways of thinking and operating. Guides and energizes others to embrace new opportunities arising from change. Inspires strong organizational performance through periods of transformation, ambiguity, and complexity
- Serve as liaison between the Technology build team and Credit and Mortgage business users
- On day to day basis analyze data flow between the systems, conduct root cause analyses and/or provide design solutions based on findings/requirements
8
Responsibilities For Client Technology Business Analyst Resume
- Facilitate and assist the Technology BA Leads in the production and coordination of multiple BRDs, ensuring maximum system development efficiency through clearly defined requirements and transition plan
- Ownership and responsibility for delivery and reporting
- A broad knowledge of related business solutions in the marketplace
- An advanced knowledge in Microsoft Office products
- Develop functional or e2e test run books for business areas / processes or specific requirements
9
Responsibilities For Payments Technology Business Analyst Resume
- Produce implementation plans, support Operations and other impacted teams to update their target processes
- Confident communicator to both internal and external clients
- Some knowledge of the key responsibilities of an investment bank’s Compliance department (preferably including Control Room and Position Monitoring / disclosure requirements)
- Be a knowledgeable resource and point person within the Global Market Collateral workstream who can efficiently track the team’s day-to-day technology activities
- Lead discussions that distill what is needed from preconceptions on how it could be done
- Concisely document requirements as is appropriate to the scope of the effort / development methodology (FRS, JIRAs, agile stories)
- Leverage business and functional knowledge of the derivatives industry and a technology background to solve problems through proposals developed in close partnership with the development team
10
Responsibilities For Intern, Technology Business Analyst Resume
- Analyze test output and secure sign-offs for final software application implementation
- Act as a liaison between Business Users/SMEs and developers to ensure proper documentation of the business application requirements and technical specifications in order to produce comprehensive functional requirements..
- Track tasks and issues in JIRA
- Performs analysis of various disparate healthcare data sources, in order to determine their interrelation, and how best to integrate and leverage them for research and quality purposes within Mt. Sinai’s Data Warehouse. Authors’ data integration plans and ETL specifications
- Analyzes Clinical Researchers’ data requirements and determines how best to present, visualize, and store data results
- Researches and evaluates alternative technical and process solutions, based on industry best practices, in coordination with other technologists. Recommends and presents the most efficient and cost effective solutions to solve the functional business units’ strategic objectives
- Systems development activities, operating as a Business Analyst and/or Project Manager to enhance and maintain local technology applications, including banking and payment systems as well as trading platforms
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