Business Analyst Consultant Resume Sample

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Jamar Heidenreich
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Work Experience

Business Analyst Consultant Manager
07/2017 - PRESENT
Los Angeles, CA
  • Hands on experience in Callidus truecomp Plan creation, Rule writing, Pipeline execution, Rule migration, Exception handling and Debugging
  • Proficiency in Callidus Truecomp data model
  • Proficiency in writing database queries and overall knowledge of database concepts is required
  • Design and develop reports and dashboards as per business requirement
  • Hands on experience on any one of the reporting tools – Actuate, Crystal, Business Objects
  • Experience in -
  • Analyse existing systems, applications and functions to ensure strategic ICT objectives are met,
Business Analyst Consultant
09/2011 - 05/2017
Philadelphia, PA
  • Undertake qualitative and quantitative research to identify trends and assist with determining business priorities,
  • Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues,
  • Provide accurate advice about technical issues and solutions to assist with specifying business requirements for new or existing solutions
  • Adhere to established systems development standards/requirements (e.g., SDLC, UDP, RSA, ADR requirements)
  • Able to analyze complex business system requirements in a wide range of functional areas and to work with others to develop solutions
  • Exceptionally strong ability to communicate in writing and verbally on both business and technical subjects with all levels of management; possesses strong interview and meeting facilitation skills
  • Demonstrated ability to earn the respect and confidence of others. Able to function as team lead on almost any project, regardless of size or complexity. Able to mentor other less experienced business analysts
  • Able to independently coordinate many diverse and complex activities to accomplish a goal. Able to develop new formats as needed, for presenting data to drive understanding and decision making
IT Business Analyst Consultant
02/2009 - 07/2011
Detroit, MI
  • Has thorough understanding of system development life cycle and is capable of backing up project manager as needed
  • Developing and maintaining functional specification documents
  • Communicating with various product stakeholders and customer groups
  • Participating in testing and validation activities
  • Creating and reviewing product documentation
  • Creating internal processes that improve work flow efficiency
  • Able to contribute to our team’s and organization's continuous improvement


University of Phoenix - St. Paul Learning Center
2005 - 2009
Bachelor's Degree in Business

Professional Skills

  • Previous experience in a role requiring excellent communication, time / project management, problem-solving, organizational, and analytical skills
  • Seeking individual with strong research and analysis skills, able to define technical product requirements to solve complex business and operational problems
  • Strong critical thinking skills including problem solving, decision making and analysis
  • Strong working skills of Microsoft Office tools including Word, Excel, PowerPoint and Visio
  • Excellent problem solving skills, ability to identify and raise issues and recommend alternate solutions
  • Previous experience and skills with the following
  • Excellent communication, time / project management, problem solving, presentation, and organizational skills

How to write Business Analyst Consultant Resume

Business Analyst Consultant role is responsible for business, technical, analytical, software, research, design, analysis, database, communications, sql.
To write great resume for business analyst consultant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Analyst Consultant Resume

The section contact information is important in your business analyst consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Analyst Consultant Resume

The section work experience is an essential part of your business analyst consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business analyst consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business analyst consultant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Business Analyst Consultant resume experience can include:

  • Oversee ad-hoc client and operational reports developed and presented by others. Present analysis and interpretation for operational and business review and planning
  • Utilizes excellent project management and execution skills to support effective communication and implementation
  • Demonstrates very strong interpersonal skills with relationship management, diplomacy, influence and negotiation
  • Excellent project management skills including knowledge of agile delivery methodologies
  • Excellent written and verbal communication skills. Provides fact based communications adapted to audience
  • Strong Microsoft SQL skills to include the ability to build and review queries and stored procedures to assist

Education on a Business Analyst Consultant Resume

Make sure to make education a priority on your business analyst consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business analyst consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Analyst Consultant Resume

When listing skills on your business analyst consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical business analyst consultant skills:

  • Strong problem solving and analytical skills combined with project management and leadership skills
  • Demonstrates coaching, and mentoring skills
  • Experience in business / finance including analysis experience with a solid understanding of data storage structures
  • Experience in business/finance including analysis experience with a solid understanding of databases and business intelligence tools
  • Experience in business/finance including analysis experience with a solid understanding of data storage structures pharmacy benefit operations
  • Solid Microsoft Office skills including Excel, Word, PowerPoint, Access,and Project

List of Typical Experience For a Business Analyst Consultant Resume


Experience For Business Analyst / Consultant Resume

  • Excellent English communication skills (written & spoken) required
  • Proven experience to include eliciting, documenting and managing business requirements
  • Experience managing 1 or more FTE’s and / or experience in managing multiple projects by driving the work efforts of other FTE’s on the project
  • Organization, planning, and project management skills
  • Is able to work successfully with a team that has diverse skills and knowledge
  • Effectively and concisely communicate analysis including trends and opportunities to clients and the business in writing and verbally
  • Experience in gathering requirements, authoring functional design specifications, and working with streamlining business processes
  • Proven track record leading and delivering project work streams using OpenLink's Endur software

Experience For IT Business Analyst Consultant Resume

  • Experience communicating analysis, including trends and opportunities to clients and the business in writing and verbally
  • Experience using SQL to write queries for ad-hoc analyses, data quality, and data profiling to gain a detailed understanding of the data
  • Experience in leading the User Acceptance Testing (UAT) for complex/large projects
  • Experience in negotiating and collaborating with the various IT functions as well as business subject matter experts
  • Experience with developing business cases – requirements development, financial analysis and compiling findings/recommendations
  • Relevant industry or consulting experience, and a passion for project work

Experience For Business Analyst Consultant Manager Resume

  • Experience with process improvement, workflow, benchmarking and / or evaluation of business processes
  • Previous experience in product implementations working with both internal and external clients
  • Ystem analysis and design and/or database administration or programming experience
  • SQL; experience with OpenComponents is desirable
  • Strong capability to prepare business cases, financial models, reports and dashboards
  • Assess locally delivered Payment Integrity services for OptumCare to determine relative effectiveness and identify opportunities for improvement
  • Maintain and validate data integrity through exclusion management processes and data sources
  • Provide clear description of problems and risks for small - large priority issues
  • Strong knowledge of Microsoft Office products including Excel

Experience For Senior Quality Business Analyst Consultant Resume

  • Conduct effective meetings and foster technology dialog with customers
  • Strong computer literacy with Excel, Access, SQL, and major ERP systems (i.e. Oracle, PeopleSoft, JD Edwards, SAP, etc.)
  • Previous experience as a Business Analyst, Project Lead/ Manager, Process Consultant, or IT Auditor
  • Experience with full life cycle system implementations
  • Prior knowledge of Content management Systems or Adobe products desirable

Experience For Technical Business Analyst Consultant Resume

  • Experience of Corporate Actions
  • Excellent knowledge of business and systems analysis
  • Experience in data analysis, data management and data integration
  • Experience with – Alteryx
  • Extensive experience with Tableau
  • Experience in SQL Server, Rest APIs and HTML5
  • Healthcare experience of 3-5 years
  • Experience with facilitation and gathering complex business requirements
  • Demonstrates precision and clarity in communications

Experience For Business Analyst & Consultant Resume

  • Acting as a point person during systems outages. Communicating impact as needed; tracking and reporting status of event until event is closed
  • Creating and analyzing new methods to proactively identify discrepancies in data across several reporting platforms
  • Understanding of business process modelling and diagramming techniques
  • Developing and supporting tools and dashboards for business partners in order to enable fact based decisions across the organization
  • Fielding, shaping, interpretation, and presentation of analyses in response to client and service related questions and ad-hoc requests

Experience For Business Analyst Consultant Entity Management Resume

  • Building and maintaining frameworks to drive forward the business strategy and support financial success
  • Understanding of business processes and reporting systems to highlight data discrepancies
  • Working understanding of Lean and Agile methodologies
  • Mapping current and future state business workflows
  • Determining solution options and finalize the best option
  • Leveraging technology and advanced analytics tools to extract and evaluate complex data in support of Optum Payment Integrity

Experience For Senior OTM Business Analyst / Consultant Resume

  • Providing clear recommendations to leaders driven by high quality analysis in order to meet organizational objectives
  • Presenting results to executive leadership
  • Guiding field teams in the use of actionable intelligence
  • Preparing synthesized specific business solutions with problem description, findings, conclusions and recommendations
  • Leading global business review process
  • Working knowledge of the Annuity products
  • Understanding information security fundamentals and general security technologies
  • Responsible for gathering, analyzing and reporting on data in support of business cases, proposed projects and utilization requirements

Experience For Business Analyst, Consultant Resume

  • Significant understanding of data warehousing techniques and their impact on reporting and analytical solutions
  • Workforce strategy and planning arena with a major focus upon affordability modeling
  • Create and maintain high-quality artifacts including requirements, test plans & results, meeting notes, process design & other documentation
  • Conduct and present variance analyses as required each month following month - end business close explaining all significant variances
  • Build requirements for data processes and feeds to enable triggering of surveys through analyzing results
  • Interface with the HouseCalls business functional areas (e.g. scheduling / contact center, clinical, medical coding, etc.) in a multi-faceted role
  • Financial modeling & forecasting

Experience For Q-sfdc Business Analyst / Consultant Resume

  • Participate in product backlog grooming sessions, retrospectives, defect management and project teams release planning sessions
  • Support Associate Directors in preparing/delivering executive communications
  • Lead exclusion and performance related initiatives coordinating work across a matrixed environment and reporting progress to leadership
  • Continuously developing and broadening team's knowledge and expertise
  • Exhibits strategic business visioning, and planning
  • Experiencing presenting complex information, ideas, and recommendations to a variety of audiences at different levels within an organization
  • Manage multiple assignments while maintaining quality standards and meeting assigned
  • Able to work independently with minimal supervision and direct activities of colleagues representing other consuming apps; results driven
  • Develop tactical plans, including test scenarios, and compelling communications

List of Typical Skills For a Business Analyst Consultant Resume


Skills For Business Analyst / Consultant Resume

  • General skills and experience
  • Excellent project coordination skills, as well as ability to handle multiple tasks and thrive in a deadline driven environment
  • Prior experience using natural language processing technology (e.g., Clarabridge) and/or machine learning algorithms to perform analysis
  • Prior experience working with customer feedback including, but not limited to, survey data
  • Solid understanding of the business supported and good understanding of the company and industry
  • Strong Project Management experience leading large cross-functional teams
  • Effectively translate business speak to technical and vice versa to ensure ongoing communications are clearly understood by all parties
  • Expert meeting facilitator Listens effectively; hears what is said and draws out the non-verbalized needs

Skills For IT Business Analyst Consultant Resume

  • Prior experience in the deployment of ERP, HRIS and/or Budgeting technologies
  • Interact effectively with other areas of the organization
  • Possesses a high and extensive level of technical skills, database software applications
  • Looking for people with mobile and agile experiences
  • Experience in developing, demonstrating, and continuously improving understanding of upstream and downstream impacts to partners of business process operations
  • Experience with business analysis, including working with complex business modeling, financial modeling, and statistical analysis
  • Work with different support teams in monitoring and troubleshooting problems affecting the effective use of the application
  • Strong expertise gathering, analyzing and documenting business requirements
  • Experience gathering, analyzing and interpreting data

Skills For Business Analyst Consultant Manager Resume

  • Experience managing software development projects using both Agile and Waterfall management techniques
  • Excellent ability to communicate analyses including trends and opportunities to clients and the business in writing and verbally
  • Experience in business analysis or comparable area involving use of data to perform reporting and analysis
  • Experience defining technical product requirements in an ambiguous setting
  • In a Consumer Experience (CX) role creating insights and influencing decision makers
  • Progressive technology experience, supporting and leading large projects
  • Experience presenting and communicating to senior leadership
  • Experience working in a business intelligence or data warehousing environment

Skills For Senior Quality Business Analyst Consultant Resume

  • Experience in data profiling, analysis, and/or testing
  • Experience with advanced visualization techniques and methodologies (including Stephen Few and Edward Tufte)
  • Experience converting user requirements into technical specifications
  • Experience in developing languages such as C#, Angular aand JavaScript
  • Experience preferably in consulting (does not have to be in the IT industry)
  • Demonstrates advanced meeting management capabilities
  • Experience applying business analysis techniques

Skills For Technical Business Analyst Consultant Resume

  • Proactively adapts plans in response to changing priorities
  • Strong interest in human resources, human capital, and/or organizational learning
  • Project delivery experience in either Waterfall or Agile especially working with off-shore teams
  • Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations
  • Management consulting, business analysis, project management experience
  • Build strong working relationship
  • Capable of applying experience and knowledge to identify opportunities that arise and resolve them independently
  • Experience developing within an agile (i.e. Scrum or Kanban) framework
  • Experience using CA Agile Central / Rally

Skills For Business Analyst & Consultant Resume

  • Experience in business analysis/consulting in healthcare business operations
  • Project management experience leveraging an industry standard methodology (e.g. Waterfall, Agile etc.)
  • Strong working knowledge of how to execute on project deliverables in a fast paced environment
  • Display good knowledge with at least 2 of the following platforms: Unet, Nice or Oxford
  • Some Automation experience, supporting from operations in either Marco’s or Auto Adjudication
  • Experience working in any 2 of these applications - WOW, CDB, IDWS, ODAR
  • Experience in developing program plans and roadmaps
  • Experience working with virtual teammates and stakeholders

Skills For Business Analyst Consultant Entity Management Resume

  • Demonstrated proficiency in math and thinking analytically and strategically
  • Experience supporting large scale programs
  • Experience in building relationships with corporate leadership / subject matter experts and stakeholders at all levels within the organization
  • Experience within Finance and/or Accounting department
  • Engage business partners from individual to senior management, lead meetings, gather requirements, meet deadlines and handle multiple priorities
  • Clinical experience in a managed care organization or working in a hospital setting

Skills For Senior OTM Business Analyst / Consultant Resume

  • Experience in business analysis or comparable area involving use of data to perform reporting and analysis
  • Experience working in managed care organization (PPO, HMO, etc.) or healthcare technology organization
  • Experience working with Tableau reports
  • Experience writing Gherkin acceptance criteria
  • Experience using Agile software programs such as the Visual Studio Team Services
  • Experience developing complex queries with tools such as: SQL; SAS; Oracle; or Tableau
  • Experience utilizing multiple large datasets (millions of records)
  • Experience working in a matrix environment with virtual employees

Skills For Business Analyst, Consultant Resume

  • Requirements gathering or process improvement experience
  • Experience in building dynamically connected dashboards
  • Develop strong functional knowledge for business processes/systems
  • Cherwell experience required
  • TripWire Tool experience WBN
  • Knowledge and experience in healthcare systems, operations, regulatory mandates, and industry standards
  • Experience defining and writing business requirements
  • Demonstrated success with project management

Skills For Q-sfdc Business Analyst / Consultant Resume

  • Experience in analysis of healthcare data and management of healthcare information systems
  • 5+ Systems Analyst and/or Data Analyst experience
  • Experience with data requirements definition
  • Experience within the healthcare industry
  • Intermediate SQL experience

List of Typical Responsibilities For a Business Analyst Consultant Resume


Responsibilities For Business Analyst / Consultant Resume

  • Demonstrated understanding of data storage structures as related to pulling and manipulating data and ensuring data accuracy
  • Min. 2-3 years of experience in business consulting, financial analysis, accounting, controlling or finance, with independent project work being an asset
  • Experience with documentation and user acceptance testing
  • Advanced experience developing business cases (operational and financial) to support transformative initiatives
  • Research, analyze, and evaluate key performance metrics data to identify patterns, validate accuracy and make recommendations to improve affordability metrics
  • Develop and implement effective/strategic business solutions through research and analysis of data and business processes to improve overall financial results
  • Experience successfully leading initiatives / projects

Responsibilities For IT Business Analyst Consultant Resume

  • Experience with Dynamics SL, Concur, Ariba, Tm1, Financial Force
  • Experience with Tableau and MS Access
  • Project implementation experience
  • Education: MS in Computer Science, Information Systems or equivalent work experience
  • Knowledge/experience with enterprise Governance Risk and Control tools (e.g. eGRC-Archer)
  • Strong knowledge of Healthcare preferable within Payment Integrity

Responsibilities For Business Analyst Consultant Manager Resume

  • Some experience in business / finance analysis within Healthcare
  • Experience with process improvement, workflow and / or evaluation of business processes
  • Industry experience preferably in Automotive, Media and Entertainment, Financial Services
  • Direct M&R, UnitedHealthcare, or other related healthcare experience
  • Tableau dashboard development experience
  • Additional experience in NICE/Nexidia, SAS, Qualtrics, data architecture, or data lake/big data solutions
  • Experience with relational databases and/or multi-dimensional databases (ie: MS Access, Smartview, Cognos)
  • Proven ability to produce within a fast paced, matrixed organization with limited direction
  • Working with VP level - Volume of capital

Responsibilities For Senior Quality Business Analyst Consultant Resume

  • Providing exclusion analysis and data-driven recommendations to business leaders to support organizational objectives
  • Work on a highly engaged and collaborative agile team creating and refining backlogs of capabilities, features, and user stories
  • Capable of adapting to working on standard to complex projects
  • Delivers engaging presentations by tailoring the content to the audience
  • Responsible for routine scheduled reports, including design, development, accuracy, modifications, deployment, and timely delivery
  • Establish process architecture standards with the Planning business and IT
  • Assist business in translating business requirements to user acceptance test scenarios
  • Ensure user acceptance testers are engaged and prepared for user acceptance testing
  • Deliver functional / technical work streams in the large and technically challenging OpenLink implementations

Responsibilities For Technical Business Analyst Consultant Resume

  • Thorough understanding of front to back trade lifecycle (Front office, Risk (var), P&L, Settlement, and reconciliation) in Endur
  • Assist in preparing project plans, design documents, test plans
  • Support BRM Directors/Managers by providing advisory services for strategy visualization
  • Analyze, review, forecast, and trend complex data, including financial data
  • Present analysis and findings for operational/business review and planning purposes

Responsibilities For Business Analyst & Consultant Resume

  • Escalate issues to BRM Director of the corresponding business area as appropriate
  • Develop and support the building of models to more easily size impacts to savings from exclusions
  • Build and manage large scale data sets that directly support health homes affordability and quality reporting
  • Analyze, review, forecast, and trend complex data pertaining to health homes performance metrics which are sourced from various enterprise systems
  • Self-motivated and self-starter, always seeking new opportunities

Responsibilities For Business Analyst Consultant Entity Management Resume

  • Applies quality standards in completing work
  • Takes active role in career growth, can identify development areas, training and tasks to promote growth
  • Uses appropriate communication vehicles; understands audience and uses the best method of conveying message
  • Flexible while remaining well organized
  • Conduct requirements gathering sessions, feasibility studies, impact analysis, cost/benefit analysis and risk analysis
  • Design and conduct User Acceptance Testing sessions
  • Design, build and implement surveys using vendor tools to obtain feedback to our customers
  • Manage vendor relationship inclusive of holding them accountable to SLAs
  • Develop, implement and monitor metrics based measurements of workflows that are used in reporting the ‘health’ of the survey execution process

Responsibilities For Senior OTM Business Analyst / Consultant Resume

  • Communicate requirements to internal and external stakeholders including technical areas
  • Analyze technical process, data models, and data to elicit requirements for the building of a data warehouse, data marts, and associated business metrics
  • Work directly with and provide technical product requirements to Agile scrum teams, ensuring the requirements and design are understood
  • Monitor and manage supplemental encounter data processing for submission to Clients for Medicare Part C and for Affordable Care Act plans
  • Responsible for onboarding new commercial clients and error correction initiatives to maximize submissions and client value
  • Document functional, authoring, development requirements/acceptance criteria and user journeys in BDD format
  • Prepare status reports, dashboard(s), and applicable documentation for managing an assessment from start-to-finish

Responsibilities For Business Analyst, Consultant Resume

  • Act as a change leader by understanding how decisions are made and the roles people play in an organization to achieve business objectives
  • Provide business intelligence and analytics for planning and operations
  • Assist in the development and implementation of VOC strategy concerning, but not limited to
  • Document future state using appropriate tools/processes (e.g., "to-be" process maps)
  • Identify the business impact of system/application changes, using appropriate tools as needed (e.g., impact analysis, FMEA, risk analysis)
  • Analyze, review, forecast and trend complex claims and financial data, reviewing the analysis and interpretation of others' work

Responsibilities For Q-sfdc Business Analyst / Consultant Resume

  • Support the corporate onboarding program for the successful risk mitigation and integration of newly acquired entities into defined corporate functions
  • Work with Program Management team members to support large scale onboarding programs as needed
  • Own and run projects by demonstrating project leadership end to end
  • In-depth knowledge of claims, reimbursement, processing and recovery policies are required
  • Facilitate backlog grooming
  • SQL and/or SAS programming
  • Working within large, complex, matrix organization
  • Intermediate or higher level of proficiency with Access, Word, Power Point, Excel, Crystal Reports or similar reporting tool
  • Presenting project status to leadership

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