Configuration Management Analyst Resume Sample
Virgie Schimmel
8696 Hahn Club,
Dallas,
TX
+1 (555) 169 7749
Work Experience
Senior Configuration Management Analyst
11/2016
-
PRESENT
Detroit, MI
- Works in a typical office environment with agreeable working conditions
- Software used: Microsoft Word, Excel and PowerPoint, Outlook E-mail
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Domestic travel environments 10%
- The use of safety equipment (PPE) is required in designated areas
- Responsible for Configuration identification, baseline establishment, Configuration Family tree generation
- Control issuance of assigned document numbering and naming conventions for the project
Configuration Management Analyst
06/2014
-
09/2016
Chicago, IL
- Support the CM Manager in responding to Project queries and requests
- Maintain document registration, archiving and disposal procedures
- Support the development/implementation of the departmental projects
- IT Asset Management and Configuration Management best practice experience
- Experience in working with inventory discovery tools and infrastructure management tools used to provide asset inventory data (e.g. ServiceNow ServiceWatch, iQuate, BDNA)
- Understanding of ITIL IT Service Management processes (e.g. Incident, Problem and Change Management, Project and Portfolio Management, Service Catalog, etc.)
- Experience managing meetings and facilitation skills
- Excellent documentation and report writing abilities and experience
- Experience working in a process driven organization, preferably an ITIL-aligned Service Management organization
Junior Configuration Management Analyst
02/2012
-
02/2014
Los Angeles, CA
- Liase with PMO and System Engineering to identify, release and manage the project documentation during the life cycle of the product
- Participate to the design developmental gates review; generate and monitor the Functional, Allocated and Production Baseline
- Create and manage folders in Unified (PDM system) to supervise the TDP prior to release for production
- Responsible for the initial release of the new parts and BOMs (Bill of materials) to support systems build (Kits)
- Manage the Change process for FAI (First Article inspection), and during the installation phase (Red- line process)
- Manage the AS-Built & As- Maintained baseline for the project in LN ERP system, and be proactive in identifying and coordinating the resolution of issues
- Serve as CM point-of-contact for the project team, provide an accurate and unbiased view of project information status to both the Project Manager and CM Manager
Education
Whitworth University
2008 - 2012
Engineer's Degree in Computer Science
Professional Skills
- Excellent meeting management skills, both in person and via teleconference
- Excellent communication and analytical skills; working knowledge of computer systems and integrated software applications
- Excellent interpersonal skills in order to negotiate fair and equitable pricing from vendors
- Excellent verbal and written and listening communication skills
- Detailed oriented and possess excellent oral and written communication skills
- Outstanding written and verbal communication skills with the ability to deliver presentations within the Vanguard 2.2.1 organization and to the customer
- Good analytical, planning, presentation, writing, and communication skills
How to write Configuration Management Analyst Resume
Configuration Management Analyst role is responsible for interpersonal, organization, software, analytical, communications, organizational, database, customer, training, integration.
To write great resume for configuration management analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Configuration Management Analyst Resume
The section contact information is important in your configuration management analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Configuration Management Analyst Resume
The section work experience is an essential part of your configuration management analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous configuration management analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular configuration management analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Configuration Management Analyst resume experience can include:
- Strong personal interaction skills, team oriented, and able to effectively handle multiple priorities
- Excellent interpersonal skills necessary to interact effectively with project managers, developers, and business analysts and other various IT partners
- Excellent analytical, planning, organisation and communication skills (both written
- Strong presentation skills are desirable
- Train others on Engineering Change systems and Configuration Management skills
- An effective negotiator, skilled at partnering to resolve conflict
Education on a Configuration Management Analyst Resume
Make sure to make education a priority on your configuration management analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your configuration management analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Configuration Management Analyst Resume
When listing skills on your configuration management analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical configuration management analyst skills:
- Excellent communications and relationship management skills including cross-functional IT
- Demonstrable ability to prioritize, plan and organize tasks and deliverables effectively with an attention to detail
- Communicate effectively with multiple engineering disciplines, including software, firmware, hardware, and systems engineering
- Solid experience in incremental software development projects using an Agile Scrum approach
- Professional Experience: 3+ years related technical experience
- Demonstrate previous experience in performing at high quality level
List of Typical Experience For a Configuration Management Analyst Resume
1
Experience For Senior Configuration Management Analyst Resume
- Superb customer service skills with a proven ability to interact effectively across teams/divisions
- Regularly assesses own capabilities to identify strengths and development priorities; takes time to practice and seek feedback in areas of skill deficiency
- Experienced with good knowledge of industry SDLC practices
- Experienced with good knowledge of configuration management tools
- Great organization skills and able to present project technical reviews for approval at project review gates
- BS in a related field and five years related Configuration Management experience or a MS and three years related Configuration Management experience
- Proven experience with Service Now Configuration Modules
2
Experience For Asset & Configuration Management Analyst Resume
- Demonstrated experience in physical destruction processes and procedures with the emphasis on physical security controls
- Record and report information needed to manage documentation changes effectively
- Operate the audit and validation processes to ensure all data is complete and verified as per the defined schedule
- Working with CSI team to continually improve effectiveness and efficiency
- Experience using reporting tools to build complex reports
- Experience managing CMDBs with an in-depth understanding of associated concepts
3
Experience For Business Asset & Configuration Management Analyst Level Resume
- Experience and understanding of working with configuration, incident, problem and change management principles
- Experience in engineering related field
- Experience merging software baselines is desired
- Experience with systems engineering principles
- Experience with software tools, including JIRA, GitHub, Sub-Version, DOORS, and Microsoft Team Foundation Services (TFS)
- Industry experience in the following areas
- Professional experience working in Configuration Management or an equivalent ITSM role
- Experience using a source code control system for a development program is required
4
Experience For Configuration Management Analyst, Mid Resume
- Experience with Microsoft Office, including Word, Excel, Project, and Power Point
- Experience merging software baselines
- Experience creating installation packages
- Systems Thinking experience
- Experience with setting up TFS for requirements management and source code management
5
Experience For New Grad Configuration Management Analyst Resume
- Experience with establishing best practices related to source code management, requirements management, and release deployment
- Regulate change process so that only approved and validated changes are incorporated into product documents and related software
- Experience in a similar area
- Good knowledge of MS Office (Excel, Word, Outlook)
- BS or the equivalent experience
- Two years experience with Configuration Management required
- Experience with Serena Business Manager version 11 required
- Experience with technical architecture documentation desired
- Documented experience in configuration management practices
6
Experience For Junior Configuration Management Analyst Resume
- Good knowledge of Configuration Management practices and principles
- Experience with configuration management
- Experience in CMDB Architecture and Data Quality
- Experience of working with Service Management Toolsets ideally Axios Assyst or similar
- Data engineering experience desirable with SQL and business objects
- Demonstrated proficiency in project planning in asset management analysis to ensure policy compliance
- Able to build and maintain good relationships with users
7
Experience For IT Configuration Management Analyst Resume
- ITIL Foundation, or relevant experience
- Reviews and validates updates to the CMDB and creates exception reports when applicable
- Validates the compliancy of CI changes to CMDB from automated sources with Configuration Management process policies
- Experience with CAD data systems desirable
- Collaborate with trainers, system engineers and developers on project related deliverables for internal review prior to CCB
- Education can be substituted by at least 2-4 years of directly relevant IT experience
- Any experience with technical architecture documentation
8
Experience For Configuration Management Analyst, Lead Resume
- Familiarity with and experienced in the customer’s classified mission responsibilities
- Experience in configuration management is required
- Experience software and/or CM
- QA/QC/CM experience with automated test equipment (ATE) in a development and production environment
- Previous GETS Program experience
- Sonar knowledge and\or experience
- Basic knowledge and experience with Configuration Management to include database knowledge, network device configuration, and network topologies
- Experience of ServiceNow and BMC ADDM Discovery is desirable
- Interpreting security requirements and evaluating, testing, deploying and verifying Group Policy Object settings using Windows Server 2008/2012/2016
9
Experience For IT Configuration Management Analyst Business Functional Analyst Resume
- Investigating, recommending and implementing supporting tools (such as discovery tools) to assist with CMDB scope and management
- Analyzing CM-related problems and creating innovative solutions involving scheduling, technology, methodology, tools and solutions
- Identifying and reporting issues relating to approved/unapproved CMDB updates
- Specifying and maintaining CMDB Architecture and Data Quality, ensuring it accurately reflects the technical estate and that is maintained to a high standard
- Performing scheduled and allocated work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
- Reporting e.g. Operational Reporting, Performance Reporting, Configuration reports
- Testing systems (daily, weekly, monthly) and performing pre-installation testing of new desktop hardware
- Operating System build, configuration and engineering
- Evaluating requests for change to ensure compliance with Change Management Process, and facilitating Change Advisory Board Meetings as and when required
10
Experience For Service Asset Configuration Management Analyst Resume
- Understanding of how version control integrates with testing and requirement tools to support configuration management processes
- Training/Coaching of Operation processes and tools to the bank
- Working knowledge of software engineering processes and software lifecyles
- Working knowledge of software lifecyles
- Ensuring the Configuration Management process is adhered to across the organization
- Strengthening the presence of the CM team as an Agile Center of Excellence
- Ensuring product quality and timeliness of deliveries
- Performing Physical Configuration Audits (PCAs)
- Understanding of ITIL defined Configuration Management Principles
List of Typical Skills For a Configuration Management Analyst Resume
1
Skills For Senior Configuration Management Analyst Resume
- Excellent organizational and time management skills are a necessity
- With BS/BA, 6 years with MS/MA, or 3 years with PhD2 related profession experience; or years of experience in lieu of degrees
- Demonstrated experience SharePoint site architecture development and administration
- Demonstrated experience and knowledge of SACM principles, methodologies and tools
- Programming experience in MS Visual Studio C++/C#
- Administering Windows Automation and Application deployments, specifically detailed deployment experience with LanDesk
2
Skills For Asset & Configuration Management Analyst Resume
- Experience with providing strategic consulting, including developing and presenting technical information and analysis
- Administers problem management process including monitoring and reporting on problem resolution. Ensures adequate product testing prior to implementation
- Experience in organizing and maintaining the technical information library and performing the data management role to support the program or project
- Experience working with automated ITSM ticketing systems (Incident, Problem, Change, Service Requests
- Experience using Microsoft Office Suite including MS Project, and Microsoft Visio
- Experience participating in a high performing, highly engaged and motivated CM team
3
Skills For Business Asset & Configuration Management Analyst Level Resume
- Experience in Reporting, Trending & Governance of SLA’s & performance metrics
- Experience of engaging and building successful relationships with a broad range of stakeholders
- Experience of working with discovery, dependency mapping, and CMDB solutions
- Experience processing and managing data submittals to government and partner organizations (Data Management)
- Experience with using systems monitoring software (e.g. LANDesk,) to collect and manage events and system status
- Plans ahead for how to deal with conflicting demands by establishing criteria to judge priorities
- Experience working in federal government organizations
- Experience working in a dynamic, multifaceted environment
- Experience with software tools, including JIRA, GitHub, and Microsoft Team Foundation Services (TFS)
4
Skills For Configuration Management Analyst, Mid Resume
- Experience with using the CM Library and the project's CM tools
- Good understanding of Microsoft-defined best practices
- Able to validate the quality of the data being input into the systems and determine processes to improve overall data integrity
- Experience using Remedy application
- Strong Microsoft Office, especially Excel
5
Skills For New Grad Configuration Management Analyst Resume
- Strong ServiceNow capabilities: specifically, with the CMDB and Asset Management modules
- 2-3 experience with Service Now Database
- Experience with DoD Security Requirements
- Experience using Service Management tools desirable but not essential
- Experience as a release or environment engineer
- Experience in Continuous Integration environments with tools such as TFS and Microsoft Release Management
- Interface with other support organizations to ensure the effective use of the CMDB
6
Skills For Junior Configuration Management Analyst Resume
- CM experience is highly desired
- Experience with version/source control
- Experience with Agile development is desired
- Experience with Unreal game engine is desired
- Experience in technology
- Experience with Windows Server 2003 or 2008
7
Skills For IT Configuration Management Analyst Resume
- Conducts Post Change Review (PCR) of completed RFC’s with Release Manager to validate results of RFC
- Experience in working with Microsoft Office
- Experience using SoftwareAG’s ARIS IT Architect and ARIS Connect
- Experience managing configurations of large assemblies development bill of materials
- Experience working within an ITIL framework or similar Operations model
- Experience with supporting business missions and objectives in executive-level organizations
- Experience with supporting ITIL v3 change, incident, and configuration management processes and equivalent tools
8
Skills For Configuration Management Analyst, Lead Resume
- Experience with supporting Agile or Systems Development Life Cycle (SDLC) processes
- Experience with analyzing business process or SOP documentation
- Experience using the Microsoft Office tool suite, Microsoft SharePoint, and Microsoft Project
- Experience with supporting DoD organizations
- Experience with custom COTS tool configuration or scripting
9
Skills For IT Configuration Management Analyst Business Functional Analyst Resume
- Experience in engineering and aircraft production environments
- Experience with hardware and software development, maturation, and testing
- Experience of working in Financial Services is desirable
- Manage and prioritize multiple assignments supporting business as usual, user request as well as special projects
- Experience applying standards to drawings, schematics and software
10
Skills For Service Asset Configuration Management Analyst Resume
- At least five years of experience in providing IT services to a large US government customer
- Salary of £25,000 - £35,000 pa depending on experience
- Experience with configuration management support
- Ablility to prioritize and adjust tasks to accomplish the project result
- Experience in software deployment
- Experience analyzing current processes, drafting to-be processes, and implementing process improvements to achieve efficiencies
- Effective communicator, with a professional, customer service based attitude
- Able to work under pressure and balance work load so enabled to make measurable progress on multiple high priority projects
- Knowledge or experience with new construction and/or delivered ship configuration management
List of Typical Responsibilities For a Configuration Management Analyst Resume
1
Responsibilities For Senior Configuration Management Analyst Resume
- System Engineering or Systems Integration experience
- Experience in BMC Remedy CMDB
- Validates legitimate code file (LCF)
- Demonstrated knowledge in aircraft configuration management
- Maintaining servers and peripherals, including troubleshooting and repair
- Gaining “buy in” for ADDM and demonstrating ADDM improvements process and asset capture
2
Responsibilities For Asset & Configuration Management Analyst Resume
- Monitoring and Reporting of all CI data and relationships
- Acting as liaison between the design agent and construction yard by resolving discrepancies
- Updating the Configuration Management Database (CMDB) in line with policy
- Following configuration management processes and provide governance over configuration data owners
- Understanding of configuration, incident, problem, event management and change management principles
- Understanding of hardware and/or software configuration, release, and change management process through coursework and/or internships
- Understanding of the DHS Continuous Diagnostics and Mitigation Program (CDM)
3
Responsibilities For Business Asset & Configuration Management Analyst Level Resume
- Working knowledge of configuration management and data management principles
- Working knowledge of software lifecycles
- Understanding of Life Cycle Management (LCM)
- Understanding of Next higher Assembly and New Lower Assembly, Repairable Identification Code (RIC)
- Patching all network systems
- Interpreting technical support documents and directives
4
Responsibilities For Configuration Management Analyst, Mid Resume
- Understanding of ITIL Service Delivery Models
- Working knowledge of ITIL v3 processes
- Interesting activities and cooperation with international teams
- Understanding of all elements of the software development life cycle
- Patching all systems
- Understanding of System CM best practices, as well as applicable DoD guidance is essential
- Maintain the configuration management library to include adding, deleting, maintaining and updating records relating to the document and technical library
- Interaction with other functional organizations including Engineering, Test Engineering, Planning, Design, Program Office and Supervisor of Shipbuilding
5
Responsibilities For New Grad Configuration Management Analyst Resume
- Compiles release packages, verifying that all documents are present including all necessary approvals and dates
- Establish and maintain processes for managing and controlling changes to CI
- Identification, audit, control, and status tracking and reporting
- Change management of LRIP baseline documentation and data, including oversight of Change Boards and Engineering Change releases
- Reviews and analyzes released engineering change data and coordinates changes with engineering,
- CM Certifications, including completion of CM training courses
- Manage, maintains and develops environment for hardware and software product build, staging, testing and integration
- Upkeep and understanding of applicable SPs, DIs and other governing procedures
- Complies engineering bill of materials (EBOM) data from engineering input
6
Responsibilities For Junior Configuration Management Analyst Resume
- Become familiar with standards for the production of military equipment and other exacting requirements pertaining to configuration management
- Provide planning, identification, improvement, change control, configuration status accounting, and configuration audits
- Knowledgeable of SCCM, deployment methodologies and task sequencing
- 5) Establish and maintain electronic and/or hardcopy data library of documents and work order files for documents received for processing
- 6) Perform periodic analysis and data audits on element and CRB status, including analysis of development baseline database status
- Support long- and short-range planning
- Engagement with projects, programmes to ensure integrity of CMDB is maintained during change
- Manage configuration identification and change control using ClearCase/ClearQuest, Team Foundation Server, GIT
7
Responsibilities For IT Configuration Management Analyst Resume
- Control changes to work products and deliverables; participate and/or lead GETS ERB/CCB meetings as required and support meeting minute generation
- Track contract deliverables, dispositions, MODs to the contract, Request for Deviations (RFD), and Engineering Change Proposals (ECPs)
- Support Software Development by completing software builds as directed
- Provided product control of releases – source code, archiving test/release data, maintained task library
- Extensive understanding of the software life cycle as well as configuration management procedures
- Provide CM related data and planning support to other network management functions and operational support systems
- Prepare reports using Microsoft, Oracle, and other products as required
- Extract and analyze very large volume of data covering a wide range of information from user profile to change history
8
Responsibilities For Configuration Management Analyst, Lead Resume
- Attention to detail and analytical problem solving abilities
- Attends the CMS review meeting (Quarterly basis) and provides the CMS status report on a monthly basis
- Configuration Model manager providing input to the ICD for CMS and ensures data integrity
- Configuration Item Manager providing oversight for all CI processes and procedures
- Support Information Assurance/Cyber accreditation, scanning and inspections
9
Responsibilities For IT Configuration Management Analyst Business Functional Analyst Resume
- Coordinates with the Service Provider who is providing System Administration for the Server, Database, and Software
- Assist in preparing documentation for monthly customer data review activities
- Maintain status records, recording disposition of decisions from customer review activities
- Provide support for tools to include repository, tracking, documentation efforts
- Knowledge of the management principles, procedures, and processes needed to support a fully functioning hardware, software, or documented CM effort
10
Responsibilities For Service Asset Configuration Management Analyst Resume
- We are looking for a Configuration Management Analyst to join our team
- Quickly learn Raytheon’s SAS Management System (SAS MS), Program Gating Process, and CM/DM Processes
- Maintain hardware, software and software licenses according to manufacturer’s specifications and agreements
- Interact with manufacturing sites to make sure components for product build are properly released,
- Understand mechanical and electrical engineering drawings
- Capability to fully understand engineering documentation/specs/plans and processes, BOM’s
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