Analyst Configuration Resume Sample

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Beverly Carter
6484 Ronaldo Mountain,  Detroit, MI
+1 (555) 225 6579

Work Experience

Configuration Mgmt Senior Analyst
12/2017 - PRESENT
San Francisco, CA
  • Lead configuration testing efforts and assist the WB Technology team in helping to configure and test integrations between Workday and third party/custom solutions
  • Working knowledge in one programming language
  • Moderate: Code, design, test
  • Proven on the job programming experience
  • Participates in various lifecycle phase reviews to ensure conformity to requirements and specifications
  • Analyzes and resolves problems as they occur. Performs research into problems, identifying opportunities to correct the situation and seeks opinions and feedback on suggested solutions
  • Understands the value of a project plan. Monitors progress of tasks against plan and reports status to appropriate resources regarding project issues
  • Contributes to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, facilitation of knowledge sharing and training workshops, and as well as contributions to the organization’s share site
System Configuration Analyst
08/2014 - 06/2017
Philadelphia, PA
  • Seeks feedback on performance, recognizes strengths and areas for development, and completes training and development initiatives as suggested. Seeks opportunities to learn and take on additional tasks
  • Shows responsibility for corporate funds, materials and resources
  • Understands the meaning of client satisfaction and applies it to the process of servicing the client. Communicates client feedback to senior team members for action or follow up. Understands and follows internal processes to respond to client needs
  • Develop high quality deliverables and presentations (status, updates, read-outs, etc.) catered to the audience and with close attention to detail
  • Assist with the activity required to ensure that WUX can provide data feeds into the Bank’s CMDB of all data required to operate the key ITIL disciplines of Incident, Change, Problem & Configuration Management
  • 2 (two) years’ experience in software configuration management, focused on DoD software intensive tactical systems (e.g., combat system/C2 software, etc), including experience using CM toolsets (e.g., Advanced Configuration Control and Engineering Status (ACCESS), Dynamic Object Oriented Requirements System (DOORS), etc)
  • Monitors quality and quantity of delegated configuration assignments to ensure timelines and SLA’s are met; makes timely and effective adjustments
Analyst Nomenclature & Configuration Management
10/2008 - 07/2014
Dallas, TX
  • Troubleshoot Unsuccessful Records Matches (URM’s)
  • Build and modify SAP Variant Configurator models accurately and in a timely manner
  • Create table and constraints for different combinations and restrictions of the product as per customers’ requirements
  • Achieve assigned project milestones for assigned projects
  • Plans, develops and implements the configuration of the Facets system and procedures by interacting with internal staff and outside systems vendors
  • Acts in a liaison capacity between IS and other departments when developing new or revising existing methods and procedures to ensure effective solutions to user needs in the most effective, cost-efficient means of accomplishing work
  • Validates the integrity of the data by ensuring the timely maintenance and updates of configuration, code sets, procedure and diagnosis codes which support the processing environment
  • Facilitates effective inter-departmental communication so that the impact of procedural changes and system enhancements is fully understood and buy-in and cooperation are ensured
  • Prioritize business change requests and determine appropriate configuration design to meet business requirements. This includes thorough analysis and testing


University of North Carolina at Asheville
2003 - 2007
Bachelor's Degree in Computer Science

Professional Skills

  • Excellent SQL skills including SSRSExperience creating complex reports.Metric and dashboard development
  • Demonstrate strong reading comprehension and writing skills
  • Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team
  • Strong communications skills (both spoken and written)
  • Relevant experience or equivalent combination of education and work experience
  • Good interpersonal skills to develop positive, effective relationships with other departments/business
  • Prior experience with CATIA or similar CAD programs and Teamcenter is highly desirable

How to write Analyst Configuration Resume

Analyst Configuration role is responsible for technology, basic, software, design, reporting, analysis, training, sql, insurance, integration.
To write great resume for analyst configuration job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Analyst Configuration Resume

The section contact information is important in your analyst configuration resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Analyst Configuration Resume

The section work experience is an essential part of your analyst configuration resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analyst configuration responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analyst configuration position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Analyst Configuration resume experience can include:

  • Knowledge of and experience with managing and maintaining the data concerning all configuration items in applications and IT infrastructure
  • Recent experience architecting and implementing solutions on the ServiceNow platform
  • Experience with Ant, Maven, Gradle, Unix Shell Scripting, Windows Scripting, CVS, Git etc
  • Demonstrated understanding of the CM disciplines and the Systems Engineering process
  • Skilled in all types of configuration and work including, but not limited to practitioner agreements, some facility configuration
  • A strong background in healthcare and working knowledge of multiple Facets applications, core system tables and configuration dependencies is required

Education on an Analyst Configuration Resume

Make sure to make education a priority on your analyst configuration resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analyst configuration experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Analyst Configuration Resume

When listing skills on your analyst configuration resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical analyst configuration skills:

  • Training and facilitation skills: Ability to prepare CM technology and process training for users and the ability to deliver the training effectively
  • Product installation skills: Knowledge and skills of using a production installation technology
  • Build process skills: Ability to establish build processes, understanding parallel and continuous build concepts and how to implement them
  • Makefile and/or Ant skills: Ability to establish or modify processes using Makefiles or Ant usage
  • Experience with query tools (SQL language used) writing scripts to run queries linking tables, and analyzing and comparing data
  • Experience with Analyzing engineering change packages [Engineering Change Requests (ECR), Engineering Change Orders (ECO), drawings etc.]

List of Typical Experience For an Analyst Configuration Resume


Experience For System Configuration Analyst Resume

  • Design/architect skills: Ability to define and design CM standards for the technology
  • CM process skills: Ability to define manageable CM processes (checkout / checkin, merge, build, release, etc.) and implement them
  • Customer service and communication skills: Ability to work graciously with users while resolving their issues
  • Build technology skills: Knowledge of compilers, continuous build technologies, development technology build mechanisms
  • Experience working within an agile software development process
  • Business analysis related experience required
  • Optum and Grouper related experience is required
  • Experience with the following Software Tools: Microsoft Office & Outlook, Agile

Experience For Configuration Mgmt Senior Analyst Resume

  • Ensures that master drawing files and history files are accurate and current, and that effective control is maintained over drawings and other document records
  • Works closely with Change Management to analyze CMDB data and generate reports to validate CMDB accuracy, completeness
  • Supports effective use of CMDB by support groups and other processes
  • Maintaining and upgrading the CM tool on the server(s) and clients, managing the licenses, and establishing some level of automation such as writing triggers
  • Involve in planning and design of CM for new projects
  • Work in USA overlapping time to attend meetings with onshore team
  • Work with Development and Operations to Support DevOps initiatives using automated builds, integration, tests and delivery
  • Develops, coordinates, and executes test plans, assuring that both unit and integration tests are successfully completed

Experience For Lead Configuration Analyst Resume

  • Completes adjustments or other inquiries generated from the data reporting and analysis area
  • Competence in MS Office required, including MSExcel, MSAccess, MSWord
  • Provide ad-hoc reporting against CMDB data
  • Manage the coupon configuration as required and testing efforts in Galaxy ticketing system, support the reconciliation between ticketing system and the e-Coupon entitlement system
  • Continuous responsibility of setting up new product repositories (and importing code into it), helping the users set up workspaces, perform regular troubleshooting for users, training the users in using the CM technology, environment and processes
  • Building of the product release, ensuring the compiler versions are up-to-date, working with a build technology (either inside or outside of the CM technology), establishing a build process, and the ability to improve the build process

Experience For IT Configuration Analyst Resume

  • Work in Agile/Scrum team environment to support continuous build and integration needs
  • Familiarity with leading edge tools and technologies like Docker, micro-services, DevOps, Cloud Computing etc. enough to identify issues by viewing distributed logs
  • Analysis skills: Ability to evaluate the current environment, gather needs, and propose a recommended CM solution
  • CM technology skills: Ability to install CM technology based on needs and to integrate the CM technology with other technologies (development IDEs, defect tracking, etc.)
  • System administration skills: Knowledge and ability to use the operating system(s) the CM technology runs on
  • Independent Application development/configuration; including maintenance and support
  • Contributes to solutioning efforts with team
  • Knowledge of product code structure: Ability to understand how a product is architected to best design and build the product for increased build times
  • Application knowledge: Knowledge to understand how a product works in production and its product deliverables structure

Experience For Analyst Nomenclature & Configuration Management Resume

  • Supports multiple moderate to large projects - acts as project team member
  • Manages upload and download of system records and tables
  • Builds systematic analysis of data
  • Produces data extracts and reports; develops, executes and documents test plans
  • Design, analyze, configures and tests web based policy administration system (Guidewire Policy Center)
  • Interpret and business requirements into technical system functional and performance requirements for coverages, rates, rules, and forms
  • Work regularly with manager to report progress and roadblocks
  • Assist in the management of documentation of processes and procedures

Experience For Variant Configuration Analyst Resume

  • Works with technical, business management and internal users to develop appropriate solutions. Analyze, troubleshoot and provide technical and business support for systems and application functions
  • Assist with management of data migration into various system environments
  • Support reviews, FCA/PCAs, change control board integrated business process and Technical Interchange Meetings (TIM) in support of program CM/DM processes & procedures
  • Ensure CM requirements are met for all Government programs
  • Ensure all SOW compliance documents reflect the Change Control Board's disposition
  • Use CM tools to manage and track baselines, action items, change board, and program artifacts

Experience For Senior Enterprise Configuration Analyst Resume

  • Take CCB detailed minutes and action item notes
  • Support process improvement procedures
  • Prepare, document, support, and conduct Functional Configuration Audits (FCA) and Physical Configuration Audits (PCA) to ensure CM requirements are current, reviewed, verified, completed and reported
  • Review, comment, support, and maintain such program documents as Statements of Work (SOW), CDRLs, Interface Control Documents (ICD), Data Item Descriptions (DID), & Technical Review Documents (TRD)
  • Manage and control program baselines
  • Support the creation, submission and approval of Engineering Change Proposals (ECPs), Requests for Deviation (RFDs), and Developmental Engineering Proposals (DEPs)
  • Self-starter with minimal supervision; a team player who cares about quality in a professional fast-paced environment supporting government oversight of prime contractors
  • Follow change requests to full implementation (status accounting) including tracking the release of engineering orders
  • Review change requests for accuracy and completeness as well as assess their impact to product structure and downstream departments

Experience For Quality / Configuration Analyst Resume

  • Determine specific aircraft configurations within Teamcenter to prepare the reconciliation between as-designed configuration with an as-built configuration
  • Provide weekly metrics and progress report to Program Management for changes under his / her responsibility
  • Analyzes engineering change packages [Engineering Change Requests (ECR), Engineering Change Orders (ECO), drawings etc.], using “Agile CM” and “Team Center Engineering,” for accuracy and correct product configuration
  • Maintains Configuration Management data bases for operational visibility and measurement purposes
  • Is responsible for configuration management (CM) of developmental and operational systems
  • Works independently and defines and implement hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrate those scripts with the hardware and software build process

Experience For Princ Analyst, Configuration Resume

  • Ensures version control processes, policies and procedures are followed on hardware and software development projects
  • Supports the Configuration Manager in the creation and improvement of principles, processes and procedures for CMDB
  • Maintains Application CIs to ensure CMDB accuracy and completeness based on audit reports
  • Escalates to Change and Configuration Manager on unauthorized CI changes or alterations to environment not reflected in CMDB
  • Works with other ITSM processes to understand new requirements and identify if/how Configuration management can support them
  • Consistently produces quality output for assigned maintenance and project work
  • Determine and analyze customer requirements; able to run and modify SQL Queries successfully and accurately; produce accurate and business specific reports for business partners
  • Work on High Priority Projects independently or with little supervision
  • Analyze new configuration and changes to existing configuration to define the effect on the end product design and functionality and perform smoke test validation in the core Facets system

Experience For Workday Developer / Configuration Analyst Resume

  • Responsible for making online and ad-hoc configuration changes within Facets and is also considered a point person for multiple core systems applications and their respective configuration functionality as well as complex configuration changes related to projects, new lines of business, regulatory mandates, etc
  • Act as liaison with specified user areas and confer with users to define business requirements and processes for project deployment and business supporting tasks
  • NetworX experience is required
  • Previous experience facilitating meetings across the organizational structure is required as well as coordinating with other Systems Configuration Analysts, Operations, Development and other IT resources is required
  • Maintain and analyze provider data for internal and external clients
  • Ensure own health and safety and that of others by following all rules and procedures, reporting and managing all hazards in the work area and actively contributing to, and participating in, company health and safety initiatives
  • The primary purpose of this role is to assist in the configuration department with day to day Transmittals, Cincom or SAP data entry and preparation of documents for electronic signatures (.pdf’s). A key part of the role is the attention to detail and accuracy of work
  • Analysis of Business requirement and designing documents for configuration

List of Typical Skills For an Analyst Configuration Resume


Skills For System Configuration Analyst Resume

  • Experience working with Product Model Designer or Rating Engine on Policy Center
  • Two years of experience and/or training in configuration management in an engineering or production environment
  • 4 – 6 years of experience in Configuration management using CVS or Subversion
  • Experience working in Agile/Scrum environment
  • Analyze CMDB data and generate reports to validate CMDB accuracy, completeness and answer the needs of consuming ITSM processes
  • Experience working in large or federated enterprises
  • Experience building complex SSIS packages
  • Experience working with web technologies/platforms
  • Experience with web based policy administration system, user interface, integrated development environment, query tools, rating engines, and Access Database

Skills For Configuration Mgmt Senior Analyst Resume

  • DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
  • Previous experience coordinating with other Systems Configuration Analysts, Operations, Development and other IT resources is required
  • Equivalent combination in education and experience
  • Converting existing forms into InfoPath forms. Publishing and verifying InfoPath forms on SharePoint
  • Creating and verifying Info path forms
  • Supports engineering, procurement, manufacturing and marketing in defining and resolving configuration control issues
  • Work closely with CCB in defining and implementing procedures for releasing new products throughout life-cycle
  • Learn and develop application using GOSU/JAVA programming
  • Develop the team’s standards and processes, including the raising and maintenance of defects

Skills For Lead Configuration Analyst Resume

  • Interface with Engineering, Program Management, Manufacturing and Supply Chain management to solve issues related to the design changes
  • Performs tasks as directed in supporting Engineering Change Board and Configuration Change Board meetings
  • Manages, maintains and develops CM environment for hardware and software product build, staging, testing and integration
  • Works with Configuration Manager to enable enhancements to the CMDB, including CI classes, naming conventions, attributes, data sources, and relationships
  • Assists Software Asset Manager with software licensing
  • Identify and implement Forms and Templates upgrade to improve company-wide processes by transitioning to InfoPath which involves

Skills For IT Configuration Analyst Resume

  • Follow documented ISO procedures for all engineering tasks
  • Tracks and distributes documents to stakeholders, while maintaining audit trail
  • At least five years configuring assigned software at an advanced level or
  • Capable of handling Amisys Advance Release 6 ancillary functions of the system
  • Director, Enterprise Infrastructure and Engineering
  • Creation of Design Document, Configuration Blue Prints, Unit Test cases and Use Cases documents covering all business requirements
  • Maintains all quality related training programs
  • Implement changes according to system maintenance policies and procedures
  • Configure ticket products in Galaxy ticketing system as required

Skills For Analyst Nomenclature & Configuration Management Resume

  • Review and approve internal Engineering Change Orders
  • Review CM plans, operating Instructions, and internal procedures
  • Support Configuration Control Board and prepare agenda and meeting minutes
  • Assists Configuration Manager in conducting configuration audits and reconciliation
  • Conduct ongoing assessment of client needs in order to ensure that needs have been identified and that solutions have been developed to address these needs
  • Analytics and Quality is very important
  • Support Air Force Global Positioning System (GPS) Program Office’s Systems Engineering (SE) Configuration Management (CM) in support of creating/managing the GPS specification and interface control documents
  • Manages discrepancy reports resulting from test activities
  • Support Air Force Global Positioning Systems (GPS) Program Office's System Engineering (SE) Configuration Management (CM) in support of creating/managing the GPS specification and interface control documents

Skills For Variant Configuration Analyst Resume

  • Reviews specifications, and interfaces to determine documentation and material requirements, ensure compliance with engineering specifications and to ensure engineering changes reflect latest requirements
  • Reviews and reports on program data metrics to benchmark effectiveness
  • Prioritizes requests for information and communicates schedule to all stakeholders
  • At least five years of experience in a managed care organization; and
  • Processes incoming Contract Data Requirements List (CDRLs) for review
  • Reviews contractor documentation to ensure adherence to format and quality standards
  • 2‐4 yearsof relevant experience or equivalent combinationof education and work experience. Demonstrates a basic understanding of currentscripting technologies and batch commands. Demonstrates basic knowledgeof windows server administration to include AD, domains,policies etc. Sound knowledge of configuration management principlesand best practices
  • Experience in
  • Previous systems experience (E.g. E-Coupon System, Galaxy or SAP

Skills For Senior Enterprise Configuration Analyst Resume

  • Experience with Jenkins/Hudson
  • Experience with DevOps tools and technologies like Jenkins, Docker, Puppet, Chef, Jira etc
  • Relevant configuration management (CM) experience
  • Experience with MS Project, Visio, Word, Excel, Power Point and Access
  • Related configuration management experience

Skills For Quality / Configuration Analyst Resume

  • Experience in regulatory environment
  • Relevant configuration management (CM) experience
  • 5–8 years of related configuration management experience
  • 3–5 years of experience with Rational Team Concert
  • 3–5 years of experience with Subversion (SVN) revision control system
  • Experience in data entry
  • Experience in a rapid paced, time sensitive, high quality environment is highly desirable
  • Relational Databases (Oracle, MySQL, etc)

Skills For Princ Analyst, Configuration Resume

  • Discern and resolve the root cause of problems
  • Test, document and implement bug fixes and enhancements
  • Proficiency with Microsoft Office products (Word, Excel and PowerPoint)
  • Proficient with TopVue, SharePoint or Livelink
  • CM Professional certification (e.g., CMPIC)
  • Responsible for CM issues associated with maintaining and controlling all hardware inventory, documentation, product releases, and software configuration management
  • Provide change management and product configuration management guidance
  • IT-III Favorable Background Check

Skills For Workday Developer / Configuration Analyst Resume

  • IAT-I Certification required at contract start ( A+ CE, Security + CE, Network + CE, CCNA, or SSCP)
  • Experience executing ship acquisition and fleet sustainment support services utilizing any of the following systems: MSC/Navy /Coast Guard databases/systems such as CLIP/CMLS, ShipCLIP, WinMASP, NTCSS, CDMD-OA, SCLSIS, MERLIN, Inter-Active Computer Aided Provisioning System (ICAPS) or IHS Haystack
  • Knowledge of IT Configuration Management process
  • Expert knowledge of ServiceNow CMDB
  • Familiar with ServiceNow Discovery tool used in the environment

List of Typical Responsibilities For an Analyst Configuration Resume


Responsibilities For System Configuration Analyst Resume

  • Work independently on configuration & Unit testing with minimal supervision
  • Familiar with the processes that consume CMDB data e.g. Incident, Problem, Defect, Enhancement, or Change
  • Familiar with the IT infrastructure and business technologies used to deliver services to the business
  • Knowledge of how to execute audits to verify CMDB data accuracy
  • Typically requires travel less than 15% of the time
  • Perform the Benefit configuration activity in Facets
  • Creation of documentations to support configuration changes/updates/additions.Identify and analyze existing configuration and implementing solutions to satisfy business needs accordingly
  • Both Under Graduates and Post Graduates can apply

Responsibilities For Configuration Mgmt Senior Analyst Resume

  • Detail-oriented; ability to organize and multi-task
  • Work closely with Manager, IT, Configuration and Director of Operations Support Services to develop/design/architect the CMDB
  • Review, create, update processes to ensure CMDB accuracy
  • Review, create, update CMDB requirements with cross functional teams
  • Review, create, update Knowledge Objects and POC’s to ensure accuracy

Responsibilities For Lead Configuration Analyst Resume

  • Expert knowledge of the capabilities of the ServiceNow platform and various modules, particularly the CMDB
  • Participates in special projects as required. 1
  • Provider Configuration in QNXT
  • Analysis of business level requirements to translate into Facets application configuration with guidance from vendors and supervision of mentor or manager
  • Development of prototype configuration to support solution selection and develops documented solutions and processes using appropriate documentation protocols. Ensures traceability of configuration solutions back to performance goals and metrics

Responsibilities For IT Configuration Analyst Resume

  • Accountable for the simple configuration and unit testing of one or more of the following health plan package applications: Group/Member, Provider Networks/Pricing, Benefits/Products, Claims/Workflow, Customer Service/Access. Tasks are performed under supervision
  • Continually evaluates and analyzes systems applications and business processes; analyze system business impacts and risks; makes recommendations for improvements and modifications to ensure optimum functioning of implemented systems
  • Provide day-to-day configuration guidance to requirements gathering sessions, while gaining deep functional/business operations knowledge, application configuration, information management, and operational support
  • Familiarity with Naval Undersea Warfare Center, Division Newport and DOD data systems security and information assurance policies and procedures
  • Insurance certifications such as AINS
  • Proficiency in MS office products, especially Excel

Responsibilities For Analyst Nomenclature & Configuration Management Resume

  • Evaluate complex product structures
  • Understand technical content of design changes and evaluate change documentation
  • Detail Oriented, but able to understand the big picture
  • Coordinates all activities relevant to FISMA, DoD, ISO, customer, Internal & other regulatory audits
  • Conducts internal compliance audits as required and maintains appropriate records

Responsibilities For Variant Configuration Analyst Resume

  • Maintains program quality records and procedures
  • Assists Corporate Quality Assurance with special projects and assignments as requested
  • Coordinates and maintains program risk analysis
  • Provides all subordinates with clear and measurable objectives
  • Assists with other tasks as assigned by Program Management
  • Perform CMDB audits
  • VP, IT Services

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