Analytics Manager / Senior Analytics Manager Resume Sample

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Katrina Pfannerstill
71206 Corwin Walk,  Philadelphia,  PA
+1 (555) 280 2805

Work Experience

Senior Manager, Bankcard Analytics
09/2017 - PRESENT
Detroit, MI
  • Lead a global team of analysts to integrate market data, spend analytics and quantitative modeling into a cohesive package, which meets the analytical needs of procurement by providing insights that empowers better business decision making
  • Collaborate with the Shared Service Centers to get the analytics completed and delivered on a timely basis
  • Partner with procurement and business leaders in the regions to develop business intelligence analysis, which enables strategic decisions
  • Supports ad hoc modelling and problem solving
  • Manage the exploration, development and implementation of new data discovery methods
  • Understand customer business needs via VOC, analysis and ongoing monitoring and translate needs into process and system requirements on both strategic and tactical level
  • Contribute to the achievement of goals for savings, supplier diversity, supplier rationalization and SEI
  • Provide leadership, supervision, performance management, development, coaching, and mentoring of direct reports so they can carry out their role to the highest possible standard
Senior Manager of Analytics & Exploitation
08/2011 - 08/2017
Chicago, IL
  • Set performance objectives, monitor and evaluate team performance on a regular basis to ensure goals and objectives are met
  • Participate in the project management activities in support of process, technology and/or org design changes
  • Leverage current system and data assets and participate in identifying potential additional needs
  • Develop methodologies and tools required for the RBC’s stress testing program. This includes working in areas related to wholesale credit stress testing, operational risk stress testing and liquidity risk
  • Collaborate with team leadership in achieving a transformation of enterprise stress testing capabilities and frameworks. This includes building the requisite infrastructure and/or supporting data systems to execute on the group’s stress testing mandate
  • Document RBC’s stress test methodologies, results, frameworks, and practices
  • Strong conceptual, analytical, and problem solving skills
  • Strong writing skills (presentation of stress results and model documentation)
  • Exposure to more than one of the following risk methodology areas is an asset: market/trading, credit, operational and/or liquidity risk
Senior Manager, Kindle Analytics
12/2005 - 06/2011
Philadelphia, PA
  • Exposure to stress testing modeling (credit, market, liquidity, operational) or Basel parameter estimation is an asset
  • Knowledge of statistical software such as SAS, R or Matlab is an asset
  • Document RBC’s credit stress test methodologies, frameworks, and practices
  • Knowledge on credit risk methodology, including Basel parameter estimation and/or credit/market stress testing models
  • Knowledge of a least two statistical/numerical software; such as SAS, R, Matlab, VBA, Stata and/or E-Views (among others)
  • Knowledge of databases structure and management (SQL, SAS, etc)
  • Deliver margin and volume projections for all Canadian lending products for the bank’s quarterly forecasting, stress testing and adhoc analysis
  • Provide timely updates to Senior Management of significant developments in TD’s margins, NII and balance sheet profil
  • In analytics experience spanning data mining, statistical analysis, forecasting and predictive modeling


Brown University
2001 - 2005
Bachelor's Degree in Economics

Professional Skills

  • Excellent communication skills and executive presence – able to produce consulting-quality powerpoint presentations with exacting standards
  • Strong Skills- Microsoft Excel, Access, PowerPoint, Word; Forecast Pro (statistical forecasting applications)
  • Demonstrated experience managing a high performing analytical team
  • Exceptional problem solving and analysis skills combined with the ability to communicate findings to all levels of an organization
  • Teach skills and concepts to colleagues and staff
  • Experience analyzing bankcard performance, driving bankcard marketing and business decisions through data extracts, queries, and analysis
  • Support Product and Engineering teams on assessing and measuring impact on growth from each of their initiatives in order to define roadmap and priorities

How to write Analytics Manager / Senior Analytics Manager Resume

Analytics Manager / Senior Analytics Manager role is responsible for analysis, powerpoint, sql, retail, finance, credit, integration, database, reporting, design.
To write great resume for analytics manager / senior analytics manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Analytics Manager / Senior Analytics Manager Resume

The section contact information is important in your analytics manager / senior analytics manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Analytics Manager / Senior Analytics Manager Resume

The section work experience is an essential part of your analytics manager / senior analytics manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analytics manager / senior analytics manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analytics manager / senior analytics manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Analytics Manager / Senior Analytics Manager resume experience can include:

  • Design user-friendly dashboards that effectively deliver relevant insights to decision-makers
  • Experience working with website analytics tools such as Adobe Site Catalyst and Test and Target
  • Experience leading meaningful change in a large and complex organization
  • Experience translating theory into practice
  • People leadership experience, with the ability to create followership towards a new vision and can lead through change
  • Pharmaceutical or commercial products analytical experience in a commercial operations setting

Education on an Analytics Manager / Senior Analytics Manager Resume

Make sure to make education a priority on your analytics manager / senior analytics manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analytics manager / senior analytics manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Analytics Manager / Senior Analytics Manager Resume

When listing skills on your analytics manager / senior analytics manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical analytics manager / senior analytics manager skills:

  • Presentation skills to take sophisticated analysis and apply a business context for non-analytical associates required
  • Advanced experience with leading marketing analytical tools, preferably within the Life Sciences industry
  • Experience creating insights and recommending campaign optimizations from digital data
  • Experience of solutions involving DMP’s, DSP’s, and workingwith solutions such as Adobe Analytics/ Omniture, Adobe Target, Webtrends, Celebrus
  • Direct business experience in ecommerce / retail, marketing, analytics, and/or finance
  • Experience building data-based recommendations to solve complex problems

List of Typical Skills For an Analytics Manager / Senior Analytics Manager Resume


Skills For Senior Manager, Bankcard Analytics Resume

  • Experience in Business/Financial Analysis or quantitative analysis
  • Significant experience in hands-on optimization of digital media (search, display, email)
  • Highly customer-focused and results-oriented with proven ability to innovate
  • Experience in marketing analytics or business analytics
  • Demonstrated ability to provide services related to AML analytics; participate in client presentations
  • Understanding of general marketing concepts
  • Provide leadership and support for data-intensive HR Processes, including merit and incentive planning initiatives
  • Deep understanding of eBay’s marketplaces business and ecommerce/retail space

Skills For Senior Manager, Performance Analytics Resume

  • Manage the collation of best in class analytical and reporting tools and processes from multiple (sales, brand) perspectives
  • Evaluate existing enterprise platforms together with new technologies and provide structured input to the team
  • Proficient with large databases and big data, with working knowledge of tools/platforms/schemas
  • Ensure that analysis produced by the team is rigorous and accurate, leveraging the best possible techniques for the questions posed by the business
  • Clearly communicate findings and insights to senior executives, sharing appropriate levels of analysis and depth for both technical and non-technical audiences

Skills For Senior Manager of Analytics & Exploitation Resume

  • Deepen integration with business partners, delivering analysis and recommendations that drive significant enterprise value creation
  • Strong understanding of market, competitors, contract structures, regulatory environment, health care reform matters as they impact Market Access agreements and strategy
  • Collect global/markets requirements for in-/outbound transportation, 3PL managed DCs as well as other logistics services and translate them into meaningful KPIs that can be continuously measured and used as baseline for improvement activities
  • 1) In depth analysis on customers segments to support segment strategy development
  • Track and monitor monthly and quarterly business results against the annual plan with focus on segments
  • Proficient in: SAS, SQL, Microsoft Excel and Power Point
  • Knowledge of: Tableau, Business Objects, Google Analytics, and Omniture

Skills For Senior Manager, Kindle Analytics Resume

  • Understand the A&E relevant technology needs of SSC LOBs and serve as a liaison with LM LOBs and external customers
  • Develop a technical vision and strategy for the A&E department and create a department business plan
  • Ensure successful cost, schedule and technical performance of all A&E programs
  • Strong knowledge of analytical methodologies, including time-series analysis, statistical modeling (hypothesis testing, causal modeling, data mining), and optimization
  • Strong intuition and business judgment – able to balance theoretical vs. practical
  • Knowledge of tools: SQL, R, Excel, Tableau, PowerPoint
  • Drives forward multiple Digital Channel & Customer analytic projects that provide insights, guides strategy formulation and delivers best in class Digital Channel analytic solutions
  • Improve the effectiveness of customer acquisition, customer wallet share deepening, customer value management and customer retention within the Digital Channel and overall across the multi channel experience

Skills For Senior Vertical Analytics Manager Resume

  • Develop, implement, monitor & evaluate analytic solutions and aid the development of customer contact strategies within the Digital Channel that provide substantial commercial benefits to the organization
  • Provide digital analytical thought leadership and ensure best in class analytic service delivery to the local, regional and global digital teams
  • Institutionalizing an Agile process for digital analytics in the local markets - generating hypothesis, running experiments, robust process for A/B testing and timely sharing of outcomes/insights to the business
  • Use analytics to inform projects and drive product decisions pre- and post-launch, coupled with a good understanding of best practices, good UX, and what works well
  • Resourceful, driven and proactive
  • Translate data insights into recommendations
  • Bilingualism (English and French) is a requirement in Quebec and an asset in the Rest of Canada

Skills For Senior Manager, Workforce Analytics Resume

  • Create, manage, and utilize high performance relational databases (SQL Server 2012, Oracle 11.2, Sybase, OLAP and other proprietary software)
  • Query and mine large data sets to discover transaction patterns, examine financial data and isolate targeted information - using traditional as well as predictive/advanced analytic methodologies
  • Possess knowledge of and be able to effectively employ advanced analytic tools which utilize visualization (Tableau, Qlikview etc.), predictive modeling (SPSS, SAS, neural networks etc.), case management, ETL data cleansing, geospatial analyses, risk management and social media data enrichment
  • Commercial business intelligence tool report creation experience required (any, but e.g.: QlikView, Tableau, Oracle BI, Microstrategy, Cognos, Spotfire)
  • Continually update knowledge of industry data sources & techniques that could be used to improve Regeneron’s commercial analysis

Skills For Senior Manager Segment Analytics Resume

  • Advanced proficiency in Word, Excel, and PowerPoint required
  • Build, maintain and improve Amazon Customer Service quality measurement frameworks. Leverage multiple data sources (customer feedback surveys, contact transcripts, Customer Service operations performance data, etc.) to generate innovative ways to evaluate, measure, and augment Amazon’s inbound customer service experience
  • Set clear priorities and effectively manage a team of talented analysts
  • Experience as a business or operations analyst with an emphasis on customer service, product management, or business strategy
  • Optimize individual pricing for whole portfolio of affiliates
  • Understand and develop measurement frameworks to track business performance

Skills For Senior Manager, Segment Analytics Resume

  • Partner with data and reporting teams to deliver self-service tools and tableau dashboards that provide an early-warning system for health of the business (providing direction and prototypes)
  • Conduct post-mortem reviews to provide insight on the performance of new offers and promotions, including assessment of lift and other metrics that tie back to business case
  • Perform ad-hoc analysis on a variety of questions posed by business teams, providing dimensional cuts of variances, and explaining recent trends impacting new customer acquisition
  • Provide weekly insights to executive leadership, showcasing recent acquisition analysis that can be used to steer business performance
  • Become a trusted partner to your internal customers (globally) and deeply understand their business needs
  • Identify and lead projects that deliver innovative workforce insights and inform business decisions
  • Drive and become change agent to data infrastructure projects that further-enable future insights
  • Develop data and analytics competencies in HR Business Partners
  • Application Development: From standalone tools to enterprise web applications, we leverage a modern proprietary services-based development platform and agile methodology to assist clients with processing data, presenting findings, and documenting decisions. We serve both external clients and internal clients with a focus on enhancing existing FAS products and service offerings

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