Citiphone Officer Resume Sample

12 votes

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Daphne Eichmann
25402 Batz Court,  Phoenix, AZ
+1 (555) 871 1602

Work Experience

Citiphone Officer
07/2017 - PRESENT
Phoenix, AZ
  • Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided
  • Able to do shift work (working during the weekends and Public Holidays)
  • Matured, motivated, patient, well organized, meticulous and analytical
  • Articulation and aural persona that is befitting an officer entrusted with maintaining the image of the Bank
  • Ensure customer profiles (e.g. addresses and telephone nom.) and manage to update/correct e-mail addresses and mobile numbers in the system
  • Relevant URNs and Quick kills raised and that all URNs are resolved and closed within the Turnaround Time (TAT)
  • Adopt an empathetic approach to customers experiencing difficulties in order
O&t-citiphone Officer
05/2012 - 04/2017
Detroit, MI
  • Display clear and concise verbal and written communication skills
  • Take the opportunity to embark on a challenging, fulfilling and rewarding career with one of the world’s most respected financial institutions now
  • Good customer service skill and good team player
  • Adaptable and able to multitask
  • Willing to work in a shifting schedule, weekends and holidays included
  • Willing to work in a shifting schedule; weekends and holidays included
  • Process re-engineering related experience
Cbps SG Citiphone Officer
07/2008 - 11/2011
Dallas, TX
  • Mass scale operation management
  • Detail-oriented with analytical skill and strategic thinking
  • Proactive and positive working attitude
  • Willing to take challenge, ability to work under pressure and a good team player
  • Possess excellent interpersonal and communication skill with good
  • Command of written and spoken in English; ability to speak in other language is an added advantage
  • Possess excellent interpersonal and communication skill with good command of written and spoken in English; ability to speak in other language is an added advantage


Concordia University
2003 - 2007
Mba's Degree in Communication

Professional Skills

  • Identify and maximize sales opportunities, where applicable, to all customers

How to write Citiphone Officer Resume

Citiphone Officer role is responsible for english, interpersonal, insurance, analysis, player, command, web, typing, chinese, mandarin.
To write great resume for citiphone officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Citiphone Officer Resume

The section contact information is important in your citiphone officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Citiphone Officer Resume

The section work experience is an essential part of your citiphone officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous citiphone officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular citiphone officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on a Citiphone Officer Resume

Make sure to make education a priority on your citiphone officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your citiphone officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Citiphone Officer Resume

When listing skills on your citiphone officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

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