Central Office Resume Sample

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Neil Upton
5176 Filomena Cape,  Chicago,  IL
+1 (555) 208 8515

Work Experience

Fdc Director of Medical Services Central Office
01/2017 - PRESENT
New York, NY
  • Communicates with Public Defenders, State Attorneys, Sheriff’s Offices, Clerks of the Court, and Federal officials regarding technical or legal discrepancies in commitment documentation, clarifies conflicts in sentencing instructions; establishes a suspense system and independently follows-up to insure receipt and processing of requested documentation or certifications
  • Conducts periodic audits of sentence data and performs manual calculations to ensure accuracy of initial release dates and compliance with Florida Statutes, case law and Department of Corrections rules and regulations
  • Reports irregularities to supervisor for confirmation and documentation
  • Participates as directed in special projects or assignments relating to court cases or legislative changes affecting sentence structure, or other matters falling within the purview of the Bureau
  • Prepares and submits daily status report showing work productivity and tracks commitment processes on internal log
  • Receives and evaluates incoming calls to the bureau
  • Independently handles to conclusion those issues not requiring the chief’s personal attention
Central Office Tech
03/2011 - 09/2016
Los Angeles, CA
  • Respond telephonically and in writing to inquires pertaining to warrants/detainers
  • Independently track all inmates being released to a detainer within specified times of release by calculating the earliest release date
  • Make decisions as to pick-up dates and times as outlined in procedure
  • Coordinates and authorize all detainer pick-ups on inmates being released from all institutions, including private facilities
  • Coordinates transportation and pickup arrangements with all local, state, other state and federal law enforcement agencies for inmates being released with pending sentences or charges in other jurisdictions
  • Notifies institutions of pick up arrangements and authorizes final authority for detainer pickups
  • Responds to routine telephonic inquiries and written inquiries regarding the release dates of inmates and/or the status of outstanding warrants, canceled detainer and/or pick-up arrangements
Office Assistant, Central Office
01/2006 - 11/2010
Los Angeles, CA
  • Performs background inquiries as needed to provide information on issues raised and provides information to the chief for resolution or response as needed
  • Refers administrative memorandums to the Bureau Chief or appropriately designated management staff
  • Back – up for the E-Filing Portal for the Department
  • Maintain high standards and quality of work despite pressing deadlines
  • Plan, coordinate, and manage multiple work assignments
  • Develop and install office systems, forms and procedures
  • Gather, interpret, report, organize, and edit information/data accurately
  • The position is responsible for tracking all inmates being released to a detainer, coordinating transportation and pick-up arrangements with all local, other state and federal law enforcement agencies for inmates being released to detainers


Thomas University
2002 - 2006
Bachelor's Degree in Law Enforcement

Professional Skills

  • Excellent telephone customer service skills
  • Experience with a scheduling or ADT system
  • Experience with a telephone software system
  • Experience with frame connection work
  • Two years experience with 5ESS
  • Understanding of carrier and transport technologies
  • Diagnose circuit trouble, and perform routine testing, including measuring current (and loss), balance, power influence, and noise levels.

How to write Central Office Resume

Central Office role is responsible for travel, digital, research, design, immigration, telecommunications, database, training, basic, circuits.
To write great resume for central office job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Central Office Resume

The section contact information is important in your central office resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Central Office Resume

The section work experience is an essential part of your central office resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous central office responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular central office position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Central Office resume experience can include:

  • Adequate typing skills
  • Reviews and researches sentencing data to ensure active detainer(s) are valid
  • Understanding of basic OSP design (Copper/Fiber)
  • Remove or replace connections on wire distributing frames using wire-wrap, soldering, and punch down tools following work orders and specifications
  • Install, provision, maintain or remove remote alarm scanning and reporting equipment
  • Perform main and cosmic distribution facilities maintenance including running cross-connects

Education on a Central Office Resume

Make sure to make education a priority on your central office resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your central office experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Central Office Resume

When listing skills on your central office resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical central office skills:

  • Solid understanding of Bell’s network switching centres
  • At least six (6) months experience within the last five years (5) yearsprovisioning and maintaining DSO,DS1/T1,DS3/T3, DSL and ISDN circuits or services
  • At least 12 months experience within the last five (5) years maintaining AXE and DMS 10 switches
  • Read, understand, and operate digital test gear
  • Digital fundamentals and electricity theory, equivalent trade experience or certificate from an accredited outside agency
  • Working knowledge of analog, digital test and transmission equipment, volt-ohm meter or comparable testing equipment

List of Typical Skills For a Central Office Resume


Skills For Central Office Tech Resume

  • Perform strenuous physical actives, but not limited to lifting and/or moving up to 100 lbs
  • Knowledge of project control and resource estimating techniques
  • Knowledge of operating system and telecommunications concepts
  • Knowledge of base numbering systems
  • Develop various reports including technical data

Skills For Fdc Purchasing Analyst Central Office Resume

  • Knowledge of Bell’s Operations System: including FWFM, NETS, TWI and Horizon
  • Hospital or Physician office employment
  • Medical, Prescription, Dental and Vision care benefits
  • Membership in the New York State and Local Employees' Retirement System, and
  • Utilizes associated vendor’s GUI’s as well as NMA, TIRKS, WFA/C, WFADI and WFADO databases

Skills For Fdc Director of Medical Services Central Office Resume

  • Learn on the fly and quickly identify what’s important and what’s not
  • At least six (6) months experience within the last five years (5) years diagnosing circuit trouble and performing routine testing, including measuring AC/DC current using a volt ohm meters, TMS or comparable test equipment
  • Basic electricity (AC/DC) knowledge as it relates to telecommunications (through classes or on the job related training) including: reading and interpreting circuit diagrams, equipment drawings, and technical manuals
  • At least 6 months experience within the last five (5) years running diagnostic test programs, analyzes defects and/or tests using various types of testing devices
  • Knowledge of and ability to utilize problem solving techniques
  • Conduct fact finding research and analyze and formulate responses
  • Carry & handle a 75 lb. Ladder on uneven ground
  • Understand Basics of T1 & above technology
  • IP knowledge (LAN/WAN design)

Skills For R&D Central Office Manager / Director Resume

  • Provision, test, repair, maintain, and/or adjust equipment (e.g., multiplex equipment, subscriber type carrier, switches) using laptop and/or digital equipment (e.g., web-based GUI, T-Berds, Cable-analyzers, OSA, OTDR, HST3000, TPI350, JDSU5800)
  • Performs installation, testing, turn-up, acceptance, and provisioning of all circuit types (e.g., ISDN, DS0, DS1, DS3, OC3, and higher)
  • Install, provision, maintain, and test voice and/or analog systems and equipment, pair gain equipment (e.g., SLC 96), and special service circuits
  • Install, repair, and/or adjust digital equipment, electronic computers, tape drives, disc drives, printers and/or memory expansion devices
  • Install, provision, repair and maintain stored program control switching systems, Electronic Switching System (ESS) central office and/or ETS (Electronic Tandem Switching) central office (e.g., DMS-10, DMS100, DMS200, 5ESS). Provision, maintain and test digital central office and data transport

Skills For Fdc Systems Project Consultant Central Office Resume

  • Review and interpret service orders and all central office drawings, wiring diagrams, equipment drawings, Message Trunk Orders, Network Design Orders, Circuit Layout Orders
  • Initiate or perform cable cuts, transfer projects, and/or load balance cuts, and issue necessary cuts to prevent blocking
  • Resolve discrepancies with other work groups when errors in database(s) are encountered
  • Inventory and correct records on muxes and ties pairs in the field and central offices in an effort to reduce record errors
  • Maintain diesel back-up generators/engines routines

Skills For Fdc Data Processing Manager Ses Central Office Resume

  • Install, repair, maintain and/or adjust equipment (e.g., radio, microwave stations, some multiplex equipment, switches, amplifiers)
  • Perform maintenance, trouble isolation and repair of Frequency Division Multiplex (FDM), Time Division Multiplex (TDM), and Dense Wave Division Multiplex (DWDM) equipment
  • Install, maintain, and test complex systems such as fiber optics, digital and/or multiplexers
  • Place, maintain, splice, and test fiber optic cable
  • Run software updates for switch. Perform routines on switch (e.g., change air filters, check voltages, aisle lights)

Skills For Ccar Central Office Program Lead Resume

  • Do whatever it takes to ensure seamless Central Office and applicable regional operations in support of KIPP Delta’s mission, including, but not limited to, fielding communications and resolving issues after hours as necessary
  • Reviews proposed changes in laws and regulations to determine impact on assigned program areas and provides recommendations to management on any changes needed to the Department’s contracts, procedures, and policies
  • Develop and maintain a comprehensive long-range plan to meet the department’s system requirements by conducting capacity planning and performance meetings
  • Contact state attorneys, sheriff’s offices, police departments or federal officials regarding technical or legal discrepancies in warrant document(s)
  • Review, analyze and interpret sentencing paperwork for consecutive county jail or federal sentences

Skills For Fdc Correctional Sentence Specialist Central Office Resume

  • When needed provides assistance in the pickup arrangements for inmates being released into Immigration & Customs Enforcement custody
  • Manually calculates release dates on detainers placed by law enforcement agencies for county jail sentences
  • Maintains suspense log to ensure cancellation of detainers when county jail sentences reach their expiration of sentence date
  • When needed assists the Correctional Sentence Specialist in the placement, cancellation, or withdrawal of detainers, and determination of eligibility for Interstate Agreement on Detainers (IAD)
  • When needed assists the Correctional Services Administrator in placement and withdrawal of Immigration detainers
  • Test/exercise/inspect the batteries
  • Assist in projects, when needed

Skills For Fdc Operations Review Specialist Central Office Resume

  • Paid vacation leave
  • Paid personal leave
  • Prepares, edits, tracks, and submits for approval all BSAS staff out of state travel documents. This includes all Travel Authorization Forms (TAF) created using established DPH protocols and procedures. Log all TAF forms on the PTS tracking system and ensuring appropriate approvals from the Budget and Commissioner’s Office. File all completed and signed TAF forms in central filing system

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