Casino Manager Resume Sample

4.8
8 votes
Jay Aufderhar
6143 Dianna Center,  Houston, TX
+1 (555) 116 8121

Work Experience


Assistant Casino Manager
03/2016 - PRESENT
Philadelphia, PA
  • Deliver internal and external guest service through Pinnacle’s core values
  • Train and motivate subordinates to develop a quality work environment
  • Monitor and implement the issuance of comps
  • Verify accurate records of team member payroll hours
  • Assist with establishing department standards, guidelines and objectives and maintain other administrative processes such as budgeting and staffing to ensure proper planning and efficient operation of assigned areas
  • Maintain, through supervision and direct observation, a continuous awareness of all Casino Operations activity; Report any suspected irregular or illegal gaming practices to the Security/Surveillance Department and the VP of Casino Operations to ensure that gaming policies and regulations are observed at all times
  • Report specific gaming action and any unusual situations to VP of Casino Operations and or Surveillance
Casino Manager
02/2014 - 02/2016
Dallas, TX
  • Monitor table games and slot performance and performs data analysis as appropriate for the purpose of optimizing profitability and reducing costs
  • Has authority to issue credit, make payments, set limits and otherwise control monies related to casino operations and within the limits stated in systems of internal controls
  • Grant complimentary services to high limit players, according to established guidelines, and resolves guest complaints or problems to ensure courteous and friendly service to all gaming customers
  • Maintain familiarity with all games, as well as strategies and tricks employed in those games
  • Provide comprehensive training concerning the Missouri Riverboat Gaming Act, Missouri Gaming Commission rules and regulations and internal controls; ensure table games staff is trained on and complies with internal control procedures as they apply to all casino operations
  • Demonstrated knowledge of various table games and previous table games supervisor experience
  • Complete understanding of gaming regulations
  • Knowledge of player tracking/accounting systems, floor coverage and margin control

Education


National American University - Rapid City
2009 - 2014
Bachelor's Degree in Accounting

Professional Skills


  • Previous leadership experience in Table Games and/or Slot Operations
  • Demonstrated knowledge of various table and slots games
  • Directs and coordinates with scheduling coordinator in the development of daily schedule to ensure adequate staffing levels for casino operations
  • Ensure and maintain proper control over the gaming tables within the guidelines of the State Gaming Control Board and Ameristar Casino
  • Makes recommendations and implements improvements on gaming products and labor management
  • Reports any suspected irregular or illegal gaming practices to the Security/Surveillance Department and Casino Operations Manager/VP of Casino Operations to ensure that gaming policies and regulations are observed at all times
  • Ensure that all proper procedures for casino operations are correctly implemented and maintained, i.e., jackpots, cashier payouts, fills, credits, transfers, pit boxes, drops, etc

How to write Casino Manager Resume

Casino Manager role is responsible for gaming, general, compliance, payroll, security, training, supervision, accounting, analysis, planning.
To write great resume for casino manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Casino Manager Resume

The section contact information is important in your casino manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Casino Manager Resume

The section work experience is an essential part of your casino manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous casino manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular casino manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Casino Manager resume experience can include:

  • Hires, trains, motivate, evaluate and manage employees to ensure proper staffing levels and that employees receive adequate guidance, training and resources to accomplish established department objectives
  • Oversees the development of daily schedule to ensure adequate staffing levels for pit and floor operations
  • Assists in establishing gaming policies, procedures and standards to assure security and integrity of slots and table games and promote gaming practices consistent with gaming regulations
  • Obtain and maintain a Colorado KEY Gaming License level
  • Opens and closes games to provide for optimal labor efficiency and customer service
  • Pass a background and drug test

Education on a Casino Manager Resume

Make sure to make education a priority on your casino manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your casino manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Casino Manager Resume

When listing skills on your casino manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical casino manager skills:

  • Grants complimentary services to high limit players, according to established guidelines, and resolves guest complaints or problems to ensure courteous and friendly service to all gaming customers
  • Grants complimentary services to high limit players according to established guidelines, and resolves guest complaints or problems to ensure courteous and friendly service to all gaming customers
  • Knowledge of budget process, financial statements, accounting principals, and
  • Knowledge of budget process, financial statements, accounting principles, and
  • Notify Director of Table Games on win/loss status of the Casino at “count” times
  • Provide direct and general supervision to the operations staff in an effort to actively build relationships with players and act as a mentor to employees in order to build player development skills; ensure compliance with gaming regulations while supporting River City’s vision, mission and values

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