Cash Application Analyst Resume Sample
Maureen Mills
952 Lubowitz Ridges,
Dallas,
TX
+1 (555) 827 2458
Work Experience
Senior Cash Application Analyst
04/2016
-
PRESENT
Detroit, MI
- 1 – 3 years experience in Financial Accounting or Accounts Receivable
- AP experience
- Excellent math and “10-key” skills
- Proficient use of Microsoft Office applications (Word and Excel)
- Knowledge of North American gas and power markets, competitors and/or Accounting/Finance would be considered an asset
- 1 – 3 years’ experience in Financial Accounting or Accounts Receivable
- Load matched deposits into Oracle Sales Ledger using output journal functionality within AR Auto Cash System
- Reconcile and confirm value of assigned checks and automated clearing house/wires matches total value of cash posted
- Produce the reconciliation report detailing the daily deposits to the Sales Ledger upload
Cash Application Analyst
01/2012
-
01/2016
Houston, TX
- Apply checks, wires, and credit card payments to receivables and/or post pre-payments on customer accounts within Coca-Cola’s SAP Financial Accounting System
- Maintain service level with customer base – Measure progress against SLA and consistently satisfy customer in a ‘metrics focused’ organisation
- Attention to detail, analytically minded, technological proficiency
- Self-driven and team player
- Between 1-3 years experience
- Analyze quantitative and qualitative data about the business and financial operations to support the extension, expansion or restriction of credit
- Support fiscal stewardship and prudent control to improve sales potential of MSD, while protecting its accounts receivable asset
Junior Cash Application Analyst
09/2004
-
07/2011
Boston, MA
- Research and resolve all exception transactions (over/under payments, unidentified payments) generated from the AR Auto Cash System in a timely manner, including communicating with customers, collectors, other internal departments, and navigating through internal systems/bank websites in order to resolve all payment discrepancies within defined timelines
- Manage, control, and resolve queries relating to customer deposits/payments
- Update and maintain customers’ unique reference numbers for accounts that are not invoiced as well as capturing appropriate references for payments applied
- Manage account balances and resolve same within proscribed time frames
- Accurately code and resolve unapplied cash according to policies and procedures
- Work with customers to transmit payments by wire to reduce check count and to the correct lockbox
- Process refunds for corresponding accounts
- Serve as back up for other cash application analysts as needed
Education
Strayer University - Newport News Campus
1999 - 2003
Bachelor's Degree in Accounting
Professional Skills
- Strong interpersonal skills, including both written and phone skills
- Strong Excel skills, including pivot tables and vlookup
- Excellent in reporting, data analysis and high-stake presentation skills
- Good IT skills (MS Office, SAP experience mandatory)
- Demonstrated skills in alpha-numeric keyboard usage
- Accurate, details oriented, problem solving skills
- Accounting/finance experience with 2 years of cash or A/R experience
How to write Cash Application Analyst Resume
Cash Application Analyst role is responsible for sap, english, insurance, finance, credit, integration, database, analysis, reporting, manufacturing.
To write great resume for cash application analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cash Application Analyst Resume
The section contact information is important in your cash application analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cash Application Analyst Resume
The section work experience is an essential part of your cash application analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cash application analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cash application analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cash Application Analyst resume experience can include:
- Strong knowledge of Accounting fundamentals
- Establish and maintain effective working relationships with employees and managers
- Strong O2C domainknowledge; complete understanding of O2C cycle
- Cash applications experience
- Shared services experience ideally
- Demonstrated ability to carry out assignments to their completion
Education on a Cash Application Analyst Resume
Make sure to make education a priority on your cash application analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cash application analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cash Application Analyst Resume
When listing skills on your cash application analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cash application analyst skills:
- Strong O2C domain knowledge and experience, esp. in Cash Application
- Communicate effectively with customers and Credit Department to determine proper accounting for cash items
- Knowledge & work experience: 2+ years of cash application, accounts payable, or customer service experience with heavy transaction volume
- Having good understanding of cash processes
- Accounting software experience
- 2 – 5 years of accounting experience, preferably in accounts receivable, cash application or billing
List of Typical Experience For a Cash Application Analyst Resume
1
Experience For Senior Cash Application Analyst Resume
- Good time-manager and be able to organize his/her day-to-day tasks
- One year of relevant Cash Collection experience
- Solid knowledge on SAP
- Maintaining Treasury files and electronic database with all bank account information
- Provide reporting and assistance to stakeholders related (accounting, billing, business)
- Daily print out bank statements and complete cash receipts for recording and applying cash in customer accounts
- Works with dispute database to close entries, and off set corresponding entries and sub-ledger
- Prepare cash spreadsheets for uploading into Account Receivables and run batches into the AR system to record transactions
- Process InterCompany cash transactions and AR write off"s related and keep adequate records for accounting purposes
2
Experience For Junior Cash Application Analyst Resume
- Look for continuous improvement on key activities while identifying areas of enhancement from others areas that provide input to cash application
- Manage the daily reporting of cash receipts and prepare the daily summary of Cash Collections
- Apply when needed lockbox deposits to customer accounts after completing research
- Manage the timely update and reporting for Unapplied Cash Database
- Understand Treasury, Finance, and key business stakeholder needs and their impacts on business objectives on issues associated with high-risk accounts
- Understand customers’ strategy and business development objectives
- Maintain Excel spreadsheets for each broadcast market to ensure activity posted is accurately entered and balanced
3
Experience For Accounts Receivable Cash Application Analyst Resume
- Research payments inquiries from internal and external customers and assisted with payment reconciliations
- Process all payments daily
- Fluent Portuguese (Language Premium)
- Handle escalated issues by the junior representatives
- Primary role is to work directly with Manager to create and maintain cash application data, analyze Aged receivables and COA items as well as assisting with special projects
- Function as primary contact with insurance companies and HUB operations staff; focus on expedient resolution of cash application discrepancies, obtain missing backup to support cash received from insurance companies and clients in order to apply cash accurately and timely
- Prepare reconciliations in the Broker Management System to ensure operating cash is applied to the correct GL accounts
- Process reclasses in the Broker Management System for cash received and posted incorrectly
4
Experience For Cash Application Analyst Resume
- Prepare analysis of aged open receiveables on a periodic basis
- Resolves more complex manual receipts
- Responsible for working with customers by giving them banking information, communicating with treasury and banks on research items and collecting and preparing live checks from CBS to treasury
- Works with third party vendor to resolve issues with cash postings. Works with dispute database to close entries, and off set corresponding entries and sub-ledger
- Responsible for the daily batching of cash receipts form the bank reports. Resolves more complex manual receipts. Responsible for researching unapplied cash
- Works with third party vendor to resolve issues with cash postings
- Find out and research remittance details on cash received at bank
- Reconcile cash collections spreadsheets with AR PeopleSoft to make sure transactional integrity and resolve unreconciled items on timely fashion
- Completely research Get Paid (collections system) , sometimes with incomplete data, to apply Customer cash payments
5
Experience For Senior Cash Application Analyst Resume
- Work independently, when necessary, to properly account for unusual transactions
- Process ACH and wire deposits to customer accounts
- Monitor Unapplied Cash Database for items that need applied and closed
- Manage credit card process from preauthorization to payment detail
- Maintain library of LOIS files for historical reference
6
Experience For Junior Cash Application Analyst Resume
- Prepare and analyze various account reconciliations
- Work with customer, Credit Department and Bank to resolve disputes
- Process debit/credit memos as needed
- Prepare bank account or treasury account reconciliations in AS400 Treasury and / or legacy treasury system if available
- Support Cash Applications activities over non-complex payment methods
7
Experience For Accounts Receivable Cash Application Analyst Resume
- Work and interact with different systems and programs to comply with the daily activities
- Support areas such as customer master, credit administration support, cash application, back office and others associated with the OTC process
- Comply with daily/monthly SLAs and KPIs designed for the activities and teams in scope of work
- Execute ACH and Credit Card collections for customer payments
- Review High Radius and SAP reports for accuracy
- Monitor and analyze customer credit limits for compliance with the Credit Limit Policy
- Document and Monitor customer Credit Hold for Compliance with Credit Release Policy
- Prepare monthly bad debt analysis
8
Experience For Cash Application Analyst Resume
- Perform bank to bank transfers
- Apply payments against invoices of 3M customers
- Develops, implements and/or maintains one or more accounting system: Journal entries, general ledger, accounts receivable, accounts payable, revenue recognition, etc
- Ensures integration of data and the system and supports objectives ad financial analyst
- Create short-pays and deductions on customer's accounts as directed by customer's remittance advice
- Balances cash postings to cash receipts and prepare daily cash receipt report
9
Experience For Senior Cash Application Analyst Resume
- Maintains cash receipts records and files for any required research or audit and within Corporate policy
- Daily SOX review and reconciliation
- Resolve unapplied and on account cash items through thorough investigative research work
- Research cash items using the JP Morgan Receivables Edge platform along with Workday as the accounting system of record. Additional subsystems include PeopleSoft and Yardi
- Communicate with internal customers to gather the necessary information to clear unapplied cash
- Understand Cushman’s service lines to be able to categorize, track and resolve unapplied cash
10
Experience For Junior Cash Application Analyst Resume
- Understand the complexities and root causes for the generation of unapplied cash to seek ways to limit their occurrence in the future
- Educate and train internal customers on the correct processes to avoid the generation of future unapplied cash
- Utilize Excel to update the status of current unapplied cash items on the database
- Dedication, initiative and drive to ensure that all unapplied cash work items are cleared in a timely fashion
- Percentage of Travel: 0% overall
- Work with internal and external stakeholders to improve Auto-cash application percentage; first pass and second pass % along with optimizing Day 1 Cash throughput
- Analyze top reasons responsible for driving Unapplied Cash; On-Account and Unidentified payments and recommend/implement solutions aimed towards reduction of overall unapplied Cash and addressing challenges at grassroots level
List of Typical Skills For a Cash Application Analyst Resume
1
Skills For Senior Cash Application Analyst Resume
- Experience in Cash Application
- Research and reconciliation experience is an advantage
- Two or more years of collection, accounting and/or finance experience
- Provide excellent customer service and professional etiquette
- Communicate with clients and understand their objective and key priorities; quickly adjust and align/realign yourself to client’s requirements
- Ensuring all entries are recorded in compliance with SOX requirements
- Being fluent in French and/or Portuguese is considered attractive
2
Skills For Junior Cash Application Analyst Resume
- Working knowledge of SAP and AS400
- Being fluent in Portuguese is highly attractive
- Intermediate level of Microsoft Excel proficiency, including creating pivot tables for reporting purposes, completing v-lookups, writing formulas
- Work closely with Collections, Customer Care and Billing Departments to ensure that payments lacking supporting documentation are applied correctly
- Help controllers in chasing customers for details relating to unallocated payments etc
3
Skills For Accounts Receivable Cash Application Analyst Resume
- Balance and maintain the daily cash receipts accounts for the Group including the recording of all journal entries to the G/L
- Monitor Daily Cash GL accounts for balancing (clearing accounts in SAP)
- Apply cash against outstanding invoices in Workday, the accounting system of record
- Daily batching of cash receipts and pulling bank statements
- Highly proficient in the use of MS Office applications, such as Outlook, Word and Excel (Advanced - pivot tables, vlookup, nesting formulas, etc.)
- Makes proof of Integrity, Tenacity and Adaptability in complex situations and an often changing environment
4
Skills For Cash Application Analyst Resume
- Is Loyal, Committed, Engaged and Keeps Confidentiality of any information pertaining to the company or its employees
- Computer literate in Excel and Oracle accounting systems
- Resolve issues with cash postings by working with third party vendor
- Works with dispute database to report the items that needs to be closed, and off set corresponding entries and sub-ledger
- Download daily deposits from bank system for posting
- Enter approved billing adjustments to customer accounts
- Monitor timely resolution of billing discrepancies with HUB operations staff in order to minimize aged AR
- Build and maintain positive working relationships with client service operations team and markets
- Work with accounting, general ledger with Bolt to Core
5
Skills For Senior Cash Application Analyst Resume
- Responsible for the daily batching of cash receipts from the bank reports
- Responsible for researching unapplied cash
- Apply payments from Latin America countries ensuring compliance alignment
- Create and maintain Customer and Credit Master files for existing and new accounts
- Run Dunning program weekly
- Special projects and various filing as needed
- Credit memo report on why they are processing credits
6
Skills For Junior Cash Application Analyst Resume
- Identifies customer's remittance and posting to the correct account by invoice
- Assists in creating write-offs and offsets related to unapplied cash
- Asisst in any research related to short-pays, deductions and customer payment posting
- Coordinates with SPWR Finance Team regarding issues on unapplied and indentified cash
- Complies at all times the Enviroment, Health and Safety and Manufacturing Quality standard rules and regulations
- Drive team results by working as part of the larger unapplied cash team
- Desire to acquire working knowledge of company practices, methods and resources made available
7
Skills For Accounts Receivable Cash Application Analyst Resume
- Min. 1 year in the relevant field (cash application, treasury, accounting or finance)
- Logical thinking and pay attention to the details under pressure as well
- High-focused client and relationship management, with creative problem-solving ability
- Actively engage with team members in completion of daily tasks, problem resolution, and strategic planning
- Cash Statement Posting
- Thrive in a multi-tasked and fast-paced environment required
- Responsible for application of daily lock box, credit card, wire, and ACH receipts to customer accounts
- Reconcile A/R receipts to the daily deposits
8
Skills For Cash Application Analyst Resume
- Prepare daily commercial deposits
- Prepare monthly custom customer statements and cash application reconciliations as needed
- Research and resolve requests from Customer Care Reps and Collection Analysts as needed
- Flexible, Team player and can do/positive attitude
- Fluency in English (oral and written). Any other language is an asset
- Analytical mindset; use a methodical step-by-step approach to break down complex problems or processes into their constituents parts, identify causes and effects patterns and analyze problems to arrive to an appropriate solution
- Is an Excellent Communicator and has the ability to work with all organizational levels
- Has the Capacity to Perform Highly, both individually and within a team
9
Skills For Senior Cash Application Analyst Resume
- Reports to: EMEA CA Specialist
- Research and solve problems
- Research unapplied cash and communicate with treasury and banks on research items
- Collect and prepare live checks from CBS to treasury
- Support various finance projects as needed
- Graduate in any stream, preferably Commerce/Accounts
- Timely and accurate cash application and account adjustments for all Franchise Billing. Process daily foreign currency wire transfers with correct exchange rate. Reconcile daily cash deposit, wire transfer and other check deposits and provide cashflow reports
- Manage inbound customers service calls, email inquiries and identify best practices to manage customer satisfaction. Research customers’ inquiries and perform detailed reconciliation
10
Skills For Junior Cash Application Analyst Resume
- Direct Debit maintenance, preparing and analyzing billing queries, cash flow reporting, special projects and ad hoc requests. Culling data, root cause analysis, and exploring opportunities to add value to the organization and become a change agent for the department
- Support banking activities and the overall relationship, including: lockbox services, credit card administration and cash application process
- Cash Statement Posting (Cash in and out)
- Provide audit informational support (external/SOX) for cash balance confirmations, banking system access request, and reconciliation request
- Process credit card payments and refunds utilizing two different merchant systems
- Convert Treasury general paper files to electronic files
List of Typical Responsibilities For a Cash Application Analyst Resume
1
Responsibilities For Senior Cash Application Analyst Resume
- Develop, track and report metrics/performance on various business situations/projects; identify trends/patterns and other anomalies with a view to providing business insights and reporting intelligence to stakeholders
- Identify process gaps, controls issue and other improvement opportunities in Order to Cash cycle
- Support business on any temporary projects/assignments on an as-and-when needed basis
- Evaluate RPA and automation opportunity in Cash Apps area and beyond
- Document detailed process flows and maps at process/sub-process level with a view to automation opportunity
- Handle multiple such projects in parallel that require system and process migration, training/transition management, knowledge management & retention, risk evaluation and mitigation, etc
2
Responsibilities For Junior Cash Application Analyst Resume
- Support onsite team members with their individual targets/projects and be seen as their mentor
- Contributes goals to be achieved in any other tasks which are delegated by the Manager
- Advanced communication level in English (both written and verbal)
- Other European language knowledge is an advantage
- High tolerance for monotony
- Complete competency check within probation period (min. 85%)
3
Responsibilities For Accounts Receivable Cash Application Analyst Resume
- Knowledge in PeopleSoft and Oracle (desirable)
- Sharp, precise and accuracy and ability to work with data
- Focused on process improvements
- Self-driven individual with an eye for detail and analytical bent of mind
- Go-getter and result-oriented with high personal accountability
- Provides daily cash collection and payment analysis report
4
Responsibilities For Cash Application Analyst Resume
- Resolve complex manual receipts
- Costumer focused attitude
- Fluent English 70-80%
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