Business Supervisor Resume Sample

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Gage Connelly
85982 Gibson Route,  Los Angeles, CA
+1 (555) 883 9931

Work Experience

Business Manager, Supervisor
06/2015 - PRESENT
Detroit, MI
  • Policy Admin system testing experience
  • Experience with research of data coding issues within LifeComm and Vantage
  • Leadership experience with LifeComm 6
  • Or more work related experience gained from an insurance or financial services company
  • Management Role Responsibilities: Supervise administrative staff for the Distribution Center
  • Internal Control Responsibilities: Assist in monitoring the internal control environment compliance, identify gaps to Business Manager and MU Finance Manager, and assist in remediation
  • Administrative Responsibilities: includes payroll, new hire paperwork, cell phone administration and coordinate all general administrative activities for PSS and Sales teams; support PAT process
  • Establishes and manages the Center’s accounts which includes budgetary authority for all state, designated, restricted, unrestricted and grant accounts
Business Operations Supervisor
05/2010 - 03/2015
New York, NY
  • Monitors grants to comply with the Agency’s as well as University regulations and provides reports of expenditures that allow investigators and the Director(s) to anticipate problems with spending and to make timely budgetary decisions
  • Maintains a database for students who major or minor in Cognitive Science, tracking their progress, documenting that all requirements are met, and submitting appropriate paperwork to the College Dean’s upon completion of these requirements
  • Supervise all aspects of operations staff to ensure tasks are being performed accurately and expediently. Schedule work hours to have complete coverage of all work areas yet eliminating unnecessary overtime. Interview, hire, train and provide consistent performance evaluations to all staff members
  • Partner with business leadership to develop a multi-year, strategic business and IT roadmap
  • Review, analyze, and evaluate business systems, processes, and needs; is the liaison between the business and IT
  • Act as the business’ IT contact, understanding IT initiatives occurring across the organization Contribute to the improvement of the overall Business Analysis capability
  • Provide leadership and alignment of the vision as it pertains to the organization and the business analyst capability
Business Intelligence Supervisor
02/2008 - 03/2010
Phoenix, AZ
  • Talent development of direct reports
  • Partnership with other internal departments to collaborate on process improvement
  • Management support and knowledge resource for other internal teams
  • Professionalism and communication with external field partners
  • Representation of business in projects and meetings
  • Strategic mindset in planning for future objectives regarding New Business
  • Supervise all aspects of administration staff to ensure tasks are being performed accurately and expediently
  • Schedule work hours to have complete coverage of all work areas yet eliminating unnecessary overtime


George Fox University - Portland Center
2002 - 2007
Bachelor's Degree in Business

Professional Skills

  • Analytical approach and strong problem-solving skills, demonstrated by the ability to structure an issue and analyse alternative solutions
  • Excellent planning and organizational skills and ability to multi-task effectively
  • Project management skills such as prioritizing, communication, planning, etc..
  • Strong communication skills, verbally, in writing, and presentation
  • Strong writing skills sufficient to draft professional reports and correspondence that are clear and concise
  • Intermediate level Excel skills and hands-on experience in the use of enterprise or integrated financial accounting systems
  • Strong quantitative skills and comfort with data analysis, predictive modelling, and applied statistics

How to write Business Supervisor Resume

Business Supervisor role is responsible for analytical, interpersonal, leadership, excel, planning, accounting, database, organization, word, presentation.
To write great resume for business supervisor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Supervisor Resume

The section contact information is important in your business supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Supervisor Resume

The section work experience is an essential part of your business supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business supervisor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Business Supervisor resume experience can include:

  • Good interpersonal skills and functions well in a team and multi-management environment
  • Excellent interpersonal skills in order to interact with internal stakeholders
  • Monitoring queue volume and trends in order to effectively allocate resources and ensure maintenance of time service standards
  • Displays first-rate customer service skills - willing to help with a positive attitude when/where needed, and be helped with gratitude
  • Prior experience in managed care and/or billing and accounts receivable
  • Business operations experience and 3-5 years healthcare supervisory experience

Education on a Business Supervisor Resume

Make sure to make education a priority on your business supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Supervisor Resume

When listing skills on your business supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical business supervisor skills:

  • Solid problem solving, planning and decision making skills
  • Ensure customer deadlines through effective allocation of resources, prioritizing high priority issues and monitoring progress
  • Upskill the team by teaching them analytical skills that are relevant to the job. Acts as a subject matter expert
  • Strong communication skills dealing with a variety of internal and external customers, preferably in the financial services profession
  • Good communication skills and computer literacy
  • Developing and maintaining strong, mutually rewarding relationships with field partners, internal and external customers to ensure excellent service

List of Typical Experience For a Business Supervisor Resume


Experience For Business Operations Supervisor Resume

  • Demonstrated interpersonal and communication skills and ability to negotiate effectively with all employees and general public
  • Analytical and good problem-solving skills
  • Excellent negotiation skills. Holds the ability to achieve outcomes that are aligned with business strategies and/or acceptable compromises
  • Proven team leadership and organizational skills with the ability to motivate cross-divisional teams to deliver high-quality services
  • Strong communication skills (oral and written) in both Chinese and English and relevant technical language
  • Understand operations, services, applications, operational strategies, processes, and/or business priorities in order to build effective solutions
  • Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
  • Exceptional oral and written communication skills to lead team, support stakeholders and report information to leadership
  • Strong ability to communicate with outside vendors and internal employees of all levels for implementation of new and existing projects

Experience For Business Manager, Supervisor Resume

  • Identify areas of poor performance and implement effective action plans to resolve issues both in the immediate future and long term
  • Coordinate the efforts of to ensure problems are resolved in a timely and effective manner
  • 1-3 work experience in high volume transaction environment
  • Experienced operation of software such as Excel and Access
  • At least two years experience in a management or supervisory role

Experience For Supervisor, New Business Resume

  • Experience in Epic software application support in an Ambulatory healthcare environment
  • Develop and contribute to various ad hoc analysis relating to improving operational efficiency through advanced reporting and detailed analysis
  • Ensures proper accounting and accuracy of payroll expenses and ensures commitment accounting is timely and accurate
  • Information gathering, analysis and documentation including process and data flow diagrams
  • Troubleshoots job conditions, accounting, financial projections, human resources, payroll, purchasing, taxes, and subcontracts

Experience For Business Intelligence Supervisor Resume

  • Foster collaboration amongst key roles at the site and in the spirit of One Wyndham establishing a working relationship with Resort Operations
  • Develop and provide tools for continuing education and training for teammates within department
  • Structure, package, and communicate key performance indicators to drive decsion-making and allow for performance tracking
  • Provides oversight and is responsible for the processing of journal entries and salary reallocation
  • Responsible for all monthly and year-end closing processes
  • Oversees capital project accounting for RSH
  • Manages team of business analysts that provide ongoing support to system users of multiple business systems

Experience For Supervisor, Business Operations Resume

  • Facilitate periodic meetings with key business users to ensure exceeding support expectations
  • Manage processing team(s) responsible for new business transactions (both pre- and post-issue)
  • Track and report metrics related to New Business Processing
  • Provide training opportunities to ensure department is abreast of changes and new products
  • Provide coaching and feedback
  • Upervising a team or program

Experience For Supervisor, Business Systems Resume

  • Interview, hire, train and provide consistent performance evaluations to all staff members
  • Proactive partnering with sales, marketing and regional leaders to continuously analyze, and access the development of current and new procedures to ensure all processes and regulations are followed
  • Proficient knowledge of personal computers using Microsoft Word, Excel, Outlook, Power Point, and Visio with advanced skills required in Excel, Access, Visio, and Power Point
  • Prepare and present structured materials to any size groups in a professional and organized fashion
  • Responsible for all account analyses and account reconciliations of financial transactions
  • Assists with the review, revision and recommendation of central business office policies and/or procedures in consultation with the Director, Finance and Administration

Experience For UA New Business Supervisor Resume

  • Reviews the student health insurance third party billings/payment process in consultation with the Director, Finance and Administration and the Assistant Vice Chancellor for Health and Wellness to ensure proper accounting, maximize billing reimbursements, streamline and improve processes, etc
  • Proficient in handling activities related to budget, cost analysis and tracking
  • Assures that objectives, standards, policies, business plans for the team are implemented, reported and monitored
  • Plan, schedule and track activities required for their successful completion
  • Proficient in the use of MS Excel spreadsheet, Power Point and Word
  • Work well under pressure and can work overtime when needed to

Experience For Business Applications Supervisor Resume

  • Ensures that efficient and effective workflows and procedures are in place for procurement of all library collection materials in accordance with university procurement policy as the university purchasing agent for this area
  • Reconciles, performs analysis and creates reports regarding all fiscal activity related to collections expenditures
  • Advises the Senior Executive Director and the University Librarian/VPIS as to the availability of funds and potential areas for maximizing fund usage
  • Makes suggestions for strategic process improvements and implements those improvements as appropriate
  • Work with the Field Operations and IT teams to ensure timely implementation of self-assessment recommendations

Experience For Supervisor New Business Resume

  • If necessary, work with the Field Operations and IT teams to report any identified SOX issues to Internal Audit and/or National Governance Risk and Compliance (NGRC) team
  • Maintain a historical tracker of identified issues to measure results of self-assessments
  • Maintain Lessons Learned observed throughout the self-assessment and SOX audit year
  • Partner with the Field Operations and IT teams to identify changes to their daily practices and processes, and assess the impact on Spotlight's internal control environment, including impact on Sarbanes-Oxley key controls
  • Partner with the Field Operations and IT teams to assess the impact of business realignments and integrations on Spotlight's internal control environment, including impact on Sarbanes-Oxley key controls
  • Coordinating with Spotlight Field Operations and IT teams to ensure SOX documentation is created and updated on an ongoing basis, based on changes to field processes, etc
  • Working with NGRC and Internal Audit as necessary, for all technology audit matters including managing the annual Sarbanes-Oxley update and key control review processes

Experience For Finance Business Partnering Supervisor Resume

  • Demonstrated ability to communicate effectively, verbally and in writing, with all levels of the Regence organization inclusive of CXO levels
  • Experience in report writing with graphic and statistical elements that supports recommendations and facilitates strategic decision making
  • Experience in Enterprise Accounting Software Administration and Project Management
  • Experience with reporting tools such as Tableau and Business Objects
  • Monitor department’s work procedures and provide suggestions for improvements
  • Professional designations or demonstrated work toward achieving industry designations such as LOMA’s Associate/Fellow Life Management Institute (ALMI/FMLI), Associate Annuity Products Administration (AAPA), Associate Insurance Regulatory Compliance (AIRC) and/or Associate Insurance Agency Administration (AIAA)

List of Typical Skills For a Business Supervisor Resume


Skills For Business Operations Supervisor Resume

  • Demonstrated analytical skills that reflect skill in the interpretation of budgetary, financial, and related management information
  • Previous experience managing the operations of a business along with office management skills
  • Strong skills in database creation
  • Demonstrative skills for developing, composing policies and procedures
  • Strong knowledge and working experience with Substation, T-Line, and Contract Management
  • Organized with efficient multi-tasking skillset to complete assignments and meet deadlines

Skills For Business Manager, Supervisor Resume

  • Interpersonal and supervisory skills
  • Advanced MS Word / Excel skills
  • Proactively and effectively manage and develop customer relationships across the business to ensure the EA services are fit for purpose
  • Desirable-experience of working in an international environment or dealing with multi-cultural audiences
  • At least five years of related professional experience in a finance or accounting function in a leadership or managerial role of increasing responsibility
  • Evidence of being well organized and capable of multi-tasking
  • Experience supporting software using electronic health record products
  • Experience in provider contracting and/or claims processing

Skills For Supervisor, New Business Resume

  • Experience leading and collaborating on projects in a team environment
  • Experience with Costpoint and other Deltek reporting software; such as, Costpoint, and TM1
  • Job related experience in Business, IT, Engineering fields
  • Good understanding of the business process of Substation and T-Line and the impacts of technical changes to the collective business processes
  • A solid working knowledge of Excel and Word is mandatory
  • Experience in patient scheduling and access design
  • Experience in leading teams, and process improvement
  • Computer literacy with advanced experience using Excel

Skills For Business Intelligence Supervisor Resume

  • Working experience within an Actuarial environment
  • Experience in using MS Office applications
  • Preferably 3 Yrs Experienced Employees specializing in Customer Service or equivalent
  • Ensures effective and consistent information processing operations and safeguards information resources
  • Communicate, review, validate and approve month end close process including complete quarterly audits
  • Experience analyzing clinical workflow and practice operations
  • Experience with the operational aspects of the healthcare industry, including documentation standardization
  • Experience with software programming languages

Skills For Supervisor, Business Operations Resume

  • Five or more years’ experience in a university setting
  • Prior supervision of business personnel
  • Strong knowledge of Percent Complete revenue recognition
  • Experience in targeted business systems
  • Experience in RDMS and OLAP schema
  • Strong knowledge of the business requirements process
  • Qualified Accountant (CPA, ACA, etc) or relevant years’ experience
  • Copying paperwork/ validated CRS reports to distribute to upper management as required

Skills For Supervisor, Business Systems Resume

  • Accurate validation and recording of guest information/ CRS surveys
  • Qualified Accountant (ACCA, ACA or CIMA) with relevant post qualified experience
  • Some people management experience is desirable
  • Demonstrated proficiency in inventory management and reconciliation
  • Experience in ambulatory specialty care: Ortho, After Care, Pain Clinic
  • Accurate validation of guest information - to include tour premium information

Skills For UA New Business Supervisor Resume

  • Four years of experience in administrative/secretarial or business operations
  • Demonstrate support for clinic, divisional and medical center policies/procedures and assures staff adherence to policies/procedures
  • Previous experience gained in the life insurance industry
  • Experience in Datafaction Software Administration and Project Management
  • Coaching and providing direct reports with opportunities for training and growth to ensure each is meeting expectations

Skills For Business Applications Supervisor Resume

  • Greeting, qualifying distribution and gifting of all guests
  • Promoting, supporting and improving teamwork and collaboration within the team and department
  • Working knowledge of supervisor and employee rights, rules, regulations, and practices
  • Working knowledge of Oracle Financial Management, Expense Management, SciQuest (Marketplace) Procurement
  • Maintaining ownership and oversight of procedures databases to ensure compliance with all state and federal regulations

Skills For Supervisor New Business Resume

  • Ensuring compliance with all privacy and HIPAA laws
  • Providing consistent, supportive and visionary leadership to assigned team
  • Handling personnel issues timely, fairly and within legal and ethical parameters
  • Ongoing refinement of headcount revenue models
  • Reviewing processes and procedures so potential improvements are identified to enhance service levels
  • Driving Results & Innovation: Recommend and implement positive change
  • Identify opportunities for custom development and working with team representatives in identifying requirements and developing business specifications
  • Responsible for forecasting, supply planning, procurement and scheduling of transportation for Iclicker and IOLab product lines ($20M revenue, $4M COGS)

Skills For Finance Business Partnering Supervisor Resume

  • Represent the company’s interests before external audiences, including providing expert witness testimony and participating in contractual negotiations
  • Assist with check in of touring guests, processing of all contract documents, and dispersing of premiums if needed
  • Oversees the accounting, funding and use of any programming accounts that reside within the Student Activities Business Office (SABO)
  • Basic working knowledge of accounting, including: general ledger, accounts payable, accounts receivable, payroll, and tax
  • Responsible for managing a team of three staff covering fifteen departments across SEBS and NJAES
  • Basic budgeting and utility accounting

List of Typical Responsibilities For a Business Supervisor Resume


Responsibilities For Business Operations Supervisor Resume

  • Maintain strong organizational skills in a high-volume, fast paced environment under tight deadlines
  • Previous experience in a higher education setting and experience with Oracle and Peoplesoft applications
  • Busienss operations experience and 3-5 years healthcare supervisory experience
  • Proven leadership abilities, including developing, coaching and leading staff
  • Experience in multiple areas, including Finance, Accounting or Business Operations
  • Related working experience in data analysis function

Responsibilities For Business Manager, Supervisor Resume

  • Experience working with large Federal Government contracts
  • Clinic or other health care application experience
  • Demonstrated ability to drive insight generation through data and analysis
  • Experience in a supervisory role
  • Knowledge and experience with Agile concepts and practices
  • Financial/data analysis experience

Responsibilities For Supervisor, New Business Resume

  • Strong work ethic and eagerness to produce high quality results
  • Or related business operations experience required
  • Planning implementing and maintaining best practices for integration between NKSFB’s Datafaction system and multiple banks’ software platforms
  • Lead and develop staff and work teams, including training, orientation, and coaching to achieve operation and behavioral service objectives
  • EACR (rental) orders. Set up inventory tracking documents and reporting by channel, by partner
  • All Microsoft Office applications including Outlook, Word, and Excel. Oracle, Peoplesoft and Hyperion budgeting applications
  • Provide coaching and mentoring
  • Day-to-day management of team members and active participation to all team activities including

Responsibilities For Business Intelligence Supervisor Resume

  • Communicate complex, challenging messages in support of business decisions
  • This includes team building, positive conflict resolution, customer service and process improvement
  • Drive the process while viewing the agency’s offerings holistically
  • Liaise with IT team to ensure the normal running of the tool
  • Communicate and clarify the issues about the reporting from sales team
  • Preparation of monthly forecasts with a focus on ensuring headcount is managed in line with revenue projections

Responsibilities For Supervisor, Business Operations Resume

  • Preparation of monthly reporting packs for operations that are action focused and include astute commentary
  • Provide actionable insights to the business using available data (via statistical analysis and other methods)
  • Write documentation where required including work instructions for all tasks within role
  • Participate in debriefing of leadership team after occurrence of any critical incident
  • Create custom reports and complex financial analysis utilizing excel

Responsibilities For Supervisor, Business Systems Resume

  • Oversee both Front Desk and Marketing Admin Payroll
  • Review and correct, as necessary, marketing payroll weekly
  • Track and report all marketing metrics on a weekly and monthly basis
  • Order all supplies needed for marketing department
  • Coordinate referral assignment and scheduling
  • Commitment to continuing education
  • Be proactive regarding the needs of the company

Responsibilities For UA New Business Supervisor Resume

  • Ensure inspection during construction and that as-built information is recorded and tracked properly
  • Serves as a conduit for information sharing across departments, advocates for, and represents departments’ interests
  • Train new/ongoing DERS P-Card users on appropriate use, & facilitate P-card audits as required
  • Signatory of Central Registry disqualifying acts letters
  • Maintain and update BI tools, databases, dashboards, and best practise in sync with Blizzard’s headquarters

Responsibilities For Business Applications Supervisor Resume

  • Hires, trains, and develops staff to ensure best-in-class customer
  • Develops and implements operational strategy. Establishes and monitors
  • Role model exemplary customer service in all activities to set a standard for the function
  • Provide the first point of contact for all customer issues/requirements/communications in support of and in conjunction with the Executive Assistant teams to achieve consistency of approach and deliver customer excellence
  • Question, challenge and drive the team to deliver the highest quality and most relevant services possible

Responsibilities For Supervisor New Business Resume

  • Carry out regular 1:1 Accenture Leadership surveys, updating Accenture Leadership on the EA model, to facilitate a quick reaction to comments and requests, escalating as required
  • Provides supervision and support to work functions assigned within the position’s area of responsibility by leading a team that sells company’s products and/or services via telephone using knowledge of the company’s products/services/supplies
  • Manage to daily, monthly and yearly sales plans and results to key objectives for sales team
  • Coach’s representatives to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
  • Planning, implementing, and maintaining best practices for integration between NKSFB’s Accounting Software system and multiple banks’ software platforms
  • Directly supervise center Coordinators/Administrative Support Staff and assure proper staffing levels at all centers
  • Management and leadership of business support areas in a single specialty or multi-specialty sites

Responsibilities For Finance Business Partnering Supervisor Resume

  • Finance or Management background
  • Establishes clear and concise expectations, organizes assignments, reviews work, assesses performance, administers competencies and provides constructive feedback
  • Supports achievement of center’s respective operating budget performance targets, which include goals for patient panels, patient visits, and revenue and expense targets
  • Improve personal and team work approaches as a continual process improvement focus in line with management’s stated priorities. Document internal processes as needed to ensure understanding by others, leading to improved repeatability and exception handling
  • Collaborates with business areas to asses and prioritize needs
  • Research or data analytics experience,
  • Knowledge of database relational queuing reflective of data modeling proficiencies
  • Proven ability to think analytically, apply analytical techniques, provide in-depth analysis, and interpret information resulting in recommendations for quality improvement for internal customers

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