Business Officer Resume Sample

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Kacie Macejkovic
322 Arno Ville,  Detroit, MI
+1 (555) 470 8447

Work Experience

Senior Business Officer
10/2017 - PRESENT
San Francisco, CA
  • Monitor, reconcile, and audit all expenditures for multiple projects and funding sources, including state, state & federal extension, state & federal ag research, grants, foundation, endowments, gift, service center, fee, appropriated receipts, and clearing
  • Create, analyze and present reports to department head, faculty college business office and others on departmental finances
  • Forecast budget and staffing needs
  • Design and implement organization and program-specific accounting procedures/systems which allow for improved forecasting, monitoring, and reconciling of multiple financial allocations such as salary release and overhead
  • Working closely with the college business office, identify and implement organization changes to enhance the HR and financial functions within the department
  • Analyze budgets and work with college business office to restructure budgets as needed to meet departmental needs
  • Supervise departmental financial and HR staff consisting of 2 Administrative Support Specialist, and Accounting Technician, and three temporary staff
  • Oversee procurement/purchasing activities for Forestry and Environmental Resources, which includes ensuring all transactions meet project spending guidelines, and complete authorization and documentation is included
  • Support the department with critical components of personnel recruitment and employment needs; working directly with college administration to ensure these activities are compliant and accurate
Business Officer
05/2012 - 07/2017
New York, NY
  • Acts as back-up to Assistant Dean for Finance and Business on all fiscal matters
  • Expenditure and budgeting of federal receipts, special funds, and state appropriations
  • Preparation of continuation and expansion biennium budget requests
  • Preparation of budget revision
  • Annual and monthly budget certification activities
  • Year-end closeout activities
  • Grant management and reconciliation
  • Cost allocation activities
  • Monitoring of revenue and receipts and reporting
Assistant Department Business Officer
04/2005 - 03/2012
Houston, TX
  • Oversee bi-weekly employment activity in department; both graduate students and temporary staff. This includes ensuring time is reported accurately and in compliance with Human Resources policies. Work closely with graduate secretary on financing of graduate assistantship. Communicate with college HR administration for issues regarding pay anomalies
  • Manage salary distributions for all departmental personnel, submitting requests for redistributions to college business office
  • Monitor pcard activities to ensure that all receipts for pcard holders are uploaded and reconciled to meet purchasing guidelines, and that statements are routed and approved accurately and in a timely manner
  • Represent the department in critical college and university meetings and training
  • Serves as lead business & financial officer for organization’s leadership team
  • Monitoring and analyzing financial data to ensure accuracy and compliance of expenditures in accordance with state and federal guidelines. Tasks include compiling and auditing data, reviewing and approving financial transactions for Departments, and managing workflow of financial transactions
  • Developing and implementing budget structures and changes for the College
  • Prepare reports, disseminates and interprets financial reports for the Dean, Assistant Dean for Finance and Business, Associate Dean for Academic Affairs, and Department Heads as needed
  • Supervises Accounting Technician. Responsible for monitoring day-to-day work, establishing and evaluating performance standards, and developing professional and financial skills


Globe University / Minnesota School of Business
2000 - 2004
Bachelor's Degree in Accounting

Professional Skills

  • Plan, organize, control, and direct all business services functions for Finance, Operations and, Facilities Planning & Construction divisions; serve as the District's Chief Fiscal Officer
  • Administer the district's financial program within its framework and legal requirements; oversee the development and ongoing monitoring of the District's annual operating budget and the multi-year financial planning; provide financial information to the Superintendent, Board of Education, and other divisions to facilitate decision-making
  • Superb analytical skills and strong written and verbal communication skills
  • Demonstrated MS Excel skills (at a moderate level) and experience with tools and functions such as: sorting, filtering, sub-totaling, sum, and "If" functions
  • Demonstrated excellent interpersonal and written communications skills
  • Strong PC skills including knowledge of spreadsheets, word-processing, and presentation packages
  • Excellent interpersonal, oral, listening, and writing skills with the ability to communicate complex issues and perspectives to a wide range of constituencies

How to write Business Officer Resume

Business Officer role is responsible for software, interpersonal, microsoft, communications, excel, reporting, analysis, training, negotiation, advanced.
To write great resume for business officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Officer Resume

The section contact information is important in your business officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Officer Resume

The section work experience is an essential part of your business officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Officer resume experience can include:

  • Excellent negotiation and deal-making skills and experience
  • Strong technical skills with 2+ years’ experience in infrastructure or application development
  • Experience managing inventory and utilizing inventory control systems, as well as proven experience in learning new software systems
  • Possess excellent computer skills, including thorough knowledge of Microsoft Office (Word, Excel, PowerPoint, and Access)
  • Demonstrated organizational, budget and collaborative skills
  • Strong verbal and written communication skills; ability to influence across all levels of organization

Education on a Business Officer Resume

Make sure to make education a priority on your business officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Officer Resume

When listing skills on your business officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business officer skills:

  • Proven effective written and communication skills
  • Effective budgeting and forecasting planning skills
  • Proven organizational and presentation skills
  • Strong organizational, time management, communication and detail oriented skills
  • Skilled in establishing and maintaining effective working relationships with a variety of associates, IT professionals and general public
  • Demonstrated experience with budgeting different types of funding such as: state, federal, trust and receipts

List of Typical Experience For a Business Officer Resume


Experience For Senior Business Officer Resume

  • Excellent written and verbal communication skills Strong organizational, budget, and interpersonal skills
  • Evidence of the capacity to thrive in an ambiguous, future-oriented environment and respond effectively to changing needs and priorities
  • 1-year experience using SCT Banner modules for payroll, finance, and previous experience in a College or University setting
  • Experience in business administration or financial management or an equivalent combination of training and experience
  • Strong experience in business, financial statement and cash flow analysis
  • Communicate effectively with sponsors and university staff
  • Proven ability to work with a high level of independence, maintain confidentiality, prioritize assignments and division needs
  • Experience gathering, organizing, and analyzing financial information and other data using Excel Spreadsheets, NCAS, XTND, IBIS,, and E-procurement

Experience For Chief Administrative & Business Officer Resume

  • Experience creating and maintaining complex and confidential filing systems
  • Experience with research administration (pre- and post-award, financial management, and payroll) and working knowledge of accounting principles
  • 1-year experience reviewing and managing contracts
  • Experience with budget management and purchasing in a university setting

Experience For Business Officer Manager Resume

  • Develop and maintain strong working relationships to cultivate profitable relationships with program leadership and functional support areas
  • Proficiency in handling multiple responsibilities and priorities
  • 6) Experience working with a multi-location and/or multi-partner program or project
  • 7) Experience working with submissions to HRSA, NIH, PCORI, AHRQ, N.C. State Government Agencies, and Task Orders
  • 7) Experience working with a multi-location and/or multi-partner program or project
  • 8) Experience working with submissions to HRSA, NIH, PCORI, AHRQ, N.C. State Government Agencies, and Task Orders

Experience For Executive Administrative Assistant to the Executive VP & Chief Business Officer Resume

  • 2) Computer proficiency, including demonstrated knowledge of Microsoft Office programs
  • 3) Computer proficiency, including demonstrated knowledge of Microsoft Office programs
  • Experience working in financial environment
  • Experience working with state, federal and private grants and gifts
  • Experience in using Banner Finance, Banner HR, and Quickbooks
  • Define problems, collect data, establish facts, draw valid conclusions, and implement solutions

Experience For Associate Business Officer Resume

  • Conducting 1-1 training sessions and provide ongoing support for the assigned areas of the division regarding financial and budget issues
  • Understanding of pro forma analysis, return on investment concepts, yield, profitability
  • Benchmarking and Ad-hoc Reporting
  • Calculating and processing transactions from various sources within the university and outside vendors
  • Tracking and managing production budgets and exenditures, including settlement sheets (income vs. expenditures) for each production

Experience For Treasury Sales Business Officer Resume

  • Purchasing and PCard administration
  • Responsible for a smaller budget under $5,000, including purchasing, receiving, check request, reconciliation and troubleshooting
  • Thorough understanding of accounting and budgeting practices
  • Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll
  • Successful track record of driving and adapting to change in a multidisciplinary academic setting
  • Computer fluency, including administrative software, reporting tools and communication software
  • Accurate and timely entry and completion of accounting and purchasing card functions for assigned areas of the division

Experience For Assistant Department Business Officer Resume

  • Provide ongoing support for the assigned areas of the division regarding financial and budget issues
  • Responsible for processing and keeping accurate records of all divisional direct pays, purchase order requisitions, and contracts
  • Responsible for assisting the BO II with ongoing Process Improvement and Software Transitions
  • Maintain and improve the confidence of financial institutions, rating agencies, foundations, governmental bodies, and accrediting agencies
  • Keeps the Student Health Services director apprised of ongoing issues affecting revenue and expense
  • Monitors cash handling and revenue reporting activities through the Cashiers and Student Accounts office and Medicat

Experience For Human Services Business Officer Resume

  • Analyze financial information from multiple sources, using multiple funding sources to develop budget revisions and/or journal entries
  • Conduct training sessions and provide ongoing support for managers with regards to non-exempt bi-weekly payroll, human resources, and the Workstudy program
  • Understand the importance of needing support and seeking it
  • Be knowledgeable about institutional services, tactics appropriate for increasing program profitability and vitality
  • Leverage best practice across regions and build consistency by leveraging relationships across the IT community, peers, ICTI Finance and coworkers
  • Ad hoc reporting and admin needs of CIO and BM

Experience For Assistant Business Officer Resume

  • Support in ongoing projects for the CIO and BM
  • Able to manage cross entity charges to ensure proper tracking of expenses
  • Manages operating, designated and other funds
  • Provides monthly reporting and updates to appropriate personnel with budgetary management responsibility
  • Knowledge of university accounting systems

Experience For Private Banking Business Officer Resume

  • Oversee, compile, interpret, project, and analyze accounting and financial
  • Conceptualize, analyze and strategize numerous budgets, financial planning and outcomes as they apply to the financial health of the department
  • Responsible for assigned areas current year forecasting and future year budget development
  • Support the Assistant Dean in preparing journal entry transactions
  • Responsible for overseeing all financial operations and budget of UAB Transportation
  • Responsible for developing Transportations’ annual budget in accordance with the University and Facilities’ goals
  • Foster a shared vision for the division’s commitment to developing a diverse and talented workforce
  • Communicates directly with the Budget Office concerning required mid-year & EOFY budget adjustments

List of Typical Skills For a Business Officer Resume


Skills For Senior Business Officer Resume

  • Demonstrated experience in planning, prioritizing and organizing work in an environment with frequent interruptions
  • Demonstrated skills working with Microsoft Office Software especially Excel
  • Excellent time management, interpersonal, customer service, and oral/written communication skills
  • Proven ability to develop strong and lasting relationships with the business areas to ensure IT services are being met
  • Demonstrated experience in an accounting/budget/business office
  • Demonstrated experience with testing processes and methodologies; test plan/case development and execution
  • Contract management experience as well as experience working with journal vouchers, purchase orders and reimbursements

Skills For Chief Administrative & Business Officer Resume

  • Operate a computer and assigned software programs; operate other office equipment as assigned
  • Demonstrated thorough knowledge of the programs, operational structure, and administrator’s scope of responsibilities, priorities, and commitments
  • Technical skills necessary for the operation of office equipment (Word, Excess, Powerpoint, Access
  • Exceptional communication, written, and interpersonal skills, with attention to detail and service
  • Produce, organize, and present information to succinctly and effectively “tell the unit’s story;”
  • Advocate for management practices that support strong and effective internal controls for fiscal and compliance activities
  • Produce, organize, and present information to succinctly and effectively "tell the unit's story;"
  • Adept at problem-solving, critical thinking, and using good judgment in situations requiring sensitivity
  • Experience budgeting grants, having different budget periods from the state fiscal year

Skills For Business Officer Manager Resume

  • Demonstrated knowledge working with NCAS and OSBM accounting and budget systems and federal grant management policies and procedures is required
  • Experience in serving and selling sophisticated treasury solutions
  • Experience reviewing or drafting commercial contracts
  • Proven knowledge of Generally Accepted Accounting Principles (GAAP)
  • Demonstrated ability to express ideas clearly and concisely, orally and in writing
  • Experienced in developing written documents and reports and cater information to the sophistication of the audience
  • Experience with grants administration in a university setting

Skills For Executive Administrative Assistant to the Executive VP & Chief Business Officer Resume

  • Experience negotiating large, complex transactions for software licensesand/or services
  • Experience drafting complex contracts
  • 2 – 5+ years’ experience negotiating transactions for software licenses and/or services
  • 2 – 5+ years’ experience drafting software license and service contracts
  • Experience with UNC System Budget Management (including SHRA and EHRA position management)
  • Prepares, deploys and monitors unit budgets and financial reports, ensuring effective and efficient utilization of resources
  • Proven knowledge of cost accounting and budget systems

Skills For Associate Business Officer Resume

  • Proven knowledge of Oracle Finance applications
  • Strong ethics, with the ability to manage confidential data
  • Proven ability to present innovative ideas and solutions
  • Proven ability to meet deadlines, and work under pressure
  • Demonstrated ability to coordinate, facilitate and implement solutions with internal and external constituents
  • Management experience in a complex organization

Skills For Treasury Sales Business Officer Resume

  • Demonstrated ability to work independently in a fast-paced environment with concurrent deadlines
  • Strong knowledge of information technology applications, processes, software and equipment
  • Operate vehicle
  • Initiate administrative programs and procedures and to evaluate their effectiveness
  • Demonstrate an ability to expeditiously handle simultaneous requests and work as part of a team
  • Establish and maintain effective working relationships with staff of the University as well as the general public and vendors to the University

Skills For Assistant Department Business Officer Resume

  • Proven ability to apply established policies and procedures related to Federal Grants and other funding sources
  • Proven ability to identify, recognize, and resolve problems that have established precedents and limited impact
  • Proven ability to plan, organize and direct other staff on projects
  • Proven ability to describe complex issues in easily understandable format to diverse groups
  • Experience in software license, service and/or strategic transactions
  • Considerable knowledge/experience with Banner Finance and Banner HR
  • Considerable knowledge/experience with SHRA and EHRA position management
  • Considerable knowledge/experience with Microsoft Office (primarily Excel, Word, Powerpoint), and other computer application and software systems
  • Experience with Banner Finance and Banner HR

Skills For Human Services Business Officer Resume

  • A strong record of professional service at the university, regional, and/or national ­levels
  • Progressively responsible professional experience
  • Experience in compiling semester teaching data and generating faculty contracts
  • Extensive forecasting and budgeting experience
  • The ability to establish and maintain effective working relationships with management, associates, other state officials and the general public

Skills For Assistant Business Officer Resume

  • Passion for parks; strong desire to work for the Presidio
  • Conceptualizes, evaluates, and implements business plans, strategies and priorities
  • Manages the deployment and development of new business systems to achieve organizational efficiencies and effectiveness
  • Preparing, reviewing, and processing forms, reports, and documents while maintaining accurate records of operating budget matters
  • Providing standard monthly reports comparing each unit’s actual expenditures to budget
  • Ongoing CPE to maintain CPA certificate (if applicable)

Skills For Private Banking Business Officer Resume

  • Providing a cover letter (maximum one page)
  • Responding to the two targeted questions contained in the 'Key Application Responses' section of this advertisement
  • Addressing the essential requirements contained in the 'Key Application Responses'
  • Understanding of key technologies relevant to Pegasystems’ industry
  • Working knowledge of practices used in federal funds accounting and reporting
  • Working knowledge of the State of North Carolina's accounting, budgeting, and fiscal management principles and procedures
  • Working knowledge of policies and procedures related to business practices and internal control procedures
  • Exercise judgment and discretion in establishing, applying and interpreting a wide range of compliance policies and procedures

List of Typical Responsibilities For a Business Officer Resume


Responsibilities For Senior Business Officer Resume

  • Ongoing maintenance of required Mutual Funds’ principal documentation to be held in safekeeping or documentation management systems, ensuring that all records and data is up to date and current
  • Manage division’s EHRA Annual Performance system, which includes a required annual appraisal form and a biennial 360-peer review; advise the Vice Chancellor in collaboration with Central HR’s Employee Relations regarding updates/revisions to the division’s EHRA Annual Performance system
  • Experience with training and excellent interpersonal and communications skills
  • Proven experience as an executive administrative assistant supporting C-level executives
  • Demonstrated experience with analysis, negotiation, organization, management, planning, project management
  • Recruits, selects, and helps staff develop appropriate, work-related knowledge, skills and abilities as needed to sustain a diverse workforce
  • Experience working with large complex data sets
  • Contributes to the development of the annual DDSOO NPS Spending Plan and ongoing monitoring of NPS expenditures against the Spending Plan

Responsibilities For Chief Administrative & Business Officer Resume

  • Provide counseling and outreach regarding HR issues arising within the unit
  • Financial management of the department’s multiple accounts, including the development of and accounting for multiple operating budgets and income sources
  • Specialized reporting and database analysis (e.g., NSF survey, IEO clinical trial reporting, etc.)
  • Advanced proficiency with Window-based software packages involving spreadsheets, databases, word processing, and presentation applications
  • Oversee two hotels totaling 68 rooms, 4 restaurants, 6 venue rentals, an 18-hole golf course, and full-service catering
  • Serve as the primary point of contact for ensuring forms grant partners are completed timely and correctly
  • Direct and track the processing of all grant purchase orders and payment requests

Responsibilities For Business Officer Manager Resume

  • Ensure individuals receive proper training on any new University HR initiatives in support of department activities
  • 2) Perform budget analyses and conduct budgetary forecasting in a financial environment with varied resources
  • Analyze financial trends for reporting
  • Track outstanding items and work with IT management to ensure timely closure of all open items
  • Collaborate with internal monitoring unit: prepare annual risk assessments, perform desk audits, and conduct programmatic reviews
  • Travel processing for the Theatre Faculty and Staff
  • Serve as the primary point of contact for ensuring forms from subcontractors and grant partners are completed correctly and timely

Responsibilities For Executive Administrative Assistant to the Executive VP & Chief Business Officer Resume

  • Oversees the expenditure of and accounting for funds appropriated in the annual budget
  • Assist the Budget Director and other budget staff with the implementation of new budget and reporting systems
  • Identify, evaluate and implement proposals for additional means of generating revenue for the Presidio Trust
  • Serve as the division HR liaison to the University’s Central HR Office
  • Monitor and track outstanding, un-booked future personnel salary and benefit budget obligations arising from requested personnel actions for new hires, position upgrades, abolishment, vacancy’s, cost-sharing and release time, retirements, faculty retreats etc

Responsibilities For Associate Business Officer Resume

  • Develop and maintain the Business Continuity Plan for ORIED on a high-level, and assist ORIED’s subsidiary units with developing individual Business Continuity Plans as requested
  • Work with the Office of Research, Innovation & Economic Development (ORIED) as well as the College of Textiles to maintain the Institute’s fiscal and administrative solvency and compliancy providing frequent updates about fiscal issues in the Institute
  • Work with faculty, students, private industry, and university colleagues in implementation and dissemination of The Institute’s administrative policies and procedures. Act as a liaison to many University Offices, working closely with unit heads and their staff
  • Manage and analyze all the Institute’s financial accounts including industry membership and projects, service center, receipt and trust funds, contracts and grants, in addition to appropriations from the university. Advise The Director on appropriate courses of action
  • Serve as liaison between the Institute and ORIED’s Research Administration Office as well as the College of Textiles’s Research Administration Office with regard to contracts and grants specifically proposal preparation, project modifications, and review of all financial activities on these projects
  • Actively involved with planning and coordination of Institute’s conferences and member meetings
  • Responsible for distribution of funds between labs and various accounts in the Institute
  • Work closely with ORIED’s ISSC and the College of Textiles’ Business Office on financing of permanent, temporary and graduate assistantship positions

Responsibilities For Treasury Sales Business Officer Resume

  • Independently research information affecting the Department’s goals and objectives. Provide preliminary analysis, summaries, and recommendations to the Department Head to support decision-making
  • Position is responsible for working with each departments leadership and faculty members to determine and understand appropriate HR policies and procedures related to the day-to-day operation of the departments of Clinical and Diagnostic Sciences, Occupational Therapy and Physical Therapy. The
  • Manage the executive’s daily/weekly calendar in a diligent and effective way
  • Detail oriented, self-driven, highly motivated individual with positive energy
  • Serve as the primary business advisor to the unit and as the financial liaison to the university
  • Apply a sophisticated understanding of the economic forces shaping higher education to develop the unit’s financial activities including financial strategy, planning, projections, and budgets that focus on attaining and sustaining long-term financial equilibrium
  • Develop models that respond to new financial or operational circumstances and provide insightful analysis of financial results and forecasts that allow for informed decision-making and resource optimization
  • Recruit, develop, and retain high-performing business and administrative professionals

Responsibilities For Assistant Department Business Officer Resume

  • Serve as an ambassador for the unit on various university committees; and
  • Provide a service orientation with high standards of performance
  • Initiates and Routes contracts and agreements. Serve as the primary point of contact for ensuring forms from subcontractors and grant partners are completed correctly
  • Monitor and reconcile all grant expenditures
  • Oversees the collection of grant partners' cost share and verifies appropriate documentation. Communicates with and advises partners to ensure adequate/required documentation
  • Tracks and Reports grant expenditures and cost share collected
  • Apply a sophisticated understanding of the economic forces shaping higher education to develop the unit's financial activities including financial strategy, planning, projections, and budgets that focus on attaining and sustaining long-term financial equilibrium

Responsibilities For Human Services Business Officer Resume

  • Supervision of financial matters; review budget transfers, budget and cash overdrafts, review and determine appropriate disposition of all budget flexibility requests; counsel, train and instruct departmental staff and academic leaders on purchasing and other budgetary procedures
  • Budget planning; establish annual base operating budgets for instructional and service units in Academic Affairs; review and summarize requests from instructional and service units in Academic Affairs
  • 3) Information Analysis and Decision Making
  • 4) Information Analysis and Decision-Making – Ability to assess and resolve unprecedented problems that require research and review of
  • Create a working environment where internal and external customer service needs and expectations are met or exceeded
  • Proficiency with standard desktop computing tools and business applications
  • Perform budget projections and modeling
  • Manage grant proposals and awards to include complex budget development, cost shares, staffing on grants, compliance, etc
  • Office operations; maintain adequate supply of office supplies; and order/obtain equipment, negotiate for purchase of major items such as copies, and computers

Responsibilities For Assistant Business Officer Resume

  • Manages budgetary processes for the Libraries and charts a financial plan that allows the operation to prioritize financial needs and best meet its obligations to the research, teaching, and learning missions of the university
  • Establishes, maintains, and enforces an effective system of internal controls; ensures that records are accurate; promotes the effectiveness and efficiency of the operation; and ensures compliance with laws, regulations, and contracts
  • Develops and supports a commitment to consistent and willing adherence to guidelines and policies as well as to ethical conduct in support of the mission of the university
  • Continuously monitors the Libraries’ budget performance from all funding sources to ensure fiscal prudence
  • Oversees the process of delivering pertinent financial information and statistical data to the Libraries’ senior leadership team
  • Coordinates all activities and prepares the University Libraries response for the university’s annual resource planning process

Responsibilities For Private Banking Business Officer Resume

  • Oversees the procurement activities and practices of the University Libraries
  • Supervises, coaches, mentors, and motivates Financial Services team members to create a culture of innovation, collaboration, accountability, communication, and engagement
  • Identifies and sets project priorities, goals, and objectives, assigning work to the team as appropriate, in order to develop, implement, and maintain high quality administrative solutions
  • Works to identify and develop new funding opportunities
  • Establishes business services standards and procedures

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