Business Control Officer Resume Sample

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Gustave Romaguera
31415 Fidel Spurs,  Los Angeles, CA
+1 (555) 308 5193

Work Experience

Associate In-business Control Officer
06/2017 - PRESENT
Detroit, MI
  • Business / Desk level key operational risk monitoring
  • Review, challenge and substantiate inherent and residual risk results
  • Drive agenda to manage critical risk across functional and business units
  • The overall function of the IBCO is to serve as the Business Unit’s Point of Contact (POC) for all compliance-related matters which require coordination or action from the Business or requires the latter’s inputs. IBCO's are particularly critical for the following
  • Drive control agenda at functional level across critical business unit risks
  • Coordination and delivery of Manager’s Control Assessment activities
  • Facilitator of full sales control governance
  • Developing and documenting our understanding of the architecture of the CFS business in region, aligned with expansion in the firm’s footprint – across geographies, client segments, products
Cbna-gcg-business Control Officer
06/2014 - 12/2016
Los Angeles, CA
  • Strong project management and at the same time diligent person is required, someone who has good communication skills both intercommunication/relationship skills
  • Lead in coordination of business regulatory exams
  • Risk & Control Self Assessment, error governance, control deep dives
  • Developing and documenting our understanding of the architecture of the business in all regions, aligned with expansion in the firm’s footprint – across geographies, client segments, products
  • The role involves close interaction with the OGC IBCO Head, OGC Functional Peers, Senior Management, Senior In Business Control Officers, and 1rst / 2nd / 3rd Lines of defense stakeholders
  • College graduate, preferably from a business related course with 2 years’ work experience
  • Review transaction monitoring alerts of Credit Card, Ready Credit/Personal Loans and Retail Bank clients
  • Conduct Annual Customer Due Diligence for GCB clients that are deemed AML high risk status
  • Perform High Risk Account Classification/Overlay reviews
Wealth Management Business Control Officer
08/2008 - 04/2014
Chicago, IL
  • Review Business-In-Person classified clients
  • Conduct name screening and name searches reviews
  • Identify and escalate derogatory or inconsistent information or suspicious transaction behaviors found during the review of various AML related processes
  • College graduate, preferably from a business related course with 2 to 3 years’ work experience
  • Excellent work ethic (e.g. works well under pressure, quickly adapts to fast changing environment, has a sense of accountability and ownership)
  • Great team player with good relationship management skills, problem-solving and negotiation skills
  • Perform High Risk Account Classification / Overlay reviews
  • Leads quarterly and annual Managers Control Assessment (MCA) self-assessments and completion of all control related assessments on behalf of the business


Vincennes University - Jasper Campus
2004 - 2008
Bachelor's Degree in Business

Professional Skills

  • Influencing, facilitation, and partnering skills with key stakeholders and Senior Management
  • Previous experience in Investment Banking experience in Corporate or Operations or in risk and control functions preferable
  • Promote a strong, proactive risk management culture within RESL, to ensure the business operates within the bank’s risk appetite
  • Technical & professional knowledge and skills
  • Insurance services industry experience or Financial services industry experience required
  • Extensive experience in Securities Services, ideally with a solid understanding of Global Custody (including cash & FX) and CFS
  • Experience working with direct and indirect reports or teams

How to write Business Control Officer Resume

Business Control Officer role is responsible for events, insurance, reporting, architecture, trading, training, credit, retail, negotiation, analysis.
To write great resume for business control officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Control Officer Resume

The section contact information is important in your business control officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Control Officer Resume

The section work experience is an essential part of your business control officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business control officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business control officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Control Officer resume experience can include:

  • Verifies that new or modified products are reviewed through the appropriate governance routines and processes and that these are launched with adequate controls, which can be monitored and reported
  • Provides support when requested by global, regional or local teams on Scenario Analysis (SA) process (defined at Business Segment Level) ensuring timely and accurate data submission. Performs SA trigger monitoring
  • Experience in successfully managing control strategic programs
  • Execute and implement business control priorities and strategy - drive control agenda at functional level across critical business unit risks
  • Understanding of regulatory obligations surrounding insurance business
  • Understanding of products and markets

Education on a Business Control Officer Resume

Make sure to make education a priority on your business control officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business control officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Control Officer Resume

When listing skills on your business control officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business control officer skills:

  • Good organisational skills - manages & prioritizes multiple tasks across different time horizons within deadlines
  • Good interpersonal skills and ability to deal with people from all levels in a professional manner
  • Previous experience in Audit or Compliance testing
  • Demonstrated critical and strategic thinking; highly analytical
  • Build and maintain strong relationships with key stakeholders and ensuring the BCO is the ‘trusted partner’ to the business
  • Attestations: Tracking and maintain evidence of business executive attestation

List of Typical Skills For a Business Control Officer Resume


Skills For Cbna-gcg-business Control Officer Resume

  • Strong communication abilities to serve as liaison between different groups within the Organization
  • Execute and implement business controls priorities and strategy - drive control agenda at functional level across critical business unit risks
  • Provide both verbal and written communications regarding training programs status, risks and issues to escalate to stakeholders and senior management
  • Detailed knowledge of Everyday Banking, Payments, Personal Savings & Investing policies, processes, controls and systems is an asset
  • Identify and monitor critical dependencies between training programs and recommend appropriate action
  • Flexibility to adapt to rapidly changing requirements
  • Control and Risk governance implementation and reporting

Skills For Associate In-business Control Officer Resume

  • Implement the firm’s policies and rules
  • Record of partnering with trading and sales business and other functional colleagues to identify problems, find solutions and reach agreements in order that business is done whilst addressing the firm’s most significant concerns
  • Foster co-operative and collaborative working
  • Proactively mitigate, manage and escalate issues
  • Orchestrate and drive the successful & timely completion of programs to achieve business goals
  • Proficient in MSOffice, particularly Excel and PowerPoint
  • Trusted Front Office control advisors
  • Front office supervisory management and execution

Skills For Wealth Management Business Control Officer Resume

  • Extensive experience in Securities Services, ideally with a solid understanding of the alternatives and traditional Fund Services products, markets, and client base
  • Previous experience in Business Management would be helpful
  • Experience in internal audit/internal control/operational risk areas
  • Understanding of the end to end product life cycle for Investment Banking and Corporate Banking
  • Control representative in control forums
  • Able to multitask, ability to work independently and a team player
  • Proven track record working with Front Office executives in establishing standards, implement control improvements and driving programs which enhance transparency over governance and control
  • CBPS resident for at least 2 years and has stayed with his/her current position for at least 1 year

Skills For In Business Control Officer Resume

  • Build positive rapport and relationships with business units
  • Run concurrent initiatives
  • Self confidence and a self-starter
  • Compliance, risk and control knowledge required
  • Financial institution experience, with exposure to retail banking and in one of the following disciplines: 1) auditing, 2) regulatory compliance, 3) internal control, 4) operational risk or 5) management consulting
  • Relevant experience in compliance, risk and control knowledge required

Skills For CIB Controls Banking Business Control Officer Resume

  • Trusted Front Office control advisor
  • Business Control Oversight & Governance
  • In partnership with Business Executives, establish and drive business control forums and key risk indicator (KRI) reviews, ensuring agenda and materials effectively cover critical business operating risk
  • Formalise a Quality Assurance plan to test the operational effectiveness of key controls on a periodical basis
  • Executing ad hoc / analytical requests
  • Assist in delivering ‘Deep Dive’ Reviews, analytics and trending for issues and action plans

Skills For Latam Business Control Officer Resume

  • Proactively ensuring local and global awareness as to the status of high severity FORCE Action Plans
  • Early identification and escalation of control problems, ensuring timely and appropriate resolution
  • Ensure events that meet the FORCE reporting standards are recorded in a timely manner
  • Facilitate deep dive reviews upon request and also using a risk based approach
  • Ensure timely and accurate delivery of any IA or regulatory request for information (deliverables) during reviews

Skills For Latam GIB Business Control Officer Resume

  • Oversees that issues raised during examinations are registered in iCAPs
  • Support business to meet IBAM (Issues Being Address by Management), ECI (Escalated Control Issue) and ROR (Re-Open Rate)
  • Provide training /reference resources for all those involved in audits/reviews
  • Address regulatory, compliance and customer issues with urgency and accountability
  • Enhance the firmwide control framework to ensure consistency and transparency through clear oversight and defined accountability

Skills For Investor Services Business Control Officer VP Global Clearing Resume

  • FORCE management / Risk Control Self Assessment (RCSA)
  • Approve new FORCE / RCSA items and track to completion
  • Perform pre-closure review of all FORCE Action Plans to ensure actions gave been sufficiently executed
  • Serve as central point of contact for all FORCE related queries and provide guidance as and when required
  • Facilitate incident reviews with key stakeholder’s to agree root causes and ensure the delivery of high quality action plans and remediation to address control / risk issues
  • Ensure high quality incident / error management reports are produced

Skills For Markets Business Control Officer Equities Resume

  • Monitor for closure of remediation plans and undertake Quality Assurance reviews
  • Review internal risk event data for trends, thematic themes and recommend deep dive reviews where necessary
  • Business Control Committees (BCC), Business Control Forums (BCF) and related meetings: Responsible for the overall meeting administration which includes production and distribution of the materials, quality review of data within the materials, and manage the meeting invite
  • Operational Risk Reports: Creating standard and adhoc reports relating to the RCSA, Issues/Action Plans, Risk Events, and Aggregated Risk Profile and related key operational risk reporting
  • BCO Data Repository: Responsible for the document updates and maintenance of the BCO SharePoint site
  • Ensures that controls are in place so Operational Risk Events are timely and accurately reported into Loss Capture System (LCS)
  • Act as focal point of contact on annual compliance assessments

Skills For Cao-markets Business Control Officer Resume

  • Provide risk and control subject matter expertise to the Insurance business areas in audit reviews, exam and compliance assessments
  • Support areas to develop appropriate corrective action plans to address root cause
  • Facilitate and manage communications between stakeholders through life cycle of issues
  • Report issues/incidents timely
  • Verifies that Key Operational Risks (KORs) defined at global and business segment /sub-segment are properly captured through MCA and Key Risk Indicators (KRI) reported as defined at global level. Assess if additional KORs-KRIs related to their specific product/business are required at local level. Assess all breaches and escalates to BRCC when significant breaches are materialized

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