Business Management Lead Resume Sample
Floyd Mayer
76222 Jo Lake,
Houston,
TX
+1 (555) 463 3986
Work Experience
Business Management Lead
09/2015
-
PRESENT
New York, NY
- Maintains solid advanced interpersonal skills to engage, as a thought leader, senior executives within GO and GIS, in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to connect colleagues and challenge insightfully to drive improvements and propose credible options
- Projects well-defined consultative and project management skills to conduct effective questioning , hone in on key issues to formulate ideas and planning materials as well as present those ideas clearly and concisely to all levels of the organization including senior and/or executive management
- Maintains a comprehensive knowledge of GO’s end - to- end processes and operating environment to support proper recognition of issues or to recognize and position improvement opportunities in the metrics gathered and reporting produced
- Manifests a strong analytical and problem solving ability to escalate and negotiate complex and conflicting issues, handle multiple and shifting priorities across a broad spectrum of GO’s operating environments and to identify and monitor activities that are financially sound and operationally feasible within EY compliance standards
- Possesses a strong working knowledge of the career framework for GO as well as the tools in use to manage the workforce to guide the analysis and proposed solutions for of staff skill gaps
- Possesses a working knowledge of such operational process management standards as the as Information Technology Infrastructure Library (ITIL) framework to provide guidance and align levels of ITIL certification to staff as their roles require
- Possesses a strong working knowledge of auditing standards such as that of ISAE and SOC to guide efforts in GO’s audit readiness
- Manifests advanced team management skills by delegating work effectively and using appropriate resources. Utilizes the proper people, time and project management disciplines across a diverse culture and multiple time zones. Resolves team conflicts with a proven ability to implement & communicate difficult decisions as well as provide team and peer mentoring as appropriate
- Support execution of the firm’s Third Party Oversight (TPO) Program. Support the roll out of new TPO tools & processes, and assist in formally documenting processes, roles & responsibilities
Latin Business Management Lead
09/2010
-
08/2015
Phoenix, AZ
- Builds and maintains relationships with key members across IT lines of business as well as enterprise functions (human resources, finance, legal, vendor management, etc)
- Has intellectual curiosity to gain deep knowledge of various businesses, technology , finance and HR
- Influence at all levels, but particularly with CIO and Managing Director level to focus the organization’s resources and expertise on strategic initiatives to further Technology’s capability
- Provide resource management communications, planning/forecasting guidance and coordination for core business requirements for CTO’s & CTO-1
- Drive process improvement and engage with the tools and automation team members across multiple working groups for dashboard development and KPI’s
- Partner with OPT BMO Leads to drive consistent business management practices, development of KPI’s, setting logical key performance measures and reporting driving towards continuous improvement in accuracy and control
- Act as primary liaison with Audit’s Professional Practices team – being knowledgeable and aware of Practice changes, system enhancements, and evolution of Audit’s operating model, etc
- Partner with the management team and finance to plan and monitor the organization’s financial budget, forecast and actuals
Sprg Business & Management Lead
08/2003
-
06/2010
San Francisco, CA
- Bachelors and five or more years of experience in a SAP Environment
- SAP organizational structure, PPBE, Acquisition, Financial Management Processes
- Experience with Financial Management Oversight
- Knowledge and understanding of classified programs and procedures
- Knowledge and understanding of Government PPBE process
- Interact with and present to high-level executives to strategically position the department and articulate the group’s value proposition
- Serve as primary point of contact for interaction/coordination with Visa/MC related to Digital activities
- Serve as single point of contact for disseminating changes to interface specifications for Wallet activities, and collect and gather feedback from internal Chase Teams. Coordinate meetings on an as needed basis to review and discuss these changes/obtain answers and clarifications
Education
Franciscan University of Steubenville
1998 - 2003
Bachelor's Degree in Management
Professional Skills
- Management experience in wholesale banking
- Manage financial plan (Investment and Operate budget)
- Supporting on NWM CAO strategy; operating model, location strategy and alignment of activities to the global business
- Interfacing with Finance teams, ensuring data is provided is accurate, timely and reflects the position recognized by NWM Services Exco and SLT
- Create presentations on CELT Progress, helping the team tell the story of the progress being made advancing the colleague agenda
- Implement a demand/supply model integrated with annual planning
- Deep understanding of revenue and expense drivers of the CCB business
How to write Business Management Lead Resume
Business Management Lead role is responsible for analysis, gis, training, organization, planning, finance, credit, auditing, trading, architecture.
To write great resume for business management lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Management Lead Resume
The section contact information is important in your business management lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Management Lead Resume
The section work experience is an essential part of your business management lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business management lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business management lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Management Lead resume experience can include:
- Work experience within the Financial Services Industry
- Strong knowledge of risk management and internal controls with the ability to lead the internal governance and control for the Chief of Staff Office
- Experience in finance or similar analytical role
- Monitor or direct consistency in coaching and counsellor training across GO in concert with the EY Training Department
- Define and monitor resource management for GO e.g. long term staffing plans, changes in staffing due to location strategies, etc
- Coordinate and schedule attended testing needs for for all Major Projects
Education on a Business Management Lead Resume
Make sure to make education a priority on your business management lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business management lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Management Lead Resume
When listing skills on your business management lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business management lead skills:
- Strong international exposure, particularly with MSD offices/personnel globally and possess outstanding communication skills
- Exemplary leadership skills to engage diverse teams to partner and work together
- Experience of managing a technology team with a focus on IT as a service
- Strong ability to understand both Citi’s and CCB’s Strategy, Value Proposition and Products
- Proven ability to drive change across a large organization
- Strong collaboration and partnership focus across functions
List of Typical Experience For a Business Management Lead Resume
1
Experience For Latin Business Management Lead Resume
- Guide and support the GO people agenda to develop and retain talent
- Define and identify appropriate GO staff training through skill gap analysis e.g. levels of certification required in Information Technology Infrastructure Library (ITIL) appropriate for the remit of a specific function
- Manages the formal staff rewards and incentives initiatives for GO aligned to EY sponsored programs for same
- Develops an in depth and continuous understanding of GO, its forward strategy for process improvements and strategic enhancements to maintain the role’s high position of thought leadership and value to senior leadership in GO. Understands the impact GO has on GIS’s goals and objectives to that of its internal and external clients
- The role requires a strong analytical acumen and business management orientation to understand the nuances of the Service Management and Project Management processes for the globally disbursed GO organization
- The role additionally requires consultative questioning, influence management and critical thinking skills to assess global operational functions, recommend viable solutions in both financial management, risk management and service quality assurance in a manner that is both effective and supporting the value to the GIS and EY’s businesses
- Lead US CCB and Segment budgeting and goal setting process for the business
2
Experience For Business Management Lead VP Bournemouth Resume
- Supervise the annual Voice of the Client (VOC) survey preparation work, roll-out and insights
- Act as the Sr. Business Real Estate Liaison (BREL) responsible for overseeing the BREL on all CRS activities that impact US CCB. This includes managing the CCB real estate portfolio and decision making around new sites as well as ensuring compliance with employee trading policies
- Oversee headcount management process; improve process to provide more visibility across the business
- Supervise the expense management cadence and provide insights to senior management on signals and trends
- Direct the continued success of the US CCB Banker Boards and Women in Commercial Forum
- In conjunction with Human Resources, oversee the creation of new programs that continue to develop our talent across the organization
- Proactively identify opportunities to simplify and automate process and procedures across US CCB
- Management through influence
List of Typical Skills For a Business Management Lead Resume
1
Skills For Latin Business Management Lead Resume
- Strong execution and implementation ability in a complicated business environment
- Is decisive, clear and capable of acting at speed and has energy, enthusiasm and resilience to maintain progress against significant challenges
- In depth knowledge of commercial banking business and products
- Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of senior staff management
- Develop multi - year strategy for GHS
- Accountable to service ownership to ensure adherence to firm controls policies and procedures
- Interface with architecture team to ensure solutions are integrated with standards and exceptions go through tollgate approval process
- Implement Availability and Capacity management process to ensure critical applications infrastructure availability and optimal utilization of resources
2
Skills For Business Management Lead VP Bournemouth Resume
- Drive productivity initiatives across GHS
- Collaborate with Demand Management and Portfolio Management areas of the Risk and Finance Technology (RFT) iPMO to ensure proper budgeting and forecasting of all products delivered and serviced by Global Technology Infrastructure
- Prepare and present monthly financial reports detailing actual vs. forecast and trending data for all lines of business using the RFT Book of Work as a basis for reporting – with investment and decommission activities
- Develop processes, procedures, and work products for the organization’s Annual Planning exercise to create a foundation for the following year; then, execute those processes with iPMO, RFT Lines of Business, and other RFT Business Management areas
- Identify expense reduction opportunities, during annual planning and ongoing operations
- Understand Line of Business financial forecasts and translate them into proposed budget allocations
- Evaluate existing financial reporting systems and investment activities, and make recommendations for changes to procedures, budgets, and other financial control functions
- On a day-to-day basis, support the Chief of Staff in successfully discharging the Executive-office related responsibilities
3
Skills For Sprg Business & Management Lead Resume
- Transform general guidance into strategic messaging
- Respond to requests and queries on behalf of the COO and Chief of Staff; Deputise for the Chief of Staff as required
- Assist the Chief of Staff with the development and distribution of business updates to Executives at the Barclaycard ExCo, IHC and BC&I levels; this includes ownership for the creation of the BCUS Monthly Business Review
- Assist the Chief of Staff with stakeholder management activities as Board members and Senior Executives spend time with BCUS executives
- Support the Chief of Staff with public policy work as requested
- Participate on business initiative projects as directed from the BCUS Chief of Staff and COO
4
Skills For Fintech Business Management Lead Resume
- High level of curiosity to continuously identify ways to improve our processes
- Coach and develop talent
- Familiarity with JPMC’s financial and asset management systems is desirable
- Experience in multiple areas of the bank and across a broad range of topics including internal communications, colleague engagement, business performance management, program management, and D&I or citizenship is valued for this role
- Excellent relationship and stakeholder management skills both across teams and upwards throughout organisations; able to develop and maintain constructive relationships with senior stakeholders
5
Skills For Tpo-business Management Lead Resume
- Balance different requirements (e.g. commercial, customer and regulatory)
- Deliver as a senior individual contributor, through influence and not through direct ownership of resources
- Highly organised and structured with an ability to thrive in an environment with a huge variety of tasks and challenges
- Oversee the supply and demand management ensuring the proper prioritization and implementation of key programs. Lead Financial Control initiatives and increase transparency around expense management and expense forecasting
- Experience in an Operational / Service Management role with a technology delivery organization
- Approximately 10 to 12 years of experience in Operational/Business Management roles
- Producing periodic Management Information which supports management decision making; support structured and bespoke NWM Technology India consolidated Management Information and Reporting to the Senior Management
- Colleague Engagement – Act as project manager for the Colleague Engagement Leadership Team, driving the team to meet action plans, milestones, and deliverables
6
Skills For Clarity, .T Business Management Lead-VP Resume
- Be the BCUS point-person in the business for the Your View, Top-Workplaces, or other engagement surveys. Analyze the results and create summary reports for Executives to interpret their results (when/if data is available)
- Support the Chief of Staff in managing risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
- Ensure all mandatory Barclays training is completed on time
- Internal Communications Team - Work with the Internal Comms to assist with their robust communications strategy executed for BCUS/COO
- Have a understanding of the inner workings of the broader Strategic Sourcing & Enterprise Services (SSES) organization and provide solutions that are rooted in internal client service to drive efficiency and leverage company assets
- Have a solid knowledge of most meeting types, be familiar with congresses/conventions, travel, and payments and be up to date on internal procedures, guidelines and policies within MSD
7
Skills For Clarity Business Management Lead-VP Resume
- Organizational Agility: Ability to work effectively in dynamic, rapidly changing, team-based environment
- Strategic Thinker: Ability to identify strategic needs with little or no direction, resource key projects and translate strategies into actions
- Influencer: Team player with proven ability to foster and manage working relationships in a matrix environment. Appreciation for other perspectives, coupled with the ability to successfully gain the support and buy-in from all levels of the company
- Critical Thinker: Able to integrate company goals and objectives into department goals and activities/communications. Can work with a blank-sheet of paper
- Detail Oriented: Excellent ability to work on multiple tasks simultaneously with strong organizational and prioritization skills, addressing critical daily issues as well as keeping focus on strategic priorities
- Open Communicator: Excellent oral, written and interpersonal skills with the ability to work effectively with diverse groups of peers and strong business partners
- Coordinate defect review meetings with Payment Networks during projects and for BAU issues
- Change Execution Management (CEM) certification
8
Skills For Ink Supplies Business Management Lead Resume
- PMP (or equivalent) certification
- Drives the formal review of all business directives for Global Operations (GO) to monitor service assurance and operational readiness for aligned products and services within Global Infrastructure Services (GIS)
- Manages and coordinates the data intake process for new initiatives and projects driven by Automation, Efficiency & Quality Control (AE & QC) to gather essential information inclusive of financial and operational impact to GO components
- Directs GO’s Operations Service Assurance team to oversee the ongoing assessment of GO’s component with the GIS Service Readiness framework and to measure GO’s service deliverables against agreed to expectations
- Recognizes and understands to evaluate the compliance procedures and risk policies that monitor GO’s processes as prescribed by EY Risk Counsel
- Drives all aspects of internal and external communication for GO
9
Skills For Gti-business Management Lead Resume
- Manages and coordinates the preparation of internal communication such as GO’s newsletter and the department’s presentations and Town Halls. Coordinates the compilation of content, and validates materials and information across all of GO
- Manages and coordinates the preparation of external communication such as GO’s presentations on accomplishments, services and initiatives shared across Global Information Services (GIS) and EY at large
- Oversees access and distribution of all communication through the use of EY’s shared tools such as Yammer, Community Hosting Services (CHS) and SharePoint
- Manages and directs GO’s budget planning as part of the overall GIS business and finance management process
- Guides and assists GO teams in the preparation of financials in business cases for new and enhanced initiatives. Directs cost analysis, Return on Investment (ROI) projections among other financials aligned to projecting and evaluating appropriate cost for new and current initiatives
10
Skills For Business Management Lead Resume
- Manages the activities aligned to International Standard on Assurance Engagements (ISAE) 3402 and Service Organization Controls (SOC) 2 among other internal and external audit directives
- Ensure strong controls are in place for the business, including oversight of continuity of business planning and compliance training for the business
- Oversee and provide guidance on Resolution Planning, acting in a senior advisory role
- Support or drive as appropriate people development initiatives in GO i.e., coaching network, Global People Survey activities, people committee
- Oversee communications for the business, including preparation of Town Hall materials, senior management presentations and all-hands communications
- Oversee material compilation and preparation to sustain a continuous state of readiness for formal audit reviews within GO
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