Billing Team Lead Resume Sample

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Rudolph Welch
9746 Dudley Street,  Houston,  TX
+1 (555) 689 9845

Work Experience

Billing Team Lead
12/2017 - PRESENT
Los Angeles, CA
  • Manage and maintain the billing and collection process and programs to provide effective electronic filing strategies
  • Provide ongoing training and education to billing staff to ensure that policies and procedures are followed
  • Assist with staff communication, providing updates, resolving issues, setting goals and maintaining standards
  • Retrieve and maintain electronic filing and edit reports
  • Research and correct claim submission reports
  • Assist with training of Billing personnel in electronic filing and data entry methods
  • Assists Billing/Collections Manager by coordinating work to team members
Team Lead, Billing
03/2012 - 11/2017
Philadelphia, PA
  • Leads and oversees the implementation all provider contracts, including and pertinent changes and modifications applicable to these contracts
  • Serves as a subject matter expert on all contract implementation related issues and questions
  • Lead and oversee the internal audits of contracts and related files to ensure compliance with corporate standards related to contracts and their implementation
  • Government contract invoicing (e.g., CPFF, FFP, T&M)
  • Commercial contract invoicing
  • Assists in the lead of third party data collections systems (WAWF, EXOSTAR)
  • Leads and supports system of internal controls within the billing function that is adequate in all material respects in the judgment of the company’s independent and government auditors
PFS Team Lead-billing
09/2009 - 09/2011
New York, NY
  • Responsible to lead and check for Month-end closing information and reporting to internal and external customers
  • Develop partnerships with Contract Administrators, Program Administrators, and other Finance Managers
  • Coordinates and ensures timely, accurate responses to issues or questions posed by government and independent auditors
  • Supports and Leads the organizational strategies and management processes that
  • Ensure technical competence at all key accounting positions within the contract-audit and billing functions
  • Support training and development
  • Supports the develop that the Manager provides of a culture that is a continuous process improvement and customer focus that ensures prompt, accurate and responsive services, recording and reporting
  • Financial management experience in a government-contracting environment
  • Familiarity with FAR and CAS regulations


Northwood University - Florida Campus
2003 - 2008
Bachelor's Degree in Accounting

Professional Skills

  • At least one year billing experience required
  • Leadership or supervisory experience in finance or accounting
  • Retail franchise accounting experience is considered an asset
  • Prioritize and manage portfolio of customer complaints
  • Process development or improvement experience
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Assist in recruiting of new staff, including interview process and lead new employee onboarding

How to write Billing Team Lead Resume

Billing Team Lead role is responsible for negotiation, credit, retail, finance, training, integration, security, payroll, reporting, government.
To write great resume for billing team lead job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Billing Team Lead Resume

The section contact information is important in your billing team lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Billing Team Lead Resume

The section work experience is an essential part of your billing team lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous billing team lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular billing team lead position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Billing Team Lead resume experience can include:

  • Analytical skills for creating and interpreting metrics
  • Proven track record for solving problems
  • Experience working on open source projects with an active GitHub repo
  • Build and maintain strong relationships across the organization, customers and vendors
  • Multitask and prioritize in a deadline driven environment; appropriate sense of urgency
  • Experience with one or more JavaScript MVC frameworks (Ember JS, React, Angular, Backbone)

Education on a Billing Team Lead Resume

Make sure to make education a priority on your billing team lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your billing team lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Billing Team Lead Resume

When listing skills on your billing team lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical billing team lead skills:

  • Strong resolution and negotiation skills with ability for strategic and tactical thinking
  • Strong detail oriented and analytical and problem solving skills
  • Strong interpersonal with a demonstrated commitment to providing superior customer service
  • Advisory Billing experience or other significant accounting/invoicing experience
  • Leadership and team building orientation; negotiation and conflict resolution skills
  • Technical skills (Word, Excel, Data Warehouse, Adobe)

List of Typical Experience For a Billing Team Lead Resume


Experience For Team Lead, Billing Resume

  • Update and document workflows
  • Improve or streamline current processes
  • Conduct periodic review with team members metrics
  • Gain clearance
  • Successfully lead and monitor daily activities of the Billing team by monitoring the workload of the team and ensuring efficient distribution of work, resolving issues that arise to keep team functioning smoothly, providing performance feedback, coaching and training to team, conduct and/or participating in regular team/individual communication with team members and management

List of Typical Skills For a Billing Team Lead Resume


Skills For Team Lead, Billing Resume

  • Previous experience as a supervisor
  • The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range
  • Processes billing adjustments timely and accurately to customer accounts, ensuring that the proper levels of authorization and documentation are in place
  • Review and approve all manual billing (including rebills, special billings and adjustments) journal entries
  • Perform data entry from probills and rating to ensure accurate invoices while ensuring accuracy and timeliness of data entry; model department ideals
  • Answers incoming customer phone calls
  • Research and resolve customer complaints, including root cause determination
  • Passion - about technology and the solutions we are designing
  • Positive attitude - generating enthusiasm among team members

Skills For Team Lead, Enrollment & Billing Resume

  • Keep your team up to date on important engineering and business decisions
  • Keep track and adapt to rapidly changing requirements in a fast-paced team
  • A commitment to diversity and equal treatment in hiring and mentorship of your teamEmpathy and emotional intelligence
  • Corresponds with hospital BOM’s and CFO’s when needed to obtain outstanding detail for reports
  • Monitors and ensures that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar

Skills For Systems & Billing Team Lead Resume

  • Works closely with cross functional organizations to support the timely and accurate investigation and resolution of customer billing issues
  • Review special billing new or change requests and provide direction
  • Thrive in an environment responsive to changing business requirements
  • Schedule staff to maximize productivity and meet daily volume and accuracy targets; adhering to budget requirements
  • O Proficiency in Microsoft Office Tools
  • Logs complaints into the SAP complaints system
  • Evaluates appropriate assignment of complaints
  • Follow up with customer to determine satisfaction with complaint resolution
  • Process manual billings as required

Skills For PFS Team Lead-billing Resume

  • Review and process special handled invoices
  • Knowledge in Cash Applications
  • Data Analytics and Applications associated with data
  • Delivery Focus- pragmatic and driven to get solutions live
  • Awareness of industry trends - such as challenges and best practices
  • Actively coach your team of 4-6 engineers in their professional development
  • Work closely with Product Managers across the company (as well as sales, marketing, financial operation, tax, and compliance) to define subscription management, purchasing, and trial conversion features
  • Recruit, onboard and retain talented software engineers and college interns
  • Ensure your team has the capacity and the tools to quickly react when occassional urgent customer issues arise

Skills For SSC Billing Team Lead Resume

  • Create the processes that are right for your team, champion their adoption, and change them when necessary
  • Experience with relational databases and SQL (preferably MySQL)Proficiency in Web technologies: session management, object relational mapping, object caching, JavaScript, CSS, HTML, XML, JSON and RESTful web services
  • DevOps experience - when problems occur we work with the operations team to help figure out what's going on and how to fix it
  • Experience with Ruby on Rails (or similar)
  • Solid understanding of best practices in billing and collections process

Skills For Federal Billing Team Lead Resume

  • Being comfortable getting onto production servers and delving into the logs becomes important
  • Participates in cross-functional and cross-organizational meetings/teams when required to ensure customer issues/complaints are resolved and root cause has been fixed
  • Experience with billing platforms and services (Zuora, Braintree, PayPal, Recurly, Stripe, Square), multi-currency, internationalization, payment processing, subscription modeling, fraud detection
  • DevOps experience - when problems occur we work with the operations team to help figure out what’s going on and how to fix it. Being comfortable getting onto production servers and delving into the logs becomes important
  • Maintains data integrity (claims meet ‘clean claim’ test) as pertains to system and payer set up, ensures account follow up are timely and meet company high quality standards

Skills For Lead Accountant for the Billing Team Resume

  • Ensures client invoicing is completed timely and accurately according to instructions received from Team Managers or Service Center Managers and in accordance with client contracts
  • Maintains product quality through compliance with service standards and client instructions
  • Exposure to VNext/Core CLR technology, ideally participating in the early access program of Microsoft’s cross-platform implementations of and for C# and MVC
  • Reviews Invoices and conducts variance analysis with sign off required
  • Review weekly B2B, Franchisee billings and rebills as well as other pertinent billings

Skills For Billing Team Lead-sbs Resume

  • Identify gaps in current processes, procedures and controls; develop recommendations for improvements to drive efficiencies. Execute approved plans accordingly
  • Manage escalations for billings requests, inquiries, and disputes
  • Collaborate with the internal stakeholders, such as the Sales organizations, IT, accounting, and others, to continuously look for opportunities to improve business and system processes, reduce root cause for customer claims, increase customer service levels
  • Communicate with internal and external auditors on controls testing data as required by organizing and delivering documentation required
  • Provide coaching for the purposes of role-specific development

Skills For Operations Senior Team Lead Advisory Billing Resume

  • Manage employee vacations, time-off and hours worked as per company policy
  • Determine priorities and essential services in an ever-changing environment according to standard operating procedures; coordinate work and personnel (biller/raters) accordingly
  • Possess the necessary knowledge and expertise to process irregular and/or unusual bills
  • Maintain positive customer relationships, both internally and externally
  • Identify issues and contribute to process improvements

Skills For Billing Team Lead-commercial Resume

  • Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
  • Work independently and to collaborate with others to meet customer expectations
  • Supervision of a staff of 6+
  • Work under tight time constraints due to Departmental deadlines
  • Adapt to changes in workflow

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